Keynote crash with duplicate slides

Keynote crashes if I duplicate a slide and then try to save the file: save window comes up, file starts to save, then app crashes with save unfinished. Anyone know of any fixes?

Try deleting the preferences for Keynote in your Library. Quit out of Keynote. Go to your user home (i.e., click your user name in the Finder sidebar), then go to Library, then Preferences. Delete the file "com.apple.Keynote.plist". Restart Keynote and see if that solves the problem.
If not, the next step is to re-install Keynote. Delete it from within Applications, in the iWork (or iWork '06) folder. Re-install the software, and see if that solves it. If not, post here, and we'll see what other options are available.

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  • Crashing with EXC_BAD_ACCESS (SIGSEGV)

    I have been trying to use keynote to show a slide show on a monitor in another part of the building but it is crashing with the same error, usually after more than 24 hours running. I have been sending the reports to Apple, but after 4 in as many days, I am wondering if there is something I can do to trouble shoot.
    I have keynote is looping a presentation to an refurbished AppleTV via a refurbished Airport Express (June 2012). The Airport Express is creating a network, 2.4/GHz, and it is not connected to the internet or our local network
    Since I don't want to dump console reports into the post, I look at the console and it seems the same after the first 3 thread, at least to the untrained eye, so I deleted 4-9 in the interest of space. I only included the first part of the bianary images to save space. Please let me know if there is more information I need to include. 
    Any suggestions are welcome and thanks for your time.
    Process:         Keynote [370]
    Path:            /Applications/Keynote.app/Contents/MacOS/Keynote
    Identifier:      com.apple.iWork.Keynote
    Version:         6.1 (1769)
    Build Info:      Keynote-1769000000000000~1
    App Item ID:     409183694
    App External ID: 290032634
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [186]
    Responsible:     Keynote [370]
    Date/Time:       2014-02-13 05:44:43.445 -0500
    OS Version:      Mac OS X 10.9.1 (13B42)
    Report Version:  11
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   GLEngine                                0x00007fff83f4b57d gleRunVertexSubmitImmediate + 7021
    1   GLEngine                                0x00007fff83ecec86 gleDrawArraysOrElements_ExecCore + 713
    2   GLEngine                                0x00007fff83e4629e glDrawElements_Exec + 332
    3   com.apple.iWork.Keynote                 0x0000000103222eef 0x101d70000 + 21704431
    4   com.apple.iWork.Keynote                 0x0000000101e641d7 0x101d70000 + 999895
    5   com.apple.iWork.Keynote                 0x0000000101e7183d 0x101d70000 + 1054781
    6   com.apple.iWork.Keynote                 0x0000000101e71d6e 0x101d70000 + 1056110
    7   com.apple.QuartzCore                    0x00007fff8878e2aa CAOpenGLLayerDraw(CAOpenGLLayer*, double, CVTimeStamp const*, unsigned int) + 733
    8   com.apple.QuartzCore                    0x00007fff8878de49 -[CAOpenGLLayer _display] + 395
    9   com.apple.QuartzCore                    0x00007fff887411a2 CA::Layer::display_if_needed(CA::Transaction*) + 590
    10  com.apple.QuartzCore                    0x00007fff887408f1 CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 35
    11  com.apple.QuartzCore                    0x00007fff8874037c CA::Context::commit_transaction(CA::Transaction*) + 236
    12  com.apple.QuartzCore                    0x00007fff88740016 CA::Transaction::commit() + 388
    13  com.apple.QuartzCore                    0x00007fff887507a1 CA::Transaction::observer_callback(__CFRunLoopObserver*, unsigned long, void*) + 71
    14  com.apple.CoreFoundation                0x00007fff88e7a0a7 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
    15  com.apple.CoreFoundation                0x00007fff88e7a017 __CFRunLoopDoObservers + 391
    16  com.apple.CoreFoundation                0x00007fff88e6b294 CFRunLoopRunSpecific + 340
    17  com.apple.HIToolbox                     0x00007fff895fdf0d RunCurrentEventLoopInMode + 226
    18  com.apple.HIToolbox                     0x00007fff895fdcb7 ReceiveNextEventCommon + 479
    19  com.apple.HIToolbox                     0x00007fff895fdabc _BlockUntilNextEventMatchingListInModeWithFilter + 65
    20  com.apple.AppKit                        0x00007fff8668528e _DPSNextEvent + 1434
    21  com.apple.AppKit                        0x00007fff866848db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    22  com.apple.AppKit                        0x00007fff866789cc -[NSApplication run] + 553
    23  com.apple.AppKit                        0x00007fff86663803 NSApplicationMain + 940
