Keyboard and trackpad randomly don't work.
Well I'm starting to really hate my macbook pro, there supposed to be amazing then just break all the time.
Now my keyboard and track pad are messing up. Sometimes both of them just dont work atall and if I close the lid and re-open it they work, other times I have to force a shut down.
Before i shut down to solve the problem, and then my trackpad worked but keyboard didnt. Is it my fault? Computer fault? help please.
Thanks in advance.
P.S: When this happens if I hold cmd alt and esc (For force quit) when i close the lid (It goes to sleep) and I re-open it force quit appears so its like they work they send the right messages etc. but they dont appear untill after it goes to sleep and wakes up.
It can't be my screen 'pausing' or anything like that either cause dock icons still bounce and animations still work etc.
Message was edited by: AshleyH140
When I run in bootcamp in xp I dont have this problem.
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Here is the keyboard boot process. wich has actually a problem that I can't understand clearly.
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Any suggestion?Welcome to Apple Discussions!
Has your keyboard and mouse quit working altogether or just when the computer is hot? And do I understand that an external keyboard and mouse will work with no problems?
And I am wondering about your computer running unusually hot. Are your fans operating properly? You might want to run the extended version of the Apple Hardware test to be sure that the fans and thermal sensors are working properly. If they are not, you will get one or more error codes.
Another thing to do to check when your Mac is unusually hot is the Activity Monitor. Select "All Processes" at the top right and check for any process running that should not be which is using lots of CPU.
I don't know if the keyboard problem is related to the heat problem or not, but I would want to know what is causing the heat problem too. Over time, excessive heat can cause damage to the logic board. It could also conceivably damage the ribbon cable which connects the keyboard and I would guess that the trackpad could also be affected. So it is important to see what is going on here. If you have been experiencing excessive heat on a regular basis, this might be the underlying cause of your keyboard and trackpad problems. If so, the heat problem will have to be fixed or the other problem will recur over time.
Try the AHT and post back with any results. Also, use iStatPro to check on your fans and make sure both are running at roughly equal speeds and that they run faster when the computer gets hot.
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Hello jhspies,
After reviewing your post, it sounds like after you updated there are a few things having trouble. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
OS X Yosemite: If keys on your keyboard don’t work
Intel-based Mac notebooks: Troubleshooting unresponsive trackpad issues - Apple Support
USB and FireWire Quick Assist - Apple Support
Thanks for using Apple Support Communities.
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Keyboard and Mouse pad don't work.
Can anyone help me? I figured I should come here before bringing it to a shop.
I have upgarded my ram from 2gigs to 4gigs with Crucial ram.
Though regardless if I have the new ram or old ram in, my keyboard and mouse pad don't work. There were occasions before when the keyboard would lock up for a short while, but I have no idea what's causing this.
My only thought would be that sometimes my computer would get unusually hot, but i just turn it off when that happens.
Everything else works fine, the USB ports work with keyboards and mouse's, the power chord works fine, there seems nothing wrong with the battery or display.
Thanks you for any help.Welcome to Apple Discussions!
Has your keyboard and mouse quit working altogether or just when the computer is hot? And do I understand that an external keyboard and mouse will work with no problems?
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Another thing to do to check when your Mac is unusually hot is the Activity Monitor. Select "All Processes" at the top right and check for any process running that should not be which is using lots of CPU.
I don't know if the keyboard problem is related to the heat problem or not, but I would want to know what is causing the heat problem too. Over time, excessive heat can cause damage to the logic board. It could also conceivably damage the ribbon cable which connects the keyboard and I would guess that the trackpad could also be affected. So it is important to see what is going on here. If you have been experiencing excessive heat on a regular basis, this might be the underlying cause of your keyboard and trackpad problems. If so, the heat problem will have to be fixed or the other problem will recur over time.
Try the AHT and post back with any results. Also, use iStatPro to check on your fans and make sure both are running at roughly equal speeds and that they run faster when the computer gets hot.
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Try resetting your SMC and PRAM.
Resetting the System Management Controller >>
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
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In the last day or so, my mac has started locking up the keyboard and trackpad randomly. It happened to me a couple times yesterday completely at random times. Once when I was playing a game, and another time when I was just browsing the web. I had Mavericks 10.9.3 at the time of the first lockup, then updated and the second lockup occurred under 10.9.4. I have a 15" mid-2012 macbook pro.
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Keyboard and trackpad freeze and randomly become unresponsive
I've got a MacBook Pro (15-inch Early 2011) running Mac OS X 10.8.2.
