Keyboard Bug - PLEASE HELP!

I've purchased my Z10 less than 1 week ago and I've noticed this problem the very next day. At first I assumed it was a small problem and it wouldn't happen often but it's been occuring EVERY DAY at least once and it's gotten really irritating now. 
The virtual keyboard on the Z10 works perfectly fine, the buttons dont stick, spell check is working properly and I'm able to type with this keyboard with no problems, HOWEVER for some odd reason the keyboard STOPS functioning sometimes while I'm sending an SMS. The keyboard is still visible, I'm still able to press the buttons on the keyboard as they become highlighted whenever I do. However, no actual letter/character appears in the message box no matter how many buttons I press. The only thing which seems to temporarily fix this problem is restarting my blackberry Z10 device which can be very annoying and time consuming.
Please help me out with this problem as I have tried searching online for days and can't find a solution. Is this a problem with the Z10 software? will there be an update fixing this? am I the only one experiencing this problem?
Please note that I have not once dropped my phone, it's been kept in MINT condition with a case on it. Everything else works perfectly fine with my Z10, this is the only MAJOR issue

I just tried exactly what you said. Mis-spelled a word (easy for me) , hit the red underlined word, it popped up a window that said 'no suggestions', I tapped at the end of my sentence and carried on typing. No hang up at all.

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