Keyboard,trackpad and media bar inop at different times......

I have a HP Pavilion dv7-1264nr That originally came with Windows Vista basic/home...After a clean installation of WIndows Vista Ultimate, the trackpad (touch mouse) and media control (play, pause, mute, forward/back, stop, volume slider) and wireless on off, and "quickplay" touch buttons are inop...They aren't actual "buttons", they're touch buttons, similar to the trackpad. The keyboard is intermittantly inop, although a USB keyboard and mouse work perfectly, and the trackpad (mousing surface) and buttons are alos inop.
Before I get a lot of messages asking to check the connection ribbon, the NUMLOCK light is illuminated, the trackpad on/off indicator lights (and changes color from "white" to amber) and the media bar, near the display illuminates, and just recently, I got the wireless to connect, and the LED changes from blue to amber, and turns off the wireless network card.
Is there a "package" of drivers for the entire "system" that Microsoft doesn't have, and can't search for on-line, that I can download from HP? I assume HP has a driver for the entire "control panel" that Microsoft may view as separate pieces....
I've also noticed that the webcam in the top of the display is not recognized....Possibly another part of the "package" driver I'm lacking?

Has anyone find a fix for this? I've been using my Dragon Dictate headset on my MacBook Pro for about a year, and then today, when I plugged it in, I got this:
4/16/14 10:01:04.000 AM kernel[0]: USBF:    47.766    The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0x4000000)
4/16/14 10:01:07.000 AM kernel[0]: USBF:    50.269    AppleUSBHubPort::FatalError - Port 1 of Hub at 0x4000000 reported error 0xe00002c7 while doing clearing port power feature
4/16/14 10:01:07.000 AM kernel[0]: USBF:    50.269    The IOUSBFamily was not able to enumerate a device.
Here is what I have tried so far:
Reset the PRAM
Reset SMC
Verify disk (there were no problems)
Repair permissions
Boot with an external USB hard drive (which works fine on the "problem" computer) that contained an old SuperDuper clone of my hard drive from several months ago. I received the same "The IOUSBFamily was not able to enumerate a device" error when I plug in the headset.
Tried to headset on another computer, and it worked fine.
Plug in an external USB keyboard into the problem computer, and it works fine.
All of this would lead me to conclude that it is a hardware problem. But it seems that if it were a hardware problem, the external USB keyboard and external USB hard drive would not work (which they do). If the problem were with the headset, it wouldn't work on another computer, but it does. So I'm wondering if it's some sort of firmware issue…??????? URG!!!!!!

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Bluetooth keyboard K810 and mouse T630 at the same time, repeating keys and mouse starts to stutter

I use a Lenovo Thinkpad Tablet 2, Windows 8.1(core edition), x86 (32bit).
If I pair a Bluetooth keyboard K810 and mouse T630 at the same time, with Wifi On, the keyboard starts repeating the keys and the mouse starts to stutter. Especially if WiFi is under load (when downloading something).
This doesn’t happens if I pair only the keyboard, or if I pair mouse and keyboard with Wifi OFF.
If I pair a Bluetooth keyboard and use a USB mouse with Wifi ON, everything works fine.
If I pair a Bluetooth mouse and use a USB keyboard with Wifi ON, everything works fine.
I think it is an issue with two Bluetooth devices paired at the same time with Wifi ON.
So here is a summary:
BT mouse and BT keyboard / Wifi ON ----> repeating chars and the mouse starts to stutter (bug)
BT mouse and BT keyboard / Wifi OFF ----> works fine
Only BT keyboard / Wifi ON ----> works fine
Only BT mouse / Wifi ON ----> works fine
USB mouse and BT keyboard / Wifi ON ----> works fine
USB keyboard and BT mouse / Wifi ON ----> works fine
Where is the problem? Is there any solution?
Solved!
Go to Solution.

I have solved the problem. In the Wlan-Drives-Settings there is the "Bluetooth Collaboration" option. I put the value to "Disable" and now works everything like charm.
Best regards, jC
Broadcom manual:
Bluetooth Collaboration
Bluetooth Collaboration enables general purpose input/output transmit suppression protocol between the IEEE 802.11 media access control (MAC) and an external Bluetooth chip to minimize transmit interference. Bluetooth Collaboration is enabled by default.

