Keyboard Numbers Have Moved
As I was organizing my music in Itunes, one of my dogs stepped on my computer and pressed some keys. She's a small dog so I'm pretty sure she didn't do any damage to the inside of the computer, but upon resuming my organizing, I noticed the numbers 1-9 on my keyboard weren't working but when I pressed any of the second row of letters (a through l), it would type the letter and then a corresponding number as well (a=1, s=2, d=3, etc.). I have yet to figure out any way of fixing this or what might have happened... Does anyone have any ideas?
Almost sounls as if your numlock got enabled...
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I have moved from uk to Ireland and had to change my service provider, but despite 3 calls to my service provider I can't send texts to the uk. They have checked it out by my using a different SIM card, but I still cannot send texts. They say it is problem with my iPhone 4's settings and told me to contact apple. Can anyone help me?
If you can find out what country your iPhone was officially sold in, you could take it there (or if originally sold in the EU, take it to any EU country where Apple officially sells the iPhone) or you could send the iPhone to someone you know in that country who could get it serviced and then ship it back to you. Apple Support does not accept shipments from other countries, and will not ship a serviced iPhone to another country.
This, though, presumes that the iPhone has not been modified as your service provider claimed. If it has, Apple will not provide service for it in any country.
You may be able to find out what country your iPhone was officially sold in by calling Apple Support:
http://support.apple.com/kb/HE57
and giving them the serial number.
Regards. -
I have moved all my itunes onto a new external hard drive to free up space. It has wiped my ipod clean! I can still see the itunes on the new hard drive so I restored my iPod and tried to sync. Although when I connect my iPod it's in the process of syncing, so many songs in I get a pop up saying could not copy to my iPod as xyz song title could not be read or written. I click ok for this pop up to dissapear and then another pop up appears saying could not coyp to iPod because of unknown error.!!! Help I'm going crazy.
Did you go into iTunes to change the location of your media files? if not you will need to go into iTunes and click on preference and select the advance tab then click the iTunes Media folder location. Select the location of your on external hard drive.
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My storage is mostly full of a category labeled "other." I'm out of memory to the extent that it won't even allow me to update apps. I have moved all photos over to my computer and my music streams through the cloud. Any advice on how to fix this problem?
http://discussions.apple.com/thread/3418045?tstart=60
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How do I delete movies from iTunes library? I have moved them to the iCloud and now only seem to have the option to hide the icon in iCloud. I am sure I chose poorly at the 'keep file' window. Please help. My Brain hurts… 18 plus movies need to go…. Thank you.
Instead of removing the music from the cloud or the iTunes library why not shuffle your music using a Smart Playlist which excludes the holiday music, or tracks that are not checked. For example, use this very simple Smart Playlist:
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I have moved my library to an external hard drive and changed the location of the iTunes media folder in Preferences, but every time I close and re-open iTunes, I have to do it all over again. How can I make the iTunes media folder change permanent? I have an older machine with Windows XP.
I don't believe mounting the hard drive should be necessary, unless you have several external drives and want your computer to recognise them as folders, rather than drives. I've never had to mount a hard drive, ever. If you don't know how to do it, then it shouldn't be necessary now.
Try this:
Prepare iTunes so that it can see the external drive.
Make a note of which drive-letter the external drive has been allocated. (Look in Windows Exploer)
Look at the file location for a song. Make sure it plays (and therefore that iTunes has found it). Highlight it and select File/Get Info/Summary>Where: and make a note of the drive letter for that song.
Close and shut down the computer.
The next time you turn the computer on again, connect the external drive
Before you start iTunes - check the external drive in Windows Explorer. Is it ready, does it have the same drive-letter that it had last time? Can you go into the drive and see the files on it?
Once you can, start iTunes. (If the drive lettter has changed, you need to work out why before going any further.)
If iTunes fails to find your external drive, you need to check where iTunes is looking for your Library.
Select the same song you checked before (presumably iTunes can no longer find it). Follow the procedure for locating it. You should be able to see where iTunes thinks the file is. It's the drive that counts. Which drive letter is iTunes looking at? Is it the same one that it was previously (which should also be the same one that the drive has now).
What happens, which step do you have problems with?
Message was edited by: the fiend -
I'm exhausted of trying to find a solution to a problem created by Apple. I have moved to icloud following all your instructions and now I can not use my mobile me e-mail address. I can not activate icloud because when I put my e-mail address it answers that somebody is already using my address. I have my old e-mails, but I can not receive any e-mail or send them.
