Keynote doesn't open... First time I download it... Never used it before... But why ?

Please help me... I want to use it

have you installed the Keynote application, is it shown in the Applications folder?
If it is installed, what happens when you double click Keynote, are there error messages?

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HT5037 The iPhoto Library Upgrader tool doesn't work. I've downloaded it, and follow the directions, but iPhoto still won't open.

The iPhoto Library Upgrader tool doesn't work. I've downloaded it, and follow the directions, but iPhoto still won't open.

Your Library is damaged.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
As for goign back: do you have an undamaged library?
Regards
TD

Opening first time Acorbat Xl

Opening Adobe Acorbat for the first time after downloading. So I can edit previously saved files do I choose Confirm, Skip or Overwrite to click in the box prior to clicking on next.

what are you being asked to confirm, skip or overwrite?

TS3772 Hi Team, I fairly new at this & I'm trying for the first time to download a movie, however its not allowing me to play as it says I need to download quicktime which I have tried to do, I have this application now but its still not allowing me to vi

Hi Team, I am fairly new at this & I'm trying for the first time to download a movie, however its not allowing me to play as it says I need to download quicktime which I have tried to do, I have this application now but its still not allowing me to play movie, any help please for someone who hasnt got a clue

where did you download the movie from?
what is it doing when it wont allow you to play the movie?
since you downloaded quicktime is it still asking you to download quicktime?

TS1702 any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help

any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help

Hi,
Install the v10.6.6 combo update available here. It's ok to do this even though you are already running v10.6.6. The combo includes fixes that were not included in the original update.
http://support.apple.com/kb/DL1349
Restart your Mac and try the MAS again.
You can download apps directly from the MAS once you have it running.
Considering the TM backup took so long, make sure there's enough space on your Mac startup disk.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 15% free disk space.*
Carolyn

Please help. My facebook app will not open on my iphone 4. I deleted it,numerous times and downloaded it again. It uploads, but when you click on the icon, it flickers then closes. Help.

Please help. My facebook app will not open on my iphone 4. I deleted it,numerous times and downloaded it again. It uploads, but when you click on the icon, it flickers then closes.
Help.

Then the next step would be to restore your phone. My advice is that prior to restoring you import your photos and videos to your computer and back up your contacts (by syncing them with iCloud or to a supported program on your computer using iTunes) as a number of users report losing these when restoring their device.

For the first time, I'm trying to use adobe premiere elements10 that came with my pc Windows 8. I created a single project, saved it but cannot open it. My pc shows the file I created but I get an error message that says this type file is not supported or

For the first time, I'm trying to use adobe premiere elements 10 that came with my pc Windows 8. I created a single project, saved it but cannot open it. My pc shows the file I created but I get an error message that says this type file is not supported or the codex is not installed. As a test, I created another very small project and get the same error message, when I try to open it. Pls give me a simple answer, a refund or a phone

mike frischenmeyer
What computer operating system is your Premiere Elements 10 running on? And, what video card/graphics card does that computer use?
Is this the first time you are using Premiere Elements 10 or have you worked with it before successfully? There is no easy solution until we
know the details and troubleshoot to determined what caused the problem.
1. Can you open a new project?
2. After you saved/closed the problem project, did you move, delete, or rename any of the files/folder that were related to the source media
for that project?
3. Please review the Adobe document on troubleshooting damaged projects.
Troubleshoot damaged projects | Adobe Premiere Elements
4. What are the steps that you are using to reopen this saved closed project.
a. File Menu/Open Project/Name of Project
b. Other
Please review and consider and then we can decide what next based on your further details and results..
Thank you.
ATR

For the first time, I downloaded a podcast in the podcast app by clicking on the cloud icon. Now, every single play button for all of my podcast episodes is grayed out. Why can't I play any of my podcasts any more?

For the first time, I downloaded a podcast in the podcast app by clicking on the cloud icon. Now, every single play button for all of my podcast episodes is grayed out. Why can't I play any of my podcasts any more?

Greetings Heather,
After reading your post, it sounds like you are experiencing an error with the Podcasts app. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Turn your iOS device off and on (restart) and reset
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities,
BobbyD

I'm trying to use my iPad mini for the first time with a previous apple ID and password but it will not connect to iTunes but I can download apps from my iPhone using the same appleID and password and it works on my iphone...PLEASE HELP NOW

I'm trying to use my iPad mini for the first time with a previous apple ID and password but it says "iTunes is not working try again"...it allowed me to download an app on my iPhone using the same apple ID & password but all my apps are in "Waiting Status" on my iPad mini because it says "iTunes is not working"...PLEASE HELP ME NOW!!!

Previous user installed iOS 7 beta on that iPhone.
Take it back and get your money returned. You
are running into a new security feature. Whoever owns
the ID that it is asking for is the only person who can
remove the security. That iPhone is worthless to you.

