Keyboard and trackpad temporarily unresponsive after mac is woken from sleep or battery runs out

I am having problems after my battery runs out completely or when I open my macbook a day later with the battery charged. If my battery runs out, after I plug it in and turn it on, the first thing that appears is the login page and there is a dark grey background instead of my normal blurred background, and the user picture is shifted to the right. After I enter my password a small white bar at the bottom loads and my normal login page loads, but this time my keyboard and trackpad are unresponsive. I have to wait for the display to go to sleep, close my macbook and then open it for my keyboard and trackpad to work. Sometimes I have to repeat this process more than once. The same thing happens when I wake up my computer with full battery after a nights sleep, and instead of being able to wake it up just by opening the lid I have to turn it on with the power button. Please help I know this isn't normal behavior. I have already reset the SMC and PRAM with no success and this problem was there before and after I upgraded from Mavericks to Yosemite.
Thanks

I'm having same issue with my PB as Scott. Much appriciated if someone could help.
15" PB G4 (Dec. 2005) Mac OS X (10.4.5)

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Keyboard and trackpad unresponsive after computer is woken from sleep or battery runs out

I am having problems after my battery runs out completely or when I open my macbook a day later with the battery charged. If my battery runs out, after I plug it in and turn it on, the first thing that appears is the login page and there is a dark grey background instead of my normal blurred background, and the user picture is shifted to the right. After I enter my password a small white bar at the bottom loads and my normal login page loads, but this time my keyboard and trackpad are unresponsive. I have to wait for the display to go to sleep, close my macbook and then open it for my keyboard and trackpad to work. Sometimes I have to repeat this process more than once. The same thing happens when I wake up my computer with full battery after a nights sleep, and instead of being able to wake it up just by opening the lid I have to turn it on with the power button. Please help I know this isn't normal behavior. I have already reset the SMC and PRAM with no success and this problem was there before and after I upgraded from Mavericks to Yosemite.
Thanks

if any one ever has this problem, i figured it out. you have to reset the PRAM AND NVRAM. to do so...
hold down the command+option+P+R keys before starting the computer and wait for 2 start up tones. done and done.

Keyboard and trackpad (mouse) unresponsive after waking up

Every once in a while, when I leave my PowerBook sleeping for a while, the battery inevitably drains to the point where it puts itself into the deep sleep (saving all info to the disk). When waking from this deep sleep, my keyboard and trackpad are totally unresponsive. I cannot do anything. However, when i hit the power button it gives me the "sleep/restart/shutdown" window. Only thing i can do is shut down. Any suggestions?

I'm having same issue with my PB as Scott. Much appriciated if someone could help.
15" PB G4 (Dec. 2005) Mac OS X (10.4.5)

Keyboard and trackpad became unresponsive occasionally when USB connected

I am using a MacBook Air and OS 10.6.
My keyboard and trackpad became unresponsive sometimes when i plugged in the USB.
The first time happened when i plugged in my phone and later now with my harddisk.
It did not occur every time i plugged in the items, but occasionally.
Even i removed the plug-in, the keyboard and trackpad still remain dead.
I cannot turn the power off nor remove the battery.
Luckily when i connected an external mouse, i can still activate the cursor and restart the MBA.
Any one has similar happenings and can help to solve?
Thanks~

Same thing here with a PowerBook Pro 13"

Help! Intermittent Keyboard and Trackpad freeze/unresponsive

Hi everyone
I'm pretty new to macs, and got my first one a few weeks ago - 2.4GHz White MB latest model. It has worked well in the first week, but I've experienced some problems with the keyboard and trackpad. At home I usually use a bluetooth keyboard and mouse and they work fine. I usually leave the MB on at night as well. Sometimes when I try use the keyboard and trackpad, it is completely unresponsive. I've also experienced this at uni as well, where it just suddenly freezes. I can only control it with my bluetooth mouse (at uni) and both bluetooth keyboard and mouse at home. This problem used to happen after waking up from sleep as well, where I would open the lid and the keyboard + trackpad is unresponsive. Sometimes when I'm in class and it freezes, I have to hold the power button down and do a power off and on.
The last time it happened was this morning. My mouse could still function, so I did a normal restart and it just hanged, and the swirly circle icon (not the multi colored ball) just kept spinning. Had to hold the power button down to shut it down and restarted it again.
Problem is, it seems to be an intermittent problem. I can't seem to reproduce it, so how can I take it to my local shop to get it checked out if i can't show them this problem?
What do you all recommend?? I really can't afford this to keep happening at random times.
Also have another complaint with the battery not being flat against the case. It seems to bulge out a bit. I called Apple a couple of weeks ago and they told me to take it to my local reseller where I bought it from (NextByte). I went there and they told me I had to drop it off to them, and it would take 3-5 days for them to take a look, and maybe even longer if they had to get it fixed. I can't afford to be crippled for so many days without my MB as all my uni notes are on it.
Please let me know what I should do. Thanks!

