Keyboard and mouse randomly don't work after boot

Hello there, I have been having a problem lately  with the keyboard. Some times after the booting process it doesn't work, forcing me to restart my laptop even 3 or 4 times before getting it to work properly.
Here is the keyboard boot process. wich has actually a problem that I can't understand clearly.
dmesg |grep keyboard
[    2.308714] atkbd serio0: Failed to deactivate keyboard on isa0060/serio0
[    2.959550] input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input0
I noticed this error during the boot preocess, how should it be interpreted?
I'm sure in the kernel, the device atkbd is selected.
The synaptics mouse instead, doesn't work properly in X
My mouse is a synaptic touchpad and when I start x, instead of loading the synaptic device, xfce simply see it as ps/2. Also this happens randomly.
dmesg |grep mouse
[    2.098008] mousedev: PS/2 mouse device common for all mice
[    4.836233] psmouse serio1: synaptics: Touchpad model: 1, fw: 7.4, id: 0x1e0b1, caps: 0xd04773/0xe40000/0x5a0400, board id: 3655, fw id: 631163
[    6.696381] psmouse serio1: synaptics: Touchpad model: 1, fw: 7.4, id: 0x1e0b1, caps: 0xd04773/0xe40000/0x5a0400, board id: 3655, fw id: 631163
Xorg conf:
Section "inputdevice"
   identifier "synaptics touchpad"
   driver "synaptics"
    Option "TapButton1" "1"
    Option "TapButton2" "2"
    Option "TapButton3" "3"
Endsection
Any suggestion?

Welcome to Apple Discussions!
Has your keyboard and mouse quit working altogether or just when the computer is hot? And do I understand that an external keyboard and mouse will work with no problems?
And I am wondering about your computer running unusually hot. Are your fans operating properly? You might want to run the extended version of the Apple Hardware test to be sure that the fans and thermal sensors are working properly. If they are not, you will get one or more error codes.
Another thing to do to check when your Mac is unusually hot is the Activity Monitor. Select "All Processes" at the top right and check for any process running that should not be which is using lots of CPU.
I don't know if the keyboard problem is related to the heat problem or not, but I would want to know what is causing the heat problem too. Over time, excessive heat can cause damage to the logic board. It could also conceivably damage the ribbon cable which connects the keyboard and I would guess that the trackpad could also be affected. So it is important to see what is going on here. If you have been experiencing excessive heat on a regular basis, this might be the underlying cause of your keyboard and trackpad problems. If so, the heat problem will have to be fixed or the other problem will recur over time.
Try the AHT and post back with any results. Also, use iStatPro to check on your fans and make sure both are running at roughly equal speeds and that they run faster when the computer gets hot.
Good luck!

Similar Messages

  • Keyboard and Mouse pad don't work.

    Can anyone help me? I figured I should come here before bringing it to a shop.
    I have upgarded my ram from 2gigs to 4gigs with Crucial ram.
    Though regardless if I have the new ram or old ram in, my keyboard and mouse pad don't work. There were occasions before when the keyboard would lock up for a short while, but I have no idea what's causing this.
    My only thought would be that sometimes my computer would get unusually hot, but i just turn it off when that happens.
    Everything else works fine, the USB ports work with keyboards and mouse's, the power chord works fine, there seems nothing wrong with the battery or display.
    Thanks you for any help.

    Welcome to Apple Discussions!
    Has your keyboard and mouse quit working altogether or just when the computer is hot? And do I understand that an external keyboard and mouse will work with no problems?
    And I am wondering about your computer running unusually hot. Are your fans operating properly? You might want to run the extended version of the Apple Hardware test to be sure that the fans and thermal sensors are working properly. If they are not, you will get one or more error codes.
    Another thing to do to check when your Mac is unusually hot is the Activity Monitor. Select "All Processes" at the top right and check for any process running that should not be which is using lots of CPU.
    I don't know if the keyboard problem is related to the heat problem or not, but I would want to know what is causing the heat problem too. Over time, excessive heat can cause damage to the logic board. It could also conceivably damage the ribbon cable which connects the keyboard and I would guess that the trackpad could also be affected. So it is important to see what is going on here. If you have been experiencing excessive heat on a regular basis, this might be the underlying cause of your keyboard and trackpad problems. If so, the heat problem will have to be fixed or the other problem will recur over time.
    Try the AHT and post back with any results. Also, use iStatPro to check on your fans and make sure both are running at roughly equal speeds and that they run faster when the computer gets hot.
    Good luck!

  • Keyboard and trackpad randomly don't work.

