Keyboard Short Cuts Don't Work

Hi, since I have had Windows 7 installed, my short cut keys don't work. For example: zoom in and out with ctrl/shift/spacebar, ctrl click an object twice to select the object below it; selecting an image and ctrl/shift dragging the corner doesn't scale the image, crtl / doesn't show or hide document grid, etc.
What can I do.
Barb

Hi,
IT created a new user account, unfortunately, it didn't work.  Before changing to a new user account, the problems seem to be getting worse.  When typing characters, I got all types of short cuts, drop down menus, etc instead of words.  At one point, the arrow keys didn't work to move a object/photo.  I couldn't crop a photo, scrolling my mouse up and down only moved the page side to side. Selection tool didn't work, or selected frame underneath.  Selecting a page from a 4 page document doesn't take me to the page I selected, zooming in and zooming out works opposite each other.
When I was given a new user account, the issues started developing within 15 - 20 minutes.
Confused
Barb

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