Also forgot to mention if I use my bluetooth mouse to turn bluetooth off from the menu, it comes up with a message:
You cannot control your computer if you turn Bluetooth off at this time as you would lose your input devices.
Please let me know what I can do. Thanks!

Built-in Keyboard and trackpad become unresponsive randomly

I've been researching a lot on this but no case seems to apply to mine.
Out of nowhere, about once a day, the built-in keyboard and trackpad of my 2010 MacBook Air will stop working. The only thing that works is the power button, which brings up the power dialog in which I can't do anything. I can also do a hard shutdown.
However, if I connect an external mouse and keyboard, they work. With just a restart through them or a hard shutdown, the built-in keyboard and trackpad start working perfectly. This makes me think it's a software issue, and thinking about it, this didn't happen before 10.8.4.
I ended up resetting the PRAM, the SMC, and finally erasing my disk and reinstalling OSX. After that, I have ONLY installed Google Chrome, nothing else, and it's still happening.
I don't live in the U.S, so taking it to Apple is impossible plus the issue is not easily reproduced, not to mention the computer is almost 3 years old.
Any ideas? Thanks!

The next time you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

After 10.4-10.5.3 today, MBPro keyboard and trackpad entirely unresponsive

Just today I upgraded to Leopard, and installed all the updates. After one reset, two windows popped up and attempted to search for a bluetooth keyboard and mouse. As I use neither, they kept searching. My trackpad and keyboard were unresponsive. For now, I can plug in an external usb mouse to navigate, but cannot type anything. Any new updates require a typed password.

I never had this problem.
For the purpose of typing a password, you could use the on-screen keyboard
http://www.apple.com/downloads/dashboard/reference/onscreenkeyboard.html
I'm pretty sure you don't need to type a password to install it.
Let us know your progress if you can install you updates
Vic

2011 MacBook Pro 13" Keyboard and trackpad completely unresponsive. Only external devices work. Restarting does nothing.

Was in the middle of a game and the keyboard and track board became completely unresponsive. Was using an external mouse so I was able to restart the computer but it has done nothing to help. Also closed the screen for a while to no effect.

Hello Alaskanpro,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Best of luck,
Mario

OS keyboard and mouse completely unresponsive after 10.6.1 update.

Hello,
Snow Leopard was running fine. I updated to 10.6.1 and now the computer boots up normally (background programs seem to be running fine) but the keyboard and mouse are completely unresponsive. I am even unable to dim the screen, change the volume etc etc. I was able to go into safe mode but then keyboard and mouse again are unresponsive.
Please help!
Thanks.

I had something very similar happen. I shut the lid on my MacBook. When I opened it up, I tried to type in my password (I have it password protected when it sleeps) and none of the keystrokes did anything. I had to hit the power-off button to cold boot the computer.

My Macbook keyboard and trackpad become unresponsive for periods of time when I shut my mac off or when I close the lid.

Sometimes it starts working again when I turn it back on and sometimes it doesn't. It's not the keyboard. I installed a new one and still have the same issues. I am not sure what to do to fix this problem. Has anyone experience this before? Any help would be much appreciated.

OK. That makes much more sense.
I would like you to create a new admin user with Users & Groups for testing purposes. Turn off auto-login if you have it enabled. Restart the computer and log into the new account. Test if the problem still exists or has ceased. If it has ceased then the issue is most likely something in your user account. You can start by using software like CockTail, Onyx, or Mountain Lion Cache Cleaner (look for them at www.macupdate.com) to clean up system, user, and font caches, check for old log files, etc. Do this all in your usual account, btw.
See how that helps your situation. If it's not in your user account, then it's a system issue. You can then try reinstalling to see if that helps:
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

Unresponsive keyboard and trackpad on pre-installed yosemite macbook pro mid-2014

Hi,
I have a brand new MacBook Pro (Retina, 15-inch, Mid 2014). Shipped with Yosemite pre-installed, the version I have is 10.10.1 . I don't have any software installed except Google Chrome, so it is clean/new OS.
I noticed sometimes the keyboard and trackpad become completely unresponsive after waking up the laptop from sleep. Happened several times, the last time it happened I could not reset PRAM or SMC as keyboard was unresponsive even after restarting or shutting down so I had to Re-Install OS.
Right now I have the laptop next to me, again the keyboard and trackpad are unresponsive after wakeup from sleep, and I did SMC reset but did not work. Trying to reset PRAM or go into Recovery mode .. etc, it is not responding to the keyboard, as it is unresponsive at that point as well.
What should I do ? How can I tell if it is Hardware or Software problem ? I ran the apple test diagnostics test and there was no problem reported. And I am not able to install Mavericks because it is shipped with Yosemite pre-installed so it is not allowing me to downgrade.
thoughts ?

