Keyboard & Mouse Not Working on Resume From Sleep

About 1/10 of the time when I resume from sleep my keyboard and mouse do not work. They wake the computer (a 27" iMac) but do not work any longer past that, requiring me to hard reboot my computer (holding the power button to turn off then rebooting).
I have no issues using my keyboard and mouse, both bluetooth, at all. When this happens, even hooking up an external keyboard does me no good as it also does not work. Sleeping and reawakening does no good either.
Anyone have any ideas? So far nothing seems amiss when it comes to my configuration or hardware. Thanks in advance!

I have experienced the same problem which affects a 3rd party USB mouse and my wireless trackpad. Both may be unresponsive when the computer (late 2009 21.5" iMac) wakes. When it happens both devices are affected, never just one of them.
I don't need to reboot to fix the problem.  The mouse responds by disconecting and re-connecting. The trackpad reconnects by holding its power button for a few seconds.
The problem does not affect my wireless keyboard.
No clues on the Console. Sorry I can't be more help.

Similar Messages

  • Wireless not working after resume from sleep, T440s

    Some times when I resume laptop from SLEEP, wireless are not working...
    Solved!
    Go to Solution.

    Try new drivers. Helped me a lot.
    http://ns3369637.ovh.net/index.php/outils/Drivers/Intel/Wlan/PROSet-Wireless-WiFi-Software/Intel-PRO...

  • Fingerprin​t reader not working after resuming from sleep

    I kind of mentioned this problem in a previous post and was directed here http://www-307.ibm.com/pc/support/site.wss/documen​t.do?sitestyle=lenovo&lndocid=MIGR-67245 which is a patch that could possibly fix it.This patch didn't work. What is happening is when my laptop comes back from sleep either the fingerprint reader is unresponsive, it says "waiting..." at the top of the screen instead of the normal scan message and is unresponsive, or in some cases when I click other credentials it shows a third account (first is my account, second is the reader account,and the third is a stop sign thing that says the fingerprint reader isn't attached). When I sign in with my normal password and try to go to the fingerprint software it pops up a little window that is labeled Lenovo Fingerprint 2.0 and the message is "Pleae wait...".
    Other then returning from sleep the fingerprint reader has been working fine. Any suggestions are greatly appreciated, thanks.
    Edited to add patch link.
    Message Edited by Skurvy_Pirate on 09-22-2008 07:40 PM
    Solved!
    Go to Solution.

    Well I got it working again but I'm not exactly sure how. I will go over what I went through so you guys can get an idea and possibly fix it. To start off I talked to MS support and I worked with them for a really long time. They tried intstalling different drivers (other then AuthenTec) and anytime we did that it would say "Fingerprint reader not available" at the login. They tried changing the power settings and which devices could wake up my computer and that had no effect either. I called Lenovo and they basically just told me to download the software that was already on the computer and change the option to have it wake up the computer, which doesn't exist. They were very unhelpful.
    What eventualy got it working (and it's been working so far), is uninstalling the driver and software. Then reinstalling it all and installing the patch linked above. The first time I installed it I just double clicked it and went through the installation process. But you need to go into the folder it installs it into (C:\DRIVERS\VISTA\FPIRPON\) and double click FPIRPOn.reg which will add the fix to the registry. On top of this I also went into Device Manager and unchecked the box that allows the computer to turn of the fingerprint reader under Properties->Power Management for the device. The last thing I did was do a registry edit to force the USB to reset when waking from sleep. I found the registry edit here http://support.microsoft.com/kb/928631/en-us.
    So I am pretty sure it was the patch that fixed it when I correctly installed it because I had tried both the power management thing to keep it from getting turned off AND the registry edit and it didn't work. I also thing that Vista SP1 fixes what the registry edit does, but I tried it anyways because I was desperate haha. I'm going to undo the registry edit and power management thing one at a time and see if it still works. If it doesn't keep working I'm guessing it's a hardware problem and going to call Lenovo to get it fixed.
     Anyone who is having this problem I would suggest they try the patch in the link that I first posted (http://www-307.ibm.com/pc/support/site.wss/documen​t.do?sitestyle=lenovo&lndocid=MIGR-67245)and follow the installation instructions carefully. Good luck!

