Keyboard going bad

i bought a new "silver surfer" keyboard (slick looking aluminum
with a white bottom and flat keys) for my macpro in order to replace on with a transparent case and hexagonal 3 dimensional keys (that had funky keyboard action and which didn't match my macbook pro in terms of characters) - and now I am finding both it and the keyboard on my macbookpro have keys that are starting to come loose.
the macbookpro is still under 3 year warranty.
does anyone know what the deal is in terms of returning the keyboard? can I walk into the MAC STORE with my receipt and the defective product and get a cash return?

Standard "no quesuions asked" return is 14 days.
Beyond that, they will repair/replace it for a year.
If you are plugging ANYTHING except a single low-power mouse into any of the keyboard USB ports, the cause of your problem is operator error. The keyboard itself needs almost all the power a standard USB provides, and adding additional loads WILL cause it to malfunction.

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