Keyboard Shortcuts aren't working! Premiere CS6

Hi All,
I'm working on Premiere CS6, I'm trying to use the shuttle slow keyboard shortcuts (K-J) and (K-L) but they aren't working. could you please help me!!
I noticed that in the Premiere's keyboard shortcuts directory they say that the shortcuts are (shift+J),(shift+K) I tried them but again it's not working..i need the one i mentioned above because it slows the clip frame by frame(means that if there was a person acting in my video he moves and talks like a robot not as a slow motion) I hope I explained that well.
p.s. I'm using a mac
Thank you.
Sarah

Have they ever worked?  If so, remember that you have to have the Timeline panel or the Program Monitor active in order for those shortcuts to work.
Cheers,
Jeff

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