  • Screen is not working after resuming from sleep mode

    Hello,
    i got a problem with my ideapad u330 touch, after i got out of the sleep mode my screen will not come on, so I need to switch it off and back on again then it works fine.
    I recently upgraded to win 8.1, i don't know if it has something to do with this, but before it works fine.
    Thank you very much

    hi McGuinness,
    Are you able to recreate the issue if you boot in Safe Mode?
    Things that you can try:
    1. Press the Windows logo key‌ +R and type devmgmt.msc. On the Device Manager, navigate to the Display Adapter (right click > choose Properties) and on the Driver Tab, check if the Rollback Driver is clickable to restore the previous display driver.
    2. Navigate to the Control Panel > Programs and uninstall the Intel display driver and reboot. Navigate to the D:\Drivers folder and locate the Intel Display driver installer (D:\Drivers\VGA\Intel) or download and run the file below to re-install the display driver.
    Intel Video Driver for 64-bit Windows
          Version 9.18.10.3165
    After installing. Try to put the computer to sleep and observe (if the power button is blinking, this indicates that the unit is in sleep mode).
    Regards
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Ethernet not connecting when resuming from sleep/hibernate

    I use my mac (Win7) in clamshell mode quite often, and I leave the cables connected (ethernet, power, display, etc). I have noticed since installing the 3.0 Boot Camp drivers that the ethernet connection is not recognized after resuming from sleep/hibernate. I need to disconnect the cable and re-plug it in for the system to recognize the network. Anyone else seeing this?

    Look through Power Options for sleep and network. There should be sleep, low power, etc. And if possible, maybe you can manually update drivers from the vendor (not Apple). And if Windows or your update doesn't work as well, then you can just as easy use Device Manager and "rollback" the last driver upgrade - a great feature. Also, use those Create/Restore Check Points.
    I use to have trouble, got tired of having this issue, and bought a new modem to replace my 5 yr old model. Problem gone. Same can happen regarding routers, sometimes a firmware update, but I had one router that had been superceeded by 4th generation and no firmware patch anymore.

  • Windows 8.1 freeze on any hardware scan or changes. USB wireless keyboard mouse not working

    Problem : System Freezes frequently on any hardware scan or changes.
    Symptom : Wireless Keyboard Mouse not working.
    Caused by : VMkbd.sys located in C:\Windows\System32\drivers.
    Issue : VMware player or VMware Workstation installed on Windows 8.1 causes compatibility issue leading to system freeze
    Soultion : Please follow steps below
    Step 1: Start > run > regedit
    Step 2: Locate to this registry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e96b-e325-11ce-BFC1-08002BE10318}
    Step 3: On the left side plane, Right click on the registry {4d36e96b-e325-11ce-BFC1-08002BE10318} and then export it as backup. Just to be safe.
    Step 4: Edit the UpperFilters, The value current would be kdbclass vmkbd. Remove the vmkbd. So only value left would be kbdclass.
    Step 5: Restart your system and connect your USB wireless reciever. If all is well it will not freeze your windows now.
    This worked for me. Hope this works for you. Enjoy..!!

    Hi AshishSrivastava,
    Thank you for your sharing and update.
    Besides, I will change this thread type as discussion.
    Best regards
    Michael Shao
    TechNet Community Support

  • USB Mouse / Keyboard doesn't work after resuming from hibernate

    I am using a USB device that splits out to 2 PS2 ports, one for a mouse, one for a keyboard. It works great, but when I put my X61 into hibernate, the mouse and keyboard do not work when I resume from hibernate.
    I installed all the relevant patches and power manager drivers from the driver downloads page, but my mouse still doesn't work.
    Can someone point me to the correct download or shed some light on this?
    Thank you!

    I have this same problem with this same device. It is a "composite USB device".
    What I've notice is that the problem happens mostly with USB 1.1 ports. When the device is connected to a USB 2.0 port the problem doesn't happen always.
    It depends on the computer though. I added a PCMCIA USB 2.0 adaptor to my laptop that has USB 1.1 only. And when I connect the USB-to-PS/2 cable to the USB 2.0 my mouse sometimes work after suspend/hibernate but sometimes doesn't.
    However, on my other desktop computer, which has integrated USB 2.0 ports, this problem has never happened (I haven't tested it exhaustively though).
    This is a Windows bug of course. Everything related to USB 1.1 support is buggy in Windows. One more example is the annoying (and possibly catastrophic) "Delayed write error" that appears when you use a external hard drive plugged to a USB 1.1 port.
    I guess M$ is focusing their efforts on making USB 2.0 to work well and they have forgotten about USB 1.1. Or it could a problem related to "USB composite devices", hard to know.
    Message Edited by getfree on 02-22-2009 03:19 PM