    Well I'm starting to really hate my macbook pro, there supposed to be amazing then just break all the time.
    Now my keyboard and track pad are messing up. Sometimes both of them just dont work atall and if I close the lid and re-open it they work, other times I have to force a shut down.
    Before i shut down to solve the problem, and then my trackpad worked but keyboard didnt. Is it my fault? Computer fault? help please.
    Thanks in advance.
    P.S: When this happens if I hold cmd alt and esc (For force quit) when i close the lid (It goes to sleep) and I re-open it force quit appears so its like they work they send the right messages etc. but they dont appear untill after it goes to sleep and wakes up.
    It can't be my screen 'pausing' or anything like that either cause dock icons still bounce and animations still work etc.
    Message was edited by: AshleyH140

    When I run in bootcamp in xp I dont have this problem.

  • Magic mouse, keyboard and track pad don´t work from sleep!

    After coming back from sleep, the magic mouse, keyboard and track pad don´t work. I´ve tried everything and when this happens I have to restart may Imac. Help!!!

    Hello jhspies,
    After reviewing your post, it sounds like after you updated there are a few things having trouble. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
    OS X Yosemite: If keys on your keyboard don’t work
    Intel-based Mac notebooks: Troubleshooting unresponsive trackpad issues - Apple Support
    USB and FireWire Quick Assist - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Every day, my keyboard and track pad don't work, so I have to shut my computer off and start it back up. It does this multiple times a day. What can I do to make it stop doing this?

    Every day, my keyboard and track pad don't work, so I have to shut my computer off and start it back up. It does this multiple times a day. What can I do to make it stop doing this?

    Try resetting your SMC and PRAM.
    Resetting the System Management Controller  >>
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • Bookmarks and reading lists don't work after upgrading to ios6 on ipad

    Bookmarks and reading lists don't work after upgrading to ios6 on ipad

    Your bookmarks file may be corrupt. Navigate to /[UserName]/AppData/Local/Mozilla/Firefox/Profiles/[profile_name]. Either rename places.sqlite to places.sqlite.corrupt (or whatever) in case this isn't the problem, or delete places.sqlite. Start/Restart Firefox. The icons for sites that have a favicon should return after you visit each site.

  • After updating to Mavericks, my macbook's keyboard and mouse randomly stops functioning for a brief period of time.

    my keyboard and mouse will randomly stop functioning. i have to wait 20 seconds for functionality to return. please help.

    Hi,
    I'm exactly having the same problem as described above running on Boot Camp v2.1 as well as Parallels latest version. My macbook will just hang on itself and i had to press the power button to restart. Is there any fix to this?
    Thanks.

  • HT1752 I have an old iMac (the rounded type with monitor).  I need a new keyboard and mouse.  Will any work?  thanks for any help!

    I have an old iMac for 2002....it's the rounded type that has an attached monitor.  The software is way outdated (OS X 10) and I only really use now to access 3,000 plus songs and old video of the family.  Both the keyboard and mouse no longer work.  Am I able to use any keyboard/mouse and plug in using USB?  Thanks for any help!

    Most any USB mouse or keyboard should work. Borrow one if you can and just plug it in.
    If the USB circuits are at fault then you can access via Firewire Target Mode with another Mac in order to get at the files.
    http://support.apple.com/kb/HT1661
    Another alternative would be to remove the hard drive and use a USB adapter to access it as an external  drive.
    http://eshop.macsales.com/item/NewerTech/U3NVSPATA/

  • Keyboard and mouse pad do not work; authorised service?

    the keyboard and mouse pad on my new macbook (3 weeks old)have stopped responding. I have tried everything to restore it except reinstalling the operating system. The disk utility and hardware test do not show any problems, and when I attach an external mouse and keyboard the computer works just fine. Can this problem be anything other than a faulty connection or lose wire?
    I live in Venezuela and will have major problems getting the mac back to the US (where it was purchased) for service. Apparently there are "authorised service providers" here in caracas; does that mean they can work on my mac without me losing the warranty?
    thanks for any help..

