KEYBOARD AND MOUSE

Question

Lately my keyboard and mouse just stop working, the keyboard misses typed letters, mouse doenst move, and if I just unplug and plug again the wireless stick it works again, plus I listen from time to time the windows sound of when you reconnect a usb drive.
HP Envy 1414
GTX 660
i7 3770K
12GB Ram

Answer 1

Hi,
Tas Chew shared a good suggestion.
In addition, based on you description, I would like to share the following with you:
Microsoft Wireless Laser Mouse 6000 and 5000 Cleaning
http://www.ifixit.com/Guide/Microsoft-Wireless-Laser-Mouse-6000-and-5000-Cleaning/3028/1
How to Clean, Upgrade, Repair, Mod, Disassemble a Computer Mouse
http://repair4mouse.org/disassembly_computer_mice.html
===================================
If you had the set for 4 years it is out of warranty.
If needed check your mouse for warranty.
http://www.microsoft.com/hardware/mouseandkeyboard/default.mspx
Wireless Mouse 5000 - 3 year Warranty
http://www.microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=012&active_tab=systemRequirements
Microsoft Hardware Warranty Information.
http://www.microsoft.com/hardware/Warranties.mspx
If the mouse is defective check with the seller or Microsoft.
MS Hardware Support and Warranty Claims
Tech Support 1-800-936-5700 for MS Hardware.
Please note: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites;
therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure
that you completely understand the risk before retrieving any software from the Internet.
Hope it helps.
Regards,
Blair Deng
Blair Deng
TechNet Community Support