Keyboard repair after a spill

I have a MacBook that has a damaged keyboard and trackpad due to a milk spill. Does anyone happen to have an estimate on repairing that? I am able to use the device with my wireless keyboard and trackpad - but I was wondering how expensive it is to repair the damaged parts???

For those of you who can understand the readout verbose startup, here's what the computer says when it panics, starting with the infamous copyright:
Copyright (c) 1982, 1986, 1989, 1991, 1993
The Regents of the University of California. All rights reserved.
MAC Framework successfully initialized
using 5242 buffer headers and 4096 cluster IO buffer headers
devfsmakenode: not ready for devices!
Machine-check capabilities (cpu 1) 0x0000000000000006:
6 error-reporting banks
Machine-check status 0x000000000000000
MCA error-reporting registers:
IA32MC0STATUS(0x401): 0x100000000000000 invalid
IA32MC1STATUS(0x405): 0x000000000000000 invalid
IA32MC2STATUS(0x409): 0x000000000000000 invalid
IA32MC3STATUS(0x40d): 0x000000000000000 invalid
IA32MC4STATUS(0x411): 0x000000000000011 invalid
IA32MC5STATUS(0x415): 0x100000000000e0f invalid
panic(cpu 1 caller 0x001A6F7D): Machine-check at 0x003e805d, thread:0x295d208, code:0x12, registers:
CR0: 0x8001003b, CR2: 0x1b107e5c, CR3: 0x00fd9000, CR4: 0x000006e0
EAX: 0x00010004, EBX: 0x00010002, ECX: 0x00499023, EDX: 0x004b51c0
ESP: 0x1b107e60, EBP: 0x1b227e88, ESI: 0x02967684, EDIL 0x00000001
EFL: 0x00010202: EIP: 0x003e805d
Debugger called: <panic>
Backtrace, Format - Frame: Return Address (4 potential args on stack)
0x4ebf18 : 0x12b0e1 (0x455670 0x4ebf4c 0x133238 0x0)
0x4ebf68 : 0x1a6f7d (0x45e230 0x3e805d 0x295d208 0x12)
0x4ebfe8 : 0x19f555 (0x12 0x0 0x0 0x0)
Backtrace terminated-invalid frame pointer 0
BSD process name corresponding to current thread: kernel_task
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 9.1.0: Wed Oct 31 17:46:22 PDT 2007; root:xnu-1228.0.2~1/RELEASE_I386
System model name: MacBokk1,1 (Mac-F4208CC8)
If anyone has any idea at all what this panic is about, I would immensely appreciate feedback.
Thanks!

Similar Messages

Keyboard repair after coffee spill??

I have an orig 15in MBpro onto which I spilled about a half a teaspoon of coffee (this time<g>). 3 of 4 arrow keys now don't work. Spills are not covered by AppleCare, and I have about 6 mos of AC to go which I don't want to void by opening up my machine.
Here is my plan.
1 Remove battery and pop off offending key tops
2 Apply 1-2 drops to key subsystem of
a) distilled water
or
b) 95% ethanol
3) Wiggle around the rubber key subsystem
4) Blow with hairdryer on low for (a) long time or (b) short time.
5) Start up and hope for best.
I assume the volatility of the alcohol is an advantage.
Will it damage parts?
Thanks,
David - Dallas

Here is a link that may be of help:
http://nonverbla.de/blog/2006/11/12/how-to-clean-your-macbook-pro-keyboard/
You probably don't want to actually drop water onto the subsystem--you don't want to risk water getting deeper into the machine and carrying coffee with it maybe down to the logic board. Coffee is corrosive. It would be safer to use something like a Q-tip dampened with distilled or deionized water and clean up any residue. I would avoid using ethanol--it will attack some finishes. Isopropanol is more benign, but since water will dissolve coffee, I don't think alcohol would even be necessary. I would also just let everything air dry and avoid using any heat on it.
The alcohol might serve as a desiccant to help dry any traces of water, but if you should not be using that much water.
You want everything to be bone dry before starting up.
The keys may well not be working due to sticky residue which has dried below them. Removing this residue completely may well get them working again.
In my opinion, it is well worth attempting this sort of a repair on a keyboard. If something is busted, you don't have much to lose by trying to fix it. If you can't, then you always have the option of replacing the keyboard.
Good luck!

