Keyboard shortcut for services not working

I'm using a service called Quickfiles (it lets me create a new file in the selected folder without having to open the corresponding app first). The service works great when accessed through the services menu, and I have gone into my keyboard preferences (keyboard shortcuts) and assigned a keyboard shortcut to the service (command-control-N) but nothing happens when I use the shortcut. I have tried making a couple alternative shortcuts for that service but nothing ever happens when I hit the key combo, even though the service always works perfectly when accessed from the services menu. Any ideas?

Yes, testing with a "test" account is always a good idea.
(First look shows that it's related to problems associating Documents with Applications, which this isn't).
I wouldn't be too certain on that stance, Menu items associate with something to do their work!

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