    24  libdyld.dylib                           0x00007fff87bc15fd start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff88dec662 kevent64 + 10
    1   libdispatch.dylib                       0x00007fff8565e43d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                       0x00007fff8565e152 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib                  0x00007fff88de7a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff88de6d18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff88e6c315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff88e6b939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff88e6b275 CFRunLoopRunSpecific + 309
    5   com.apple.AppKit                        0x00007fff868251ce _NSEventThread + 144
    6   libsystem_pthread.dylib                 0x00007fff886bf899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff886bf72a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff886c3fc9 thread_start + 13
    Thread 3:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x00007fff88de7a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff88de6d18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff88e6c315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff88e6b939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff88e6b275 CFRunLoopRunSpecific + 309
    5   com.apple.Foundation                    0x00007fff84357907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6   com.apple.Foundation                    0x00007fff8435770b __NSThread__main__ + 1318
    7   libsystem_pthread.dylib                 0x00007fff886bf899 _pthread_body + 138
    8   libsystem_pthread.dylib                 0x00007fff886bf72a _pthread_start + 137
    9   libsystem_pthread.dylib                 0x00007fff886c3fc9 thread_start + 13
    4 - 9 ...
    Thread 10:
    0   libsystem_kernel.dylib                  0x00007fff88debe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff886c0f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff886c3fb9 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x00007fff83f4b57d  rbx: 0x0000000000000009  rcx: 0x0000000000000008  rdx: 0x00007fff83f4c6a4
      rdi: 0x0000000000040900  rsi: 0x0000000000000001  rbp: 0x00007fff5de8da20  rsp: 0x00007fff5de8d7d0
       r8: 0x0000000000040900   r9: 0x00007f956d82cc00  r10: 0x00006000005910e0  r11: 0x00007f956d82cc00
      r12: 0x0000000000000002  r13: 0x0000000000044801  r14: 0x00007f956d82cc00  r15: 0x0000000000000001
      rip: 0x00007fff83f4b57d  rfl: 0x0000000000010207  cr2: 0x0000000000000008
    Logical CPU:     0
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
           0x101d70000 -        0x103e6afff  com.apple.iWork.Keynote (6.1 - 1769) <B4BDDB1E-0AD6-3CC3-893A-B7D188458A58> /Applications/Keynote.app/Contents/MacOS/Keynote
           0x104771000 -        0x104784fff  com.apple.MediaLibrary (1.0 - 637) <CB99F701-D188-34A1-A53B-0331A352C8A3> /System/Library/Frameworks/MediaLibrary.framework/Versions/A/MediaLibrary
           0x10495d000 -        0x10495dfeb +cl_kernels (???) <037FF78C-4F6E-448A-A47D-350578A04929> cl_kernels
           0x108a43000 -        0x108a43ffd +cl_kernels (???) <2AB8F59A-EB52-40A0-84F3-1368649C57D7> cl_kernels
           0x109147000 -        0x109148fe4 +cl_kernels (???) <C762D32E-E93F-4158-8395-E6193B7A7D3F> cl_kernels
           0x109156000 -        0x109157ff9 +cl_kernels (???) <BB4E5835-DB89-4496-BE57-9EF669E7DA40> cl_kernels
           0x11137e000 -        0x11137efff +cl_kernels (???) <079EC7E4-E91F-4D81-A966-CDDA5C9F3431> cl_kernels
           0x1117fa000 -        0x1118e0fef  unorm8_bgra.dylib (2.3.58) <9FF943D1-4EF7-36CA-852D-B61C2E554713> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
           0x111d8a000 -        0x111e6aff7  unorm8_rgba.dylib (2.3.58) <DDD1AFEB-FD30-34D2-958A-823C3EFD649A>
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 98
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 14665
        thread_create: 0
        thread_set_state: 0
    System Profile:
    Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f5
    Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Network Service: Built-in Ethernet, Ethernet, en0
    Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
    USB Device: Hub in Apple USB Keyboard
    USB Device: M4848
    USB Device: Apple USB Keyboard
    USB Device: Hub
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: DataTraveler 3.0
    USB Device: Hub
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: iMac, Apple Inc., 23.4

    I have been trying to use keynote to show a slide show on a monitor in another part of the building but it is crashing with the same error, usually after more than 24 hours running. I have been sending the reports to Apple, but after 4 in as many days, I am wondering if there is something I can do to trouble shoot.