Need advice on repairs after wine spill - won't boot

Trying to help a friend fix her MacBook Pro 17" mid-2009 laptop. A fairly small amount of wine was spilled on the keyboard and it was turned off, however not knowing what else to do they used canned air to dry it out. They did not turn it upside down so wine could have been blown deeper into the laptop. She took it to a repair shop and they apparently cleaned it but said the upper assembly containing the keyboard needed to be replaced. It powered up once after this incident but never got passed the start scene with the Apple logo. Since then it won't power up. My question it this... is the power button integrated with the keyboard assembly and possibly damaged? Would buying a used keyboard assembly fix the problem or could there be more unseen damage. Any ideas will be appreciated. Thanks.

Hi everyone,
I've been using forums like this one looking for advice on what to do, expect and what not to do when faced with a spillage on your mac and I appreciate everyone's stories and advice from their experience so, I'll gladly reciprocate.
So, I spilled soda pop on my macbook air recently. It was about 2/3 of a shot glass full of diet root beer in the upper right hand corner. I was completely devastated. I thought: "not only would this be a unnecessary and expensive waste of money, but all of my intake files were on that Mac and I'll lose literally thousands of dollars in potential sales if my data is corrupted too!"
Under pressure, I succumb to the two newbie mistakes that almost every newbie makes. First, I froze. Completely. "Maybe is the liquid didn't make it's way into the system? - it really wasn't that much.." I then waited to see what would happen (stupid). The Mac shut off. In a panic, i switched it back on (STUPID) and a blank white screen appeared with a text in the middle. the first paragraph was in english and read "There was a problem attempting to turn your device on … etc, etc". There was a paragraph beneath it written in Chinese or Korean characters. Then, mac shut off again. I frantically ran down stairs to get a bag of rice. I return to our room and, in a panic, i wanted to try turing on the macbook one more time before dumping it in rice (very STUPID). My Mac was working and I was thrilled (for about 5 minutes). All of a sudden, my keys strokes stopped registering, everything froze and it shut down. I did not turn it back on after that. I closed it and quickly flipped it over to let it dry and attempt to save it's life. About 30 seconds later, a motor like noise emanated from the Mac. It started quiet and then quickly got louder and louder. It got so loud that it sounded like the fan was screaming (i've never heard it that loud before). Then, it quickly simmered right down. I THEN submersed it into a rice coffin.
I was so upset, I had so many potential customer intakes on that device and, due to the volume i get on a daily basis, didn't back it up. I made sure rice got in every visible crevice without actually opening up the device. 3 hours later, I put my ear up to the back of the mac. I could hear a faint motor hum still active in the device (like the normal sign it makes when it's on). I though "ok, ok… that's a good sign right?!". It's about that time where I started surfing forums likes these to have a better idea of how to handle this, what to expect and shared/common signs from others experiences that indicate damage has been done.
I kept it closed, tipped over and submersed in it's rice coffin for 37 hours until I took it to the Apply store. All great new and I had the best possible scenario happen to me
The tech said there were no signs of any liquid damage in the system (not even the spill detectors picked it up) and that it's running perfectly fine.
So, to recap:
1. I spilled 2/3 of a shot glass full of diet root beer in the upper right hand corner of my Macbook Air (where the power button is.
2. The computer shut itself down.
3.I tried to turn it back on twice. Once right after and I got blank screen with text saying it's experiencing difficulties trying to start - then it shut itself off. A second time, I attempted to turn it back on 10 minutes later and it ran smoothly for 5 minutes then, keys stopped registering, the computer froze and shut itself off again.
4. Mac let out a very loud scream and then the sound died down (but still lightly hummed for hours later).
5. I closed it and turned it upside down (with the shell closed).
5. I submersed it in a bag of rice (I made sure it got into every possible visible crevice).
6. I left it in it's rice coffin for 37 hours.
7. Took it to the Apple store - and turns out it was perfectly fine and there were no fees!
I'm also really impressed with Apple. It would have been so easy and profitable for them to take advantage of the situation and at least charge and assessment fee - but they didn't. It was completely free. They even replaced one of my screws before sending me off. Apple is honest and respectful with their customers! it if it's broke - they really don't "fix" it like a lot of these other mainstream stores who sell computer repair services. Apple, you rule in so many ways. You know what you're doing as a business and are owning the market for it. Great service and great products Apple.
So that is my spillage story, hope you all find it as usefully as I found your stories (these forums gave me the idea to use rice and it worked!).
Wish you all good luck with your macbook spillage issues. Don't be so quick to write it off as a loss just yet

