Keyboard, Trackpad Shuts off
Every time I convert my video files using Handbrake or VisualHub, after about an hour my keyboard and trackpad die on me. What's interesting is, the keyboard doesn't necessarily die, it more or less FREEZES. That is, (this has happened more than 5 times) when I turn on my caps lock, the light turns green. After about an hour or half an hour, my keyboard and trackpad freeze, that is the light remains on but the computer does not detect the keys nor trackpad. I am left to scramble for an external mouse and keyboard to continue my work while the video files are converting.
Anyone able to shed some light on this ordeal? It's really annoying for the keyboard AND trackpad to just freeze up when I'm typing up an important document.
The first thing to check is the battery. Pull it out and make sure it is not bulging--check it with a straightedge. A bulging battery can press on the trackpad from underneath and cause malfunctioning and even permanent damage if left untreated. The problem may get worse as the battery heats up. But this is a known issue, and there is a good chance the battery can be replaced under warranty.
Good luck!
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Interval Since Last Panic Report: 91240 sec
Panics Since Last Report: 9
Anonymous UUID: B92391D4-9223-4BFB-A29F-EC097444F695
Tue Feb 5 20:32:48 2013
panic(cpu 0 caller 0xffffff7f80926007): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff81142aa000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address
0xffffff80f06c3280 : 0xffffff8000220792
0xffffff80f06c3300 : 0xffffff7f80926007
0xffffff80f06c3390 : 0xffffff7f80a1eb83
0xffffff80f06c33f0 : 0xffffff7f80a1ebf7
0xffffff80f06c3460 : 0xffffff7f80d20855
0xffffff80f06c35a0 : 0xffffff7f80a42ddd
0xffffff80f06c35d0 : 0xffffff7f8092fd6a
0xffffff80f06c3680 : 0xffffff7f8092b43c
0xffffff80f06c3870 : 0xffffff7f8092cf6e
0xffffff80f06c3950 : 0xffffff7f81ea464e
0xffffff80f06c3990 : 0xffffff7f81ebb3d8
0xffffff80f06c39b0 : 0xffffff7f81ed93a2
0xffffff80f06c39f0 : 0xffffff7f81ed9643
0xffffff80f06c3a30 : 0xffffff7f81ebf329
0xffffff80f06c3a80 : 0xffffff7f81e7370b
0xffffff80f06c3b10 : 0xffffff7f81e71a09
0xffffff80f06c3b40 : 0xffffff7f81e78221
0xffffff80f06c3b70 : 0xffffff800065645d
0xffffff80f06c3be0 : 0xffffff80006567fc
0xffffff80f06c3c40 : 0xffffff8000656fbb
0xffffff80f06c3d80 : 0xffffff80002a3f08
0xffffff80f06c3e80 : 0xffffff8000223096
0xffffff80f06c3eb0 : 0xffffff80002148a9
0xffffff80f06c3f10 : 0xffffff800021bbd8
0xffffff80f06c3f70 : 0xffffff80002aef10
0xffffff80f06c3fb0 : 0xffffff80002daec3
Kernel Extensions in backtrace:
com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 bf000->0xffffff7f80bbafff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f808ad000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80874000
com.apple.nvidia.nv50hal(7.3.2)[38ACBB3D-4E3C-3883-9A4B-67F15592905F]@0xffffff7 f80bbb000->0xffffff7f80eddfff
dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 bf000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81e5b0 00->0xffffff7f81f1dfff
dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 bf000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f808ad000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80874000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11G56
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 285406136373
last loaded kext at 157186025303: com.apple.filesystems.smbfs 1.7.2 (addr 0xffffff7f80795000, size 241664)
last unloaded kext at 91766696668: com.apple.driver.AppleUSBUHCI 5.1.0 (addr 0xffffff7f81711000, size 65536)
loaded kexts:
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.IOBluetoothSCOAudioDriver 4.0.8f17
com.apple.driver.IOBluetoothA2DPAudioDriver 4.0.8f17
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AGPM 100.12.75
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.GeForce 7.3.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMuxControl 3.1.33
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelHDGraphics 7.3.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHDGraphicsFB 7.3.2
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBCardReader 3.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.nvidia.nv50hal 7.3.2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.NVDAResman 7.3.2
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
com.apple.iokit.IOUSBMassStorageClass 3.0.3
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53533531323634485A2D3147314131
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53533531323634485A2D3147314131
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: INTEL SSDSA2M160G2GC, 160.04 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3New battery.
Repairyouriphone.com -
Mid 2013 macbook air keyboard/trackpad stop responding
I have a mid-2013 13" Macbook Air - 512GB SSD, 8GB RAM - 1.7Ghz i7
I spend a good deal of time working at my home, where I have two external monitors (one via USB, one via the thunderbolt port) and a bluetooth wireless mouse and keyboard. Things are great.
