Keyboard turns off laptop when attached

i have an hp split x2 laptop and whenever i atttach the keyboard onto the laptop sceen it shuts off on me, but if i dont attach it, ii can use it like regular.   please help i just bought the laptop about 5 months ago

Hi @cthao91  , welcome to the HP Forums. I understand your screen turns off when you attach the keyboard. If you turn the computer off, and start with it connected, does the screen still behave that way? Does the computer appear to start up properly?
What Split X2 do you own? What version of Windows is installed?
Guide to finding your product number
Which Windows operating system am I running?
I look forward to your reply.
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Similar Messages

  • Turn off laptop screen when using hdmi

    I have my Macbook connected to a tv using HDMI.  How do I disable the laptop screen when in this mode?

    turn the brightness to zero    turns off laptop screen doesnt affect the TV 

  • T410 laptop turns off abruptly when running any application

    Hi,
    T410 laptop turns off abruptly when running any application. I contacted the technical support, first they suggested me to run some diagnostics for hard disk which failed and so they sent me a new hard disk. Even then I faced the same problem. Again I contacted them and they told that they will change the system board. Today I received the laptop with new system board/updated BIOS.
    But still I am facing the same problem. I called the technical support again, they told me to use the latop in two modes ( 1. only battery and 2. only ac adapter) and check whether its happening again or ont. In both the cases I am seeing the same problem.  
    Laptop is only 5 months old and bought for  $1400........ 
    SOmebody help me........
     type:  2516 -CTO
    S/N:  xxxxxxx 10/03
    Thanks,
    Kobi
    Moderator Note; s/n edited for members own protection

    Hi and welcome to the forum!
    Tell us something more about your system, like installed memory size, processor speed, graphics card make and size, HDD size and so forth. Because yours is CTO model hence it's not possible to figure out these things without your telling us about them.
    I'm not very expert but I would say it's probably the RAM since system board and HDD have already been replaced or possibly you have got a lemon. But try following suggestions first.
    Do you get any sort of error message or Bluescreen? does Event Viewer report something unusual? Event Viewer can be opened by typing it's name in the search field in Windows 7. If you get Bluecreen you can view it via this program:- http://www.nirsoft.net/utils/blue_screen_view.html and let us know what it says.
    Also, make a bootable CD of mem86 and run the test on your RAM, mem86 can be downloaded free from:- http://www.memtest86.com/
    Lastly, you can burn LiveCD of any Linux distro and boot from it, if applications work fine in Linux environment then probably it's some software problem your thinkpad is having, re-imaging the system to factory state would be great initiative in that case.
    Keep us posted!
    Maliha (I don't work for lenovo)
    ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
    IdeaPad: U350
    Apple:- Macbook Air [Snow Leopard]
    Did someone help you today? Compliment them with a Kudos!
    Was your question answered today? Mark it as an Accepted Solution! 
      Lenovo Deutsche Community     Lenovo Comunidad en Español 
    Visit my YouTube Channel

  • Macbook pro with retina display keyboard Turning off

    Hello everyone im having a problem with my Macbook pro it's my first mac so i dont know about it a lot sorry for my bad english and the problem is that after using it for like 2-5 Hours the keyboard turns off so i have to restart macbook so it works again I dont know why it happend but i usally clean it with some water when it get dirty not a lot of water just alittle bit but i dont think it's the problem because after restarting it it works fine

    SystemUIServer is a background process that controls some of the user interface. Try opening Activity Monitor, in your Applications>Utilities folder and, in the upper right hand corner, copy and paste SystemUIServer. See how much of your CPU % that it's using. There might be a memory leak with one of the applications that you're running - though I've never seen it with PS CS6 and/or Safari. If it's using even 1% of your CPU, quit the process (it will relaunch).
    If you're still running Lion, as your profile says, I would try upgrading to Mountain Lion to see if some - if not all - of your random log-off issues stop. 10.7.4 is not really very stable with the 2012 MBPs and I see a number of processes running that are giving you fits. ML may recitify most of them.
    Don't really know what else to tell you - perhaps someone else can come along and comment about some of the other items in your log.
    Clinton

  • HT5781 My macbook Pro just turned off randomly when I tried putting in the charger for my phone and wont turn on. what do I do?

    So I was downloading albums for my phone on the macbook pro and I tried putting in the charger for my phone but i had it in reverse and when i tried putting it in it just completely turned off. When i connected it to the charger the light on the charger for the laptop would just flickr green and red lightly.

  • Keyboard turning off

    I just purchased the apple wireless keyboard. i use it with my 12" PB and a 23" cinema display. However, when i put the computer to sleep, the keyboard eventually will go into sleep mode itself after a few minutes, and when the computer senses "connection lost" from the keyboard it wakes back up. so i put my computer to sleep, the keyboard turns off after awhile, and then the computer automatically turns back on. it's very annoying as i'm trying to sleep because the screen is so bright. i know i could disable allowing bluetooth devices to wake computer, but that is not what i want to do. has this problem been seen anywhere else? any fixes? thanks.