Unresponsive keyboard/trackpad and intermittent Bluetooth on MacBook...possible internal USB problem?

I have a mid-2010 polycarbonate/white MacBook (model A1342) running OS X 10.6.8. My machine has been having issues with the internal Bluetooth and keyboard/trackpad randomly ceasing to function.
Bluetooth issue
As of recently (the past month or two), the Bluetooth adapter will completely disappear and eventually reappear on a random basis. It won't appear at all in System Profiler, and the BT menu says "not available". Also, I have had a few kernel panics recently, all of which were apparently thrown by a Bluetooth process/daemon/driver (unfortunately I forgot which one, and also lost the logs from the panics.)
My system has a Broadcom Bluetooth chip that's part of the AirPort card, but is basically just an internal USB device. The adapter has some sort of integrated USB hub ("BRCM2070 Hub"), which the "Bluetooth Module" device itself is connected to.
Nonetheless, this seems to be some sort of problem on the USB bus. Whenever there is a failure, I will almost always see output in Console showing USB errors (ie errors about "enumerating a USB device", "clearing port power", "setting port power", "getting port status", etc). It will either be on any of the ports of the hub at 0x6600000 (the "BRCM2070 Hub" that "Bluetooth Module" is connected to), or port 6 of the hub at 0x6000000 (BRCM2070's port on the internal bus, which the keyboard/trackpad is also connected to on port 3).
I can post more/longer ones, but here's a somewhat short example of the error messages I might receive:
11/18/12 3:18:36 PM kernel USBF: 7351.492 [0xcf9b300] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 6 of Hub at 0x6000000)
11/18/12 3:18:38 PM kernel USBF: 7353.987 AppleUSBHubPort[0xcf9b300]::FatalError - Port 6 of Hub at 0x6000000 reported error 0xe00002c7 while doing clearing port power feature
11/18/12 3:18:38 PM kernel USBF: 7353.987 [0xcf9b300] The IOUSBFamily was not able to enumerate a device.
11/18/12 3:20:20 PM blued[448] Apple Bluetooth daemon started
11/18/12 3:20:20 PM kernel USBF: 7456.186 [0x11fb1300] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 2 of Hub at 0x6600000)
11/18/12 3:20:20 PM kernel USBF: 7456.188 [0x11fb1300] The IOUSBFamily was not able to enumerate a device.
Keyboard/trackpad issue
There's also an issue where the internal keyboard/trackpad will randomly cease functioning (until I restart), often a couple of times a day as of recently. I've had this issue on rare occasion for a while now, but it's gotten more frequent. And more recently, the caps lock light on the keyboard occasionally turns itself on when I'm away.
Both the internal keyboard/trackpad as well as the Bluetooth "hub"/device are connected to the same USB bus/hub. When the keyboard/trackpad die, I've noticed that there will be very similar messages in Console to those above and usually a Bluetooth failure at the same time. (In some cases, it seems to notice that the keyboard/trackpad isn't responding, then attempts to reset/reinitialize it...ie log below.) What could the root cause be...could it be the USB "root" hub/bus causing one or both of these to fail, or possibly a problematic device causing the other to lose connection? I haven't had issues with USB devices on other buses failing, though (ie no problems with external devices.)
Maybe more out of curiosity than anything else, but I've been poking around for info on what might be going on with the USB (aside from the 0x66 hub repeatedly dropping/reconnecting and etc), but can't find much. There seems to be no documentation about the error codes (ie 0xe00002c7) that the hardware/OS are relaying. I even poked through the source for some of the relevant kexts and some reading on OS X driver/kernel programming too...might as well learn more about the inner workings of OS X
Here's an example of some of the messages that I get about the Keyboard/Trackpad:
11/21/12 2:57:22 AM kernel USBF: 1439.228 IOUSBHIDDriver(AppleUSBMultitouchDriver)[0xd1ff000]: Detected an kIONotResponding error but still connected. Resetting port
11/21/12 2:57:22 AM kernel USBF: 1439.234 AppleUSBHubPort[0xd040600]::Resetting device Apple Internal Keyboard / Trackpad: port 3 of Hub at 0x6000000
11/21/12 2:57:22 AM kernel USBF: 1439.319 [0x14452600] USB HID Interface #0 of device CompositeDevice @ 5 (0x6610000)
11/21/12 2:57:22 AM kernel AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
11/21/12 2:57:23 AM blued[248] Apple Bluetooth daemon started
11/21/12 2:57:23 AM kernel AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
Attempted fixes
Unfortunately, my Macbook isn't under warranty so I'm mostly on my own. First I zapped PRAM, reset SMC, ensured OS updates are installed (still on 10.6.8), and threw out a few drivers/software that were possible troublemakers. Next, I tried running another OS/install to rule out software issues. Accordingly, I found that the BT adapter sometimes disappears on Windows 7 as well (just did a clean install). And finally, I bought a new AirPort/BT card and installed it the other day. That seemed better at first, but I still have the problem of intermittent Bluetooth and keyboard/trackpad.
Problems/solutions?
What might the issue be, or is there anything that may be worth trying? As I mentioned, I've reset PRAM and SMC, made sure it's not an OS/driver issue (it happens on Win7 too), and replaced the Airport card. The machine does have aftermarket RAM (from OWC, ~2 years old) and SSD (Crucial M4, installed September)...but it seems unlikely that either of these would cause the problem. There haven't been any accidents that would have caused physical or (to my knowledge) electrical damage to it.
I also searched for any occurrences of similar problems, but could not find any that were applicable to the Macbook revision in question. There was a similar keyboard/trackpad issue on older Macbook Pros that was caused by stress on a ribbon cable...but that seems unlikely given the concurrent issues with Bluetooth as well as the different design.
The only thing I can think of next is to possibly replace the cable connecting the Airport card to the logic board, and possibly look at replacing the keyboard/trackpad (topcase). Anyway, I'm worried that it might be a hardware issue with the internal USB controller/hub, which would probably mean that it's unfixable unless I replace the logic board.
Any advice as to which of these might be a potential solution or cause of the problem? Or might I just as well sell it off in its current condition and replace it?
Thanks all!