I also go on the road, and when I do, I simply unplug my monitors, close the lid, and go.
Lately, I've had some very odd behavior happen which acts a lot like what is described in the latest 13" Macbook Pro Retina EFI fix: http://www.macrumors.com/2013/11/07/apple-releases-fix-for-13-inch-retina-macboo k-pro-keyboardtrackpad-issues/
Here's what happens....when I'm traveling and away from my bluetooth keyboard/mouse, I will open up my MBA and the trackpad and internal keyboard are unresponsive. I can press the power button and get it to turn off...power it back on and am able to use the keyboard to control various boot options (diagnostics, single-user, safe-mode, recovery model, etc). Booting up full, however, the issue will still exist. Looking at the console log, when this is happening, there are a ton (about 4000 every minute) of the following :
11/1/13 7:45:26.000 PM kernel[0]: Error: AppleHSSPIController::doSPITransfer CRC from device was invalid
11/1/13 7:45:26.000 PM kernel[0]: Error: AppleHSSPIController::InterruptOccurred Failed to transfer interrupt data with Err (0xe00002eb)
Eventually, something happens and things start to work -- I will generally see the following in the console log when it starts working:
11/1/13 7:45:27.000 PM kernel[0]: Apple Internal Keyboard / Trackpad::start Start Succeeded
If I let the machine sit at the unlock screen, eventually a dialog comes up and says "unable to find external bluetooth keyboard/mouse..." It says it will continue to search and will pair with one eventually....it's the same message I would get from my mac mini if it couldn't find the bluetooth keyboard (and has no internal/hardwired keyboard).
When it is happening, I can use "cmd-r" to boot into recovery mode and recovery mode will complain about not having a mouse/trackpad - yet the keyboard seems to work to control what happens at boot time.
I called Apple and got sent to the apple store with a "it sounds like a faulty logic board or a connection that needs soldering". The Apple Store "genius" didn't quite think that was the case and has instead suggested I re-install the operating system. I'm non-plussed by both suggestions. This has happened both before and after Mavericks...
On one of my latest trips, I had a case where I took my laptop out on the plane to try to use it...only to have this issue occur. I landed, got to the hotel, tried again and everything worked fine. Went to dinner - leaving my laptop on the desk plugged in - only to come back to have the keyboard unresponsive.... I've now resorted to traveling with my bluetooth keyboard and mouse "just in case".
Any ideas/thoughts?Mv2400
I will open up my MBA and the trackpad and internal keyboard are unresponsive.
Do four things to test for fault on this,
reset SMC ,
reset NVRAM,
uncheck "put hard disks to sleep"
and UNPAIR both your bluetooth mouse and keyboard from this Mac that you are using with it currently.
yes, the notion that your logic board is at fault is extremely unlikely, additionally (though far more likely) that your Mavericks OS is corrupt.
RESET SMC
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
RESET NVRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Lastly, go into SYS PREFERENCES > ENERGY > uncheck "Put hard disks to sleep when possible" in both tabs.
Let your Mac go into sleep or close the lid for a few mins. and reopen and verify that your trackpad and mouse are fine. They should be after this,.........
If not contact Apple for full in shop diagnostic, theyll run a hardware test (unlikely causation) and reinstall the OS, then retest and LASTLY replace the logic board (very unlikely). -
My macbook shuts off and I kept a journal for it because mine's got complications.
July 1, 2014 (Tuesday)
I spilled a cup of choclate milk on my keyboard, it was soaked! But my battery was drained so I know nothing had short out. So I turned it over and never tried to turn it on.
July 2
I went to the nearest apple center and asked them to clean it for me. (I knew it wasn't a good idea to clean it myself) They put it in a plastic bag but I asked them to open it as soon as possible so I know what parts are affected. They told me they'd take a picture of the inside for me and go back after an hour. Milk was still inside everywhere so I asked them to take it in.
July 8
I called to get an update on my mac and they said it wasn't economically practical to repair it because they recommended a full system replacement. I got depressed and accepted my Mac's fate. But what's annoying is I put my mac in on July 2 and they only tried to clean it in July 5 which makes me think that was the reason my mac was irreparable.
July 9
I took my mac and tried to find another opinion but I showed the diagnostics from the apple store and they said they couldn't fix it. My parents were getting ready to buy a new one.
July 13
I realized that my mac didn't have charge when milk spilled on it so I tried to charge it and BOOM IT OPENED. They keyboards were sticky and it takes a moment before my computer reacts to the trackpad but it works! Even all the keys works! But it doesn't charge.
