Keyboard sound keys not working (F10, F11 & F12)

I just purchased a wired keyboard for my iMac and can't seem to get my volume control keys (F10, F11 and F12) working.  I've unticked the "Use all F1, F2 etc" box within system preferences > keyboard, and still doesn't seem to work.  Previously I was running the wireless bluetooth keyboard and had no issues.  I'm sure it's something quite simple, but any suggestions would make my life much easier..

HI,
Do an Archive and Install.
To reinstall Mac OS X:
Insert the Mac OS X Install Disc and double-click the Install Mac OS X icon.
Follow the onscreen instructions. In the pane where you select the destination disk, select your current Mac OS X disk (in most cases, it will be the only one available).
Click Options. *If you want to save your existing files, users, and network settings, select “Archive and Install,” and then select “Preserve Users and Network Settings.”* If you want to erase everything on your computer and reinstall Mac OS X, select “Erase and Install.” You can’t recover erased data.
Click Continue.
Click Customize to select which parts of Mac OS X you’d like to install, or click Install to perform a basic installation (recommended).
If you purchased a standalone version of Mac OS X, these installation instructions are in a booklet PDF file located on the Mac OS X Install Disc.
If you need to reinstall the version of Mac OS X that was on your computer when you purchased it, or if you need to restore all the software on your computer, including Apple, bundled third-party applications, and printer drivers, review the instructions in the manual that came with your computer.
If you need to reinstall Mac OS X and you’ve been using Time Machine for backup, you can easily restore your applications, files, and user settings from your Time Machine backup file after you’ve reinstalled Mac OS X.
Carolyn

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