Keyboard firmware update 1.0 will not install

Hi - I think others have had similar problems, but I don't know if a solution exists?
When software opens on our macbook here at work, we get a message that there is an update available for the keyboard. It should ensure that the first keystroke is recognized after the macbook's been asleep and solve a few other problems. Well, the first keystroke isn't generally recognized, so I decided to try again to install it. Here is what happens:
It downloads perfectly, as far as I can tell.
The machine restarts.
The software tries to install itself. It quits less than halfway through, giving me an error message and then, "your keyboard firmware could not be updated". This has happened twice over the past three months or so. What is this update, how important is it, and how on earth do I get it to install?
TIA!

First, does your MacBook meet the following requirements:
System Requirements
Installation of MacBook and MacBook Pro Keyboard Firmware Update 1.0 requires Mac OS X 10.5.2.
Note the above because it does not appear that you have a version of Leopard installed.
The MacBook and MacBook Pro Keyboard Firmware Update 1.0 supports the following products:
MacBook (Late 2006)
MacBook (Mid 2007)
MacBook (Late 2007)
MacBook Pro (17-inch Core 2 Duo)
MacBook Pro (15-inch Core 2 Duo)
MacBook Pro (Mid 2007, 2.4/2.2GHz)
MacBook Pro (Late 2007, 2.4/2.2GHz)
When will the keyboard firmware be updated?
This update installs an application in the Utilities folder called "Built-in Keyboard Firmware Update." The updater application will automatically open. Once open, please follow the instructions within the application to complete the update. It can also be manually run later by double-clicking the updater in the Utilities folder.
Second, I would download and install the standalone version rather than using Software Update.

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