I just noticed that I have the following in the system log, both keyboard and trackpad are completely unresponsive even when shutting down/restart/sleep. I cannot even reset PRAM.
This keeps showing up in the log, not sure what it means.
Dec 13 00:00:00 ahmads-mbp kernel[0]: AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned error 0xe00002c0 (interface 1, reportID 0xd9)
Dec 13 00:00:00 ahmads-mbp kernel[0]: AppleUSBMultitouchDebug: _getFeatureReportInfo returned an error in AppleUSBMultitouchDriver::_deviceGetReportWithLookUp
Dec 13 00:00:01 ahmads-mbp kernel[0]: AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned error 0xe00002c0 (interface 1, reportID 0xd1)
Dec 13 00:00:01 ahmads-mbp kernel[0]: AppleUSBMultitouchDebug: _getFeatureReportInfo returned an error in AppleUSBMultitouchDriver::_deviceGetReportWithLookUp
Dec 13 00:00:01 ahmads-mbp kernel[0]: AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned with result 0xe00002c0 - retrying (reportID 0xd3)

Keyboard and trackpad unresponsive on Late 2013 15" MBP Retina w/ Nvidia graphics

I just got my a new 15" retina MacBook Pro and am experiencing trackpad and keyboad unresponsiveness. The issue doesn't resolve itself with a restart. I can unblock myself by doing an SMC reset (http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US) but after some arbitrary amout of time, the keyboard and trackpad become unresponsive again. I can connect a USB mouse and keyboard or bluetooth mouse and keyboard and those will work. HELP!

Model Name:          MacBook Pro
Model Identifier:          MacBookPro11,3
Processor Name:          Intel Core i7
Processor Speed:          2.6 GHz
Number of Processors:          1
Total Number of Cores:          4
L2 Cache (per Core):          256 KB
L3 Cache:          6 MB
Memory:          16 GB
Boot ROM Version:          MBP112.0138.B02
SMC Version (system):          2.19f3

Keyboard and trackpad unresponsive on retina macbook pro

The keyboard and the trackpad on my 1 month old retina display stopped working.
Restart and PRAM resets don't work and holding down D to start hardware test does not work.
Power button works, so the keyboard and trackpad might work after couple of restarts.
i7 2.6, 16gb, 256
Mountain Lion 10.8.2
Any ideas?

If you want to try a hardware test, try holding down option-D (works for me for some reason). However...
If a SMC reset doesn't fix anything, then I would take the machine into your local Apple Store or AASP. You shouldn't be having such problems with a new machine.
Try the SMC reset first - I doubt that it will fix anything.
Clinton

Wireless keyboard and trackpad not working.

iMac keyboard and trackpad not working after a couple days of not using. Hit power button on them and the light will blink, but will not function. Any help?

Have you tried a fresh set of Alkaline batteries?
Have you tried cleaning the battery contacts in them?

Keyboard and trackpad unresponsive after sleep

I've had this problem a few times since I got a refurbished MBA a few weeks ago.
In preferences, I have it set to require a password when waking up. Most of the time, this goes fine, but sometimes I get the login screen with my username and the cursor blinking in the password field, but there is no response when I touch the keyboard or try to use the trackpad. I try pressing every key and combination I can think of, including the Force Quit combo (cmd-opt-esc). Nothing.
It also sometimes just has a black screen, and again nothing I do causes any response. In those cases, if I close the lid and then reopen it after a few seconds, I get the login screen, but the keyboard and trackpad don't work.
The only solution has been to turn it off and on again with the power switch, which is obviously not the most efficient way to wake up a sleeping computer.
Any suggestions?

Try resetting your SMC and PRAM.
Resetting the System Management Controller >>
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Macsimum News Associate Editor  Creator of 'Mac611 - Mobile Mac Support'

Keyboard and trackpad temporarily unresponsive after mac is woken from sleep or battery runs out

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