Keynote crashing on Snow Leopard Is SFWordProcessing the culprit?
After having smoothly updated to Snow Leopard, I get Keynote systematically crashing.
At first it was only with specific files, but now it will not even launch at all. Here is the crucial part of the error message within the file "Problem Report for Keynote":
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /Library/Application Support/iWork '09/Frameworks/SFWordProcessing.framework/Versions/A/SFWordProcessing
Referenced from: /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
Reason: image not found
Is really this file SFWordProcessing the culprit? After reading similar posts about Pages, I tried to remove this file, but it has only worsened, even after reinstalling it.
It seems ironical that this Apple application is the only one that causes havoc on my new system. Any advice and suggestions for fixing this would be greatly appreciated.
Let me reply to my own question by simply providing the solution that worked for me. I still don't know the "culprit," but it may work for others as well.
I simply deleted the whole *iWork '09* folder in Applications, as well as the associated folder in the Library:
Macintosh HD > Library > Application Support > *iWork '09*
Then, I reinstalled the whole thing, and bing, it works!
Best wishes,
Similar Messages
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How can I create a full-screen view of Keynote slide in Snow Leopard?
How can I create a full-screen view of my Keynote slides in Snow Leopard?
I'm going to be importing into ScreenFlow to create a video.
Thank you!!Welcome to Apple Support Communities.
Do you want static screen captures or motion video of slides as titles, bullet points, and the like are presented?
Run the Keynote slide presentation in full-screen mode, then...
Static full-screen captures - use Command+Shift+3.
Static partial-screen captures - use Command+Shift+4 and use cursor to select the area of the screen to capture.
If you want motion video as builds occur, why not use Keynote's built-in Share, Export function?
(I'm on iLife '09.)
Also understand that the default slide format for Keynote is 1024x768, not full-screen MacBook 1280x800 screen size, so you'll have wide black borders unless you change the default size or crop the finished screen captures.
Message was edited by: kostby -
ID CS3 (5.0.4) Crash on Snow Leopard (10.6.2)
Hi Community,
I try to debug a InDesign CS3 (5.0.4) crash on Snow Leopard (10.6.2; Mac Mini) when the system come back from the sleep mode. InDesign terminate with some error messages:
1) "The network connection for the file XY is interrupted or the file was changed by another process"
2) "Abobe InDesign become closed. A serios problem was detected. Start InDesign again...
(corresponding translation into english)
The system.log contains referring to this crash:
-----------------------------------------------snip--------------------------------------- -----
30 ProntoMac [0x0-0x112112].com.adobe.InDesign[0]: reproStepsString:
Dec 9 14:51:30 ProntoMac Adobe Crash Reporter[18133]: (null)
Dec 9 14:51:30 ProntoMac [0x0-0x112112].com.adobe.InDesign[0]: 2009-12-09 14:51:30.562 Adobe Crash Reporter[18133:903] (null)
Dec 9 14:52:19 ProntoMac [0x0-0x121121].com.adobe.InDesign[18143]: objc[18143]: Class EpicJSWindowExternalHandler is implemented in both /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_personalization. One of the two will be used. Which one is undefined.
Dec 9 14:52:19 ProntoMac [0x0-0x121121].com.adobe.InDesign[18143]: objc[18143]: Class EpicWizardController is implemented in both /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_personalization. One of the two will be used. Which one is undefined.
Dec 9 14:52:19 ProntoMac [0x0-0x121121].com.adobe.InDesign[18143]: objc[18143]: Class EpicPanel is implemented in both /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_personalization. One of the two will be used. Which one is undefined.
Dec 9 14:52:19 ProntoMac [0x0-0x121121].com.adobe.InDesign[18143]: objc[18143]: Class EpicController is implemented in both /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_personalization. One of the two will be used. Which one is undefined.
Dec 9 14:52:19 ProntoMac /Library/Application Support/FLEXnet Publisher/Service/11.03.005/FNPLicensingService[18147]: Started
Dec 9 14:52:19 ProntoMac /Library/Application Support/FLEXnet Publisher/Service/11.03.005/FNPLicensingService[18147]: This service performs licensing functions on behalf of FLEXnet enabled products.
