Keyboard Number Key and Directional Key Issues

Question

This is a problem with the keyboard number keys and the Plus Key on the number pad, the number keys at the top of the keyboard above the letters, and the  directional keys at the bottom of the keyboard next to the alt/ctrl keys.   When pressed they are malfunctioning as follows, and I am actually typing the result on the keyboard numbers or number pad keys to demonstrate the result. Keys at top of keyboard: Pressing the Dash Key: `1Pressing Number One:  `1Number 2 works finePressing Number 3 dims the screenPressing Number four: 54Pressing Number five: 54Pressing Number six: 67Pressing Number seven: 67Pressing Number eight:  \8Number 9 works finePressing Zero:  -0 Number Keypad: Pressing Number one: +1Number 2 works fineNumber 3 works finePressing Number four: 64Number 5 works finePressing Number six: 64Number 7 works fineNumber 8 works fineNumber 9 works fineNumber 0 works fine Keypad symbols: Pressing Plus Key:  +1 Directional Keys: Right Arrow Key:  Cursor moves up a random number of lines in a document.Left Arrow Key works fineUp Arrow Key works fineDown Arrow Key (inserts back slash):  \  I have searched and searched and have not been able to find a solution to this or even another post outlining this type of problem.  Please Help.    

Answer 1

Hello there,
It sounds like you're going to either need your keyboard replaced, or have the buttons fixed. You can either have this done professionally, or personally, since the warranty states that you're permitted to replace the keyboard. For more information on how to replace it, visit this pdf and scroll down to keyboard, under replacement. https://www.google.com/url?sa=t&source=web&rct=j&ei=4U2bVeSZOMSu-QGwtIuIBQ&url=http://h10032.www1.hp.com/ctg/Manual/c03935332&ved=0CCIQFjAB&usg=AFQjCNFI7Za3MTOYi3U2gqYwky_v2R-eIA&sig2=BEpyqWkFFkSjkR0z4r5v-Q
I apologize for it being a Google link, since I am on mobile.
Best Regards,
Shawn