Keyboard shortcuts not working on new laptop

Hello! I'm having a huge problem and am hoping someone here can help. I've just bought a new laptop (because my old laptop fell apart) and have installed Illustrator on it. For some reason, the keyboard shortcuts aren't working properly. I can't use the spacebar to get to the hand tool, and every time I use a shortcut to get to any other tool, my cursor pauses for a moment before I can move it again. I'm running CS2 (I know, I know; just don't have the money to upgrade) on a Windows 7 system. I specifically sought out a computer with Windows 7, because that's what my old laptop had, and Illustrator ran beautifully on it. If anyone can offer any help, I would greatly appreciate it! This problem is really going to negatively impact my productivity.

People around here cannot know unless theyy use the same machine. I'm sure there's such a tool lingering in your tray area or being launched on system start. It's common practice to make up for the shortage of alternate keys on laptops. Check the task manager or use tools like Sysinternals' Autoruns to find potential candidates... If it has installed some system control panel you might be able to tweak the behavior there, otehrwise I'd simply start by uninstalling it from the Add or Remove Programs panel... you may lose some comfort features, though, like volume regulation via keys and all that....
Mylenium

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Keyboard shortcuts not working on new laptop

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