Keyboard Shortcuts work in Preview, but not in .SWF (Captivate 5)

I'm working on a project where keyboard shortcuts are the *main* way users will advance the screen.  This is because keyboard shortcuts are the main way to
accomplish tasks in the software I am teaching.
Most of my keyboard shortcuts use an invisble clickbox on the screen.  These worked fine when I Previewed the slides.  Great!  I create about 5,000 of them (okay, I created about 30).  I published the project to .SWF.  Uh-oh.  Keyboard shortcuts DO NOT WORK, you hear a Windows beep instead.  Lesson remains stuck with no way to advance.
Here is some info that might help based on what I was able to find in previous questions about shortcuts:
-- It happens in both IE and Firefox
-- No, there are not multiple clickboxes using the same keyboard shortcut on the same slide
Thanks for any help -- I'm up against a deadline and teaching the correct keyboard shortcuts for various actions is absolutely critical to my lesson!

Hi there
Certain keyboard shortcuts are dicey in Captivate when delivering via SWF. This is because the web browser itself presents the SWF. Because of this, the browser has control and intercepts shortcuts designed for its own use.
You may choose to call that "Bad behavior" on the part of the browser, but it's normal behavior if you think about it.
This calls into question why Adobe would offer such shortcuts and allow them to be assigned in the first place if they fail. And the answer to that is to advise that these shortcuts *DO* actually work in EXE output.
As with most things in life you find there will always be trade offs. You gain something in one place only by sacrificing something elsewhere.
You could complain to Adobe about it, but it's darned hard for them to influence browser behavior.
Cheers... Rick
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