Dec 9 14:52:19 ProntoMac [0x0-0x121121].com.adobe.InDesign[18143]: objc[18143]: Class EpicController is implemented in both /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_registration. One of the two will be used. Which one is undefined.
Dec 9 14:52:19 ProntoMac [0x0-0x121121].com.adobe.InDesign[18143]: objc[18143]: Class EpicJSWindowExternalHandler is implemented in both /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_registration. One of the two will be used. Which one is undefined.
Dec 9 14:52:19 ProntoMac [0x0-0x121121].com.adobe.InDesign[18143]: objc[18143]: Class EpicWizardController is implemented in both /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_registration. One of the two will be used. Which one is undefined.
Dec 9 14:52:19 ProntoMac [0x0-0x121121].com.adobe.InDesign[18143]: objc[18143]: Class EpicPanel is implemented in both /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_registration. One of the two will be used. Which one is undefined.
-----------------------------------------------snap--------------------------------------- ----
Can anyone help to fix this?
Thx & Bye TomYes.
I had CS3 and CS4 on my MBP with Snow Leopard. -
Compressor 3.5.1 crashing on Snow Leopard 10.6.2?
I have problems with Compressor 3.5.1 crashing on Snow Leopard 10.6.2. It crashes on application launch. I have tried uninstalling Final Cut Studio completely using Jon Chappell's FCS Remover. After that I rebooted and then reinstalled completely from disc. It still crashes on launch. Then I tried installing the Pro Applications Update 2009-01, and it still crashes.
Is Compressor 3.5.1 working for you in Snow Leopard 10.6.2? Any suggestions? I guess next step is to reinstall Snow Leopard from scratch.
Here is the crash log:
Process: Compressor [1347]
Path: /Applications/Compressor.app/Contents/MacOS/Compressor
Identifier: com.apple.compressor.Compressor
Version: 3.5.1 (3.5.1)
Build Info: Compressor-3015338~2
Code Type: X86 (Native)
Parent Process: launchd [115]
Date/Time: 2010-02-02 21:13:15.321 +0100
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 614 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 13 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: 798E5A9B-65C3-45F3-B77C-93CCC1F0CC67
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x0000000080000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x95908e3e cachegetMethod + 30
1 libobjc.A.dylib 0x95909367 classlookupMethodAndLoadCache + 40
2 libobjc.A.dylib 0x95908f13 objc_msgSend + 83
3 libobjc.A.dylib 0x959093d7 classinitialize + 67
4 libobjc.A.dylib 0x95910972 prepareForMethodLookup + 85
5 libobjc.A.dylib 0x95911c17 lookUpMethod + 86
6 libobjc.A.dylib 0x95909367 classlookupMethodAndLoadCache + 40
7 libobjc.A.dylib 0x95908f13 objc_msgSend + 83
8 com.apple.AppKit 0x945e522d -[NSWindow _windowDeviceRound] + 65
9 com.apple.AppKit 0x945e3b57 _NSCreateWindow + 226
10 com.apple.AppKit 0x945e2cd6 -[NSWindow _commonAwake] + 1784
11 com.apple.AppKit 0x945df8fa -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 1524
12 com.apple.AppKit 0x945de549 -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1568
13 com.apple.AppKit 0x9460f782 -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 89
14 com.apple.AppKit 0x945ddf23 -[NSWindow initWithContentRect:styleMask:backing:defer:] + 71
15 com.apple.AppKit 0x9460f719 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 103
16 com.apple.qmaster.SwampUI 0x012b4897 -[BorderlessWindow initWithContentRect:styleMask:backing:defer:] + 101
17 com.apple.AppKit 0x9465cb86 -[NSWindowTemplate nibInstantiate] + 588
18 com.apple.AppKit 0x945cdca4 -[NSIBObjectData instantiateObject:] + 253
19 com.apple.AppKit 0x945ccfaa -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 336
20 com.apple.AppKit 0x945cb450 loadNib + 257
21 com.apple.AppKit 0x945caaa3 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
22 com.apple.AppKit 0x945ca759 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
23 com.apple.AppKit 0x945ca6a4 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
24 com.apple.prokit 0x00304643 NSProApplicationMain + 280
25 ...apple.compressor.Compressor 0x00004793 0x1000 + 14227
26 ...apple.compressor.Compressor 0x0000356a 0x1000 + 9578
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95d4e0ea kevent + 10
1 libSystem.B.dylib 0x95d4e804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x95d4dcc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x95d4da68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x95d4d4f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x95d4d336 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95d4d182 _workqkernreturn + 10
1 libSystem.B.dylib 0x95d4d718 pthreadwqthread + 941
2 libSystem.B.dylib 0x95d4d336 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x80000000 ebx: 0x95911bd5 ecx: 0x94d93a94 edx: 0x00000003
edi: 0x0163a170 esi: 0x00000003 ebp: 0xbffff0c8 esp: 0xbffff084
ss: 0x0000001f efl: 0x00010286 eip: 0x95908e3e cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x80000000Reinstalling both Snow Leopard and Final Cut Studio fixed the problem.
