Keylight not working properly in ae cs6 trial

after effects cs6 trial v11.0.2.
windows 8.
I dont know codes and stuff. i have windows 8..thats all i know. i have another camera but i havent tried keylight on it yet but my problem is with windows 8 right now
no error messages
         following a video tutorial on how to chroma key
was my first time chroma keying
quicktime 7.7.3.
nothing? just after effects
no idea
4gb ram, x64 based processor, one disk drive.
trapcode?
no idea
never even got to ram preview?
Are you using Render Multiple Frames Simultaneously multiprocessing? i dont know what that is
i was following a video tutorial: go to key light 1.2, use the eyedropper, click on the color, it becomes a blackish blue; i want white

All you need to do is put a white solid below your track or set your Composition background color to white.
Keylight creates an alpha channel which means everything you see that is black is actually transparent. Putting a white solid or any other footage below your keyed footage will show you that.
Either the tutorial you are following is a very bad one or you missed something.

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    Path:            /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
    Identifier:      com.adobe.InDesign
    Version:         9.2.0.69 (9200)
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    Report Version:  11
    Anonymous UUID:  ********************
    Sleep/Wake UUID: *********************
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    0   libsystem_kernel.dylib         0x00007fff8af44622 __open_nocancel + 10
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    11  com.adobe.InDesign.AWS         0x000000011667a370 0x116676000 + 17264
    12  com.adobe.InDesign.AWS         0x00000001166772a7 0x116676000 + 4775
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    8   IMSLib.dylib                   0x00000001199f894b 0x1199c0000 + 231755
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    4   libsystem_malloc.dylib         0x00007fff919a5dbb _nano_malloc_check_clear + 445
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    13  IMSLib.dylib                   0x0000000119a414fb 0x1199c0000 + 529659
    14  IMSLib.dylib                   0x0000000119a416a2 0x1199c0000 + 530082
    15  IMSLib.dylib                   0x00000001199ea192 0x1199c0000 + 172434
    16  IMSLib.dylib                   0x00000001199ded11 0x1199c0000 + 126225
    17  IMSLib.dylib                   0x00000001199d37ef 0x1199c0000 + 79855
    18  IMSLib.dylib                   0x00000001199e3851 0x1199c0000 + 145489
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    0   libsystem_kernel.dylib         0x00007fff8af449aa __select + 10
    1   com.apple.CoreFoundation       0x00007fff8d1fbd43 __CFSocketManager + 867
    2   libsystem_pthread.dylib       0x00007fff97872899 _pthread_body + 138
    3   libsystem_pthread.dylib       0x00007fff9787272a _pthread_start + 137
    4   libsystem_pthread.dylib       0x00007fff97876fc9 thread_start + 13
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    0   libsystem_kernel.dylib         0x00007fff8af44e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff97873f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff97876fb9 start_wqthread + 13
    Thread 8 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000119dfa000  rcx: 0x0000000119df8958  rdx: 0x0000000000000000
      rdi: 0x0000000000007c13  rsi: 0x0000000000000006  rbp: 0x0000000119df8980  rsp: 0x0000000119df8958
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000008000000  r11: 0x0000000000000206
      r12: 0x0000000104bf7000  r13: 0x00006180002737c0  r14: 0x0000000000000006  r15: 0x0000000000000000
      rip: 0x00007fff8af44866  rfl: 0x0000000000000206  cr2: 0x00000001083c9000
    Logical CPU:     0
    Error Code:      0x02000148
    Trap Number:     133
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           0x101089000 -        0x101089fff +com.adobe.InDesign.InDesignModel (9.0 - 0) <7DCCCD9E-8ECB-330B-84AF-4F090F82BBBA> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
           0x10108e000 -        0x10109cfff +com.adobe.boost_threads.framework (7.0.847203 - 7.0.847203.0) <A0AE19A9-2B8E-310A-8AC1-0E2E026E7A40> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
           0x1010b2000 -        0x1010b8ff7 +com.adobe.boost_date_time.framework (7.0.847203 - 7.0.847203.0) <F30F59C3-41C0-3DB1-899A-E2491EA25263> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
           0x1010c7000 -        0x101536ff7 +PublicLib.dylib (1) <1B305F6E-A0D3-39A3-91FE-B878D638B7A7> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/PublicLib.dylib
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           0x101a38000 -        0x101b7efff +com.adobe.ACE (AdobeACE 2.20.02.31977 - 2.20.02.31977) <3A212837-B075-34C0-96E9-5A4019C9DFEE> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
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    Hello,
    I have no idea what caused this to happen, but both my remotes (I have one from my MacBook Pro and one from my AppleTV) seem to not work properly with AppleTV. It sometimes works but it is extremely frustrating as it only registers about 1 out of every 10-20 clicks then continues to remember the previous clicks therefore making it essentially impossible to select the desired menu/item. Basically it just seems like it's out of control!
    I tested whether it was the remote or AppleTV that was causing the problem by running Front Row on my MacBook Pro and both remotes seem to navigate Front Row perfectly fine. They both act the same way with AppleTV, whether they are paired or not. It seems as though something happened with my AppleTV. This problem occurred randomly, with no specific cause I can think of.
    Please let me know if any of you have ever experienced this problem and what your solution was, if any!
    I have tried restoring to factory conditions, resetting settings, ran diagnostics, unplugged and replugged it, and nothing seems to be working!
    Oh, and I just replaced the battery on one and have tried swapping batteries, etc.
    HELP PLEASE!
    Thank you,
    Travis

    The menus have never been as responsive as they used to since the 2.0 update in my opinion - basically AppleTV seems to cache/buffer remote click if it is busy or perhaps waiting for something to stream from itunes, and when resources become available it suddenly executes all command rapidly which makes it behave wildly in menus.
    Usually happens I find after restarting the unit or if streaming drives have gone in to power saving modes and there's a delay while they wake up to feed the AppleTV.

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