Keyboard doesn't appear in Messages+ on HTC M8

My keyboard doesn't appear when I try to type a message in Messages+.  It appears when I type in the to box.  Instead of the keyboard I have a box lets you send gifts, photos, audio, etc.  I've tried restarting numerous times with no effect.  Has anyone else had this issue?  I like the verizon messaging app and don't want to use another, if possible. 

shelsuz23,
You've come to the right place for help! Being able to use the keyboard while in the message + app is definitely important.
When did this issue start? Do you have the most current software version running on the phone http://www.verizonwireless.com/support/knowledge-base-95738/? Have you checked that the Verizon Messages+ application is updated to version 5.5.17 or later. Please go to the Google Playstore and update the Verizon Messages+ application and retest.
JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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