  • Airport no longer works after resuming from sleep

    I got a new MacIntel a month or so ago, and it has always done this, under 10.4.4 and now 10.5.5
    When resuming from sleep, airport shows full strength for second, then the signal disappears. NOTHING in settings, reconnecting etc will get it to work again. (this is 'deep' sleep, not just the display turning off)
    If you restart (restart not shut down), then when it comes back, airport is just gone - even the menu bar indicator. The computer now thinks it has no airport installed at all. No matter how many times you restart, there is no longer any airport.
    If you shut down, wait a minute and restart, it works as normal.
    Since airport is the only way I connect to the network, and I don't want to waste electricity, this is unacceptable and clearly a flaw.
    I called tech support and they had me move airport to the top of the list, delete plists and other stuff, none of which made any difference. I'm thinking this is a low level system software fault, and I hope I don't have to take it back for a motherboard replacement.

    I also have this problem, although, not very often.
    I'm still running 10.4.4. This never happened with
    prior versions. Rebooting is the only way to
    correct the problem. Simply turning off Airport and
    turning it back on does not help.
    Thats interesting actually because I Never had any trouble on my G5 iMac of otherwise identical specification, on on intel. Hmm. I was thinking this was an intel issue.
    Wonder if its a hardware problem (though I suspect not).

  • Keyboard mouse not working after Windows update

    Question was asked and supposedly answered b4, but didn't tell how to work around no keyboard or mouse. Ie: how do u get to device manager without keyboard/manager? I unplug to reboot and up down keys work in startup. However, when I open in safe mode, keyboard and mouse still don't work.
    Windows 7- 64 bit
    could an external mouse wk?

    Dear Customer,
    Welcome and Thank you for posting your query on HP Support Forum
    According to the message you have posted I suspect this could be because of the recent changes made if any
    Note: You can use an External USB Keyboard and Mouse if in-built Notebook Keyboard is not working
    Please perform the below shown steps to resolve the issue:
    Step 01. Turn OFF the PC
    Step 02. Power ON the PC and keep tapping F8 Key
    Step 03. Select "Last known good configuration" from the Advance Boot Option list
    Note: Wait till you get to the Windows Desktop
    Step 04. Please remove unwanted startup items and uninstall unwanted applications
    Step 05. Please reboot/restart the PC the normal way
    Hope this helps, for any further queries reply to the post and feel free to join us again
     **Click the KUDOS star on left to say Thanks**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
    Thank You,
    K N R K
    Although I am an HP employee, I am speaking for myself and not for HP

  • Keyboard & Mouse not working with my mac Mini

    When I boot up my Mac Mini I can't get any bluetooth or wired keyboard/mouse to work. Anyone have a suggestion what would cause this and or how to fix it?
    Thanks

    10.9.1
    This is the pop up message that I get when I try to load the set up file from the disc.
    "You can’t open the application “HP Installer” because PowerPC applications are no longer supported."
    Thanks for your help

  • T61 - WWAN does not connect when resuming from sleep mode

    Hi.
    I have a T61 with integrated WWAN, which works perfectly - except I use sleep mode a lot, and when i resume from sleep mode, WWAN doesn't connect, I always get the same error - IP configuration failed. If I restart my OS, WWAN works normally again.
    So far i have tried on Windows XP, Vista 32, Vista 64 and Windows 7 32 bit - always the same!
    I connect via Access Connections, maybe there is a known issue?
    Thank you, B

    This bugs me as well.  With the new Verizon software I just installed, it says "Adapter Disabled" when I resume from sleep.
    I suspect a driver bug that needs to be adressed.
    I use Vista Business 32bit, but had the same problem with XP.
    Don Mannino

  • External keyboard and mouse not recognized after waking from sleep

    This started happening all of a sudden. It was working fine before that. When I disconnect the power cable, keyboard, and then connect them back, its not recognized. To make it recognize the keyboard and mouse, I have to logout and login or restart the laptop. I looked at this related post, but the PRAM reset fix did not work for me : http://forums.macrumors.com/showthread.php?t=870482
    Any idea how to fix it?
    OS version: 10.9.2
    MacBook Pro 13-inch Mid 2012
    Processor 2.9 GHz Intrel Core i7
    Memory 16GB 1600 MHz DDR3

    I have a similar problem on our G3 iBook with Panther. Most of the keys don't work, and of the four or five that do, they print only gibberish.
    For a while I had control of the "C" key, and I was able to start from the Installation CD-ROM. I ran Disk Utility. It found and repaired a whole bunch of permissions and reported no problem with the hard disk. But I still cannot use the keys, and since then I've lost the use of the "C" also.
    Because I cannot use the keyboard, I cannot type in my administrator's password, and for that reason I cannot use System Preferences to start from the Installation CD-ROM. I did not see the Hardware Test on the CD-ROM, but it sounds interesting.
    Any ideas on how to get back to the CD-ROM when my keyboard doesn't work?

