Keychain, System Prefs and Safari problems...

Hi there.
I've had my powerbookG4 1.33 for over a year now and it is great, but recently I have had a couple of simple problems.
My hard drive failed and was replaced by Apple with the warrenty service.
When I got it back, the user and admin was set to Apple and I tried to change it to myself but was really unsuccessfull.
Today when I went to use my computer, Safari and I-tunes had reset all of their settings and deleted my bookmarks.
Safari starts up with some error message saying the Keychain could not but stored, reset it? So I've done that and tried to repair keychains with no success.
I did the software updates and then all my files from the desktop vanished!!!!! And I am still having Keychain error messages and it deletes bookmarks I made. Should I just format/reload it myself? It seems apple did a terrible job.
ALSO.... Microsoft word came with my software package but says the trial is expired. I know it is on the CD's but can't seem to install it either..
help!
Jason Richard

Look in the /Users folder to see if your original Home folder ("Apple"?) is there, renamed. If it is, follow the steps in this Kbase article to retrieve your settings and data:
http://docs.info.apple.com/article.html?artnum=107854
I don't know of any software packages from Apple that would include Word, although new Macs often come with "Office 2004 For Mac Test Drive" installed. For information on the "demo has expired" alert, see:
http://docs.info.apple.com/article.html?artnum=302930

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HELP: System Preferences and Safari deleted

my sister accidentally deleted System Preferences. It's no longer in the /applications folder and won't launch from the dock or the apple menu. Is there a downloadable installer for that coz I no longer have the osx install disc.
the same thing happened with safari. My osx version was 10.5.4 so i installed 10.5.8 combo upgrade (700+ MB) thinking it would fix system prefs and safari but it didn't. I then tried installing Safari 4.0.1 but it said it's only for 10.5.7 -- ouch! So now i'm using Opera and Firefox.
i'm a vet in Windows and a total noob with OSX... please help.

my sister accidentally deleted System Preferences.
Don't let her use an admin account from now on. Make her a separate account to use, and don't give it admin privileges.
It's no longer in the /applications folder and won't launch from the dock or the apple menu.
Have you tried searching? Maybe she just accidentally dragged it into a different folder. If Spotlight (the built-in search) can't find it, try downloading [EasyFind|http://www.devon-technologies.com/products/freeware/index.html]. Spotlight won't search everywhere, EasyFind will (but slower).
Is there a downloadable installer for that coz I no longer have the osx install disc.
No, there isn't. You're going to need that install disk. Apple will replace it for a small fee if you can't find it.
Once you have an appropriate disk, you can use [Pacifist|http://www.charlessoft.com> to re-install specific things.

HT4436 I do not have I Cloud on my Mac..I have checked system pref and its not there. how do I add I cloud to my applications?

I do not have I Cloud on my Mac..I have checked system pref and its not there. how do I add I cloud to my applications?

Upgrade the computer to at least Mac OS X 10.7.2.
(78079)

How do I uninstall Mackeeper? I have dragged it into trash, but it still showing in systems information and causing problems!

How do I uninstall Mackeeper? I have dragged it into trash, but it still showing in systems information and causing problems!
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How to uninstall MacKeeper - updated
How to Remove MacKeeper
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
    1. AppZapper
    2. AppDelete
    3. Automaton
    4. Hazel
    5. AppCleaner
    6. CleanApp
    7. iTrash
    8. Amnesia
    9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.

I have just upgraded to OSX Maverick and now my Apple TV has taken over my iTunes videos. I have tried turning off homeshare and iHave gone into system prefs and disabled the remote, but the problem persists. Any ideas.

After upgrading to OSX Maverick my Apple TV has taken control of my iTunes videos insisting I have to watch it on my TV. I have tried disabling home sharing on iTunes and on the Apple TV menu, I have also checked the disable Infrared facility in Systems Prefs Security. Even if I put the Apple TV in standby as soon as I hit a key on my iMac, Apple TV comes back on and on my Itunes screen I get the Apple TV logo imprinted on the screen, meaning I can no longer watch it on my MAC, I have run out of ideas. Can anyone help.

