Keyboard frustrations laptop and desktop

06-16-2011 11:29 AM
I have a pavilion laptop and I just purchased a new hp desktop with keyboard number KU0841. I have searched this site and seen that there are many frustrated users of the new keyboards. Where can we get a manual? I have had so many problems and wasted so much time trying to get numbers or letters or special symbols that I am ready to take BOTH systems back!

@ curvesvc
> keyboard number KU0841
Where are you seeing that code?
Also, besides the physical keyboard you need to consider the keyboard layouts that you have enabled via Keyboards and Languages  (control.exe  intl.cpl,,2)
> wasted so much time trying to get numbers or letters or special symbols
Give some examples.   FWIW when there was no obvious keystroke for something I would try using either the OnScreen Keyboard (osk.exe) or CharMap (charmap.exe).
BTW  I sympathize with your comment about having difficulty finding an explicit description of your machine's specific keyboard layout.  E.g. the HP Support Assistant  User Guides  is just showing me a generic keyboard description.   Another problem doing that is that the HPDocViewer.exe that is used that way can't even Zoom in order to try to decipher what the keyboard image might help with.  It is possible via right-click, Properties to find out that the file is a local HTML file and display that with IE which then can Zoom In on the image but the best alternative is to find the same document online as a PDF file which then opens in Acrobat Reader and has an even better Zoom.   Still it is only a generic keyboard description and not a very good representation of my keyboard, complicated further in my case because my keyboard is coded for bilingual use, which makes it generally hard to read and makes a clear zoomable version even more desirable.
HTH
Robert Aldwinckle

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