Keyboard & trackpad not recognized after sleep

I have a brand new 2012 iMac with a frustrating problem, neither the keyboard or the trackpad is recognized after the machine has gone to sleep.
Once I unplug the keyboard and replug it in, it is fine.
Once I turn the trackpad on and off it is fine.
I can wake up the computer using the power button on the computer (but I still have to 'reconnect' the keyboard and mouse).
I've tried other keyboards. I've reset the SMC controller. I've reset PRAM.
Ideas.
Brand new system too...  nothing funky installed.

Thanks for the note. I neglected to mention that I had already tried that download. I received the "This update is not intended for this computer and will not be installed" message. Didn't see where I could do anything with it further.
I also had the issue of my wireless/bluetooth trackpad not being recognized by the mac side when I re-booted. I've re-installed it but obviously don't want to deal with that every time I re-boot.

Similar Messages

  • Touchsmart 520-1047c Mouse and Keyboard will not work after sleep mode

    I have an issue which I need some help with. When my computer goes to sleep the wireless mouse and keyboard will not work unless I restart, however each one will wake the system up but will not operate after that. I have tried just making the display go to sleep, both go to sleep but that makes no difference same issue occurs. The only work around I have found is going into the power settings and turning the sleep mode off for booth the computer and display. This does not solve the problem it just masks it. New batteries, unplugged and replugged the dongle, updated the bios and all drivers. Don't know what else to try. Anybody know how to fix this? Thank you in advance for your help.

    Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that the mouse and keyboard on your desktop computer does not work if your computer enters sleep mode, and I would be happy to assist you in this matter! To correct this issue, I recommend following the steps in this document on Troubleshooting sleep and hibernate issues (Windows 7). This should help enable your system to wake from sleep mode using your wireless keyboard and mouse. I also recommend connecting wired peripherals to diagnose the functionality of your keyboard and mouse. If your system is still not able to wake from sleep mode, please follow the steps below to restore the default power schemes on your computer: Step 1. Click the Start button
    Step 2. In the search box, type "Command Prompt"
    Step 3. Right-click Command PromptStep 4. Click Run as administrator
    Step 5. At the command prompt, type powercfg /restoredefaultschemes and press Enter  reference: http://superuser.com/questions/669571/windows-8-1-64-bit-power-schemes-gone Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
    Regards  

  • My keyboard does not work after cleaning :-(

    Hello, I have a MacBook Pro (bought in december 2009) an now the keyboard does not work after I cleaned it. This was on thursday and today it still does not work. Any ideas?

    Chances are that you've shorted the terminals on the keyboard, and will need to be replaced… When the keyboard on unibody MacBook Pro's is replaced the whole 'top case' will be done, trackpad etc… Now generally it is highly unlikely that the Liquid submersion indicators will have been activated unless the cloth was saturated with water. Also unless you purchased the AppleCare protection plan your MacBook will be out of warranty and will require an out of warranty repair.
    From knowledge out of warranty repair for a top case assembly it's £163 and a level 2 hardware repair is £28