    I have keynote is looping a presentation to an refurbished AppleTV via a refurbished Airport Express (June 2012). The Airport Express is creating a network, 2.4/GHz, and it is not connected to the internet or our local network
    Since I don't want to dump console reports into the post, I look at the console and it seems the same after the first 3 thread, at least to the untrained eye, so I deleted 4-9 in the interest of space. I only included the first part of the bianary images to save space. Please let me know if there is more information I need to include. 
    Any suggestions are welcome and thanks for your time.
    Process:         Keynote [370]
    Path:            /Applications/Keynote.app/Contents/MacOS/Keynote
    Identifier:      com.apple.iWork.Keynote
    Version:         6.1 (1769)
    Build Info:      Keynote-1769000000000000~1
    App Item ID:     409183694
    App External ID: 290032634
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [186]
    Responsible:     Keynote [370]
    Date/Time:       2014-02-13 05:44:43.445 -0500
    OS Version:      Mac OS X 10.9.1 (13B42)
    Report Version:  11
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   GLEngine                                0x00007fff83f4b57d gleRunVertexSubmitImmediate + 7021
    1   GLEngine                                0x00007fff83ecec86 gleDrawArraysOrElements_ExecCore + 713
    2   GLEngine                                0x00007fff83e4629e glDrawElements_Exec + 332
    3   com.apple.iWork.Keynote                 0x0000000103222eef 0x101d70000 + 21704431
    4   com.apple.iWork.Keynote                 0x0000000101e641d7 0x101d70000 + 999895
    5   com.apple.iWork.Keynote                 0x0000000101e7183d 0x101d70000 + 1054781
    6   com.apple.iWork.Keynote                 0x0000000101e71d6e 0x101d70000 + 1056110
    7   com.apple.QuartzCore                    0x00007fff8878e2aa CAOpenGLLayerDraw(CAOpenGLLayer*, double, CVTimeStamp const*, unsigned int) + 733
    8   com.apple.QuartzCore                    0x00007fff8878de49 -[CAOpenGLLayer _display] + 395
    9   com.apple.QuartzCore                    0x00007fff887411a2 CA::Layer::display_if_needed(CA::Transaction*) + 590
    10  com.apple.QuartzCore                    0x00007fff887408f1 CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 35
    11  com.apple.QuartzCore                    0x00007fff8874037c CA::Context::commit_transaction(CA::Transaction*) + 236
    12  com.apple.QuartzCore                    0x00007fff88740016 CA::Transaction::commit() + 388
    13  com.apple.QuartzCore                    0x00007fff887507a1 CA::Transaction::observer_callback(__CFRunLoopObserver*, unsigned long, void*) + 71
    14  com.apple.CoreFoundation                0x00007fff88e7a0a7 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
    15  com.apple.CoreFoundation                0x00007fff88e7a017 __CFRunLoopDoObservers + 391
    16  com.apple.CoreFoundation                0x00007fff88e6b294 CFRunLoopRunSpecific + 340
    17  com.apple.HIToolbox                     0x00007fff895fdf0d RunCurrentEventLoopInMode + 226
    18  com.apple.HIToolbox                     0x00007fff895fdcb7 ReceiveNextEventCommon + 479
    19  com.apple.HIToolbox                     0x00007fff895fdabc _BlockUntilNextEventMatchingListInModeWithFilter + 65
    20  com.apple.AppKit                        0x00007fff8668528e _DPSNextEvent + 1434
    21  com.apple.AppKit                        0x00007fff866848db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    22  com.apple.AppKit                        0x00007fff866789cc -[NSApplication run] + 553
    23  com.apple.AppKit                        0x00007fff86663803 NSApplicationMain + 940
    24  libdyld.dylib                           0x00007fff87bc15fd start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff88dec662 kevent64 + 10
    1   libdispatch.dylib                       0x00007fff8565e43d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                       0x00007fff8565e152 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib                  0x00007fff88de7a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff88de6d18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff88e6c315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff88e6b939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff88e6b275 CFRunLoopRunSpecific + 309
