Keyboard's down arrow is unresponsive

hi everyone,
Just got my MacBook from Amazon a couple days ago. I'm excited to use it, but I was disappointed to find my keyboard's down arrow to be unresponsive. It can sometimes be in the pressed state, but it doesn't register. The key itself feels weaker than the other keys on the keyboard, so it leads me to believe that it's just an isolated problem on that key.
What should I do to get this resolved in the fastest way? I live in NYC and can go to the retail stores here, but I'm just curious if this might be fixable quickly, or is this something they have to ship away or replace. Any guidance/advice on this would be great! Thanks.
MacBook (Black)   Mac OS X (10.4.7)  

While they might be able to fix a single key, more likely they will replace the "top case", which is the entire keyboard-trackpad.
When I had that done at an Apple Store, they ordered the part, called me when it came in, I gave them the machine, and I got it back in one day.

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