  • HT202274 Password change old password not recognized after 10.9.5 upgrade

    God bless you, peace.
    macbook pro 2012 user password not recognized after 10.9.4 too 10.9.5 upgrade plus tech work at apple.
    I want to change user password, it is allowing me to get into user account and admin account on computer but I recently changed it for the tech work to be done. I would like to put the password back now to old password or a new one but... The few days old new password pre update and pre tech work is not being accepted to allow me to change to another password.
    recent update, after 10.9.4 to 10.9.5 update and apple tech work done.
    1. Tech work replaced optical drive,
    2. 10.9.4 to 10.9.5 upgrade left computer endlessly booting up, then got into finder window tried to read backup drive and screen went to black curser and could not backup information as techs decided may need to be done before I left it with them.
    3. Also track pad was not (is not again) selecting text to drag unless real hard press and then only intermittently would select text or just drop the selection (not hold the selected text after a long scroll select, did work at first after tech work but back to not working). It is still not responding easily when pressed, but it is much better, as they did something with software they said. Today While typing this I am trying to select words misspelled and it does not select them unless I press not as hard it is becoming the same as before I see now, sometimes less pressure is needed but more than should be used.
    I noticed today after tech work The Spell check is not responding with a two finger tap on the red underlined misspelled words without multiple try's with two finger tap. The curser moves around after selecting words also, or when selecting words so hard the curser moves to another place not on the desired words or check box. The curser arrow tip should select the word but it does not recognize unless I put the tail of the arrow onto the word then it recognizes the misspelled word for spell check on two finger gesture.
    It looks like I need to take it back, I tried to call and check to confirm if the track pad intermittently and curser adjustment was serviced. In order to verify I had called three times to get that information to no avail. endless looped in the phone que, one would answer take info and then forward me to a endless loop dial ing phone that never was picked up, supposedly at the Bay street store tech section. Phone voice mail from apple support status on the repair, ...Juliano from Bay Street Apple repair store Emeryville, ca left a voice message... just generically said optical drive replacement is successfulI, I noticed right away three items were to be addressed but only the optical drive was mentioned, so I called three times to try and verify the other problems. One whole minute just to select this text and copy it to notes for a backup. It would not select at first, then after selected it would not copy it, then it would not paste to notes, it paste the last cut and paste I did 10 minutes ago.
    I do not have a easy excellent wifi connection for my wifi only phone and would prefer email or chat for repair help. apple Repair No: R142180337

    Try running the combo update. It fixes more files/data than the App Store upgrade.
    10.9.2

  • Hp Mini 110 1013tu Keyboard is Not working after upgrade to win 7

    Hello need help on weird happenings to my keyboard..
    Before i upgrade the Operating System From Windows XP to Windows 7 the Hp Mini 110 is working fine..
    All keys on keyboard is working and touchpad is also working.
    But after upgrading to windows 7 some keys on keyboard are not working like z,x,c,v, left ctrl and other more keys..
    what do you think is the problem??
    Hardware Issue? or Driver Issue?
    please help thank you..

    Hello @MysticDragon ,
    Welcome to the HP Forums!
    I understand some of the keys on your keyboard are not working after installing Windows 7.
    I do not see any drivers available for your notebook for Windows 7 on the HP website, so their might be some compatibility issues as it's going to rely on Windows update to find current drivers. This doesn't mean it will not work, but I cannot say for sure that it will.
    Try this:
    1. Click Start.
    2. Click Control Panel.
    3. Click Clock, Language, and Region.
    4. Click Region and Language.
    5. Click the Keyboards and Languages tab.
    6. Click Change keyboards...
    7. On the General tab, make sure English (United States) - US is selected in the Default input language field.
    8. Click on any other keyboards in the Installed services list.
    9. Click Remove.
    10. Repeat for all other non-English (United States) keyboards.
    You may also want to try rolling back to Windows XP and see if the issue persists. It is possible the issue is coincidental and not the direct result of the update to Windows 7.
    Let me know if this works!
    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

  • HT3917 My apple wireless keyboard is not working after new batteries installed

    My apple wireless keyboard is not working after new batteries installed.

    Do you get a steady green light to say there is a connection.    If not, are the batteries the right way round.   Do you have a monitor to tell the batteries strength. Is there a reading.   Are the batteries good quality ones, Duracell, Energiser or Apple rechargeables.

  • Logitech trackball not recognized after 10.5.8 update- LCC 3.1 needed

    Logitech Trackman wireless trackball was not recognized after 10.5.8 upgrade. At re-boot, the "searching for bluetooth mouse" screen appeared, pushing the re-set button on the wireless base and trackball did not solve the problem.
    Had to plug in my Apple mouse (worked immediately), go to the Logitech website and download the latest Logitech Control Center software for Snow Leopard, dated 9/22/09 (version 3.1)
    After install and re-start, Logitech hardware worked perfectly, as before.
    Not sure if it would avoid this issue, but I recommend installing LCC 3.1 before you install the 10.5.8 update. That or be sure you have an Apple mouse on hand.

    aaron08544 wrote:
    Turns out the 10.5.8 update is missing a very important file which is
    /usr/X11/lib/X11/fonts/misc/fonts.alias
    After I copied one from my Centos 5.2 box, things are finally back to normal.
    -Aaron
    I have that file on my system and x11 was updated using 10.5.8 combo update. it works just fine.