Since a few weeks ago at random intervals my keyboard and trackpad become permanently unresponsive. I don't recall any particular cause or change that would have caused this to start happening.
What happens is that the trackpad and keyboard will stop functioning completely. The computer, display etc. would continue to function properly:
The clock keeps ticking.
If music were playing it would continue etc.
Internet connectivity (via an ethernet cable or WiFi) continues to work as well (a download will continue, and even resume if I disconnect and reconnect the ethernet cable).
Presssing the power button will bring up the shutdown dialog as usual (but I can't use it, obviously, so a forced shutdown needs to be performed instead by holding down the power button longer).
.. but the keyboard and trackpad are rendered inoperable, as if they were no longer connected.
I've made no progress in finding out what could possibly be the cause of this. A few observations:
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I tried connecting a USB keyboard but that doesn't seem to work either (I'm mentioning this since some of the linked threads below close with that as a solution).
Possibly related (although I haven't found anything in these threads):
Keyboard causes trackpad to not function properly
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MacBook Pro inbuilt Keyboard and Trackpad freeze when not connected to bluetooth devices?
I've crawled through some log files in /var/log (via the shell and through Console.app) and found a couple things that may be relevant, although they seem unrelated. Etiher way, I was surprised by what I found. All sorts of errors with regards to Bluetooth and USB stuff. I'm not aware of using either. I haven't used bluetooth in years and though I sometimes charge an iPod by USB, I haven't had any problems with that, and this keyboard/trackpad freeze has also happened on sessions where I started the laptop and never even touch the USB ports in the time leading up to the freeze.
Sample log from when it happened. It last happened at 21:04:xx:
Jan 14 20:18:39 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x141-192.168.178.13:0!
Jan 14 20:23:49 KrinkleMac.local lsboxd[2155]: @AE relay 4755524c:4755524c
Jan 14 20:26:14 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x142-192.168.178.13:0!
Jan 14 20:29:11 KrinkleMac.local WindowServer[80]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
Jan 14 20:29:16 KrinkleMac.local lsboxd[2155]: @AE relay 4755524c:4755524c
Jan 14 20:30:13 KrinkleMac.local CalendarAgent[6449]: Unexpected EOF, returning last token as fallback
Jan 14 20:30:43 --- last message repeated 1 time ---
Jan 14 20:33:24 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x143-192.168.178.13:0!
Jan 14 20:41:09 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x144-192.168.178.13:0!
Jan 14 20:42:43 KrinkleMac.local mtmd[46]: Set snapshot time: 2013-01-14 20:42:45 +0100 (current time: 2013-01-14 20:42:43 +0100)
Jan 14 20:42:43 KrinkleMac kernel[0]: nspace-handler-set-snapshot-time: 1358192565
Jan 14 20:43:14 --- last message repeated 10 times ---
Jan 14 20:43:28 KrinkleMac.local AddressBookSourceSync[6580]: *** -[IADomainCache init]: IA domains cache is out of date.
Jan 14 20:45:12 KrinkleMac.local CalendarAgent[6449]: Unexpected EOF, returning last token as fallback
Jan 14 20:48:09 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x145-192.168.178.13:0!
Jan 14 20:55:54 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x146-192.168.178.13:0!
