KeyboArd chArActers help....

my mAcbook pro keyboArd hAs four chArActers which only type in upper cAse As you cAn see. those being the A Q Z And ! (one) Any ideAs?

Use a can of compressed air or a brushed vacuum hose to clean out the dirt under the keys.  If that does not work, your issue is probably hardware related.  Especially if you spilled liquid and did not clean it properly.  If you are still under warranty or have Apple Care, call them and get a case number.  Otherwise, take the computer to an Apple store or an AASP.  Whichever is more convenient for you.
Liquid damage is not covered under Apple's warranty.
How to remove and clean your Macbook Pro Keyboard
Cleaning Macbook keys after a spill

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