I am pretty sure the problem was related to incompatible frameworks coming from Leopard. I can do some more testing to find the exact framework that was causing problems. I am guessing on /System/Library/PrivateFrameworks/ProKit.framework and /System/Library/PrivateFrameworks/BrowserKit.framework which are installed by the ProRuntime.pkg. Those two frameworks are the only ones replacing already existing frameworks in the System folder. If you look inside the ProKit framework in Snow Leopard, there is a bundle called SnowLeopardPanels.bundle, which was called LeopardPanels.bundle in Leopard.
Time to build a new deployment package for Snow Leopard. I most likely just have to replace those two private frameworks though, just like when going from Tiger to Leopard. Oh the joys of Final Cut Studio deployment
Talking about deployment, this is a bit on the side, but I still can not believe Apple calls this a resolution: http://discussions.apple.com/thread.jspa?threadID=2170684 -
Illustrator and other CS4 Apps crashing in snow leopard
Hello,
Just upgraded from 10.5.8 to 10.6 and am having some very serious CS4 issues. I first noticed in flash when it constantly kept crashing on save. Now it seems that same issue is also on Illustrator durring open or save or export. I went over to photoshop and that's doing the same as well. The crash is similar on all programs in that it will thow a beach ball after you click save or open, then after a few seconds the entire program closes and two types of crash windows open. One that lets your submit a report and relaunch and the other seems liek the same thing with more options. I am using a Macbook pro dual core 2.2ghz with 4 gigs of ram. Does anybody have any suggestions?
Thanks!
-CodyThis is what I think the problem is that many of the users upgraded and there is a difference between Leopard and Snow Leopard which changes the way the OS works and interacts with the applications, but it is not unstable once you get a fresh start.
But how do you get a fresh start if you really do not understand or have any knowledge of those components?
Probably with a lot of pain and frustration.
I experienced all of the issues that everyone else experienced the difference is I did not panic and I thought about what are the kinds of things that would be me a real fresh start.
Short of an archival reinstall!
This is what I did. Instead of trying one thing at a time I simply trash all those files I knew could cause the problem.
Settings Folder ( it is important to trash the folder as it can itself be corrupt not just the preferences inside) then all the Cache files in the two Application Support Folders for the Adobe products giving me problems, any folder in the applications support folders under Adobe related to that application, Font Cache and the com.adobe.(Application name).plist files in the user preferences.
Now also I will give you a possible universal cause for crashing and that is what caused Photoshop to crash every time I used it.
The OS installed a font that it requires to run and I had substituted a postscript version of it prior to installing the OS upgrade and it worked fine, the postscript version. But I now had a duplicate version loaded and I had a choice to disable it or deactivate the postscript version which was the simplest thing to do and so I did it and Photoshop works and I notice that Illustrator behaved better as well.
My printer drivers were not working so I downloaded the upgrade and it was still not working so I remove the driver from the printer list and then added it back so the OS would know it had been added. The printers work fine. Well I had to clean the nozzle so that the printer would do a good job.
