Keyboard issue (symbols button and "a" button doesn't work at all

Hi, Im having trouble with mi Iphone 4S keyboard. (I have installed IOS 8.0.2 update, don't know if that's the problem).
The issue is that when I'm typing, I touch de "a" letter section to write something down but nothing happens, it seems if i'm not writing anything
A similar thing occurs when y try tu touch de "123" button to write down some symbol like "!", but when I touch that button, the keyboard changes to Emoji Keyboard, like if I have touched the "world" button that its on its right (but I don't).
Any help? PLEASE.
I have restore settings, restore iPhone but nothing happened.
Best regards.

Try
defaults delete com.apple.mail NSUserKeyEquivalents
Then, relaunch Mail.

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