T410 : keyboard problem after juice spill

Hi,
I have recently spilled some fruit juice (sweet and sticky) on my t410's keyboard. Here are the problems caused and the different steps I took to try and solve them :
1. Switched off the laptop, waited a day. Switched it back on. The laptop worked normally except for various keys, mostly in the first row of letters (qwertz...) that didn't work (didn't react when pressed), and others who were sticky and got stuck when pressed.
2. Took out the keyboard and soaked it in alcohol (normal alcohol as I couldn't find isopropil alcohol) to wash out the juice deposits. Wiped with towels, then let it dry half a day. Put it back in. It was worse than before, the power button seemed to be shorted or sth. The laptop could not be tuned on with the power button. It could be turned on using the fingerprint reader though. But then it had a strage behaviour, kept turning on and off on its own.
3. Took out the keybord again, removed all the keys, including the power/mute/volume... Sprayed it repeatedly with contact cleaner (Vistony brand, made in Peru) . Then let it dry.This didn't improve much.
4. Waited over the week end, tried again. Now the power button works. When I turn on the laptop, before it can boot, it beeps repeatedly and shows an error essage : "error 210 stuck key : 10". Using an external USB keyboard, I can press escape, and boot to Windows. But the laptop's keyboard is unreactive and there is a continuous beep (frequency of about 2 beeps per second, continuous). In the Lenovo diagnostix test for the keyboard, none of the keys work.
Is there anything I can do to try and recover the keyboard ? Or just buy a replacement ? If I could at least get rid of the beep, I could use the laptop at home with the external keyboard, until a solution if found to fix the laptop's keyboard.
Cheers

dondrito, welcome to the forum,
I admire your determination to save your keyboard, but honestly feel it's time to part yourself from it and accept it has sadly departed and find a replacement.
An option would be to attach the system to a port replicator or mini-dock, which have power on switches, detach the internal keyboard from the mainboard and start the system from the port rep. or mini dock after attaching an external keyboard to either or your notebook. Not a good solution if you need to travel.
p.s. a port rep. or mini-dock will cost more than a keyboard.
Andy ______________________________________
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Keyboard cleaning after a spill

A couple days ago, flying back to school a flight attendant knocked over my apple juice onto my keyboard. I quickly shut it off, turned it upside down to let it drain out, and then used damp napkins to try to get all of it out. I waited a while, turned it back on and it works fine THANK GOD. However, a bunch of the keys that were spilled on are very sticky (especially the spacebar which is extremely aggravating). Does anyone have any suggestions on cleaning it before I must resort to paying for cleaning or repair?
Thanks,
Jake