So it would be wise perhaps to try and get everything that can contribute to these issue off the system until the oS and the application can re create them in a fresh way. -
ITunes 10.4 keeps crashing in snow leopard - have error log
Hello,
The title says it all.. I went to open itunes and immediately after a few seconds a spinning beach ball comes up and it crashes. This has been very sporadic. My mac is a 6-core 2010 Msc Pro. Below is the error log:
Process: iTunes [286]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.5 (10.5b77)
Build Info: iTunes-10507701~2
Code Type: X86 (Native)
Parent Process: launchd [126]
Date/Time: 2011-08-30 01:13:05.264 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 34711 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 32 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: FAEEFBEB-294F-4526-AA48-4BFD2B4E896B
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
Crashed Thread: 2 Dispatch queue: FigFPSharedContextFPInitializationQueue
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x900d6afa mach_msg_trap + 10
1 libSystem.B.dylib 0x900d7267 mach_msg + 68
2 com.apple.CoreFoundation 0x93f9930f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x93f983f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93f98221 CFRunLoopRunInMode + 97
5 com.apple.HIToolbox 0x92ac1e04 RunCurrentEventLoopInMode + 392
6 com.apple.HIToolbox 0x92ac1bb9 ReceiveNextEventCommon + 354
7 com.apple.HIToolbox 0x92ac1a3e BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit 0x97108595 _DPSNextEvent + 847
9 com.apple.AppKit 0x97107dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 com.apple.AppKit 0x970ca1f3 -[NSApplication run] + 821
11 com.apple.iTunes 0x00004c34 0x1000 + 15412
12 com.apple.iTunes 0x00004a89 0x1000 + 14985
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x900fd382 kevent + 10
1 libSystem.B.dylib 0x900fda9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x900fcf59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x900fccfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x900fc781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x900fc5c6 start_wqthread + 30
Thread 2 Crashed: Dispatch queue: FigFPSharedContextFPInitializationQueue
0 com.apple.AppleGVAFramework 0x192d433d AVFQTX_CreateMediaAcceleratorInterface + 44943
1 com.apple.AppleGVAFramework 0x192d4cc6 AVFQTX_CreateMediaAcceleratorInterface + 47384
2 ...le.MediaToolbox.AVCFSupport 0x0177275e _FigCFCaptionRendererAddCommandDataForRow + 25446
3 ...le.MediaToolbox.AVCFSupport 0x017728f8 _FigCFCaptionRendererAddCommandDataForRow + 25856
4 libSystem.B.dylib 0x9010aa24 _dispatch_call_block_and_release + 16
5 libSystem.B.dylib 0x900fd48c _dispatch_queue_drain + 249
6 libSystem.B.dylib 0x900fcee8 _dispatch_queue_invoke + 50
7 libSystem.B.dylib 0x900fccfe _dispatch_worker_thread2 + 240
8 libSystem.B.dylib 0x900fc781 _pthread_wqthread + 390
9 libSystem.B.dylib 0x900fc5c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x900d6afa mach_msg_trap + 10
1 libSystem.B.dylib 0x900d7267 mach_msg + 68
2 com.apple.CoreFoundation 0x93f9930f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x93f983f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93f9e334 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000ff0f 0x1000 + 61199
6 libSystem.B.dylib 0x90104259 _pthread_start + 345
7 libSystem.B.dylib 0x901040de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x90104aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9010475e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x901063f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x000100ea 0x1000 + 61674
4 com.apple.iTunes 0x0005a323 0x1000 + 365347
5 libSystem.B.dylib 0x90104259 _pthread_start + 345
6 libSystem.B.dylib 0x901040de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x900d6afa mach_msg_trap + 10
1 libSystem.B.dylib 0x900d7267 mach_msg + 68
2 com.apple.CoreFoundation 0x93f9930f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x93f983f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93f9e334 CFRunLoopRun + 84
5 com.apple.iTunes 0x00076d6a 0x1000 + 482666
6 libSystem.B.dylib 0x90104259 _pthread_start + 345
7 libSystem.B.dylib 0x901040de thread_start + 34
Thread 6: com.apple.CFSocket.private
0 libSystem.B.dylib 0x900f5ac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x93fd8c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x90104259 _pthread_start + 345
3 libSystem.B.dylib 0x901040de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x900d6afa mach_msg_trap + 10
1 libSystem.B.dylib 0x900d7267 mach_msg + 68