Has anyone find a fix for this? I've been using my Dragon Dictate headset on my MacBook Pro for about a year, and then today, when I plugged it in, I got this:
4/16/14 10:01:04.000 AM kernel[0]: USBF:    47.766    The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0x4000000)
4/16/14 10:01:07.000 AM kernel[0]: USBF:    50.269    AppleUSBHubPort::FatalError - Port 1 of Hub at 0x4000000 reported error 0xe00002c7 while doing clearing port power feature
4/16/14 10:01:07.000 AM kernel[0]: USBF:    50.269    The IOUSBFamily was not able to enumerate a device.
Here is what I have tried so far:
Reset the PRAM
Reset SMC
Verify disk (there were no problems)
Repair permissions
Boot with an external USB hard drive (which works fine on the "problem" computer) that contained an old SuperDuper clone of my hard drive from several months ago. I received the same "The IOUSBFamily was not able to enumerate a device" error when I plug in the headset.
Tried to headset on another computer, and it worked fine.
Plug in an external USB keyboard into the problem computer, and it works fine.
All of this would lead me to conclude that it is a hardware problem. But it seems that if it were a hardware problem, the external USB keyboard and external USB hard drive would not work (which they do). If the problem were with the headset, it wouldn't work on another computer, but it does. So I'm wondering if it's some sort of firmware issue…??????? URG!!!!!!

Maxbook air keyboard, trackpad and usb stop working

Hi everyone! i have a macbook air (early 2008) and it stop working the keyboard, the trackpad, and the usb port i think the bluetooth too becouse when i checked the hardware it doesn't appear i think is something wrong with the software becouse the ilumination of the keyboard still works but i can't use the restore disks becouse i don't have keyboard so i can't choose the start disk, any ideas what can it be? someone experience the same problem? Thanks

It's a common problem. I'm not aware of a fix yet.