I think you're headed the right direction. There is an AirPlay icon (on mine it is up near the play/pause controls) that I believe is used to set the default desitination for the video to play.
I'd never seen your issue before, but opened iTunes on a recently-upgraded-to-Mavericks MacBook and it did exactly as you described. While the video was loading, I switched the AirPlay option to the computer instead of ATV and it began playing locally (after a delay as you'd mentioned). I then read this page, which is actually quite old: http://forums.macrumors.com/showthread.php?t=1091073, which lead me to the icon near the play/pause button. It now has Computer selected on it, and defaults to play locally instead of the ATV even after quitting and reopening iTunes. I hope that is helpful.

Apps auto-launch on startup, despite System Prefs and quitting before shutdown.

All apps that were open before shutdown are relaunching themselves upon startup.
This behavior occurs even if I quit each application individually before initiating system shutdown.
This behavior occurs whether I tick or untick the following settings within System Preferences / General:
• Ask to keep changes when closing documents.
• Close windows when quitting an application.
This behavior occurs despite none of the apps being listed within System Prefs / Login Items.
Examples of auto-launching apps (behavior occured just now with these): TextEdit, Dictionary, Calendar, Contacts, Safari, Firefox, Excel, Acrobat.
I am the administrator and only user on this machine.
Early 2011 MacBook Pro 13"
Mac OS X 8.5
Build 12F45
2.7 GHz Intel
8GB RAM

Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box markedAllow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click anywhere in the following line on this page to select it:
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

System Preferences and Safari issues

Hi I have a very concerning issue with system preferences and a smaller issue with Safari (7.0). When I open system preferences and navigate to the "internet accounts" page and try to remove an account or click the "Advanced" button, nothing happens. I see a faint flicker of the system prefs window but nothing changes. Another example is when I click on the "networks" page and try and open the "Advanced" window, nothing happens. I also can't sign out of iCloud or view my iCloud account information the buttons seem to do nothing. I've already tried installing mavericks again, deleting appropriate plists, resetting PRAM/NVRAM, repairing the disk and repairing disk permissions to no avail and I really need to find a solution. If this helps, the guest account does not have any issues described above. The safari issue is minor but when Safari opens, there is a gray box around the page title in the top bar of safari no matter what webpage im on. I have tried resetting safari, deleting caches and extensions but nothing works. I really appreciate any help with these issues.
Here is an example of the Safari issue.

Do you have the installer DVD? If you do:
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
     1. Boot the computer using the OS X Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
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         (Journaled, if supported), then click on the Apply button.
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         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
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         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
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How to get back utilities, system preferences and safari

The utilities was lost in my iMac, and so did safari. Maybe my boy deleted them in mistake, he is interested in finding the secret of iMac since I bought it three months ago. I can't launch system preferences to change the setting of iMac, and thanks God, I can connect to internet by firefox. How can I get back utilities and safari? Do I need to reload the OS X 10.4.4 then update to 10.4.9 again?

Your entire Utilities folder and/or its contents was deleted?
If so, I suggest performing an Archive & Install selecting preserve user and network settings. If not and you don't know exactly what your boy deleted (have you checked the Trash?), performing an A&I will take care of everything known or unknown at once.
http://www.thexlab.com/faqs/archiveinstall.html
Now is also a good time to create a backup - preferably a bootable clone backup of your entire hard drive saved to an external firewire drive used for backup purposes only.
And I also suggest creating a computer login account for your boy WITHOUT admin privileges and disable automatic login for your admin account which will require manually entering your log in password for your admin account during a computer startup, restart and with Fast User Switching.
Before stepping away from your Mac or whenever it will be used by anyone that is unattended by you, log out from your account.
Keep the install package for your Mac in a safe place but in a location that is not known by your boy.
http://www.apple.com/macosx/features/family/