After lunch, it was workingp perfectly and my batteries were at 30% charge! I was really happy!
(in the interval my mac works perfectly, it stays for normal 7 hours when battery is charged fully)
However at July 19
There was no electricity for four days (A typhoon came in the Philippines) and my battery is about 7% so I went to the public market to get it charge while I wait for electricity. I charged it for about 3 hours and sideways because it was inside my backpack while it charged so noone will notice it. When I got home and opened my laptop, it shut off randomly after my desktop appeared after start up. So I was sad.
July 20
I found a solution online to use the option-shift-power button my mac opened and worked normally!
July 21
My computer was normal in the morning then in the afternoon it shut off again after I waked it up from sleep. Tried option-shift for about 3-5 times before it worked with varying intervals from 5-20 minutes each
July 22
I get nervous when I use it but it worked perfectly I was even able to edit with Final-cut pro and HD clips.
Wednesday
Worked perfectly in the morning but in the afternoon, after waking it up from sleep it won't turn on tried the option-shift then I tried resetting the SMC for about three times (my mac is a unibody) but it didn't turn on the whole evening.
Today Thursday morning July 24
I tried to reset SMC first thing in the morning after the thing won't turn on. After about an hour, I tried to turn my mac on normally and it opened. So what I did is to back up all my files. (It took the whole afternoon) and at night I ran diagnostics (D during start up) and no threats were found
Haven't been experiencing the trouble, as of the moment I'm writing this Jul 25, Friday (12:13 AM) HK time Philippines.
So what I'm asking here is what do I do to make sure this doesn't occur anymore. I probably written a very detailed log. So what else (diagnostics and other) should I do to prevent this from happening again. School starts in August and I will need my laptop to work perfectly to let me go through college with less burden. Thank you and I hope you reply. Any more questions about details on my Mac will be answered
Macbook Pro 13-inch, Mid 2012
Bought in December 2012
Processor 2.5 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000
Software OS X 10.9.4 (13E28)tryshdanielle wrote:
So what I'm asking here is what do I do to make sure this doesn't occur anymore.
Get a new computer. Consider switching to regular milk, or even a light fruit juice. -
I got macbook pro about a year and a half ago and up until now it has been running fine.
However, in the last few days, it has been started to run tediously slowly!
It wont allow me to open applications and i have to force quit out of any applications I finally manage to have because they freeze or stop responding.
On Google Chrome, pages become unresponsive every few minutes.
Even writing this post took more than 20 minutes as the laptop kept freezing and the webpage became unresponsive.
It also randomly shuts off and when it restarts, a message comes up saying my Macbook was restarted because of an error.
I haven't downloaded or updated anything that I know of recently that would have caused this.
Ive been reading through some of the fourms on this and I thought it'd be helpfull to post some of the information you may need to help me solve this problem!
Id be very gratefull if any of you could help! Thanks!
In the Activity Monitor, my CPU is currently:
System: 3.40%
User: 4.20%
Idle: 92.40%
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 6:22:39
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (357.93 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 44 - Corrupt!
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] org.eyebeam.SelfControl.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link
[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Android File Transfer Agent
Internet Plug-ins:
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
DivXBrowserPlugin: Version: 2.2 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
AdBlock: Version: 2.5.45
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Growl 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
12% WindowServer
4% mds
3% opendirectoryd
3% Google Chrome
2% coreaudiod
Top Processes by Memory:
205 MB com.apple.IconServicesAgent
147 MB Finder
131 MB Google Chrome
123 MB VLC
106 MB softwareupdated
Virtual Memory Information:
516 MB Free RAM
1.43 GB Active RAM
1.40 GB Inactive RAM
676 MB Wired RAM
1.83 GB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Safari shuts off everytime I try to open it!
Hi,
For two weeks now, everytime I try to open Safari, it shuts off after 20 seconds. My main page (which is Apple website) won't load.
