Keyboard failure!! need help

Hello, 
My blackberry curve 9320 has keyboard failures. at this point, the p and e key wont work anymore, it's the second time that this happens. after a while they work again but then again they wont.
How can i solve this ?
greetz,
Lino

Hey linonicoldi,
Welcome to the BlackBerry® Support Community Forums.
This may be hardware related but I would suggest to first backup and do a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339.
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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