System Prefs and App Store behaving bizarrely since installing ML

Since installing Mountain Lion a few days ago I've been experiencing some troubles with my System Preferences and the App Store. When I try to launch "Security & Privacy" "Mail, Contacts & Calendars" "iCloud" "Software Update" or "Notifications" it gives me the error "To use the "[Name]" preferences pane, System Preferenes must quit and reopen at which point it launches in 32-bit mode and then I get the error "You can't open [Name] preferences because it doesn't work on an Intel-based Mac". I figured an update may be available, so I try to launch the App Store and I get "App Store cannot be opened because of a problem. : Check with thte developer to make sure App Store works with this version of OS X."
However, if I login to the guest account on my computer I can launch the App Store and edit all my System Preferences no problem. I have already repaired disk permissions, made sure the "32-bit" box is unchecked, etc. and reinstalled the OS.
Please Help!
FYI: I'm on a iMac 2.66 GHZ C2D w/ 8GB OS X Version 10.8 if that matters

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Click the Clear Display icon in the toolbar. Try the action that you're having trouble with again. Post any messages that appear in the Console window – the text, please, not a screenshot.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

System Admin and Admin Problem...

Can any one tells me the different between system admin and admin?
It seems like system admin is messing up my file permissions, and it seems like system admin has more control than the admin (me)...
I had this experience today: everytime when I create a folder, the permission's gone under "system", I was not able to have any folder action nor create a new folder under it.
I search the forum with solutions and I think I've fixed it and it works fine now, but the permission is still not under my account name; it goes under "root" (system Admin).
Any one has a solution for this?
And how can I delete the system admin account?
Thanks,
Arnold