In reality, the keyboard should be cleaned or replaced, and the computer inspected to be sure the juice did not penetrate any further. I don't know about MBP keyboards, but if it had happened to my iBook, I would take the keyboard out and rinse it thoroughly with deionized water until all traces of the juice were gone. I'd probably remove the keycaps to do this. Then I would let it air dry until it was bone dry, maybe setting it up with a fan blowing on it. But removing the MBP keyboard is a lot more involved than the iBook keyboard, and I don't even know if it's feasible to clean it this way. It may not be.
To see what might be involved, you could find your MBP on this link and download the service manual for it:
Index of Stratton Service Manuals
http://node123.cit.geneseo.edu/~stratton/ServiceManuals/
The airline should pay for whatever needs to be done. Even though you didn't get the name of the flight attendant at the time, you still have your flight information and the airline will know who was on duty then. It would be worth a call to the airline's customer service department. I would imagine that they have insurance for this sort of thing. I think calling them is worth a try.
Good luck!

Keyboard issue after coffee spill.

I've problem. I've spilled a bit of coffee (sugar+milk) on my W500's keyboard - (Enter key area). And now, there are such problems: After pushing keys: F5, F9, Backspace, backslash, Space the behaviour is like hitting the Enter. Could anyone help me please ?
Thanks in advance.

Hello rafek,
please take the keyboard out of your machine and let it take a full bath in isopropyl alcohol.
Then dry it gently with a cold fan.
Here you´ll find some video´s how to pull out the keyboard.
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I spilled a little bit of soda on my keyboard ( more like big drops) and my computer won't turn on but it will still charge. After i spilled it it kept trying to turn on and off by itself until i finally just shut it down

I spilled a little bit of soda on my keyboard ( more like big drops) and my computer won't turn on but it will still charge. After i spilled it it kept trying to turn on and off by itself until i finally just shut it down. Today i tried to turn it back on ( i spilled it last night) and now it won't turn on but when i plug it in the orange light comes on so it still charges.

TBF: You may have been lucky enough not to cripple your MBP immediately with your spill, but a spill such as you describe will have left obvious traces if you ever need to take your machine in for a repair of any kind. And as soon as evidence of the spill is found, any chance of the necessary repairs being performed under warranty will be gone.
Taking the machine in now to be cleaned and have the greasy parts replaced will be expensive, but doing so may save whatever remains of your warranty. For a price, Apple will restore the machine to like-new condition, and at the very least, you will then have a 90-day repair warranty on it. If you have significantly more time than that remaining on your original one-year warranty, and especially if you've bought the extended AppleCare Protection Plan, it would probably be worth taking the machine in to a Genius Bar for a look-over. Ask whether, if you have Apple clean and repair the machine now, your new-computer warranty and AppleCare plan will be reinstated afterward or whether all you'll have is the short repair warranty from now on. If the spill will negate your warranty and AppleCare even if you have Apple clean it, then the cleaning probably isn't worth paying for. But if paying for the cleaning will get your warranty and AppleCare reinstated, it may be worth doing.

Troubleshooting Logic and I/O board on A1370 11" MB Air after wine spill

OK,
My wife spilled about 1/4 cup of wine on the keyboard of her MacBook Air. This is an A1370 (EMC 2471) 11" (Core i5 Mid 2011) model.
I have read the articles in this forum and others on what to do when you spill on one of these computers.
What I would like from this forrum is guidance/help/suggestions/best-guess on determining what I need to replace.
Here are the details.
Directly after the spill, she tells me that the computer turned itself off, and would not come back on - no lights, no start chime, nothing.
I immediately took the back off the computer and mopped up what I could without completely dissasembling the system because it was late at night.
The next morning, one of the kids tried to start the computer (ya, I know that's bad and don't know why the **** he did it but he did). He "fessed up" later and said that when he pressed the power button the keyboard lights came on and chimed then went off and that was it.
I proceeded to take apart the computer, removing the battery, logic board, I/O board, airport, HD, etc.
I noticed that there was wine stain on the logic board and the I/O board and other areas and cleaned it all up with isopropyl and Q-tips.
I then gave the logic board and I/O board a very thorough wash with a cleaning spray by MG Chemicals called "Safety Wash II". Basically alcahol.
I scrubbed the two boards thoroughly with a soft bristle brush for about an hour, then I soaked the entire board in isoproyl alcohol bath for 2 hours then sprayed and scurbbed again until I felt that I got all the wine off.
I did notice a small amount of "purble" on two of the tiny contacts for the LCD connection on the logic board but could not remove no matter how much scribbing I did. The two contacts were number 3,4 if you are counting from right-to-left when viewing the logic board from the bottom of the PC, with the fan to the right.
After a good dry with a hair dryer and letting it sit a few more hours I put it all back together, crossed my fingers, plugged in AC and pushed the power button -- nothing happened.
I had an orange light on AC adapter so I let it charge over night. The next day the AC light was green and the backlight on the keyboard was lit. Tried starting and still nothing.
I took the back off again and disconnected the battery then plugged in the AC adapter. At that point the fan started spinning and I got the start "chime" but nothing on the LCD.
I disconnected AC and plugged in battery and noticed the same thing.
Now whenever I disconnect AC chord and reconnect it I get the chime with fan starting but nothing more.
Also, the backlight on the keyboard stays on all the time and the fan runs all the time if the batter or the AC is connected.
So, I am wondering what I need to replace?
logic board?
I/O board?
keyboard?
all of the above?
Would appreciate guidance.

