Keyboard freezing when forwarding a seached mail

I am on OS 10.1.0.273, device Q10. My email is linked with my enterprise mail (exchange).
Whenever I do a search, then forward one of the searched emails and start typing a message in the forwarded email, my keyboard freezes and no longer responds. Even after closing the email and trying other applications, the keyboard remains frozen and inactive. I have to restart the device to get the keyboard to work again.
Is anyone else having this issue?

DarynThompson wrote:
this happens to me about 4 times a day. I have to sit and wait to get my keyboard back.
it also locks up my use of the address bar in teh browser and Contact list, but sometimesit lets me use the keyboard within a webpage if I access it from a bookmark
Hello DarynThompson and welcome to the BlackBerry Support Community Forums.
To clarify, your keyboard is freezing when you attempt to search for an email as well or does your keyboard freeze in other applications?
What is the software version of your device under Settings>About>OS?
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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