I get the following error message:
Process: Safari [3600]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (6533.21.1)
Build Info: WebBrowser-75332101~1
Code Type: X86-64 (Native)
Parent Process: launchd [191]
Date/Time: 2011-06-19 07:50:11.826 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 259153 sec
Crashes Since Last Report: 12
Per-App Interval Since Last Report: 45562 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 025BE7ED-3207-40F2-A517-E3C384797BB8
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000081300dc36
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff877340c3 _cache_getImp + 35
1 libobjc.A.dylib 0x00007fff8773be8f lookUpMethod + 46
2 libobjc.A.dylib 0x00007fff877426a3 _objc_fixupMessageRef + 359
3 libobjc.A.dylib 0x00007fff877342cc objc_msgSend_fixup + 136
4 com.apple.WebKit 0x00007fff854464db CallResourceLoadDelegate(objc_object* (*)(objc_object*, objc_selector*, ...), WebView*, objc_selector*, objc_object*, objc_object*) + 139
5 com.apple.WebKit 0x00007fff85446388 WebFrameLoaderClient::assignIdentifierToInitialRequest(unsigned long, WebCore::DocumentLoader*, WebCore::ResourceRequest const&) + 120
6 com.apple.WebCore 0x00007fff8477836f WebCore::ResourceLoadNotifier::assignIdentifierToInitialRequest(unsigned long, WebCore::DocumentLoader*, WebCore::ResourceRequest const&) + 63
7 com.apple.WebCore 0x00007fff84777d30 WebCore::FrameLoader::continueLoadAfterWillSubmitForm() + 160
8 com.apple.WebCore 0x00007fff84777692 WebCore::FrameLoader::continueLoadAfterNavigationPolicy(WebCore::ResourceReques t const&, ***::PassRefPtr<WebCore::FormState>, bool) + 578
9 com.apple.WebCore 0x00007fff8477739a WebCore::FrameLoader::callContinueLoadAfterNavigationPolicy(void*, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>, bool) + 42
10 com.apple.WebCore 0x00007fff847771a3 WebCore::PolicyCallback::call(bool) + 83
11 com.apple.WebCore 0x00007fff84776f7f WebCore::PolicyChecker::continueAfterNavigationPolicy(WebCore::PolicyAction) + 1471
12 com.apple.WebKit 0x00007fff85443b2d -[WebFramePolicyListener receivedPolicyDecision:] + 61
13 com.apple.Safari 0x000000010002c445 0x100000000 + 181317
14 com.apple.CoreFoundation 0x00007fff8069996c __invoking___ + 140
15 com.apple.CoreFoundation 0x00007fff8069983d -[NSInvocation invoke] + 141
16 com.apple.CoreFoundation 0x00007fff806b5711 -[NSInvocation invokeWithTarget:] + 49
17 com.apple.WebKit 0x00007fff85443924 -[_WebSafeForwarder forwardInvocation:] + 132
18 com.apple.CoreFoundation 0x00007fff8069698c ___forwarding___ + 860
19 com.apple.CoreFoundation 0x00007fff80692a68 _CF_forwarding_prep_0 + 232
20 com.apple.WebKit 0x00007fff854ce961 WebFrameLoaderClient::dispatchDecidePolicyForNavigationAction(void (WebCore::PolicyChecker::*)(WebCore::PolicyAction), WebCore::NavigationAction const&, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>) + 193
21 com.apple.WebCore 0x00007fff8504c93e WebCore::PolicyChecker::checkNavigationPolicy(WebCore::ResourceRequest const&, WebCore::DocumentLoader*, ***::PassRefPtr<WebCore::FormState>, void (*)(void*, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>, bool), void*) + 1678
22 com.apple.WebCore 0x00007fff847742e4 WebCore::FrameLoader::loadWithDocumentLoader(WebCore::DocumentLoader*, WebCore::FrameLoadType, ***::PassRefPtr<WebCore::FormState>) + 1188
23 com.apple.WebCore 0x00007fff84ee2d91 WebCore::FrameLoader::loadWithNavigationAction(WebCore::ResourceRequest const&, WebCore::NavigationAction const&, bool, WebCore::FrameLoadType, ***::PassRefPtr<WebCore::FormState>) + 785
24 com.apple.WebCore 0x00007fff84ee46ed WebCore::FrameLoader::loadURL(WebCore::KURL const&, WebCore::String const&, WebCore::String const&, bool, WebCore::FrameLoadType, ***::PassRefPtr<WebCore::Event>, ***::PassRefPtr<WebCore::FormState>) + 2189
25 com.apple.WebCore 0x00007fff84ee513a WebCore::FrameLoader::loadFrameRequest(WebCore::FrameLoadRequest const&, bool, bool, ***::PassRefPtr<WebCore::Event>, ***::PassRefPtr<WebCore::FormState>, WebCore::ReferrerPolicy) + 570
26 com.apple.WebCore 0x00007fff84ee58ec WebCore::FrameLoader::urlSelected(WebCore::FrameLoadRequest const&, ***::PassRefPtr<WebCore::Event>, bool, bool, bool, WebCore::ReferrerPolicy, WebCore::ShouldReplaceDocumentIfJavaScriptURL) + 892
