Keynote damaged file

Hi
I have started using the new keynote. I've had many problems with some animation changes, tolls disapearing but globaly, I thought the application was more stable . That was untill a several Gb lecture which I have been working on for several days with photos, videos, just opens with a grey rectangle and a cross for each picture......The file is reduced from several Gb to 8 Mb, I can still see my slides in the organizer but cannot do anything with the presentation. This has happened many times with the previous version and the new keynote still hasn't corrected this bug which is at least 5 years old......I can probably count in weeks the time this application has made me loose.. Anybody knows how to solve this issue so I don't redo everything one more time??????
Thanks
Phil

The crash has happened again... Using the previous version doesn't make any change: The bug destroys all the pictures and videos of the presentation! If you don't have a backup, you have to start all over again! This means having a hard disk running all the time and saving every 10 mn with time machine to make sure you don't have to redo too much. This is not what I would  advertize, as you do, a "stable and reliable version". It's incomplete, dangerous and time consuming. The iworks team contacted me, I sent 2 damaged files and since then....NOTHING!
The previous version started to be very unstable with the change to mavericks so how can you get back to the old version of MacOs, of keynote? What do you do with the files that have been opened with the new version that cannot be opened any more with a previous version.
Why isn't there a box you can tick saying "That didn't help me at all"???? To make sure there is never a negative feedback.?
These bugs have existed with Keynote for at least 5 years with multiple crashes when you manipulate large files with embedded video.
It has never been corrected and the new version is worse than all the previous ones!

Similar Messages

  • Need help badly. project file wont open. saying damaged file or may contain outdated elements. please help

    project file wont open. damaged file or contains outdated elements message. i believe its an XML error but i dont know how to fix it. please help

    As a happy user of the Matrox RT.X2 for many years, and later an equally happy user of a Matrox MXO2, I can say from experience that it is highly unlikely that this problem has anything to do with the Matrox hardware!
    Can you open a new blank project, and save it?
    If you cannot import your faulty project into a new project, can you import the sequence from your faulty project?
    Have you tried clearing the Media Cache, clearing your preferences, etc. - all among the techniques used to resurrect a Premiere Pro project that has gone bad???

  • Repair itunes library (damaged) file. Multiple iTunes libraries on an external harddrive. All libraries have been working fine. Do some "housecleaning" on a one of the large libraries 296GB. iTunes quit and now has damaged file. 296 GB still on HD.

    How to repair itunes library (damaged) file. Multiple iTunes libraries on an external harddrive. All libraries have been working fine. Do some "housecleaning" on a one of the large libraries 296GB. iTunes quits and now has damaged file. 296 GB still on HD.

    The duplication is unnecessary. Exporting creates a duplicate of the file. So now you'll have a duplicate of a duplicate. Exporting is not "working on" a file.
    No it's not merging, it's exporting from one to the Finder and into another. No matter what lose something. If you export the Original you leave behind all the work you've done in iPhoto. If you export anything else, you lose the non-destructive editing and the ability to revert to the original. With merging you preserve that work. Yes, you can trash the old Library when you have completed the manoevre but no it's not the same thing as merging.
    This User Tip
    https://discussions.apple.com/docs/DOC-4921
    has details of the options in the Export dialogue. But in brief:
    Current gets you the iPhoto Preview, used for sharing via media browsers. It's a jpg, medium quality missing metadata. Original gets the file you imported, unchanged and then you can export different version of the current version at different qualities. If you choose to export anything except the Original you do not get a Raw. There's no such thing as an "edited Raw", and you lose the connection between the original and the exported version. That means you've taken a non-destructive workflow and turned it into a destructive one.
    The Tiff will certainly be higher qulaity and less likely to suffer generational loss in future editing but the file sizes are vast, often more than 10 times the size of the jpeg.
    Put it this way, it would be cheaper to buy Library Manager than the disk you'll need to contain all the Tiffs. Unless you plan on a lot of editing, I'd go for a high quality jpeg as a reasonable compromise.
    To be clear:
    So, I guess my new question is, how can I edit the Raw image and keep it in a RAW format that IPhoto recognizes so that I can reprocess without any loss at a future time, or is it that once you edit a RAW image, then it is no longer a RAW image?
    Once you edit a Raw it can no longer be a Raw. End of.

  • Error when opening itunes : iTunes has stopped working ''A problem caused the program to stop working correctly''. When I repaired damaged files the problem still exists and also after uninstalling and redownloading and installing itunes. I have windows 8

    Error when opening iTunes : iTunes has stopped working '' A problem caused the program to stop working correctly''.
    When I repaired damaged files the problem still exists and also after uninstalling, redownloading and reinstalling iTunes.
    My pc is working with windos 8.
    Is there a solution?

