Keyboard backlight not auto dimming

Just got a new MacBook Air.  I have the auto dim option checked in the keyboard settings but the keyboard backlight just remains on all the time.
Any ideas?

First off, very good troubleshooting, it is refreshing to have someone who provides more information other than "it don't work".
I assume since you said no boot key combinations work that it wouldn't boot to safe mode.
You did say you were able to hold option and select the Mac HD, does your recovery partition show up here? Are you able to boot to recovery? Also, are you able to get back into Windows at this point?

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