I input dscacheutil -q user in terminal, and I got this:
Would it help to solve my problem? :P I'm wondering if anyone has the same problem too?
name: _amavisd
password: *
uid: 83
gid: 83
dir: /var/virusmails
shell: /bin/tcsh
gecos: Amavisd User
name: _appowner
password: *
uid: 87
gid: 87
dir: /var/empty
shell: /usr/bin/false
gecos: Application Owner
name: _appserver
password: *
uid: 79
gid: 79
dir: /var/empty
shell: /usr/bin/false
gecos: Application Server
name: _ard
password: *
uid: 67
gid: 67
dir: /var/empty
shell: /usr/bin/false
gecos: Apple Remote Desktop
name: _atsserver
password: *
uid: 97
gid: 97
dir: /var/empty
shell: /usr/bin/false
gecos: ATS Server
name: _calendar
password: *
uid: 93
gid: 93
dir: /var/empty
shell: /usr/bin/false
gecos: Calendar
name: _clamav
password: *
uid: 82
gid: 82
dir: /var/virusmails
shell: /bin/tcsh
gecos: Clamav User
name: _cvs
password: *
uid: 72
gid: 72
dir: /var/empty
shell: /usr/bin/false
gecos: CVS Server
name: _cyrus
password: *
uid: 77
gid: 6
dir: /var/imap
shell: /usr/bin/false
gecos: Cyrus IMAP User
name: _devdocs
password: *
uid: 59
gid: 59
dir: /var/empty
shell: /usr/bin/false
gecos: Developer Documentation
name: _eppc
password: *
uid: 71
gid: 71
dir: /var/empty
shell: /usr/bin/false
gecos: Apple Events User
name: _installer
password: *
uid: 96
gid: -2
dir: /var/empty
shell: /usr/bin/false
gecos: Installer
name: _jabber
password: *
uid: 84
gid: 84
dir: /var/empty
shell: /usr/bin/false
gecos: Jabber User
name: _lp
password: *
uid: 26
gid: 26
dir: /var/spool/cups
shell: /usr/bin/false
gecos: Printing Services
name: _mailman
password: *
uid: 78
gid: 78
dir: /var/empty
shell: /usr/bin/false
gecos: Mailman user
name: _mcxalr
password: *
uid: 54
gid: 54
dir: /var/empty
shell: /usr/bin/false
gecos: MCX AppLaunch
name: _mdnsresponder
password: *
uid: 65
gid: 65
dir: /var/empty
shell: /usr/bin/false
gecos: mDNSResponder
name: _mysql
password: *
uid: 74
gid: 74
dir: /var/empty
shell: /usr/bin/false
gecos: MySQL Server
name: _pcastagent
password: *
uid: 55
gid: 55
dir: /var/pcast/agent
shell: /usr/bin/false
gecos: Podcast Producer Agent
name: _pcastserver
password: *
uid: 56
gid: 56
dir: /var/pcast/server
shell: /usr/bin/false
gecos: Podcast Producer Server
name: _postfix
password: *
uid: 27
gid: 27
dir: /var/spool/postfix
shell: /usr/bin/false
gecos: Postfix User
name: _qtss
password: *
uid: 76
gid: 76
dir: /var/empty
shell: /usr/bin/false
gecos: QuickTime Streaming Server
name: _sandbox
password: *
uid: 60
gid: 60
dir: /var/empty
shell: /usr/bin/false
gecos: Seatbelt
name: _securityagent
password: *
uid: 92
gid: 92
dir: /var/empty
shell: /usr/bin/false
gecos: SecurityAgent
name: _serialnumberd
password: *
uid: 58
gid: 58
dir: /var/empty
shell: /usr/bin/false
gecos: Serial Number Daemon
name: _spotlight
password: *
uid: 89
gid: 89
dir: /var/empty
shell: /usr/bin/false
gecos: Spotlight
name: _sshd
password: *
uid: 75
gid: 75
dir: /var/empty
shell: /usr/bin/false
gecos: sshd Privilege separation
name: _svn
password: *
uid: 73
gid: 73
dir: /var/empty
shell: /usr/bin/false
gecos: SVN Server
name: _teamsserver
password: *
uid: 94
gid: 94
dir: /var/teamsserver
shell: /usr/bin/false
gecos: TeamsServer
name: _tokend
password: *
uid: 91
gid: 91
dir: /var/empty
shell: /usr/bin/false
gecos: Token Daemon
name: _unknown
password: *
uid: 99
gid: 99
dir: /var/empty
shell: /usr/bin/false
gecos: Unknown User
name: updatesharing
password: *
uid: 95
gid: -2
dir: /var/empty
shell: /usr/bin/false
gecos: Update Sharing
name: _uucp
password: *
uid: 4
gid: 4
dir: /var/spool/uucp
shell: /usr/sbin/uucico
gecos: Unix to Unix Copy Protocol
name: _windowserver
password: *
uid: 88
gid: 88
dir: /var/empty
shell: /usr/bin/false
gecos: WindowServer
name: _www
password: *
uid: 70
gid: 70
dir: /Library/WebServer
shell: /usr/bin/false
gecos: World Wide Web Server
name: _xgridagent
password: *
uid: 86
gid: 86
dir: /var/xgrid/agent
shell: /usr/bin/false
gecos: Xgrid Agent
name: _xgridcontroller
password: *
uid: 85
gid: 85
dir: /var/xgrid/controller
shell: /usr/bin/false
gecos: Xgrid Controller
name: chowmein
password: ******
uid: 501
gid: 501
dir: /Users/chowmein
shell: /bin/bash
gecos: Arnold Chow
name: daemon
password: *
uid: 1
gid: 1
dir: /var/root
shell: /usr/bin/false
gecos: System Services
name: nobody
password: *
uid: -2
gid: -2
dir: /var/empty
shell: /usr/bin/false
gecos: Unprivileged User
name: root
password: ******
uid: 0
gid: 0
dir: /var/root
shell: /bin/sh
gecos: System Administrator