27 com.apple.WebCore 0x00007fff84ee68e5 WebCore::FrameLoader::changeLocation(***::PassRefPtr<WebCore::SecurityOrigin>, WebCore::KURL const&, WebCore::String const&, bool, bool, bool, bool) + 1237
28 com.apple.WebCore 0x00007fff848f5d1e WebCore::ScheduledURLNavigation::fire(WebCore::Frame*) + 158
29 com.apple.WebCore 0x00007fff848f5c5b WebCore::RedirectScheduler::timerFired(WebCore::Timer<WebCore::RedirectSchedule r>*) + 91
30 com.apple.WebCore 0x00007fff847de627 WebCore::ThreadTimers::sharedTimerFiredInternal() + 151
31 com.apple.WebCore 0x00007fff85085785 WebCore::timerFired(__CFRunLoopTimer*, void*) + 53
32 com.apple.CoreFoundation 0x00007fff80660be8 __CFRunLoopRun + 6488
33 com.apple.CoreFoundation 0x00007fff8065edbf CFRunLoopRunSpecific + 575
34 com.apple.HIToolbox 0x00007fff82bc67ee RunCurrentEventLoopInMode + 333
35 com.apple.HIToolbox 0x00007fff82bc65f3 ReceiveNextEventCommon + 310
36 com.apple.HIToolbox 0x00007fff82bc64ac BlockUntilNextEventMatchingListInMode + 59
37 com.apple.AppKit 0x00007fff833e6e64 _DPSNextEvent + 718
38 com.apple.AppKit 0x00007fff833e67a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
39 com.apple.Safari 0x0000000100015ff6 0x100000000 + 90102
40 com.apple.AppKit 0x00007fff833ac48b -[NSApplication run] + 395
41 com.apple.AppKit 0x00007fff833a51a8 NSApplicationMain + 364
42 com.apple.Safari 0x0000000100009f18 0x100000000 + 40728
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff831fb12a kevent + 10
1 libSystem.B.dylib 0x00007fff831fcffd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff831fccd4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff831fc7fe _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff831fc128 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff831fbfc5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff8321cf8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff8321ce19 nanosleep + 148
2 libSystem.B.dylib 0x00007fff8321cd83 usleep + 57
3 RapportUtil1.dylib 0x0000000112f6976c bp_heartbeat_thread + 202
4 libSystem.B.dylib 0x00007fff8321b4f6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8321b3a9 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff8321cf8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff83220da1 _pthread_cond_wait + 1286
2 RapportKukai.dylib 0x0000000112f0ece7 pthreads_consumer_producer_queue<resolve_work_item>::dequeue(resolve_work_item& ) + 59
3 RapportKukai.dylib 0x0000000112f0e1bb pre_resolve_worker_thread_fn(void*) + 89
4 libSystem.B.dylib 0x00007fff8321b4f6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8321b3a9 thread_start + 13
Thread 4: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff8321cf8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff83220da1 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff846ef0f9 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff846eb1fc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff8321b4f6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8321b3a9 thread_start + 13
Thread 5:
0 com.apple.CFNetwork 0x00007fff80ec1b85 Schedulables::schedule(__CFRunLoop*, __CFString const*) + 1
1 com.apple.CFNetwork 0x00007fff80ec1a17 SocketStream::schedule_NoLock(void const*, __CFRunLoop*, __CFString const*) + 203
2 com.apple.CFNetwork 0x00007fff80ec192f SocketStream::schedule(void const*, __CFRunLoop*, __CFString const*) + 69
3 com.apple.CoreFoundation 0x00007fff806bf93c _CFStreamScheduleWithRunLoop + 396
4 com.apple.CFNetwork 0x00007fff80ed8a31 HTTPWriteFilter::streamSchedule(__CFWriteStream*, __CFRunLoop*, __CFString const*) + 65
5 com.apple.CoreFoundation 0x00007fff806bf93c _CFStreamScheduleWithRunLoop + 396
6 com.apple.CFNetwork 0x00007fff80ed88d4 NetConnection::rescheduleStream(void const*, __CFArray const*) + 832
7 com.apple.CFNetwork 0x00007fff80ed84d6 NetConnection::scheduleNewRequest(_CFNetRequest*, _CFNetRequest*, unsigned char) + 130
8 com.apple.CFNetwork 0x00007fff80ed817e NetConnection::enqueue(void*, unsigned char) + 318
9 com.apple.CFNetwork 0x00007fff80ed8031 _CFNetConnectionEnqueue + 44
10 com.apple.CFNetwork 0x00007fff80ed7fba HTTPNetStreamInfo::streamOpen(__CFReadStream*, CFStreamError*, unsigned char*) + 46
11 com.apple.CFNetwork 0x00007fff80ed7f7c CFNetworkReadStream::httpStreamOpen(__CFReadStream*, CFStreamError*, unsigned char*, void*) + 26
12 com.apple.CoreFoundation 0x00007fff8063df36 _CFStreamOpen + 518
13 com.apple.CoreFoundation 0x00007fff8064e7b6 CFReadStreamOpen + 70