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Jan 14 21:01:13 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:01:13 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:01:13 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:01:13 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:01:13 KrinkleMac kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
Jan 14 21:01:13 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:01:13 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:01:13 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:01:13 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:01:13 KrinkleMac.local blued[6615]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
Jan 14 21:01:14 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:01:39 KrinkleMac kernel[0]: USBF: 145183.427 AppleUSBHubPort[0xffffff803c3d2600]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:01:39 KrinkleMac kernel[0]: USBF: 145183.722 IOUSBCompositeDriver[0xffffff803ae3be00](CompositeDevice) GetFullConfigDescriptor(0) returned NULL
Jan 14 21:01:41 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:01:41 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:01:41 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:01:41 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:01:41 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:01:59 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:01:59 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:01:59 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:01:59 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:01:59 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:02:02 KrinkleMac kernel[0]: USBF: 145206.333 AppleUSBHub[0xffffff80476a9000]::ConfigureHub(hub @ 0xfa110000) No config descriptor, retrying
Jan 14 21:02:02 KrinkleMac kernel[0]: USBF: 145206.634 AppleUSBHub[0xffffff80476a9000]::ConfigureHub(hub @ 0xfa110000) No config descriptor, after retry, resetting the port (1)
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Jan 14 21:02:12 KrinkleMac kernel[0]: USBF: 145216.648 AppleUSBHubPort[0xffffff803a385000]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe000404f while doing get status (first in port status change)
Jan 14 21:02:12 KrinkleMac kernel[0]: USBF: 145216.649 AppleUSBHubPort[0xffffff8038a3ba00]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:02:13 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:02:13 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:02:13 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:02:13 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:02:13 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:02:13 KrinkleMac kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
Jan 14 21:02:13 KrinkleMac kernel[0]: E:[AppleBluetoothHCIControllerUSBTransport]WARNING !!!! [AppleBluetoothHCIControllerUSBTransport::DeviceRequestCompleteHandler] error 0xe00002ed (kIOReturnNotResponding)
Jan 14 21:02:13 KrinkleMac kernel[0]: USBF: 145217.575 AppleUSBHubPort[0xffffff80398bf400]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:02:15 KrinkleMac kernel[0]: USBF: 145219.525 AppleUSBHubPort[0xffffff8039e80800]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe000404f while doing getting port status (2)
Jan 14 21:02:15 KrinkleMac kernel[0]: USBF: 145219.525 AppleUSBHubPort[0xffffff8038c87e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002ed while doing getting port status (2)
Jan 14 21:02:15 KrinkleMac kernel[0]: USBF: 145219.525 AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe000404f while doing getting port status (2)
Jan 14 21:02:15 KrinkleMac kernel[0]: USBF: 145219.529 AppleUSBHubPort[0xffffff8039e80800]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002ed while doing get status (first in port status change)
Jan 14 21:02:15 KrinkleMac kernel[0]: USBF: 145219.530 AppleUSBHubPort[0xffffff8038c87e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002ed while doing get status (first in port status change)
Jan 14 21:02:15 KrinkleMac kernel[0]: USBF: 145219.530 AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe000404f while doing get status (first in port status change)
Jan 14 21:02:16 KrinkleMac kernel[0]: USBF: 145221.123 AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:02:16 KrinkleMac kernel[0]: USBF: 145221.123 AppleUSBHubPort[0xffffff8039e80800]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:02:16 KrinkleMac kernel[0]: USBF: 145221.125 AppleUSBHubPort[0xffffff8038c87e00]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:02:22 KrinkleMac kernel[0]: USBF: 145226.307 AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:02:22 KrinkleMac kernel[0]: USBF: 145226.373 AppleUSBHubPort[0xffffff8038c87e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:02:23 KrinkleMac kernel[0]: USBF: 145228.196 AppleUSBHubPort[0xffffff8039fd0c00]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe000404f while doing getting port status (2)
Jan 14 21:02:23 KrinkleMac kernel[0]: USBF: 145228.196 USBF: 145228.196 AppleUSBHubPort[0xffffff803a261e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002ed while doing getting port status (2)AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe000404f while doing getting port status (2)
Jan 14 21:02:23 KrinkleMac kernel[0]: USBF: 145228.200 AppleUSBHubPort[0xffffff803a261e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002ed while doing get status (first in port status change)
Jan 14 21:02:23 KrinkleMac kernel[0]: USBF: 145228.200 AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe000404f while doing get status (first in port status change)
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Jan 14 21:02:25 KrinkleMac kernel[0]: USBF: 145229.331 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:02:25 KrinkleMac kernel[0]: USBF: 145229.766 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:02:26 KrinkleMac kernel[0]: USBF: 145230.963 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:02:26 KrinkleMac kernel[0]: USBF: 145230.963 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:02:28 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:02:28 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:02:28 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:02:28 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:02:28 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:02:38 KrinkleMac kernel[0]: USBF: 145242.843 AppleUSBHub[0xffffff803c64b000]::ConfigureHub(hub @ 0xfa110000) No config descriptor, retrying
Jan 14 21:02:38 KrinkleMac kernel[0]: USBF: 145243.145 AppleUSBHub[0xffffff803c64b000]::ConfigureHub(hub @ 0xfa110000) No config descriptor, after retry, resetting the port (1)
Jan 14 21:02:40 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:02:40 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:02:40 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:02:40 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:02:40 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:02:47 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:02:47 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:02:47 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:02:47 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:02:47 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:02:54 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x147-192.168.178.13:0!