2 com.apple.CoreFoundation 0x93f9930f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x93f983f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93f9e334 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000ff0f 0x1000 + 61199
6 libSystem.B.dylib 0x90104259 _pthread_start + 345
7 libSystem.B.dylib 0x901040de thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x900d6b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x901046e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x901335a8 pthread_cond_timedwait_relative_np + 47
3 com.apple.iTunes 0x000890f7 0x1000 + 557303
4 com.apple.iTunes 0x00088f8b 0x1000 + 556939
5 com.apple.iTunes 0x00088f27 0x1000 + 556839
6 com.apple.iTunes 0x00088da6 0x1000 + 556454
7 libSystem.B.dylib 0x90104259 _pthread_start + 345
8 libSystem.B.dylib 0x901040de thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x900d6afa mach_msg_trap + 10
1 libSystem.B.dylib 0x900d7267 mach_msg + 68
2 com.apple.CoreFoundation 0x93f9930f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x93f983f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93f9e334 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000ff0f 0x1000 + 61199
6 libSystem.B.dylib 0x90104259 _pthread_start + 345
7 libSystem.B.dylib 0x901040de thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x900fc412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x900fc9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x900fc5c6 start_wqthread + 30
Thread 11:
0 libSystem.B.dylib 0x900fc412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x900fc9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x900fc5c6 start_wqthread + 30
Thread 2 crashed with X86 Thread State (32-bit):
eax: 0xb0100e48 ebx: 0x00000000 ecx: 0x00000000 edx: 0xb0100e44
edi: 0x021d6e00 esi: 0x021d6e00 ebp: 0xb01005a8 esp: 0xb0100594
ss: 0x0000001f efl: 0x00010202 eip: 0x192d433d cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000008
Binary Images:
0x1000 - 0xe9afdb com.apple.iTunes 10.5 (10.5b77) <BE0449B1-8513-B8F7-C3C5-D972462A749E> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10d1000 - 0x114cfef com.apple.iTunes.iPodUpdater 10.4 (10.4) <8FAA906B-A61D-912A-E534-29D094FB180A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x1191000 - 0x11b6ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x11de000 - 0x11e3ff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x11e9000 - 0x140cff7 +libgnsdk_dsp.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <F33A74F3-6232-4933-18EB-3F3251CBFFCA> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.3.dylib
0x1427000 - 0x1447fe7 +libgnsdk_musicid.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <E6DBB1B3-0785-5066-02DB-16BC338656FE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.3.dylib
0x1454000 - 0x151efe7 +libgnsdk_sdkmanager.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <DFAA35B6-6424-5400-4AE8-30C7121BEEB0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.3.dylib
0x1535000 - 0x1577fe7 +libgnsdk_submit.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <8B86BE3D-0BD6-853C-53AE-596073375997> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.3.dylib
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0x95610000 - 0x95712fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
0x95791000 - 0x95998feb com.apple.AddressBook.framework 5.0.4 (883) <E26855A0-8CEF-8C81-F963-A2BF9E47F5C8> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
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0x95b0a000 - 0x95b8afeb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
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0x96e6e000 - 0x96fb1fef com.apple.QTKit 7.7 (1783) <0C6814E2-98C2-74F4-770F-BA355CA86F0F> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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0x97064000 - 0x97094ff7 com.apple.MeshKit 1.1 (49.2) <5A74D1A4-4B97-FE39-4F4D-E0B80F0ADD87> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x970c0000 - 0x979a3ff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x979a4000 - 0x979a6ff7 libRadiance.dylib ??? (???) <5920EB69-8D7F-5EFD-70AD-590FCB5C9E6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x979a7000 - 0x979b8ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x979b9000 - 0x979c7fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x97aa7000 - 0x97aaeff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x97aaf000 - 0x97b2afff com.apple.AppleVAFramework 4.10.26 (4.10.26) <B293EC46-9F71-F448-F0E7-2960DC6DAEF7> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x97b2b000 - 0x97b78feb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <00A1A83B-0E7D-D0F4-A643-8C5675C2BB21> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x97b79000 - 0x97b8bff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x97b8c000 - 0x97bc6fe7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <C62A7753-99A2-6782-92E7-6628A6190A90> /usr/lib/libssl.0.9.8.dylib