Trackpad and Trackpoint stop working all the time

Hi Lenovo!
I'm loving my thinkpad tablet! Only issue I have really had so far is that the trackpad and trackpoint stop working every once in a while... (as in once a month they will suddenly stop working). Then I install a driver, they start working again, only for the same problem to turn up after some more time has gone by. Last time this happened, installing the driver didn't help, nor did doing windows restore, which was very worrisome...
I've had this laptop for less than a year so it is still under warranty, but I was wondering if there is a quick fix?
Much appreciated!
Ilana

If two different ATVs are having the same problem on the same TV, the problem could be the HDMI cable or the HDMI port on the TV.

Can the central system and the sender system at different time zone?

We have a control(i.e. central) system which is 6 hours ahead of the sender system.
When processing step "analyse tables in sender system", we get short dumps immediately at control , sender and receiver.
On the sender, the short dump reads:
Runtime Errors         CALL_FUNCTION_SEND_ERROR
Date and Time          01/15/2011 16:09:05
Short text
     " " (I/Oerror)
What happened?
     "CPIC-CALL: 'ThCMSEND' : cmRc=18 thRc=0#Statistics not active "
An error occurred when executing a Remote Function Call.
On the central system the short dump reads:
Runtime Errors         CALL_FUNCTION_REMOTE_ERROR
Date and Time          15.01.2011 22:09:00
Short text
     "Field symbol has not yet been assigned."
On the receiver the short dump reads:
Runtime Errors         GETWA_NOT_ASSIGNED
Date and Time          01/15/2011 22:09:00
Short text
     Field symbol has not yet been assigned.
What happened?
     Error in the ABAP Application Program
The current ABAP program "SAPLCNVTDMS_BW_FUNCTIONS_REM" had to be terminated .
We never get this error before on this step. The only thing I can think of is that the sender and the central system
are at different time zone.
Please share your experience.
Thanks!

Hi,
By looking at the runtime error , the reason of the dump should not be the timestamp diff .
You can create an OSS ticket with SAP for further analysis.
Also, there can be data consistency issues due to time diff .
Cheers
Sandeep

★URGENT★ BLACKBERRY TORCH KEYBOARD TRACKPAD AND ALL OTHER BUTTONS NOT WORKING 9810

MY BLACKBERRY TORCH 9810 KEYBOARD AND CALL,ETC BUTTONS STOPPED WORKING.
My blackberry got ink at the top of the phone so I got a lightly wet tissue and cleaned the top part of the phone after I finished cleaning it, I recognised the keyboard stopped working. The touch screen still works but the physical keyboard and all other buttons have stopped working. Please help me, I really ened that phone for emergency uses, etc. I do not want to restore my phone so do not suggest that solution.
UPDATE: Right now I have my phone inside a bowl of uncooked rice.
UPDATE 2: 30 minutes later, I took the phone and rebooted it the keyboard still does NOT work but the trackpad can move up and down but when pressing it does nothing.
PLEASE HELP NEED URGENT HELP.

Hi and Welcome to the Community!
30 minutes is not enough...follow EXACTLY the instructions in this FAQ:
http://www.blackberryfaq.com/index.php/Got_Your_BlackBerry_Wet%3F
Also, prepare yourself for the worst...the only thing that is predictable about moisture intrusion into a BB is that the results will be unpredictable. Since you have already re-applied power to the BB too soon, it is much more likely that you have totally fried something inside.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Keyboard, Trackpad, and Bluetooth mouse stop working

My powerbook G4 1.67 keyboard and trackpad stop working after a few minutes of use. Useing an extermal keyboard or mouse does not help. the caps lock light does not come on either. I force quit by holding the power button down. Fails each time

Please use Apple Troubleshooting wireless mouse and keyboard issues located at http://support.apple.com/kb/ts3048

Keyboard, Trackpad and USB on Mac Air not working with latest OS update

My 2009 Mac Air after the last OS update, the only thing that seems to work now is the power button. The USB port, Keyboard and trackpad all dead. Help!

Reset PRAM. http://support.apple.com/kb/PH18761
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best.