    5   com.apple.AppKit                        0x00007fff868251ce _NSEventThread + 144
    6   libsystem_pthread.dylib                 0x00007fff886bf899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff886bf72a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff886c3fc9 thread_start + 13
    Thread 3:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x00007fff88de7a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff88de6d18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff88e6c315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff88e6b939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff88e6b275 CFRunLoopRunSpecific + 309
    5   com.apple.Foundation                    0x00007fff84357907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6   com.apple.Foundation                    0x00007fff8435770b __NSThread__main__ + 1318
    7   libsystem_pthread.dylib                 0x00007fff886bf899 _pthread_body + 138
    8   libsystem_pthread.dylib                 0x00007fff886bf72a _pthread_start + 137
    9   libsystem_pthread.dylib                 0x00007fff886c3fc9 thread_start + 13
    4 - 9 ...
    Thread 10:
    0   libsystem_kernel.dylib                  0x00007fff88debe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff886c0f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff886c3fb9 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x00007fff83f4b57d  rbx: 0x0000000000000009  rcx: 0x0000000000000008  rdx: 0x00007fff83f4c6a4
      rdi: 0x0000000000040900  rsi: 0x0000000000000001  rbp: 0x00007fff5de8da20  rsp: 0x00007fff5de8d7d0
       r8: 0x0000000000040900   r9: 0x00007f956d82cc00  r10: 0x00006000005910e0  r11: 0x00007f956d82cc00
      r12: 0x0000000000000002  r13: 0x0000000000044801  r14: 0x00007f956d82cc00  r15: 0x0000000000000001
      rip: 0x00007fff83f4b57d  rfl: 0x0000000000010207  cr2: 0x0000000000000008
    Logical CPU:     0
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
           0x101d70000 -        0x103e6afff  com.apple.iWork.Keynote (6.1 - 1769) <B4BDDB1E-0AD6-3CC3-893A-B7D188458A58> /Applications/Keynote.app/Contents/MacOS/Keynote
           0x104771000 -        0x104784fff  com.apple.MediaLibrary (1.0 - 637) <CB99F701-D188-34A1-A53B-0331A352C8A3> /System/Library/Frameworks/MediaLibrary.framework/Versions/A/MediaLibrary
           0x10495d000 -        0x10495dfeb +cl_kernels (???) <037FF78C-4F6E-448A-A47D-350578A04929> cl_kernels
           0x108a43000 -        0x108a43ffd +cl_kernels (???) <2AB8F59A-EB52-40A0-84F3-1368649C57D7> cl_kernels
           0x109147000 -        0x109148fe4 +cl_kernels (???) <C762D32E-E93F-4158-8395-E6193B7A7D3F> cl_kernels
           0x109156000 -        0x109157ff9 +cl_kernels (???) <BB4E5835-DB89-4496-BE57-9EF669E7DA40> cl_kernels
           0x11137e000 -        0x11137efff +cl_kernels (???) <079EC7E4-E91F-4D81-A966-CDDA5C9F3431> cl_kernels
           0x1117fa000 -        0x1118e0fef  unorm8_bgra.dylib (2.3.58) <9FF943D1-4EF7-36CA-852D-B61C2E554713> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
           0x111d8a000 -        0x111e6aff7  unorm8_rgba.dylib (2.3.58) <DDD1AFEB-FD30-34D2-958A-823C3EFD649A>
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 98
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 14665
        thread_create: 0
        thread_set_state: 0
    System Profile:
    Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f5
    Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Network Service: Built-in Ethernet, Ethernet, en0
    Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
    USB Device: Hub in Apple USB Keyboard
    USB Device: M4848
    USB Device: Apple USB Keyboard
    USB Device: Hub
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: DataTraveler 3.0
    USB Device: Hub
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: iMac, Apple Inc., 23.4

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