    Hey there Rodney274,
    It sounds like you are getting an error from iTunes when you launch it. I would try the troubleshooting in this article named:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Start with troubleshooting for 3rd party plug ins section, then the rest of the article if needed:
    Start iTunes in Safe Mode
    Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
    Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    Click Continue.
    See if the issue you're experiencing persists in Safe Mode.
    If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Acrobat 9 pro seems to be damaging files, why?

    I tried searching for information. but haven't been able to find a prior discussion that helps.
    I have been using acrobat 9 pro on windows vista x64.  I build files by dragging and dropping pages from one file to another.  This is so that instead of having 12 files for a years worth of one bill, I have one.
    This has happened more than once, so I did a full scan of my hard drive looking for bad sectors in case the problem was the file being written onto a bad sector.
    What happens is that I open a file that has been fine and some of the pages are blank, both the thumbnail and the page.  When this has happened before each re-open produces more blank pages.
    The current file is 30,824 K.
    Any idea why this happens and what I can do to prevent it?

    I am not sure how to do this given what I am  doing. 
    Scenario 1:  I have scanned a bunch of pages into a single pdf file and at my leisure move the pages to different files.  Not sure how I would use insert pages in this situation.
    Scenario 2:  I open a monthly statement and move the pages into another file containing previous months statements.  Would I have to actually save the file first before I could follow your suggestion?
    Is there anyway of determining what fonts I need in order to check if I have them?
    Date: Mon, 25 May 2009 16:52:11 -0600
    From: [email protected]
    To: [email protected]
    Subject: acrobat 9 pro seems to be damaging files, why?
    To test the font issue, try using insert pages to add a file to another one rather than the drag and drop. There could be a bug in the latter, or just that fonts don't work well with that process, particularly if you do not have the fonts on your system.
    >

  • Corrupt or damaged files

    I was working on a file in indesign when my indesign crashed. Now when I try to open that file it says "Cannot open. The file is damaged and cannot be recovered." Here is the major problem. Not only did this crash affect this document but somehow damaged every document on my desktop. Every indesign document says the same thing when opening. I've tried to open the documents on other computers and they give the same message. Help! I'm about to lose days worth of work.

    Joel has, of course, in a backhanded way, asked if you have backups (and by now you probably know the correct answer to that question should always be "of course I do.").
    Guessing that you don't, and if nothing else will work to recover -- and one thing that has worked for me once in the past was to open as a copy, which nobody has yet suggested -- then you should evaluate the cost of rebuilding as opposed to paying $200 each for Q2ID and ID2Q from Markzware if you also have Quark Express. Opeing the damaged files in Quark, then opeing the Quark files in ID often will work to mostly or even fully recover your work. If you don't own a Quark license, Markzware will do it for you for about $200 per file, I think, no charge for failures. Depending on the number of files it might even be cost effective to buy a Quark license.

  • "File Import Failure Unsupported format or damaged file" in CS6 but fine in CS5.5

    Hello All.
    Recording in Pal DV AVI from Sony Z5U with MRC1K compact flash recorder.
    Imported files to computer using the Sony utility, and also tried dragging and dropping.
    Some files import to Premiere Pro CS6.03, but others give "File Import Failure: Unsupported format or damaged file,".
    The files that do import show up as 4:3 and I have to modify /  interpret footage to get them to show as 16:9,
    However, these same files play back just fine in Windows Media Player.
    Intriguingly these files import just fine to Premiere Pro CS5.5, and also show up correctly as 16:9.
    I can't figure out why some files import into CS6 and others don't....
    Anyone else seen this kind of behavior?
    (Normally I record in HDV and I've never had problems importing from MRC1K into Premiere, but the client specifically requested DV files for their ease of editing...)
    Cheers
    Mark
    PS When I use the DV recoverer utility on these files they import just fine into CS6....

    Hi Jim,
    OK, here's the video that imports OK into CS6.03 but that Premiere CS6.03 sees as 4:3:
    And here's the one that won't import into CS6.03 but is happily opened by CS5.5 and correctly seen as 16:9:
    Can you spot the difference? Thanks for having a look at this.
    Cheers
    Mark

  • When I started my PC this morning I got a pop-up message stating that CC has damaged files and required downloading. Indeed, CC did NOT work and subsequent attempts to download CC never got beyond the initial installer box. I am at my wits end here. Have

    When I started my PC this morning I got a pop-up message stating that CC has damaged files and required downloading from www.adobe.com/go/adobecreativecloudapp. Indeed, CC did NOT work and subsequent attempts to download CC never got beyond the initial installer box. The posted link also appears to be bogus I am at my wits end here. Have other users experiences this issue? Is this a clever intrusion?

