Keyboard does not type my password

I can't get my keyboard to type my password. I have put new batteries no response. My first letter is a capital and nothing happens . When I type any other letter at random it seems to work. Do I need a new keyboard? Thanks for any other suggestion to make the capital touch work.

use onscreen keybord
ucan find this in
system preferences ->language & text or keyboard
in language & text click on input sources -> then click on keyboard & character viewer..........and turn it on
or
in keyboard check the options ( show keyboard&character viewers in menu bar)
this will help you for insert the password

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