    Huh...I've never managed to do what you have, so I'm a bit out of ideas...
    That being said, if a customer brought me a machine in that condition, I'd boot from a "live" Linux CD, save all important data on an external drive, wipe the HD clean and install a fresh OS.
    Good luck.
    Cheers,
    George
    In daily use: R60F, R500F, T61, T410
    Collecting dust: T60
    Enjoying retirement: A31p, T42p,
    Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
    Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

  • Start and Start apps don't work after System Restore

    Hey guys, I tried to install Andy (Android emulator) on my PC today and I had to reboot after the setup was complete. This time when booting up, my computer froze before login screen. I've restarted the computer several times, but no login screen.
    So I used System Restore to restore my system (refresh point is 2 days old) and voila, everything works like it should...
    Except for Start menu, Cortana & search bar and notifications. Restarting explorer.exe didn't fix the problem. Even Start menu apps like Music or Store don't work... Only way to open the Settings app is to click on my network connection icon. Help please!
    I'm using build 9926

    ..............So I used System Restore to restore my system (refresh point is 2 days old)...............
    It is possible that you are missing the updates that were installed in that 2 days. You rolled back 2 days, now you need to reinstall those updates.
    If you cannot use Start Menu, please follow this instruction given by Insider Hub......
    Checking for updates may fix this problem. To check for updates without the Start menu, do the following:
    Select the Internet Explorer icon.
    Type http://update.microsoft.com into the address bar and select
    Enter.
    If you are prompted to run a control, click
    Yes or Confirm
    This should bring up the Check for updates window. Install updates.
    If no update is available, or the available updates don’t fix the issue, restart the device–this should make the Start menu appear. To reboot without using the Start menu:
    Hold down the Windows key and select L to lock the device. Swipe up or select
    Enter to open the sign in screen. Select the
    Power icon on the log in screen to restart the computer.            
    OR
    Hold down the Windows key and select R to bring up a command prompt. In the prompt, type
    shutdown –r to restart
    Good luck.

  • Satellite U500-1F5: eco and FN buttons don't work after BIOS update

    Hi everyone,
    I hope i can find a solution for my problems in here.
    I bought a new Toshiba Satellite U500 (PSU9ME),
    I am updating my laptop regularly whenever i receive alert through TEMPRO or Toshiba service center.
    Last week I received an alert to updat the BIOS and i did it. since then i noticed the following problems:
    1. eco utility is not working, and when i tried to uninstall it it says (BIOS unsupported)
    2. the on screen funtion buttons that appear on the top of the screen when you press the Fn button does not apear anymore
    3. the touchpad lock and unlock button does not work and even pressing Fn+F9 doesnot lock it
    I hope u can give me an answer regarding my problems,
    I already downloaded the latest updates for the eco and value added packege from toshiba site and installed them,
    BUT
    didnt solve any of my prob
    still eco utility is not working. The msg (unsupported BIOS), appear when i run the update.
    The function buttons bar on the top of the screen not working ( even after i uninstall the toshiba value package and re-install the latest one) and the touch back lock/unlock button also is not working.
    I hope Toshiba can find me a solution, coz I dont have the time to go the service center
    Model U500-1F5 PSU9ME00D00XAR
    Windows 7 (64)
    Thanx in advance

    Hello
    At first just one comment:
    *I am updating my laptop regularly whenever i receive alert through TEMPRO or Toshiba service center.*
    Thats nice but definitely not necessary. When the system runs well, don't touch or change anything. Maybe sounds stupid now but I recommend you to remove TEMPRO from the system. Believe me you don't need it. I have 2 years old Satellite A300 and still original BIOS. It runs perfectly and I don't want to make risk and change anything. Since last month I have Satellite U500-1EX and will do the same. Tempro is already removed and I am happy with factory settings.
    All you have done is OK but at least you can try to reinstall whole OS now using HDD recovery option (F8 at start-up) to see if everything will works well again. sorry but if this will not help I think you need BIOS downgrade to old version.

  • Pavilion dv7 entertainment PC keyboard and touch pad don't work.

    Hey I just updated my computer from hp health check and now my built in key board and mouse are not working. I tried restarting it and even taking out the battery holding the power button for 30 sec and that didn't even work so now I'm stuck on what to do and my web browser says I can't talk to any one live at the moment. Please help I have a paper I need to type by friday and this usb keyboard doesn't work very well.

    Try pressing the fn key and f2 to reach bios
    or
    try a usb mouse from your desktop
    S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

  • "Archive" and "View" buttons don't work after folio update

    Hi all,
    I have a subscription to the professional edition and I have built a custom viewer app for Android. I have built about 10 folios and at first download all is ok, the folios are displayed without problems and the app works fine except for one issue: "Archive" button don't work, when I tap on it, near folio cover, nothing happens, the folio does not disappear from folios list.
    But the serious problem occurs when I perform a folio update from Folio Producer ('Update content' from adobe dashboard DPS): both "Archive" and "View" buttons stop working, nothig happens when I tap tap on them and I am forced to uninstall and reinstall the application on tablet (.apk file) to see folio changes in my custom viewer.
    This is very annoying as well as time expensive.
    Tablet is Samsun Galaxy Tab SII with Android 3.2.
    Any help is appreciated.

