Keyed footage from Premiere Pro CC getting cut in half by AME

Hello all,
   I am having an odd sort of problem. Anytime I have a sequence from Premiere that includes Keyed footage (UltraKey), the render from AME cuts the keyed subject in half, resulting in a waist - down view. If I take that same sequence and export it directly from Premiere, this does not happen - it renders and exports fine - so the issue is definitely an AME one. Since I can export from Premiere, I'm not completely stuck, but I am editing a series of more than 50 videos with anywhere from 2 - 7 keyed segments in each one, and not being able to cue up a batch of renders, instead having to do them one at a time from Premiere is an absolute workflow (and deadline) killer.
    I have, of course taken all of the usual steps... Restarted the application, restarted the machine, checked for any updates, trashed and rebuilt preferences - twice (once using the Shift at launch method, the other by going to the preferences folder and deleting them directly) - nothing has made any impact on the situation.
    If this is some sort of known issue, i would appreciate some insight as to when it might be resolved.   If it is not, and there is something awry in my universe, then I need some assistance in figuring out a fix.
    Now the specifics:
     2012 iMac i7 @3.4GHz / 16GB / OSX 10.8.5 / PP CC 7.2.1 (4) / AME CC 7.2.0.43 (64-bit) / Mercury Playback Engine GPU Accelration (Open CL) from GeForce GTX 680MX with 2GB
Thank you,
- Will Frazier

Right - so switching AME's render engine from Open CL to CUDA resolved the problem for me... just in case anyone else has a similar issue.

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as I know Adobe products are buggy no matter what hardware you have.
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Hi there,
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Hunt
PS - note that in the screen-cap, I have composited the dialog box, as though it fully displayed, with no need to scroll it. Depending on your display, you may need to scroll, and your scroll bars will look different from what you see here - just ignore that part of it.
Message was edited by: the_wine_snob - Added PS

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Hello there,
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Hi Maruf,
Maruf Noyoft wrote:
Kevin,
I reset as you suggested and it took care of it.
Great!
Maruf Noyoft wrote:
So, if you don't mind explaining me the cause of the problem that I had? Or
an article about it. It is just for me for getting to know better the program and the system.
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Lucian,
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Hi everyone,
I'm reporting this issue in case someone else would have the same problem.
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Vincent

Hi Vincent,
I feel your pain, you are not alone. Here are my machine specs and my very frustrating situation, if anyone has any idea as to how I should move forward, I would really appreciate the input/advice...
iMac - 27" Late 2013
Processor 3.4 GHz Intel Core i5
Memory 12 GB 1067 MHz DDR3
Graphics NVIDIA GeForce GTX 780M 4096 MB
Software OS X 10.9.4 (13E28)
I'm having similar issues that began when I installed Premiere Pro CC 2014, and actually got worse with the latest update/release. The majority of my projects worked fine at first, but the update last week ended that quickly. I did what I know I never should do and updated Adobe CC while completing a project on a deadline. I thought some of the fixes would help me complete the project sooner. Needless to say, the deadline has passed, my client is pissed enough to not pay me or hire me again and I'm stuck with an almost-there version that I can't export correctly because of this software. This is my problem, not Adobe's, but I didn't expect such a detrimental update to halt my operation.
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Resetting permissions on Adobe Preference Folder...
This is what I read would get the CC and 2014 apps communicating correctly so that they could utilize my plugins. There is a problem, I believe, in that their are TOO MANY locations where Adobe folders/components live. There are 3 "Preferences" folders that I found, and I don't know which effects what process, but the folder I changed permissions on clearly effects the operation of all of the CC & 2014 apps I had installed, as well as my HDD. Kernel Extensions and the entire system.
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>trying to get as much info as possible.
Here Tutorials
http://forums.adobe.com/thread/913334
http://forums.adobe.com/thread/845731?tstart=0
-and http://forums.adobe.com/message/3234794
A "crash course" http://forums.adobe.com/thread/761834?tstart=0
A Video Primer for Premiere http://forums.adobe.com/thread/498251?tstart=0
Premiere Tutorials http://forums.adobe.com/thread/424009
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And http://blogs.adobe.com/premiereprotraining/2010/06/how_to_search_for_premiere_pro.html
CS5 Tutorials http://bellunevideo.com/tutlist.php
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Tutorial http://www.tutorialized.com/tutorials/Premiere/1
Tutorial http://www.dvxuser.com/V6/forumdisplay.php?f=21
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Premiere Pro Wiki http://premierepro.wikia.com/wiki/Main_Page
Exporting to DVD http://help.adobe.com/en_US/premierepro/cs/using/WS3E252E59-6BE5-4668-A12E-4ED0348C3FDBa.h tml
And http://help.adobe.com/en_US/premierepro/cs/using/WSCDE15B03-1236-483f-BBD4-263E77B445B9.ht ml
Color correction http://forums.adobe.com/thread/892861?tstart=0
Photo Scaling for Video http://forums.adobe.com/thread/450798?tstart=0
-Too Large = Crash http://forums.adobe.com/thread/879967?tstart=0
After Effects Tutorials http://www.videocopilot.net/
Authoring http://www.videocopilot.net/tutorials/dvd_authoring/
Encore Tutorial http://www.precomposed.com/blog/2009/05/encore-tutorial/
And more Encore http://library.creativecow.net/articles/devis_andrew/
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CS5 User Guides - online and PDF (right click PDF link to save PDF to your hard drive)
http://blogs.adobe.com/premiereprotraining/2010/08/help-documents-for-creative-suite-5-pdf -and-html.html
Run as Administrator http://forums.adobe.com/thread/771202?tstart=0

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Is it possible to upgrade from premiere pro 1.5 to CS5?

1st, CS5 is no longer sold, but you may still buy CS6 standalone, or a monthly subscription to CC on the Cloud
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Hey all.
Would be massively grateful if anyone here could help me out. I'm in the process of trying to export a 23 and a half minute project from Premiere Pro CS3. I've tried exporting to different formats, (Quicktime, MPEG2, etc..) but keep arriving at the same conclusion. The process will freeze midway through, and I'm greeted by the following error messages:
"premiere pro debug event
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[..\..\Src\PPixHandleUtilities.cpp-114]"
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>13.4GB free
FAR too small !!!
The program itself uses more than that for temporary working files
Also, unless you already have a 2nd hard drive or eSata external, you are below specification
Trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
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Partition = Crash http://forums.adobe.com/thread/957286
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Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433 use USB externals for editing
A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used the eSata Dock below... for reference only, YMMV and all the usual disclaimers
http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t

Keyed footage from Premiere Pro CC getting cut in half by AME

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