Zane is right, ....I used to repair laptops for years as well,.....diagnosing such things is FUTILE.
Lucky you there are are almost no parts IN the macbook Air. Its IO and Logic and thats really almost it.
Contact Apple for in shop full diagnosis and parts replacement,......youre not going to "diagnosis" nor "fix" it after a spill (without parts replacement) by any means.
Even if you had a BEST CASE spill.....corrosion and failure would ensue on average 7 to 20 days.......then kaput.
Spills turn the best computer repair person into what looks like (to the customer) dufus......WHY? ......because its a "spin the wheel and GUESS where ALL the liquid went"
replace A......works ok for a week.....whoops, ..........oh yeah, theres a couple drops under under a solder connection on part B........replace that....

HT201321 my Apple wireless keyboad and Mouse dosent work since one Month after geting the new iMac 27 !Would getting the Osx 10.7.Bluetooth utility repaired after updating onto 10.7.5 & Admin Tools 10.7.5 ?

Hi Dears
My Apple wireless Mouse and keyboard dose not work since one Month after getting the new iMac 27 !
The Bluetooth assistant could find the Devices for few seconds but can not pairing them ? at least get an error
Operation system is already of version 10.7.5 updated ,but no use ?!
Could getting the Os x 10.7.5 Bluetooth utility repaired after updating to Admin Tools 10.7.5 ?
When not ,than advice me please to repair or solving this problem ,

Your problem is likely due to
com.paceap.kext.pacesupport.snowleopard 5.9.1
I would recommend tracking down the app that uses this and unionist all it completely from your computer. Also if you have upgraded the RAM on the machine you may have a RAM falling DIMM or it may have become unseated or it might not be the correct specs for your machine.

Water in Keyboard -- repair question (time/recovery)

Hi All. I think that I spilled a tiny bit of water on my keyboard earlier, right around my shift key. A few hours later, my shift key was permanately engaged and would not stop. I didn't know what the problem was at the time, so stupidly I tried to mess with it a little and popped it off. I also restarted my computer in hopes that that would help, and it did not.
Now, when I try to reboot, it automatically goes into safe mode because of the shift key. I can't enter my password correctly because it is case sensitive, so I can't even get on to my computer in safe mode.
I realize that I'm likely going to have to have the keyboard repaired. But will my files be able to be recovered? I have some very important ones that were not backed up (stupid, I know ). Also, will they be able to access these files BEFORE sending my computer off for repairs? It's imperative that I have them.
Also, does anyone know about how long it takes to get a keyboard replaced? I have my dissertation due in 2 weeks so I am completely freaking out right now.

It was literally a couple of drops. I thought I contained them before any fell into the keyboard but I can't imagine that this is all coincidence.
I don't know how to remove the battery on my macbook -- I've never done it before.
I'm fine with having to replace the stupid keyboard if need be, I'm just concerned about my files and having access to them, and how long the repair will take.