    To the best of my knowledge, the SII is a smartphone and not a tablet device, and the official claim is (correct me if I'm wrong) that DPS on Android is corrently tablet only.
    Anyway, it seems strange to me so checked and found out that even though the DPS apps are not available when you search for them in the Play Market of a smartphone you can still force load them to the phone and run them.
    I've done it on both a Samsung SIII running Android 4.0.4 and a Samsung GT-I9070 running Android 2.3.6 (I currently don't have a device running Android 3.2)
    The interface is so small that it's hardly possible to use it, but it works.

  • Some mouse features don't work after installing Mountain Lion

    Any one else having these problem?
    Swipe between ful-screen apps:  Does not work after system has been asleep.  Have to restart or log out/in to get it to resume working.
    Mission Control:  Does not work.
    Smart Zoom:  Does not work.

    Assuming you've first checked Software Update to see if there are any updated drivers and it's still not working, you could try resetting the printing system.
    System Preferences>Print & Scan, Control+Click or Right Click on a printer on the left and select 'reset printing system'. All printers will be deleted and need to be added again.

  • Volume and Eject Keys No Longer Work After Boot Camp 2.1 Update

    Earlier this evening I allowed the Apple Software Update app in Windows to update Boot Camp to version 2.1. I allowed the computer to restart following a successful installation of the update. I've restarted two more times since then. Ever since the update (including before the computer restarted for the first time following the update), the volume and eject keys on my keyboard don't work. I also have an Apple Wireless Keyboard (one of the 2003-2007 era white/clear ones) and it exhibits the same problem. Both keyboards otherwise work fine. The computer also otherwise works fine, and there's no evidence of any driver problems.
    Some other potentially relevant information:
    1- The Boot Camp icon is no longer present in the Windows System Tray.
    2- The Boot Camp Control Panel is still present in the Windows Control Panel and it works fine.
    3- All settings in the Boot Camp Control panel are unchanged from their defaults. In particular, I have confirmed that "Use all F1, F2, etc. keys as standard function keys" is still unchecked.
    4- The Windows Device Manager properly recognizes both keyboards as Apple Keyboards.
    I'm using Windows Vista Ultimate on an early 2008 MacBook; system specs are in my signature. Any ideas?
    Thanks for taking the time to read this, and double-thanks if you can respond with any suggestions!

    Ah, the joy of working with computers...:( Apparently, from my woes with the same problem, the Apple Keyboard Manager is rightfully entered into the Run directory in the Windows registry at HKLM/Microsoft/Windows/Current Version/Run.
    Why it doesn't start I still have to find out, but this may be because I have Parallels Workstatio installed as well and switch back between a virtualized Windows and a Bootcamp Windows. However, after installing Bootcamp 2.1 first and then SP3 IN THE BOOTCAMP ENVIRONMENT everything seems to work, except the Energy Options taskbar icon and Apple Keyboard Manager.
    Will keep you posted on any progress I make.
    Apple Support, BTW, was absolutely abysmal, with them even refusing to accept the ticket at all, on the grounds that they have no knowledge about Windows. Apple, get your support fixed!

Maybe you are looking for

  • Any Ideas For Sorting Rows When Planning Using Excel Interface

    Greetings Colleagues, I have a customer that is using BW-BPS with the Excel-In-Place user interface.  During end-user planning, users have expressed a desire to re-sort their data using a criteria different than that defined in the lead column of the

  • How do I get rid of an adobe textbox that shows up every time I open Firefox?

    Adobe  installed an update, I believe to my flashplayer and when it was  finished, every time I opened my google page(Mozilla) I got a big box that said  Adobe installer. There was no way to remove it so I went to add/delete  programs and found the i

  • Droid Maxx, be Updated to 4.4.3

    I seen were Motorola said there updating the Droid Maxx,  Droid Ultra and Mini.  to 4.4.3  skipping over 4.4.2 altogether because of issues If this update is worth it's weight in updating I will install it on my Maxx..  When it comes available..  b33

  • Can't use Hebrew and Greek on a slide?!

    Hi, everyone. There seems to be a weird problem. Whenever I use Hebrew or Greek in a slide, the entire presentation will freeze and the only way to get out of that is to restart the computer. Is there any settings or plug-ins for the iwork 08 to avoi

  • TCP comm with multiple instrument​s

    LV 2010, Windows, LVRT I need to communicate with several (5-50, I don't know) separate identical instruments via TCP. I have to send requests and receive answers, more or less continuously. I like state machines for doing this, but this particular m