Keyboard Yoga 3 pro doesnt work

hi
friday i receive my yoga 3 pro. On Saturday i start to configure it. and start to install the windows updates. after many restarts the updates were finished. then i want to start to install my programs, but the keyboard didnt work. and the notebook was very slowly! so i restart, but same problem again. i search for a solution, i only find one thread were the new graphcis driver was the fault! but windows update and i didnt install a new driver! so i recovery the system, but same problem. i can use the touchscreen keyboard and and an usb keyboard without any problems! sometimes the touchpad also didnt work!
hardware fault?
thank you

Hello,
It's a guess, but I think it could be the Harmony software turning it off. 
This software is supposed to turn off your keyboard when in tablet mode.
Can you please run it in notebook mode, make sure the Harmony software is on, rotate the screen all the way into tablet mode, switch it back to notebook mode and see if it's working. Also, please pay attention to the top right hand corner of the screen. Harmony should indicate it's changing profiles while you move the screen. If it's not- it might be the sensor that detects the position of the screen.
If that doesn't work there might be a factory fault in your unit. In that case use the warranty to have it fixed or replaced.
Feel free to ask me about general PC issues, Ideapads, and Thinkpads.

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