    Please ensure you have the latest version of the Creative Cloud app installed
    http://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html
    We also have this solution for the having to sign in on every product launch
    http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    You can also try uninstalling & re-installing the CC.
    Regards
    Rajshree

  • Is there a procedure to open keynote 09 files with videos in the new Keynote without converting videos?

    is there a procedure to open keynote 09 files with videos in the new Keynote without converting videos?
    I have a big presentation with many video mov and avi files created with Keynote 09. When trying to open the file in the new Keynote the procedured crashes and Keynote crashes abruptly. It seens that an avi file is not converted. I have no more the old Keynote 09. How can this problem be solved?

    if you right click or control click on the file, do you get an option to 'show package contents'?

  • Keynote 09 files not recognized as "Presentations" by Spotlight

    I have folders with various presentations in Powerpoint, Keynote 08 and Keynote 09 formats. I have setup Smart Folders with search criteria that show me these presentations in a single view. I use the search criteria "Kind = Presentations" to narrow the search.
    Keynote 09 files or packages do NOT respond to this query - Spotlight does not "see" them as being of the kind "Presentations". Keynote 08 and Powerpoint files are correctly seen as "Presentations". Spotlight sees Keynote 09 files simply as "Documents", and thus they do not appear in my presentations Smart Folder.
    I have observed this on both of my Macs, each running 10.5.6.
    Anyone here have a workaround until Spotlight is updated?

    Good idea, Brie Fly. I hadn't used the more advanced Boolean options for search, so I modified the folder just to look for ".key" OR ".ppt" OR ".pptx" with the desired text string in the contents. Works fine until Spotlight is updated to automatically recognize Keynote 09 file types as being "Presentations".
    For those who don't know about the advanced options in Smart Folders, just hold down the Option key while editing properties. Magic stuff happens.

  • I am trying to identify a damaged file

    I used a hex editor to open the damaged file named 0006d407 Localized.rsrc
    and the contents of what I was able to see are below (the rest of the file is
    not accessible):
      $$2 fns  fnsp FontSync Profile 2kind
    ġˇ
    (the other characters in the file were null characters and were not displayed when I pasted this).
    Last September, there was an invalid reference in the metadata and I had to fix that invalid
    reference in order for fsck to not return an error. Since this damaged file was modified
    around the same time, I am guessing that this is the file that was damaged as a result
    of fixing the invalid reference.
    Can anyone identify what file this is and how I can replace it?
    -Chris

    I used a hex editor to open the damaged file named 0006d407 Localized.rsrc
    and the contents of what I was able to see are below (the rest of the file is
    not accessible):
      $$2 fns  fnsp FontSync Profile 2kind
    ġˇ
    (the other characters in the file were null characters and were not displayed when I pasted this).
    Last September, there was an invalid reference in the metadata and I had to fix that invalid
    reference in order for fsck to not return an error. Since this damaged file was modified
    around the same time, I am guessing that this is the file that was damaged as a result
    of fixing the invalid reference.
    Can anyone identify what file this is and how I can replace it?
    -Chris

  • Itunes damaged files

    I am using an external hard disk for storing songs and I continuously get error message : iTunes.exe damaged files (dutch beschadigd bestand). I already downloaded the update version of Ipod and reinstalled the Ipod itself. I should run CHKDSK and now more than 1000 files are removed while listening on my ipod before the files were good.
    While using Ipod songs are skipped or overruled by fragments of other songs.
    What could be wrong;
    - my new external harddisk ?
    - my Ipod itself?
    - Itunes programm?