14 com.apple.CFNetwork 0x00007fff80f38632 HTTPProtocol::openStream() + 182
15 com.apple.CFNetwork 0x00007fff80f3896d HTTPProtocol::useNetConnectionForRequest(__CFNetConnection*, __CFHTTPMessage*, unsigned char) + 503
16 com.apple.CFNetwork 0x00007fff80f3b86c HTTPConnectionCacheEntry::enqueueRequestForProtocol(HTTPProtocol*, __CFHTTPMessage*) + 322
17 com.apple.CFNetwork 0x00007fff80f3999c HTTPConnectionCache::EnqueueRequestForProtocol(HTTPProtocol*, __CFHTTPMessage*) + 182
18 com.apple.CFNetwork 0x00007fff80ed287b HTTPProtocol::createStream() + 1179
19 com.apple.CFNetwork 0x00007fff80ed23d3 HTTPProtocol::createAndOpenStream() + 59
20 com.apple.CFNetwork 0x00007fff80ed07f8 URLConnectionLoader::loaderScheduleOriginLoad(_CFURLRequest const*) + 304
21 com.apple.CFNetwork 0x00007fff80ee4979 URLConnectionLoader::loaderScheduleLoad(_CFURLRequest const*) + 457
22 com.apple.CFNetwork 0x00007fff80f47826 URLConnectionLoader::LoaderConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XLoaderEvent, XLoaderEventParams>*, long) + 270
23 com.apple.CFNetwork 0x00007fff80ed0697 URLConnectionLoader::processEvents() + 99
24 com.apple.CFNetwork 0x00007fff80ecd600 MultiplexerSource::perform() + 160
25 com.apple.CoreFoundation 0x00007fff80661401 __CFRunLoopDoSources0 + 1361
26 com.apple.CoreFoundation 0x00007fff8065f5f9 __CFRunLoopRun + 873
27 com.apple.CoreFoundation 0x00007fff8065edbf CFRunLoopRunSpecific + 575
28 com.apple.Foundation 0x00007fff809d3f5f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
29 com.apple.Foundation 0x00007fff80954f29 __NSThread__main__ + 1429
30 libSystem.B.dylib 0x00007fff8321b4f6 _pthread_start + 331
31 libSystem.B.dylib 0x00007fff8321b3a9 thread_start + 13
Thread 6: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff83225e52 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff80681498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff8321b4f6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff8321b3a9 thread_start + 13
Thread 7: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff831e229a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff831e290d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8065f932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff8065edbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002f5c5 0x100000000 + 193989
5 com.apple.Safari 0x000000010002f555 0x100000000 + 193877
6 libSystem.B.dylib 0x00007fff8321b4f6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8321b3a9 thread_start + 13
Thread 8: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff8321cf8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff83220da1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff80cdca40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001be5bd 0x100000000 + 1828285
4 com.apple.Safari 0x00000001000470a7 0x100000000 + 290983
5 com.apple.Safari 0x0000000100046f25 0x100000000 + 290597
6 libSystem.B.dylib 0x00007fff8321b4f6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8321b3a9 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff831fbf4a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff831fc35c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff831fbfc5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff83ae2f28 rbx: 0x00007fff87734244 rcx: 0x00000007000a0220 rdx: 0x0000000000000001
rdi: 0x000000011312ccb0 rsi: 0x00007fff83af0331 rbp: 0x00007fff5fbfd3c0 rsp: 0x00007fff5fbfd388
r8: 0x0000000112f6da06 r9: 0x000000072c4a42a8 r10: 0x0000000000000033 r11: 0x000000011312ccb0
r12: 0x0000000000000001 r13: 0x00007fff83af0331 r14: 0x000000011312ccb0 r15: 0x0000000116425870
rip: 0x00007fff877340c3 rfl: 0x0000000000010202 cr2: 0x000000081300dc36
Binary Images:
0x100000000 - 0x1006afff7 com.apple.Safari 5.0.5 (6533.21.1) <B81D1199-542C-D929-A1CA-A139EA6262C1> /Applications/Safari.app/Contents/MacOS/Safari
0x100f86000 - 0x100fb8fef +librooksbas.dylib ??? (???) <B4625C57-BE80-20A4-B063-89F62B319B56> /Library/Rapport/bin/librooksbas.dylib
0x112ed0000 - 0x112eecfff +librooksmce.dylib ??? (???) <8EB4FB0F-9AB7-07DA-9CE6-58C5B2300D84> /Library/Rapport/bin/librooksmce.dylib
0x112f04000 - 0x112f30fff +RapportKukai.dylib ??? (???) <F19738DD-C872-9BEA-2980-78438D9F99C8> /Library/Rapport/bin/RapportKukai.dylib