  • Camera RAW, file not recognized after import and migration, Aperture 2.1

    Hi,
    I have recently purchased a 1DMKIII and am constantly getting "file not recognized" after I import and even after migrating RAW files. My 1DS MK1 RAW files have no issues. The RAW files render just fine using CS4 bridge. Any ideas here on a fix? Other than ditching Aperture (not desireable)
    Thanks,
    Greg

    Hummmm..I have just 'manned-up' from a 2gb macbook running tiger+CS4 to a iMac 24" 8gb running leopard BUT!
    I shoot RAW and the iMac will not recognize the NEF RAW files! this is soo frustrating - tried to update Camera Raw but to no avail.
    please help! I've got 987 raw wedding photos to process!!
    I dont know what to do!

  • HT5633 my german keyboard is not recognized as german-layout

    my german keyboard is not recognized as german-layout

    I have the same issue but with French keyboard??? Apple TV see it as UK keyboard.
    Apple did reply to how it can be set. Any tips will be welcomed
    Thanks

  • My mac book pro is not booting after sleep

    My mac book pro is not booting after sleep...Pls anyone help me!!!

    Hello adibah2731,
    We've an article that proivdes a host of useful tips that can get your Mac booting up again.
    Troubleshooting: My computer won't turn on
    http://support.apple.com/kb/TS1367
    Cheers,
    Allen

  • Why is airplay not selectable after sleep?

    Why is airplay not selectable after sleep?
    Even if I was using airplay prior to sleep, on wake up my MBP defaults to internal speakers and airplay is not selectable from the drop down menu. I have to reboot, which works but is tedious. Macbook Pro Retina, 3Ghz i7, OS10.9.5

    Why is airplay not selectable after sleep?
    Even if I was using airplay prior to sleep, on wake up my MBP defaults to internal speakers and airplay is not selectable from the drop down menu. I have to reboot, which works but is tedious. Macbook Pro Retina, 3Ghz i7, OS10.9.5

  • External keyboard and mouse not recognized after waking from sleep

    This started happening all of a sudden. It was working fine before that. When I disconnect the power cable, keyboard, and then connect them back, its not recognized. To make it recognize the keyboard and mouse, I have to logout and login or restart the laptop. I looked at this related post, but the PRAM reset fix did not work for me : http://forums.macrumors.com/showthread.php?t=870482
    Any idea how to fix it?
    OS version: 10.9.2
    MacBook Pro 13-inch Mid 2012
    Processor 2.9 GHz Intrel Core i7
    Memory 16GB 1600 MHz DDR3

    I have a similar problem on our G3 iBook with Panther. Most of the keys don't work, and of the four or five that do, they print only gibberish.
    For a while I had control of the "C" key, and I was able to start from the Installation CD-ROM. I ran Disk Utility. It found and repaired a whole bunch of permissions and reported no problem with the hard disk. But I still cannot use the keys, and since then I've lost the use of the "C" also.
    Because I cannot use the keyboard, I cannot type in my administrator's password, and for that reason I cannot use System Preferences to start from the Installation CD-ROM. I did not see the Hardware Test on the CD-ROM, but it sounds interesting.
    Any ideas on how to get back to the CD-ROM when my keyboard doesn't work?

  • Alum BT keyboard does not work after wake up - but BT trackpad does!