    If Windows has difficulty reading information off iPod or iPod shuffle, it may display a message from the System Tray, indicating there's a corrupt file and to please run the Chkdsk utility.
    I recommend using the latest iPod Updater to restore iPod because this will address the file system issue and will also defragment the iPod drive. Although you can use the Chkdsk utility to fix file system errors on the drive mapped to iPod, Chkdsk will not defragment the drive.
    Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.
    Tip: Make sure you always eject iPod properly and that you wait for the orange light to stop blinking before disconnecting iPod shuffle. Click here to learn more about iPod shuffle status lights.
    This issue may be more likely to occur on iPod shuffle if iPod shuffle's file system has become heavily fragmented. A restore will eliminate fragmentation. Chkdsk will not.
    For restoring the ipod
    Open the iPod Software Updater application. It's in the Utilities folder, which is in your Applications folder. Open the iPod Updater showing the most recent date in the filename.
    Connect your iPod to your Computer.
    When it becomes available, click Restore. An alert box appears to confirm you want to restore iPod.
    A dialogue box will appear prompting you to enter an adminstrator's name and password.
    A progress bar appears on the computer screen.
    When the restore process on the computer has finished, close the iPod Updater and look at the screen on the iPod.
    If you see an image of a wall power plug, connect your iPod to the AC adapter that came with it and plug it into a wall outlet and wait for the restore to complete.
    If you see a progress bar underneath the Apple logo, leave the iPod connected to the computer.
    If you had to put iPod into Disk Mode before restoring, the iPod screen may display "OK to Disconnect" and you may need to reset iPod.
    After the restore is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
    iPod has been restored to factory settings and updated with the music and playlists in your iTunes music library.

  • What's with the Keynote 6 file format?

    Uploading Keynote 6 files to our box.com storage environment (or to Dropbox for that matter) fails when done through a browser. In fact all browser uploads of Keynote 6 files destroys the file and makes it into a folder.
    I there ANY way around this except zipping all files? Is this "packaged file format" just folders? Seem totally bizar that Apple would choose a file format that no other file system or protocol recognizes as a file.

    I was getting this all the time with 1.5, I have not seen it yet with 2. I think it's a memory thing, it happens more quickly if I am running Safari and other stuff. Sometimes quitting Aperture then starting again does the trick, more often shutting the machine down and rebooting clears it. I also have some very large tiff's in the library, Aperture can't (I've not tried it in 2 yet) cope with them, always the unsupported error message. These files are between 300mb to 1gig, sometimes it justs hangs on to the 300mb but mostly not. By the end of the day it was a real problem, I could only export images 2-3 at a time, if I tried to email 10 low res I would get either an out of memory warning or unsupported etc.
    Something holds onto the memory somewhere either in Ap or Safari or all things running.
    Kevin.

  • Damaged File... Can it be recovered?

    I created a Captivate 3 file and tried to open it simply from
    a normal folder, it had the Cp 3 icon next to it. Captivate 2 tried
    to open it, which damaged the file. Now when I try to open it from
    within Captivate 3, it states that the file is damaged. Is there
    any way to recover the damaged file?
    <Captivate 1 and 2 are still on our system because we have
    numerous projects that would not be worth the time to convert to
    the newest version. I never had trouble with the transition between
    Captivate 1 and 2.>
    Thanks for your help,
    Matt

    Hi Matt
    The first thing I'd try is simply restarting the PC. Assuming
    the file still balks and refuses to open, the next thing I'd try is
    to create a new blank file of the same dimensions. Then click File
    > Import > Slides/Objects and see if you can get them in that
    way.
    Best of luck to you in sorting it... Rick

  • Unsupported format or damaged files message?

    On importing files into CS5 I get the "Unsupported format or damaged files" message. I assume I need the correct Codec?  I am on a PC windows 8.1. Anyone know how to solve this?

    Hi,
    You haven't mentioned the file type. Are you importing through the media browser?
    Rename the parent folder that contains the files or try to move the files to a different location and see if that helps.
    Thanks,
    Rameez

Maybe you are looking for

  • Do embedded fonts work in TextFlow yet?

    Embedded fonts aren't working for me in TextFlow for SDK build 8537. I added the embedAsCFF: true thing, and the font does show up in Spark controls; it's just not working when I use it in TextFlow (defaults to Times). Non-embedded fonts are working

  • What is the iphone 5 model that I need?

    I want to buy an iphone 5 in Switzerland, will it work in israel? If not what model will work in israel?

  • Time machine back-up on external WD drive and Mountain Lion: Error:(22) setxattr message in my system log:

    Nov 23 18:11:26 DBYAFs-iMac.local com.apple.backupd[2170]: Starting manual backup Nov 23 18:11:26 DBYAFs-iMac.local com.apple.backupd[2170]: Backing up to: /Volumes/My Passport for Mac/Backups.backupdb Nov 23 18:11:27 DBYAFs-iMac.local com.apple.back

  • OracleConnection opening more than one session.

    Hi, I am using ODP.NET 10.2 client, when i try to connect to Oracle database using OracleConnection object it is creating more than one session object. I created one windows application, then i added the below code in form load event of the applicati

  • Essbase 6.5

    Somebody told me that this new version supports HTTP protocols to communicate with the Essbase Excel plug-in. Is this true ? Where can I find more documentation describing this new feature ?Thanks,Hugo Smitter