I have contacted Apple Technical Support in Spain and I was sent an e-mail saying that I have to call a phone number and when I call it is always an answering machine who answers that says that I have to pay 50€ for a consultation or wait for 10 minutes. When I have made the consultation it was never mentioned that I have to pay 50€ for a phone consultation. If I don't want to wait I have to pay for the Apple Tecnical Support which cost 250 €, this was not mentioned in the technical support page.
Can somebody let me know how can I contact Apple in another way in order to talk with a human being or chat directly? I was very happy just using my mobileme e-mails, I didn't need any clouds and I was force by Apple to registered if I want to continue using my mobileme e-mail address.Sandra,
See this Apple support document for information on reporting an issue with your iTunes purchase.
http://support.apple.com/kb/HT1933
B-rock -
I have moved my iTunes library to a new Windows 7 PC and cannot transfer music from the new iTunes PC to my iPhone 4S. The iPhone will only accept music transfers from the original iTunes PC. I have come to understand that an iPhone can have only one "daddy" iTunes PC, but have not been able to find out how to change the "daddy". I have done a backup of the iPhone, and a "Restore to Original Settings". Then I restored the content using the new iTunes PC. My Apps and contacts, etc. are back on the iPhone, but it still won't accept music from the new iTunes PC.
What happens when you try to sync the iphone to the new computer?
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I have many movies. I have moved them a few times. Now each movie shows up about 4 times in the video list but only 1 of the 4 is a valid path. How can I get rid of the invalid one in-mass. I know I can do them individually but it would take too long. So I want to do a bulk clean up so all the links are valid but I can't find a way to do it.
Install iTunes Folder Watch and set its option to check for dead tracks on startup. This will root out any tracks that are no longer in your folders, and can add any that are in your folders, but not in iTunes.
tt2 -
I have moved permanently from the US to live in the UK. when I try to download a UK app I am often told that I cannot use a UK Apple sstore, only a US store. I need to access various UK stores how can I deal with this?
Try here
http://support.apple.com/kb/HT1311
when you have UK Cards etc best to change as well -
I have moved from the US to Norway, and want to change my apple ID to the Norwegian appstore. However, I am not allowed ot change from the US store before I use up my balance, which is 0.17 dollar. The problem is that nothing costs 0.17 dollar and I do no longer have an american visa card, only Norwegian. Is there any way I can erase the credit on my account so I can change the appstore country? Or osmething I can use this credit on? Thank you very much
Try contacting the store support staff at: http://www.apple.com/emea/support/itunes/contact.html they are usually pretty good at sorting out these issues.
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Hi,
I have moved from Australia to UK and I would like to swap my details to the UK, country of residence, billing address etc. I have spent over $4,000 on iTunes including extra iCloud storage and iTunes match. I want to be able to keep app's, music, movies and my Cloud/Match exactly the same. How do I do this?
Everytime I go to do it a message says that all of my purchases will be lost?
I need help but in real somple step by step easy as I am not hugely PC literate and still working out the whole Apple iTunes product behind the scenes so please help me in the simplistic way possible.
Thanks you in advance
Jopapillondefer wrote:
I want to be able to keep app's, music, movies and my Cloud/Match exactly the same. How do I do this?
Because of different local copyright laws and licensing you cannot keep everything exactly the same except for iCloud, which is not affected. You will have to create a new Apple ID for use on the UK iTunes Store with a form of payment drawn on a local bank and an address in the UK. As long as you have downloaded all your purchases and the computer is still authorized to play all protected video content that won't change, however Apps may give you trouble when updating because once associated with an Apple ID you can only switch between stores every 90 days.
As for iTunes Match you must contact Australian iTunes Store support to cancel the subscription and you will have to resubscribe on the UK store. -
i have moved from an iphone 4 to iphone 5 and have done a back up of my iphone 4 and restored this back up to the iphone 5, but the apps do not appear to have come across. Have I done something wrong? Please can someone tell me how to move my apps across?
After you Restore from backup, sync the iPhone.
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I have moved to uk from ireland and bought new iphone, set up using my existing Apple ID account and profile but won't let me buy install or update apps??
Can anyone advise me on what I need to do?
My existing account is linked to ireland as my bank account details are there, does this make a difference?
Please help!Until you get a UK bank account and credit card, buy and redeem UK iTunes gift cards for use in the iTunes and Mac App Stores. But you need to switch your region/country to the UK store in your account information, as you can't use UK iTunes gift cards in the Irish stores, the gift cards are country specific.
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You are more likely to get relavant and useful suggestions posting to the Mac forums instead of the iTunes for Windows forum where you've posted.
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