This is my first post. I would like to thank you all for all of the information you have posted on this forum. It has been most helpful to a Newbee. I have a MBP17 w/trackpad and click bar from '08. I need a bigger HD, how big can I go? THX

This is my first post, but I have been following this forum for a while and you have all been very helpful in my MacEducation. I have a MBP17 10.6.8 w/6GB ram from '08. I need to upgrade my HD from 200GB. I would like to go as big as I can and would appreciate any experiance you've had. Could I go 750GB or 500 GB @ 7200 rpm. Should I upgrade to Lion before I swap the drive out? Thanks, Johnny

Hi Johnny,
Yes you can do the 750 or 500, 5400 or 7200. Just make sure it is 2.5" SATA and 12.5mm high or less (there is at least one HD out there that is 15mm high and will not work).
Lion: I don't know that it matters much either way, just don't do them at the same time. That way, if there are issues, you have a much better chance of troubleshooting one major change instead of two.

Tripod shots and making multiple motions from different times happen simultaneously?

Working with Premiere Pro CS4.
Sorry if I framed the question poorly in the title, but I don't know how to really make this description any more concise.
What I have:
Multiple shots of me riding my bike that I filmed by myself using a tripod. I am repeatedly trying certain tricks within each shot between when I press record and when I press stop. During these tricks I move in all sorts of directions while the environment stays the same.
What I would like to do with this:
I am hoping to learn what effect or method to use to make it so I can have a single short shot that has me in different areas of the frame at the same exact time. Sort of like having multiple clones of me not landing the trick instead of just creating subclips that play consecutively. Does this make sense? Sort of like animating a cartoon where you have a backdrop and can make multiple characters moving around or just one. I want to have a multiplicity effect.
Has anybody here done this before? Do I need to do it in After Effects perhaps? I am not adept with that program yet so hopefully I can accomplish it with Premiere. Knowing how to do this definitely seems useful for future applications as well as I think it would look pretty interesting in other contexts as well.
Thanks everybody!

If you want all of the images of you to appear in the exact same Frame, then Keying is the way. Since it sounds like you did not shoot against a green cyc, Rotoscoping will probably be needed. AE CS5 has a new Tool, the RotoBrush, that would be very useful.
Now, if what you want is a Frame, where you appear in different areas of that Frame, but with the original background, you are looking at PiP (Picture in Picture), and you can create a matrix of all sorts of configurations, like 2 x 2 with 4 separate Clips appearing in the same Frame. This example shows a single PiP:
This is easily done. I also show an orange "alignment grid," to help me Position, and Scale my additional Video Clip(s). At Export, that alignment grid would be turned off, or Deleted, so would not show in the output file. For PiP, you would place, say four Video Clips above each other, say Video Track 1 through Video Track 4. You would then use the fixed Effects>Motion>Position and Motion<Scale to get your four PiP's to show.
Good luck, and let us know exactly what you want,
Hunt
PS - Note: RotoBrush is in no way related to RoboDog...

My 2008 imac takes 10 minutes to boot up as far as Blurtooth Setup Assistant it then tries to find my Bluetooth keyboard, mouse and trackpad - and fails! How can I get over this problem?

My 2008 iMac takes 10 minutes to boot up as far as Bluetooth setup assistant. It then tries to find my Bluetooth keyboard, trackpad and mouse. (they are all fully charged. it continues to try to find these items. what do I do next?
from Brian Dowling.

Post an EtreCheck report of your computer and we can look for obvious issues.

NOT disabling keyboard/trackpad on tablet fold...

This is probably the opposite of user problems regarding the keyboard/trackpad and turning the Yoga Pro 2 in tablet mode... Here's the situation:
I'm a Java programmer and I'm sharing my files with my home PC, so I can work from my laptop or desktop easily without transferring files back and forth.
It's no fun adjusting my typing to multiple different keyboards for different PCs, and overall I tend to prefer a trackpad over a mouse for what I do which makes using my lenovo yoga keyboard ideal for everything (majority of wireless keyboards also aren't backlit).
I'm using the program Mouse without Borders (from the Microsoft website) so that I can use my lenovo yoga keyboard/trackpad on my desktop.
What I want to do: keep my keyboard and trackpad enabled when putting the yoga into tablet mode. I've already figured out how to disable the touchscreen for such uses, but the only way I know to keep the keyboard and trackpad active is to uninstall the synaptics driver/software. Obviously that isn't an ideal solution to have to install and uninstall it every time I switch between PCs.
Is there any way to stop synaptics from disabling the keyboard and trackpad when in tablet mode? Preferrably something such as disabling something in device manager, not uninstalling and reinstalling software depending my use for the moment.

