Keynote Crashes When I Move Objects With Arrow Keys

Question

Subject explains it all.
This happens on both my 2.4GHZ Intel iMac and G4 powerbook.
Machines are running OS 10.5.2 and Keynote 2.0.2
I've bought both Leopard and Keynote and installed all the software from the CDs.
Message was edited by: linus.spindrift

Answer 1

The advice I would take from the last post would be used only to isolate the issue as it might relate to a system wide issue or a user specific issue. In other words, can we determine Keynote's behavior as being related to your home account and those files in your folder or the System (OS) level files? Read on please…
If, after creating a new user account and logging into and Keynote continues to behave the same way, then potentially there is file outside your homefolder responsible for this. The file in question would, I'm sure you would agree, be a file related to Keynote's functionality and is accessed while Keynote is in use.
When Keynote is attempting to follow your instructions it may be accessing a file that it relies on.
A program which you can download to troubleshoot the issue is called appzapper, you can visit the developer's site here: http://appzapper.com/
My suggestion would be to download this little app. Install it>drag and drop Keynote onto AppZapper. AppZapper will do its' best to find files relevant to the Keynote application and give you an opportunity to trash them.
If you are curious as to the files AppZapper associates with Keynote, copy the name of those files and do a Google search to find out more about those files.
In most cases the list of files, AppZapper associates are harmless if trashed, just make sure Keynote is not open while doing this or Keynote may sort of ask itself what is going on and behave oddly, a quit and relaunch should fix that if you forget to quit Keynote.
Good target files that AppZapper might find are what are known as .plist files, plist as in PropertyList. .plist files typically store application preferences. So if you have ever gone to the preferences for Keynote in this case and modified the settings that .plist file would have stored those changes you set. If you move the .plist files to the trash, Keynote, upon a relaunch will say to itself, oh look, my .plist files are missing and simply regenerate those .plist files.
The point here is if the .plist files were corrupt and Keynote was accessing those file(s) it would try to read the file and say to itself, hey I don't know how to read this and in this case, shut itself down.
AppZapper may find more than just .plist files, investigate any files you feel hesitant to trash using your our old friend Google to learn about what it is you are going to trash.
In most cases what AppZapper finds is safe enough to trash, just be sure to close Keynote before running this to keep Keynote from running into any unexpected surprises. It would be like yanking candy from a child's hand - that wouldn't be too nice.
Finally if the issue persists, using DVD1 that came bundled with your mac, you should be able to install the bundled software only.
Reinstalling Keynote or iLife should also be considered as a solution.
An entire OS purchase or OS re-installation is definitely overkill and not an elegant solution, not to mention the downtime.
The solution I am proposing hopefully makes common sense to you and gives you an overview in terms of understanding that there are files other than the application file related to any application's overall function.
AppZapper is a small download and may help you locate that stubborn file causing you grief.
That being said, creating a new user account on your mac and logging into it to isolate issues as being system wide or user specific is indeed the way to go to isolate issues in those terms.
Keep us posted.
Message was edited by: santoscork
Message was edited by: santoscork