0x97ec1000 - 0x97f38ff3 com.apple.backup.framework 1.2.2 (1.2.2) <D65F2FCA-15EB-C200-A08F-7DC4089DA6A2> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x97f39000 - 0x97f72fe7 com.apple.bom 10.0 (164) <CC61CCD7-F76C-45DD-6666-C0E0D07C7343> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x97f73000 - 0x98293ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x98294000 - 0x98294ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x98295000 - 0x98298ffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x98299000 - 0x982a6ff7 com.apple.AppleFSCompression 24.4 (1.0) <09E7FA6D-4BE8-5CA6-732F-D70EDF0E3910> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x982a7000 - 0x982aeff7 com.apple.agl 3.0.12 (AGL-3.0.12) <A5FF7623-9F55-0364-AD9B-42CF13C677C1> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x98330000 - 0x98781fef com.apple.RawCamera.bundle 3.7.1 (570) <AF94D180-5E0F-10DF-0CB2-FD8EDB110FA2> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x98782000 - 0x98788fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x98789000 - 0x987e1fe7 com.apple.datadetectorscore 2.0 (80.7) <A40AA74A-9D13-2A6C-5440-B50905923251> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x987e2000 - 0x987e2ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x987e3000 - 0x98920fe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <2D31CC6F-32CC-72FF-34EC-AB40CEE496A7> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x98921000 - 0x98990ff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x98991000 - 0x9899cff7 com.apple.CrashReporterSupport 10.6.7 (258) <8F3E7415-1FFF-0C20-2EAB-6A23B9728728> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x98b00000 - 0x98b3dff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x98b3e000 - 0x98bf7fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x98bf8000 - 0x99b4aff7 com.apple.QuickTimeComponents.component 7.6.6 (1783) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x99b4b000 - 0x99b4bff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x99b4c000 - 0x99be7fe7 com.apple.ApplicationServices.ATS 275.16 (???) <873C8B8A-B563-50F7-7628-524EE9E8DF0F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x99be8000 - 0x99be8ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x99be9000 - 0x99beffe7 com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x99bf0000 - 0x99d72fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x99d73000 - 0x99d95fef com.apple.DirectoryService.Framework 3.6 (621.12) <A4A47C88-138C-A237-88A5-877E5CAB4494> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x99d96000 - 0x99f58feb com.apple.ImageIO.framework 3.0.4 (3.0.4) <027F55DF-7E4E-2310-1536-3F470CB8847B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x99f59000 - 0x99f71ff7 com.apple.CFOpenDirectory 10.6 (10.6) <D1CF5881-0AF7-D164-4156-9E9067B7FA37> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x99f72000 - 0x99fa5fff libTrueTypeScaler.dylib ??? (???) <0F04DAC3-829A-FA1B-E9D0-1E9505713C5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x99fa6000 - 0x99fafff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x99fb0000 - 0x9a46bff7 com.apple.VideoToolbox 0.484.52 (484.52) <F7CF9485-A932-1305-9AA6-3F7AC38B8B15> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x9a46c000 - 0x9a6d2ff7 com.apple.security 6.1.2 (55002) <64A20CEB-E614-D35F-7B9F-246BCB25BA23> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9a70c000 - 0x9a719fe7 libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <828CCEAB-F193-90F1-F48C-54E3C88B29BC> /usr/lib/libbz2.1.0.dylib
0x9a834000 - 0x9a855fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9a856000 - 0x9a863ff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9a8d1000 - 0x9a93fff7 com.apple.QuickLookUIFramework 2.3 (327.6) <74706A08-5399-24FE-00B2-4A702A6B83C1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x9a940000 - 0x9aa4cff7 libGLProgrammability.dylib ??? (???) <04D7E5C3-B0C3-054B-DF49-3B333DCDEE22> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x9aa4d000 - 0x9ab18fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylibiTunes 10.4 keeps crashing in snow leopard - have error log
According to the crash report you have Version: 10.5 (10.5b77) which is beta.
http://www.redmondpie.com/download-itunes-10.5-beta-5-required-for-syncing-ios-5 -beta-5/ -
Macbook crashes after Snow Leopard install
I've just upgraded to snow leopard, but now the macbook crashes about 3 seconds after the desktop appears. How do I getout of this? Any advice gratefully received. Thanks
Boot in Safe Mode
A Safe Mode boot can take a few minutes.