Jan 14 21:03:03 KrinkleMac kernel[0]: BRCM2070 Hub::terminate(kIOServiceSynchronous) timeout
Jan 14 21:03:04 KrinkleMac kernel[0]: USBF: 145268.325 AppleUSBHubPort[0xffffff8039bc4c00]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:03:20 KrinkleMac kernel[0]: USBF: 145285.139 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:03:21 KrinkleMac kernel[0]: USBF: 145285.572 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:03:22 KrinkleMac kernel[0]: USBF: 145286.868 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:03:23 KrinkleMac kernel[0]: USBF: 145288.132 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:03:24 KrinkleMac kernel[0]: USBF: 145288.882 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:03:25 KrinkleMac kernel[0]: USBF: 145289.385 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:05 KrinkleMac kernel[0]: USBF: 145329.455 AppleUSBHubPort[0xffffff803a24e400]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:04:05 KrinkleMac kernel[0]: USBF: 145329.456 AppleUSBHubPort[0xffffff8038a96200]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:04:05 KrinkleMac kernel[0]: USBF: 145329.492 AppleUSBHubPort[0xffffff803a9a6600]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:04:06 KrinkleMac kernel[0]: USBF: 145330.483 AppleUSBHubPort[0xffffff803a24e400]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:04:06 KrinkleMac kernel[0]: USBF: 145330.703 IOUSBCompositeDriver[0xffffff803b7c3700](CompositeDevice) GetFullConfigDescriptor(0) returned NULL
Jan 14 21:04:06 KrinkleMac kernel[0]: USBF: 145330.703 IOUSBCompositeDriver[0xffffff803c98b400](CompositeDevice) GetFullConfigDescriptor(0) returned NULL
Jan 14 21:04:09 KrinkleMac kernel[0]: USBF: 145333.634 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:09 KrinkleMac kernel[0]: USBF: 145334. 67 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:10 KrinkleMac kernel[0]: USBF: 145334.916 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:10 KrinkleMac kernel[0]: USBF: 145335.347 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:16 KrinkleMac kernel[0]: USBF: 145340.675 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:16 KrinkleMac kernel[0]: USBF: 145341.108 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:18 KrinkleMac kernel[0]: USBF: 145343.300 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:19 KrinkleMac kernel[0]: USBF: 145343.803 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:20 KrinkleMac kernel[0]: USBF: 145344.644 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:23 KrinkleMac kernel[0]: USBF: 145348. 42 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:24 KrinkleMac kernel[0]: USBF: 145348.868 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:24 KrinkleMac kernel[0]: USBF: 145349.299 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:30 KrinkleMac kernel[0]: USBF: 145355. 76 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:30 KrinkleMac kernel[0]: USBF: 145355. 76 [0xffffff8038559600] The IOUSBFamily gave up enumerating a USB device after 10 retries. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:30 KrinkleMac kernel[0]: USBF: 145355. 76 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:42 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:04:42 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:04:42 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:04:42 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:04:44 KrinkleMac kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
Jan 14 21:05:20 localhost bootlog[0]: BOOT_TIME 1358193920 0
Jan 14 21:05:26 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***
Jan 14 21:05:26 localhost com.apple.launchd[1]: *** Shutdown logging is enabled. ***
Jan 14 21:05:41 localhost com.apple.launchd[1] (com.apple.automountd): Unknown key for boolean: NSSupportsSuddenTermination
Jan 14 21:05:41 localhost kernel[0]: PMAP: PCID enabled
Jan 14 21:05:41 localhost kernel[0]: Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64I've recorded the logs several times now and although a lot is variable (likely unrelated errors and crap). The following 5 lines consistently occur right before the freeze:
1/18/13 11:06:10.000 PM kernel[0]: IOBluetoothUSBDFU::probe
1/18/13 11:06:10.000 PM kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
1/18/13 11:06:10.000 PM kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
1/18/13 11:06:10.000 PM kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
1/18/13 11:06:24.000 PM kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
1/18/13 11:07:22.000 PM bootlog[0]: BOOT_TIME 1358546842 0
1/18/13 11:29:27.000 PM kernel[0]: IOBluetoothUSBDFU::probe
1/18/13 11:29:27.000 PM kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
1/18/13 11:29:27.000 PM kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
1/18/13 11:29:27.000 PM kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
1/18/13 11:30:02.000 PM kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
1/18/13 11:31:39.000 PM bootlog[0]: BOOT_TIME 1358548299 0 -
Keyboard and trackpad on macbook pro retina (13") not working sometimes
Hi - not sure if everyone has had the same problem as well.
For me, the keyboard and trackpad sometimes just don't work and when that happens, the bluetooth sign seems to be different (as attached here).
Does someone know how to solve it?
Much obliged!For hardware related issues reset PRAM and SMC
Reset PRAM. http://support.apple.com/kb/PH4405
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best.
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