  • Windows via Bootcamp keyboard/mouse not working???

    I have a 15" Macbook Pro and have installed Windows 7 Ultimate via bootcamp with all the correct apple support drivers but suddenly my keyboard/mouse will not work at the sign in screen for Windows at all. Up untill this point I could restart my mac and resign in through the windows partition and easily play my favorite games. Recently I tried signing into windows but at the sign in screen I cannot use my mouse nor my keyboard. Please do not tell me to reinstall windows unless that is the only solution because of data not backed up. Is it a driver issue, how can that be because it worked fine for weeks? Please get back to me as soon as possible!!
    Specs:
    Processor 2.6 GHz Intel Core i7
    Memory 8 GB (Raam) 1600MHz DDR3
    Graphics NVIDIA GeGorce GT 650M 1024MB
    Software OS X 10.8.2 (Mountain Lion)

    If the mouse and keyboard are working under OSX then it can't be a hardware issue. 
    You could try:
    starting Windows in safe mode to see if the mouse and keyboard work. (Press F8 repeatedly just before Windows starts to boot to bring up the Windows boot menu.)  Safe mode loads a set of basic drivers to just get Windows running and no more.
    Another thing you can try is unplug the mouse and re-plug it in after a few seconds while at the login window.  The USB ports may re-detect the mouse.
    Try booting from a Windows PE CD or USB stick if you have one.  If the keyboard and mouse work under Windows PE then it's probably a driver issue under your Windows install.
    Did you install anything under Windows before this happened?

  • [SOLVED] Sound (snd_hda_intel) not working after resume from suspend

    Using the latest kernel 2.6.30.4, On HP2133, whenever I get back from resume, sound is not working.
    Running the following brings back the sound, but that is obviously a hack:
    fuser -k /dev/snd/*
    rmmod snd_hda_intel
    modprobe snd_hda_intel
    /etc/rc.d/alsa start
    I have on my /etc/modprobe/50-sound.conf:
    options snd-hda-intel model=laptop
    alias snd-card-0 snd-hda-intel
    alias sound-slot-0 snd-hda-intel
    Here's the exact hardware specification:
    # lspci -nnv|grep Audio
    80:01.0 Audio device [0403]: VIA Technologies, Inc. VT1708/A [Azalia HDAC] (VIA High Definition Audio Controller) [1106:3288] (rev 10)
    Any idea where to look for this?
    Last edited by yhager (2009-08-21 16:54:00)

    [SOLVED]
    I downgraded to kernel 2.6.29 and the problem is gone.
    Note: I also had X VT problems with 2.6.30.4 (xf86OpenConsole: VT_WAITACTIVE failed: Interrupted system call). Those were solved too by downgrading to 2.6.29.

  • Fingerprint Reader not working upon waking from sleep for windows login

    Hello,
    I have a brand new T540P with a Validity fingerprint reader. 
    Rougly 80% of the time, the Fingerprint reader is unresponsive at the windows login screen after waking the computer from sleep. It works 100% of the time when booting from an off position, however. Once logged in, it also works 100% of the time. The issue only arises when logging into windows.
    Things I have tried
    -uninstalling/installing device in device manager and finger print manager pro software
    -setting fingerprints through both fingerprint manager pro software (lenovo) OR through the built in windows fingerprint control panel options
    -disabling "allow windows to turn off this device to save power" in device manager.
    I should note as well that I have another T540P that I ordered as a replacement. Both models experience the same issue.
    Is this a platform wide issue affecting all T540P models? This is frusterating. 
    Solved!
    Go to Solution.

    sailoholic
    Your report is the first we have ever heard of this issue on T/W.  It does not happen on my T/W systems here (with or without 30 Day Standby enabled).  The other reports I heard of this problem came from X240.
    I just want to confirm with you - the problem happens after coming out of Sleep (and not Hibernate), right?
    Can you tell me exactly what you are doing?  e.g.
    1.  Use the computer normally (is AC attached or not?)
    2.  Close the lid - the computer goes to sleep  (or do you go to sleep some other way?)
    3.  Open the lid 2 hours later (or how long)?
    4.  are you using a dock?
    The more info you can provide, the better.  Thanks for your help.
    Also please let me know what BIOS version you have.

Maybe you are looking for