Keyboard sticking

I have a Pearl 9100 and my keyboard is typing multiple letters.  it's on the proper setting and i have tried a hard reset. Anyone have any suggestions?

Hello wendyc12, 
Welcome to the forums. 
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Thank you
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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  • PLAYBOoK KEYBOARD FREeZING

    Hi
    In the last roughly 2 weeks my keyboard has had a huge increase in episodes of freezing and sticking. The browser freezes too, but less often.  The sticking is where the keyboard first becomes absurdly slow. Press back space and literally 3 seconds go by then it moves. If you keep pressing it once it moves it sometimes does all the backspaces you pressed or all the letters.  Ratatat-tat like a machine gun or a robot burping. I call that sticking.other times the keyboard or browser just freeze. Other apps work! I can play a game I just can't browse. Sometimes,  and this is very recent, the onscreen off control won't respond. I touched the little battery pic and nothing happened. Freaked me out. That was during a browser freeze.
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    Thanks for any help you can give. 

    I did everything you both recommended and I think my problem(s) is solved!  My PB is not only MUCH faster now, but everything seems to be back to normal.  It hasnt got hung up on anything tonight and I haven't even had to reboot!    I'm thrilled!  Thank you both very much!!!  You're time and knowledge is GREATLY appreciated! 

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