Launch Disk Utility. That is located in /Applications/Utilities
Select the startup disk on the left then select the First Aid tab.
Click Verify Disk (not Verify Disk Permissions)
If the startup disk needs repairing, follow the instructions for Using Disk Utility to verify or repair disks
Note: While you have the Disk Utility window open look for Capacity and Available at the bottom of the window.
Make sure you always have a minimum of 15% free disk space. -
All apps in Office 2008 Crash with Snow Leopard.
All apps in Office 2008 Crash with Snow Leopard. This is the only problem I am having since the upgrade. How can this be fixed?
Hello,
you don't write what kind of crash you are facing. The one I met was that after launching any of office programs it hanged on splash window, telling "Optimizing menu font performace".
I found a problem in FontBook - a lot of fonts had a yellow warning triangle there. When I clicked "Resolve duplicates", almost all my fonts were moved to trash (and Office started OK). I believe the updates I made from Tiger, to Leopard to Snow Leopard, mixed with installation of MS Office fonts made this mess.
I took the whole /Library/Fonts folder from another computer and replaced my broken Fonts folder on this computer. Reboot and all works fine. -
All browsers crashing in Snow Leopard!
I've been trying for a while now to send an e-mail through my Google Apps account and every time it will crash on me at some point. After many attempts I have the draft written, the recipient e-mail address saved, the subject saved and now I'm trying to attach a PDF.
I thought it might be the new Safari in Snow Leopard so I switched to Firefox. Same issues. I thought it might have something to do with running the 1Password 3 beta so I grabbed Chromium. Same issues. I even tried Opera to no joy. I'm a web designer, I have lots of browsers. I'm also running the latest versions of each so there shouldn't be any glaring Snow Leopard incompatibilities.
The only plugin I was running with in Safari was 1Password and given that neither Chromium nor Opera supports it I don't believe it's that.
I also shut down every single program except Text Edit to see if something was interfering. Didn't help.
I repaired disk permissions. A bunch of Flash Player issues popped up but the problem persisted even after they were repaired.
Any program that in any way effects anything on my system has been turned off yet they all keep crashing! I don't know why. There's nothing I can think of that all four browsers have in common! Help!And I chose to address the Safari part of the thread as it works fine on my system.
I don't use Opera or Firefox and Google Chrome was in Beta stage for Mac the last time I looked (so can't really be considered bug free).
Firefox has a similar underlying code to Safari (which is why some sites state you are running Mozilla / Netscape / Firefox when in fact you are running Safari). Opera (at least on the Windows side) identifies or emulates Internet Explorer / Safari / Netscape / Mozilla /Firefox for compatibility reasons with certain sites and plug ins.
If these browsers are all identifying themselves as basically the same thing, there may be a common shared library of plug ins. If it is a Safari plug in the other browsers are using, the same issue may be replicated on all browsers, hence I suggested clearing cache and resetting Safari.
The other possibility is Opera and Firefox are not Snow Leopard compatible.
I did understand the original post jmd1033, but I'll make sure I check with you before making any further suggestions. -
iMac, Model Identifier iMac12,1 with 121.5" screen, 2.8 GHz Intel Core i7 processor, 8 GB 1333 MHz DDR3 memory, 1 TB internal hard drive, running Snow Leopard 10.6.8 from internal drive.
I want to install Yosemite onto a 1 TB external hard drive (OWC) , and keep Snow Leopard installed on the internal hard drive. I want to be able to boot from either system, depending upon circumstance (at least until Yosemite is stable). Is this possible?It is possible. I'll let you read some articles that cover the setup:
Starting from an external USB storage device (Intel-based Macs) - Apple Support
or
http://osxdaily.com/2013/06/22/boot-mac-external-drive/ -
Computer iMac7,1 has been giving sundry problems for sometime. Within the last six weeks I have reinstalled the OS (Snow Leopard),without affecting the overall contents of the hard drive.