    Here is my set up:
    MBAir 2011 model (13", i7 4GB, Lion.. all up to date)
    Desktop set up (same at work and home)
    - Thunderbolt display
    - Aluminum Bluetooth Keyboard
    - Aluminum Bluetooth Trackpad
    What I do:
    - Plug in the sleeping mbair into my display via thunderbolt and power cable
    - Wake up using external bluetooth trackpad
    - computer wakes up and external trackpad is functional (it always works)
    - 7/10 times the external keyboard will not connect to enter password to get into system
         - I have tried power button banging on it for a long time and does not work
         - open mbair and type password in and remove keyboard and repair and after several tried it will work
         - then I can close mbair and use external keyboard
         - painful to do this most days at home and work
    What have I tried
    - PRAM, SMC reset
    - remove all BT entries - trash blutooth properties files and freshly add them back
    - I have tried waking using keyboard as well and it does not work
    Only think I have wanted to try and have not found out is, if keyboard can reset to factory.
    Yes I also have the occasionaly wifi not connecting from sleep issue

    Hello
    Have you noticed this problem on factory settings or only on your Windows 7 installation? Maybe its just a driver or software issue
    Make also sure that latest BIOS version is installed. Look on the Toshiba website for an update:
    http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers
    Before you start the update, make sure that all programs are closed and you are logged in as Administrator.

  • Bluetooth keyboard not working after sleep *windows8* FIX

    Its pretty simple actually.  It might not work for you, but let me know if it does.  Untill bootcamp drivers are updated, I found that disabling the Bluetooth Network adater under Networking And Sharing in the control panel will allow my Keyboard to function again after waking up.  If you find that your keyboard is still paired, but not responding when your Windows 8 install wakes up after sleep, this might fix the problem for now. 
    If you have a notebook, I read on another forum that if you enable Bluetooth Collaboration under the device settings in Device Manager, you can fix this issue also.  Google for it if your interested. 

    I've noticed on mine that if it is coming out of Ssafe Sleep (you can see the progress bar at the bottom of the screen if it is) then the keyboard does take a bit to active.
    This may not be your problem however just be sure you've been patient enough after waking.

  • MacBook Pro Retina Keyboard not responding after Sleep

    Hi,
    I am having an issue that I have noticed in Mountain Lion. When I put my MBPr to sleep, either via Apple->Sleep or by Closing the lid (maybe sleep for 5-10 min or more); the Keyboard will not respond at all and cannot enter the Password to get back in.
    I have tried to remove the lock screen in order to avoid that but the same things happens for any App that I try to use and requires keyboard. The Apple Magic Mouse works fine, and I have no external keyboard connected.
    I have taken it to the Store and the ML was re-installed...still same issue
    Anyone had this happen and able to determine the cause?

    Just some more info regarding this:
    Pressing a key on the usb key board will bring up the log in screen and the mouse works (plugged into the keyboard) but text input from the keyboard doesn't work.

Maybe you are looking for

  • Unhandled Error in Starter Kit 2.0

    Hello, I am trying to develop some applications with the NI sbRIO-9632 that came with the Starter Kit 2.0, however whenever I try to run the Robotics Hardware Setup I get an "Unhandled Error". The device appears in the "Targets Detected" list with th

  • Organizer in Photoshop Elements 11 crashes

    I chose wrong directory for backup, and now the program cannot find any file.  Is there a file I can delete externally, and just start the process all over? Using Win 8 with Elements 11.  Program seems to crash while searching for files.  Frustrated.

  • Why are objects unselected when unhiding in InDesign?

    In the past, if I hid multiple objects and then chose "show all", the objects would all be selected or active selections. Now the objects unhide but are not selected. Is this a preference? Am I mistaken that maybe this is only an Illustrator feature?

  • Template projects records

    Hi everyone, How I can not select project records where Status is "Template"? I'm using p6ws service to retrieve Projects and using following Filter Status IN ('Active', 'What-If', etc...) Except 'Template'. But still in result I have records with 'T

  • Before I say goodbye to Arch......

    Hello all, Recently (last 2, 3 month) I've been pondering about leaving Arch for something else. Swithching from Slackware to Arch two years ago, I had my happiest Linux experience with it. However, in the last while, I've discovered more than a doze