Screensaver, system sounds and itunes problem

I did all the updates and even used migration assistant so my computer has been through allot already. I do not know which update affected my screen saver and optical audio but my screen saver is having the same issue with two monitors. My VGA monitor displays photos when the screen saver kicks in but my macbook just says looking for pictures. I tried reseting pram, repairing permissions and "safe boot" but nothing works. My optical audio somehow messes with my system sounds and iTunes on first song or podcast played. Sometimes the progress bar will freeze and I can't move it.(the time counter for a track in iTunes). The system sound works off and on when I use optical audio out to my stereo receiver. I talked to apple care and the genius bar and they said I might need to archive and install from the recovery discs that came with my computer. I think if I did that and did all the updates then the problem would return because I think it is a firmware or software update problem and not third party software interacting with the system.

iTunes shouldn't do that. Normally when iTunes finds that it would like to move/rename a file after download or a tag edit, and the filename it wants to use is already in use, it adds a " 1" or " 2" to the end of the filename. It does not overwrite the original file. In fact if it had reused the filename then there would be two entries in your library, which would both have the same information and content. Is this the case? How exactly is the title of the film spelt?
File & folder names are limited to 40 characters in Windows so I would expect (judging by the titles given in the store) to find the movies in a folder called:
Harry Potter and the Deathly Hallows - P
and to be called
Harry Potter and the Deathly Hallows.m4v and
Harry Potter and the Deathly Hallo 1.m4v
Hopefully you have a backup of the missing file as, in principle, you are only allowed to create one copy using the redemption code.
tt2

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I have just installed 10.5 and have turned on spaces. I have put safari into its own space. When I control click on a hyperlink and select 'open in new window' from the submenu the new window does not open. I can open a new tab but new windows do not appear. The windows don't appear in any other space either.
Is this a spaces/safari conflict or a safari problem?

Hi John,
I agree with Adam on the <cflocation> tag. I suspect it is a browser setting.
Like in FireFox
Tools/Options/Tabs
[X] Open new windows in a new tab
Like in IE,ver7
Tools/Internet Options/General Tab/Tab Section/Settings button
then bottom section "Open links from other programs in"
[X] A new tab in the current window
Try unchecking these boxes and then try your process again. Not
saying this will correct your issue, but does seem like a browser
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I'm designing a website using Typekit web font Open Sans 14pt. in Muse CC. When I preview page in Chrome or Safari (on Windows 7 64bit O.S.) the text doesn't display exactly word per line my Muse file. Words drop down to the next line. Almost like kerning has adjusted, but can't see it with the naked eye. However, using Chrome and Safari on my iPad, the text displays exactly the same as my Muse file - no problem. Using Firefox and Internet Explorer on the PC, no problem - text displays as per the Muse file. Problem only with Chrome and Safari on my PC. Tried playing with encoding etc in settings but no progress.

Hey
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Is this not a problem you've seen before?
Overall, I'm very enthusiastic about Muse and using it in conjunction with Catalyst to allow clients to do some updating.
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Firefox AND Safari problems.

So, every so often Safari will just stop working, it wont go to new sites or anything. And Safari is acting up, it wont display certain things on websites.
Same with firefox.
I ran the software update to see if that would do anything but nope!
I just have to switch from one to the other every time it happens.
All my other programs conected to the internet work (AIM, iTunes, Mail).
Im already having enough problems with my Mac.
Whats next?
Sheesh!

Hello! i think you answered your own question.... "I just have to switch from one to the other". I think you have a corrupt user account. Tom

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I have a brand new X200 with PM 1.54. At first everything was working great. Over the past few days I've noticed a few things:
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2. After running the computer for about 1/2 hr, suddenly the PM shows a dramatic reduction in amount of time left on my battery which coinsides with:
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Since your Mac Pro is new, you would do well to contact Apple about this problem while the warranty is still in effect.

Keychain, System Prefs and Safari problems...

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