±3 weeks later the problems became more serious and I againreinstalled the OS and installed OS 6.6.7 from the internet.
I used the option to restore from the external backup driveand went back some time as it was my intention to reinstall individualcomponent in an attempt to find out where the problem might lie. This hasintroduced an entirely new problem! If I open Time Machine from the desktop itappears that all backups from late 2009 to June 2011 are intact. But, in thiscase there are none of the restore functions &c on screen. The latter areonly shown if Time Machine is opened from the menu bar or from the dock but, inthis case, available are only backups in late 2009!
I also opened the Apple Hardware Test in an attempt toestablish the nature of the problem. The ‘quick’ version said there’s nothingwrong; the more detailed one reported “Error detected, 4HD/11/40000004.” I haveagain tried to employ this test but nothing I do can induce it to open!!!
What to do? I need help urgently and would appreciate anyadvice that offers solutions to the problem.To check your S.M.A.R.T status open disk utility and click on your drive and then click on the info icon.
-
I have iMac 105.8 and want to upgrade to Snow Leopard, so got the disc from apple on line store and it will not install, just keeps ejecting from my desktop
You have entirely too little free space on the boot drive, for best performance it's best to have hard drives only 50% filled max and never more than 80% filled.
See Storage Drive here and reduce some space also make a seperate bootable clone backup of all your data BEFORE upgrading
Most commonly used backup methods
see here for how to find your disk space
Why is my computer slow?
If you upgrade and it doesn't go right or slows the machine down you might need to erase and install, which all your programs will have to be reinstalled from original sources and files from backup.
How to erase and install Snow Leopard 10.6
If you can't do this, then hire a local PC/Mac specialist.
Do not upgrade to 10.7 or 10.8 on that older machine, it will slow down and you will lose all your PPC based programs.
Leave the Lions for a brand new machine with a SSD drive. -
My time machine does not want to save any more the data from my powerbook 13" Snow Leopard; i get the message "Time Machine could not suppress the disk image of saving "Volumes/Time Capsule Disk/PowerBook _2011_03_21_123627 sparsebundle" What is the problem? What should I do?
Thanks !!
AlainCould that read " . . . could not access . . ."? If so, try repairing your backups, per #A5 in Time Machine - Troubleshooting.
If not, or if that doesn't help, see #A1 there. Use the TM Buddy widget it details to copy and post the messages here. -
I installed Snow Leopard and have the latest version of iTunes. However, when I connect my iPhone 4S, it charges and iPhoto opens, but iTunes doesn't seem to recognize the iPhone. It simply doesn't appear in the left column. What gives?
http://support.apple.com/kb/TS1591
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My MacBook Pro, 1.83 GHz Intel Core Duo gives me an error message during Lion install. My Intel Duo Core is not an Intel Duo Core and cannot install Lion. I already have Snow Leopard what is the problem with Lion?
You need a "Core 2 Duo" for lion, and I'm guessing you only have a "Core Duo" My wife's macbook is also a "Core Duo" and has Snow Leapord, but cannot install Lion.....
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Security question and wont receive a email
i forgot my security question answers went to manage account and it says email sent but i wont recieve an email... any answers?
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Why can't I change a Word file to a PDF file with your $9.99 monthly plan? I have done so before.
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Compatibilité Yosemite Acrobat Pro
Bonjour, j'utilise Acrobat pro version 11.0.09 sur MacBook Air avec Yosemite. Je rencontre plusieurs problèmes: a) Fonctionnalités manquantes depuis l'update vers Yosemite. par exemple Fichier / Créer / Combiner les Fichiers en un seul PDF... ne marc
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Hi After the upgrade of esso 10.1.4 to esso 11..1.1.2 we have found an issue on terminal server clients. We have an esso batch file that runs on startup for each user. This batch file now takes between 20-30 seconds as opposed to 5-10 seconds on the
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Opinions- Bootable Tiger on External, Should I Erase and Make It Leopard
Hi, I've been laboring over this idea. I have a G5 iMac with Tiger and an OWC external with the clone. The external (clone) has all my media libraries like my picts, music, apple loops, stuff like. This way my main drive is not full, as it is an 80 g