    I have a similar problem with a Mini, whose BT reception seems awfully poor with the new AL keyboards and a "Lost Signal" message will appear every 5 minutes (I already replaced the KB once and no dice).
    The solution for not having it turning back on the computer is to check off "Allow Bluetooth devices to wake this computer" (System Preferences > Keyboard & Mouse > Bluetooth). Note that in doing this you won't be able to hit the keyboard to wake the computer... anyway, I think the real problem isn't that your KB goes to sleep, but that it breaks the wireless link, so the computer complains, your problems does not seem as severe as mine, though.
    Message was edited by: rndm

  • Hello people, I lost all my contacts on my iPhone. Facebook contacts integration is turned off. When I got to know that I have no contacts on my iPhone. I checked my settings and iCloud backup and contacts on iCloud (in settings) were off. Is there a solu

    hi me kashif Hello people,
    I lost all my contacts on my iPhone. Facebook contacts integration is turned off. When I got to know that I have no contacts on my iPhone. I checked my settings and iCloud backup and contacts on iCloud (in settings) were off.
    Is there a solution to get all my contacts back? Please help me. I want my contacts back, as soon as possible.
    Thank you in advance.
    iPhone 4S, iOS 7.0.4

    Unless as part of a backup, or stored somewhere else, they are gone.
    Your son needs his own Apple ID for iCloud, FaceTime & iMessage. He can continue to use yours for iTunes content, but for everything else, he needs his own.
    When you did what you did, as far as iCloud knows, this is the same person with multiple devices, and that's they way things are supposed to work: keep everything in sync.

  • I am changing to iCloud on my iMac, MacBook Air and my iPhone. My iMac and MacBook both moved over to iCloud but my iPhone when I go to Settings and click on iCloud it shows my Mail setting turned Off. When I turn it on it wants me to create a new

    I am changing to iCloud on my iMac, MacBook Air and my iPhone. My iMac and MacBook both moved over to iCloud but my iPhone when I go to Settings and click on iCloud it shows my Mail setting turned Off. When I turn it on it wants me to create a new email address to turn on iCloud Mail. I already have to "me" accounts plus another email address and don't want to create another one. I don't understand why it's asking me to do this on my iPhone but didn't ask on my iMac or MacBook and is there a way around creating another @me.com email address?

    Hello Timmy790
    Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Regards,
    -Norm G.

  • TS1717 While downloading the latest iTunes version, my computer turned off. When I opened iTunes, it says that "The file "iTunes Library.itl"  cannot be read  because it was created by a newer version of iTunes" Help please :(

    While downloading the latest iTunes version, my computer turned off. When I opened iTunes, it says that "The file "iTunes Library.itl"  cannot be read  because it was created by a newer version of iTunes" Help please

    That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    tt2

  • My phone turns on but turns off again when the apple logo come appears. What will I do? Please help.

    my phone turns on but turns off again when the apple logo come appears. What will I do? Please help.

    Try a reset:
    - hold the home button and sleep/wake button down at tyne same time
    - release both buttons when apple logo appears
    Does the issue occur when plugged into charge?
    If issue remains try a restore in recovery mode:
    If you can't update or restore your iOS device

  • HT5569 How do I turn off phone when in foreign lands or on a cruise ship?

    How do I turn off phone when in foreign lands or on a cruise ship?

    Press and hold on the power switch until 'Slide to power off' appears then slide to power off.

  • HT4623 when i up dated it, it turned off and when i turned it back on the screen said connect to itunes what do i do?

    When I updated my iPad it turned off and when i turned it back on it said connect to itunes and now i am conected to the itunes but what do i do

    See; http://support.apple.com/kb/HT1808

  • My iphone 4s was updating to like 7.1 or 7.2 and i tried to updating by the iphone but it froze and turned off. and when i tried turning it back on the phone kept going to a screen that said plug it in to your computer i did but it froze at the scree

    my iphone 4s was updating to like 7.1 or 7.2 and i tried to updating by the iphone but it froze and turned off. and when i tried turning it back on the phone kept going to a screen that said plug it in to your computer i did but it froze at the screen where it says plug it into iTunes. ive tried plugging it in to the computer but the phone turns itself off in the process. my old phone broke so I need to use the 4s

    Hi sgray2832,
    If you are having an issue with your iPhone becoming unresponsive or turning off unexpectedly, I would suggest that you troubleshoot using the steps in this article - 
    iOS: Not responding or does not turn on - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • I am getting an error message while managing my cloud it says "cannot turn off backup" when i want to remove apps from the clous. how do i fix?

    i am getting an error message while managing my cloud it says "cannot turn off backup" when i want to remove apps from the clous. how do i fix?

    Hey ktillis88,
    Thanks for the question. Based on the information you have provided, the following resource may be helpful:
    iCloud: Understanding Backup alert messages
    http://support.apple.com/kb/TS4576
    "Backups for appname cannot be turned off at this time."
    This message occurs if disabling Backup for an app on your iOS device does not complete successfully. Wait a few minutes and then attempt to disable Backup for the app again. If you continue to receive this alert, contact iCloud Support for assistance.
    Thanks,
    Matt M.

  • My iphone 3gs said it was out of service then it turned off and when it turned on it said to activated then it said to plug in to itunes i did that n it turns back off. how can i fix it?? or whats wrong

    my iphone 3gs said it was out of service then it turned off and when it turned on it said to activated then it said to plug in to itunes i did that n it turns back off. how can i fix it?? or whats wrong

    If it continues to show the connect to iTunes graphic, then you do have to restore the phone. If you have not created a backup of your phone, then I hope you use icould because this will erase all of the info on the phone.

Maybe you are looking for