0x112f56000 - 0x113127fff +RapportUtil1.dylib ??? (???) <2260B7D4-1F2B-5657-65FC-D913DAD5409A> /Library/Rapport/bin/RapportUtil1.dylib
0x114f21000 - 0x114f24fff +net.culater.SIMBL.osax 0.9.7 (0.9.7) <1FDF1B1F-F495-144D-CAF2-D018D471C3F4> /Library/ScriptingAdditions/SIMBL.osax/Contents/MacOS/SIMBL
0x114f29000 - 0x114f33ff7 +com.yourcompany.SafariFlvSniffer ??? (1.0) <61CF91BA-A155-04B5-F952-B8C20A6B67AA> /Library/Application Support/SIMBL/Plugins/SafariFlvSniffer.bundle/Contents/MacOS/SafariFlvSniffer
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <472D950D-70F8-B810-A959-9184C2AA6C74> /usr/lib/dyld
0x7fff80003000 - 0x7fff80507fe7 com.apple.VideoToolbox 0.484.20 (484.20) <8B6B82D2-350B-E9D3-5433-51453CDA65B4> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff80508000 - 0x7fff80612ff7 com.apple.MeshKitIO 1.1 (49.2) <F296E151-80AE-7764-B969-C2050DF26BFE> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
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0x7fff87243000 - 0x7fff87252fff com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff87283000 - 0x7fff87300fef com.apple.backup.framework 1.2.2 (1.2.2) <13A0D34C-28B7-2140-ECC9-B08D10CD4AB5> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff87301000 - 0x7fff87301ff7 com.apple.quartzframework 1.5 (1.5) <5BFE5998-26D9-0AF1-1522-55C78E41F778> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff87302000 - 0x7fff8730dff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <F0DDF27E-DB55-07CE-E548-C62095BE8167> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8730e000 - 0x7fff87357ff7 com.apple.securityinterface 4.0.1 (40418) <E2DC796D-84EC-48F5-34A9-DF614573BE74> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff87358000 - 0x7fff875e0fef com.apple.security 6.1.2 (55002) <015C9A08-3D07-9462-8E91-DB1924349621> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff875e1000 - 0x7fff87666ff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff87667000 - 0x7fff876bcff7 com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff876bd000 - 0x7fff8772eff7 com.apple.AppleVAFramework 4.10.23 (4.10.23) <3304268B-A93D-9F79-09C0-AA9081406352> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8772f000 - 0x7fff877e5fff libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <F206BE6D-8777-AE6C-B367-7BEA76C14241> /usr/lib/libobjc.A.dylib
0x7fff877e6000 - 0x7fff877e9fff com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff877ea000 - 0x7fff877ebff7 com.apple.TrustEvaluationAgent 1.1 (1) <74800EE8-C14C-18C9-C208-20BBDB982D40> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff877ec000 - 0x7fff877f0ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <49E6AF5D-AF9B-67CF-A6B8-C79F6BA8A627> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff877f1000 - 0x7fff877faff7 com.apple.DisplayServicesFW 2.3.0 (283) <3D05929C-AB17-B8A4-DC81-87C27C59E664> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8782b000 - 0x7fff8782bff7 com.apple.Carbon 150 (152) <1E95560E-7036-A7FB-66FA-8ABA150343D6> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff878a9000 - 0x7fff878ecfef libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
0x7fff8796c000 - 0x7fff87a94ff7 com.apple.MediaToolbox 0.484.20 (484.20) <628A7245-7ADE-AD47-3368-CF8EDCA6CC1C> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x7fff87ae5000 - 0x7fff87afbfef libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
0x7fff87b78000 - 0x7fff87c08fff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff87c09000 - 0x7fff87c1dfff libGL.dylib ??? (???) <0FA671EB-6FA0-BA97-C00A-C42247C22B26> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff87c1e000 - 0x7fff87c57ff7 com.apple.MeshKit 1.1 (49.2) <3795F201-4A5F-3D40-57E0-87AD6B714239> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x7fff87c58000 - 0x7fff87c91fef libcups.2.dylib 2.8.0 (compatibility 2.0.0) <F8E0672F-C0B4-B161-E50D-A1405D14F21C> /usr/lib/libcups.2.dylib
0x7fff87c92000 - 0x7fff87ca1fff libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
0x7fff87d83000 - 0x7fff87e05fff com.apple.QuickLookUIFramework 2.3 (327.6) <9093682A-0E2D-7D27-5F22-C96FD00AE970> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff87e06000 - 0x7fff87e35ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <9CECB4FC-1CCF-B8A2-B935-5888B21CBEEF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff87e36000 - 0x7fff87f6bff7 com.apple.audio.toolbox.AudioToolbox 1.6.6 (1.6.6) <AFAB42A2-A3A8-83D8-D583-613625706690> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff87f6c000 - 0x7fff87f91ff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff87f92000 - 0x7fff87fd3fff com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff87fd4000 - 0x7fff87fe5ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