Please provide more information.
First, I have no idea what "Jimi to Jimi" means. This is probably just something you need to explain to me; a Google search didn't turn up anything useful.
You said that the keyboard and trackpad aren't working right. What does this mean, exactly? Regardless, the monitor you use should have no effect on the function of your other peripherals.

Keyboard/trackpad marks on screen

Hello !
I'm still fiddling with my relatiely new MBA (2012 model). I have been experimenting with keyboard covers and just recently decided to forgo them since they influence the typing experience. I decided I will just live with the shininess on my keyboard keys that may eventually occur
I did some research and I'm wondering what folks think about screen protectors. It seems that the MBAs have some troubles in terms of the keyboard & the alumninum between the trackpad and space bar causing scratches on the screen. I understand that it doens't usually happen but can occur if you pack your MBA in a full backpack, which is unforutnately what I do as a student. Is this an issue that has been solved in the 2012 model? If not, do screen protectors help with this or will the screen still scratch?
Any help would be appreciated
Much thanks!

The link you posted to is about "AIRFLOW and heat" ... I refer to heat conduction and radiation from the heat sync and otherwise vertically thru the unit as heat rises. Same heat conduction as thru the alloy case.
You cant argue wrapping the entire base of the air in a silicone seal wont impede/ prevent heat conduction, ....the same applies for the top of the keyboard.
Thats like saying "my dog vents heat thru panting (fan) and sweating (alloy case conduction), therefore putting a hat on his head wont affect anything". As said before, it isnt much, and on the new cool Air, its really a non-issue now.
Keyboard protectors in general arent dangerous no, of course not.
Are some of them bad on an Air? Yes indeed they absolutely are.
Some of the cheap and THICKER than normal ones (and that is a lot of them)
Heat isnt the real concern here, ....the fact that nearly ALL of them transfer skin oils to the screen leaving nasty marks is very annoying. (As the poster and many others have noted)
The fact that the cheap ones (and I assure you people BUY the cheap ones in mass) press against the screen
Ive seen the cheap thick ones like these people buy (because theyre pretty)...they will press on the screen, ....and in a tight backpack, its cruising for trouble.

Keyboard & Trackpad not working but USB are...

Hi - 2007 white Macbook, 10.6.8...
Today the machine appeared to keep freezing completely... after numerous checks (including booting in 10.5), it transpired it was the keyboard and trackpad that weren't responding, not the OS. I know this because I plugged in a USB keyboard/mouse to check and they work fine.
That said, the onboard keyboard & trackpad do work upon boot up for anything from 1 to 10 minutes. Then they just stop responding and I have to resort back to USB again. I can see others who've had similar problems but I can't find a solution.
It doesn't appear to be a fatel hardware error because they will always work on boot up for a limited time. All updates are applied and disc permissions repaired.
Anyone know how to solve this? Appreciate the help - stars all round, thanks.

It doesn't sound like a fatal hardware issue but I think your Top Case Assembly or the connection cable are going bad. The top case is basically the plate containing your keyboard, trackpad, and power button.
The fact that it works via USB basically confirms that, but there is the outside shot that the connector on the Logic Board could be the problem....
Before you take it to an Apple Store, try to boot it up from your software discs that came with your Mac (disc #1, you can do this by restarting your Mac with the disc in and holding down the C key after the startup chime) and see if the problem occurs. If it does, I would have an Apple Service Provider or an Apple Store replace your Top Case for you.If it's okay on the discs, run your Disk Utility on the software disc and reinstall the OS.
I hope this helps!

Keyboard,trackpad and media bar inop at different times......

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