Keyboard will not light up, no video output, dont know how to fix it.

HP Pavilion P7 1446s
Windows 8 64bit
Sold on ebay, but guy said it showed up not working, it worked fine when it left here.  I refunded his money and now its really broken, I think he may have swapped out the MB or something becase it just doesnt come on.  Please help.  Also the serial numbers are off of it, luckily I had a copy of the numbers.  What can I try?  Will hp fix it?  It is still under the warranty...
So thats the story, leds come on for only a flash and then off, the cpu fan runs and I get no beeps back .  Also sounds like the HDD is trying to do something.  I put the HDD in a different computer and it has 0 issue

Sounds like someone has pulled the ol "switcheroo" on you. Did you photograph all of the internal component serial numbers??? If not there is no way to tell what happened. Why is the serial number off of the computer??? Regardless of having a copy of the serial number, HP is unlikely to repair the computer with the serial number removed. What is preventing anyone from trying to get service on a product that is no longer eligible for service.
Please send KUDOs
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Similar Messages

Maybe you are looking for