0x7fff880df000 - 0x7fff880f3ff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff880f4000 - 0x7fff8813bfff com.apple.QuickLookFramework 2.3 (327.6) <11DFB135-24A6-C0BC-5B97-ECE352A4B488> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff88161000 - 0x7fff8819eff7 libFontRegistry.dylib ??? (???) <8C69F685-3507-1B8F-51AD-6183D5E88979> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8819f000 - 0x7fff88409fef com.apple.QuartzComposer 4.2 ({156.28}) <7586E7BD-D3BD-0EAC-5AC9-0BFA3679017C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8840a000 - 0x7fff88476ff7 com.apple.CorePDF 1.3 (1.3) <6770FFB0-DEA0-61E0-3520-4B95CCF5D1CF> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff88477000 - 0x7fff884c6ff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff88507000 - 0x7fff88518fff com.apple.DSObjCWrappers.Framework 10.6 (134) <3C08225D-517E-2822-6152-F6EB13A4ADF9> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x7fff88519000 - 0x7fff8851bfff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff88537000 - 0x7fff88539fff libRadiance.dylib ??? (???) <73257486-8E94-E758-1A5A-5B521F27EE12> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff8853a000 - 0x7fff88678fff com.apple.CoreData 102.1 (251) <32233D4D-00B7-CE14-C881-6BF19FD05A03> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff88679000 - 0x7fff88729fff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8872a000 - 0x7fff8875dfff libTrueTypeScaler.dylib ??? (???) <6EFBF3B7-E4D5-E6AE-5A7D-22F37E288737> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff8875e000 - 0x7fff88793fef com.apple.framework.Apple80211 6.2.4 (624.2) <B2CB69CE-A4F5-D70F-03DE-CF985D5558A2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff88794000 - 0x7fff88794ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff88795000 - 0x7fff887aaff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32-BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff887f5000 - 0x7fff8880efff com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff88870000 - 0x7fff888b1fef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff888b2000 - 0x7fff888fcff7 com.apple.Metadata 10.6.3 (507.15) <5170FCE0-ED6C-2E3E-AB28-1DDE3F628FC5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff888fd000 - 0x7fff88ffa06f com.apple.CoreGraphics 1.545.0 (???) <F0A5F62D-4C66-5B1F-4F13-322932915901> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8901c000 - 0x7fff8909aff7 com.apple.CoreText 3.151.8 (???) <5DCD6BD9-63FB-767E-5993-5AEBE890145B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff8909b000 - 0x7fff89135ff7 com.apple.ApplicationServices.ATS 275.15.1 (???) <55B528A6-0C88-6CB8-152B-A34A440FACFE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8920c000 - 0x7fff89217fff com.apple.corelocation 12.1 (12.1) <7B5164FD-F5FD-6837-1DA3-6E18582CEDF3> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff89218000 - 0x7fff89227fff com.apple.opengl 1.6.12 (1.6.12) <29482652-1E44-1C47-428F-1209AA65336D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545025B9SA02, 232,89 GB
Serial ATA Device: MATSHITADVD-R UJ-898, 6,94 GB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x06300000
I would really appreciate if somebody could help me!
Thank you,
FrederiqueSee this thread re: Rapport.
https://discussions.apple.com/message/13325916#13325916
/Library/ScriptingAdditions/SIMBL.osax/Contents/MacOS/SIMBL
/Library/Application Support/SIMBL/Plugins/SafariFlvSniffer.bundle/Contents/MacOS/SafariFlvSniffer
Open a Finder window. Select MacintoshHD in the Sidebar on the left. Now open the Library folder then the ScriptingAdditions folder. Move these files to the Trash: SIMBL.osax/Contents/MacOS/SIMBL
From the same Library folder open the Application Support folder. Move these files to the Trash:
SIMBL/Plugins/SafariFlvSniffer.bundle/Contents/MacOS/SafariFlvSniffer
Relaunch Safari after you have removed Rapport and the files in bold print...
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