Cannot find backslash (\) on German keyboard anymore after upgrading to OS 10.6 from OS 10.5

Cannot find backslash (\) on German keyboard anymore after upgrading to OS 10.6 from OS 10.5. It used to be at Alt-ß. Anyone can help please ?

Never mind. Found it in an old post. It is mapped at Shift-Alt-7, really weird.
The post is at:
http://www.innoq.com/blog/st/2003/12/backslash_on_mac_os_x.html

Keyboard issues after upgrading to Leopard

Seems there's been quite a bit of discussion about this topic already but it's been confined to laptops and I haven't seen a solution yet. I'm seeing the same problems on a desktop computer using either a wireless or USB keyboard.
After upgrading to Leopard, my keyboard would occasionally stop responding to keystrokes. I have seen this happen on both an Apple USB keyboard and my Logitech wireless keyboard. With either keyboard, the letter and number keys would stop responding but keys like the CapsLock and Delete keys would still work. I have seen this happen when using Mac Office 2004 (Excel and Word) and Safari. With Excel, when the keyboard stops responding, if I click on a different cell, the keyboard comes back. I did update to 10.5.2 and I do have the latest version of the Logitech software but the problems still persist.
Strangely, I have only seen this happen on my MacPro but NOT my MacBook. There is a difference on how each machine was upgraded to Leopard though. On my MacBook, I did a clean install of Leopard on a new hard drive and then migrated my docs and apps from the old drive. On my Mac Pro, I did an upgrade installation over Tiger. Fortunately, I cloned my hard drive prior to installing Leopard so going back is an option and so is doing a clean install followed by a migration which is what I did on my MacBook.
Is there a fix for the keyboard problems? Am I going to have to downgrade back to Tiger?

Thanks for posting this. I thought I was alone in the universe. I have the problem with my mini, which came with Leopard installed. The USB keyboard will stop working in Word or Entourage ('04) and I have to close and reopen the document to get the keyboard going again. Thankfully, my mouse still works when this happens, so I can use it to close and save.
It seems to sometimes be triggered when I switch between applications, but I haven't been able to replicate it consistently. It is particularly bad when using find in Word. The find window will go dead and I have to close it and reopen it to do another search. (Though interestingly, I don't have to close the Word doc.)
It's irritating.

I have an optical mouse that came with my Mac Pro plugged into the USB port on the keyboard. After a year of working normally, the trackball all of a sudden stopped scrolling down. It scrolls up just fine, but not down. Any thoughts?

I have an optical mouse that came with my Mac Pro, the only thing plugged into the USB port on the keyboard. After a year of working normally, the trackball all of a sudden stopped scrolling down. It scrolls up just fine, but not down. Any thoughts?

Well
I tried all of the suggestions, sort of. I did not have alcohol wipes, but I did take alcohol and pour some ona white paper towel and then rolled the mouse touch ball aroound and that finally cleared up the problem. Just inverting it on paper did not do the reick, it needed some help with the alcohol. Of course the probelm is the debris that gets inside and it really needs to come out.
This is a huge problem for RIM devices users too.

How do i delete everything off my iphone 6 before i send it off to get repaired after water damage and can't use it

how do i delete everything off my iphone 6 before i send it off to get repaired after water damage and can't use it

If it does not respond when plugged to a computer running the latest version of iTunes, then it is indeed dead and no content will be recoverable.

Laggy keyboard even after 2.1 update

Is anyone still experiencing a laggy keyboard even after the 2.1 update? I'm still having problems when texting a typing emails...my keyboard just pauses and then will catch up.

TofuBrown wrote:
Is anyone still experiencing a laggy keyboard even after the 2.1 update? I'm still having problems when texting a typing emails...my keyboard just pauses and then will catch up.
Same as mate. Not as bad but the keyboard can't keep up with me.

Keyboard repair after a spill

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