I have downloaded 15 versions of Firefox this week - 8 were on Wednesday. Why can't I get the latest version the first time I download instead of having to download each change even though you make 8 changes in one day. This is getting tiresome.!!!!!

When I first pull up Firefox it often says I'm not using the latest version. I go to the download page and start the download. Then when its completed and the start page comes up it usually says I don't have the latest version. I went through 8 downloads on Wednesday January 4 before I got the latest. Why didn't I get the latest version the first time I downloaded.?

Firefox 9.0.1 is the latest release version.
Which page do you have set as your Homepage or Start Page?
This - http://www.google.com/firefox - is the old Firefox Start Page used by the Firefox 3.6 and earlier versions of Firefox. Not being maintained by Google and it shows all versions of Firefox as needing to be updated, even pre-release tester versions that are months away from being released to the public at large.
Starting with the Firefox 4 version, Firefox is using a "local" Start Page with the address of '''about:home'''. It looks similar to the old Start Page, but it isn't exactly the same.

Photoshop doesn't open quick time files

anyone who has any idea why ps cs 5 doesn't open quick tim files , please tell me.
thank you

PS doesn't deal with compressed files that well. Try to convert it in an external tool like Quicktime Pro or one of the gigazillion free video converters based on ffmpeg....
Mylenium

I can't move downloads onto my desktop nor can I move folders around desktop. Have been having trouble with iPhoto also. "Terminal" has shown up on my dock for the first time. I tried repairing using disk utilities.

I can't move downloads onto my desktop nor can I move folders around desktop. Have been having trouble with iPhoto also. "Terminal" has shown up on my dock for the first time. I tried repairing using disk utilities.Please Help!

I have the same issue-was there ever a solution that worked? Thanks.

Itunes refuses to open after installing yosemite. downloaded and installed the latest version but nada

itunes refuses to open after installing yosemite. downloaded and installed the latest version but nada

Thank you for the response Linc- here are the first four dozen lines-
12/8/14 13:07:54.000 kernel[0]: memorystatus_thread: idle exiting pid 2205 [accountsd]
12/8/14 13:07:55.000 kernel[0]: memorystatus_thread: idle exiting pid 2236 [com.apple.Accoun]
12/8/14 13:07:56.000 kernel[0]: memorystatus_thread: idle exiting pid 2243 [com.apple.Addres]
12/8/14 13:07:57.000 kernel[0]: memorystatus_thread: idle exiting pid 2267 [CloudKeychainPro]
12/8/14 13:07:58.000 kernel[0]: memorystatus_thread: idle exiting pid 2212 [CalNCService]
12/8/14 13:07:59.000 kernel[0]: memorystatus_thread: idle exiting pid 2204 [CalendarAgent]
12/8/14 13:08:01.000 kernel[0]: memorystatus_thread: idle exiting pid 2269 [diagnosticd]
12/8/14 13:08:02.306 UserEventAgent[234]: com.apple.TMHelperAgent.SetupOffer enabled
12/8/14 13:08:02.000 kernel[0]: memorystatus_thread: idle exiting pid 2271 [com.apple.CloudP]
12/8/14 13:08:02.769 com.apple.iCloudHelper[2237]: service connection interrupted
12/8/14 13:08:02.769 com.apple.iCloudHelper[2237]: service connection interrupted
12/8/14 13:08:03.000 kernel[0]: memorystatus_thread: idle exiting pid 2268 [com.apple.sbd]
12/8/14 13:08:04.578 UserEventAgent[234]: com.apple.TMHelperAgent.SetupOffer enabled
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)

My logic board was replaced on my Mac and now my CS4 will not open. I re-downloaded it, gave the serial number, but it still won't open. Now what?

My logic board was replaced on my Mac and now my CS4 will not open. I re-downloaded it, gave the serial number, but it still won't open. It said that the licensing had expired. But this is not the case. Now what?

uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then properly install (do not migrate, use timemachine etc) using the installation files.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old stuff from my G3s on my new

i plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old information from my G3s on my new iphone 4. how can i reverse this? please help.

Hi, raneth's boyfriend!
Unfortunately, iTunes was told to restore all data from an old backup onto the new phone, and that cannot be undone.
However, prior to this, iTunes 10 would have also asked to make a backup of the phone before doing the restore. If the user elects to say "yes" to perform the backup, then iTunes would have backed up the phone before erasing it.
Hopefully, that backup will still be available in iTunes, and if so, it would be backed up under the new phone's name prior to it being erased and restored (if the name of the new phone is different to the name of the old phone).
To check if iTunes has a backup of the phone prior to the restore, look in the Devices category in iTunes Preferences. All backups made are timestamped and are identified with the iPhone's name at the time of the backup. Look for:
• a backup of the phone using the new phone's name prior to the erase and restore, or
• a backup with the same date and time as that when the phone was erased and restored (not the date and time AFTER when the phone was erased and restored!). This may be the case if the new and old phones have the same name.
If a backup is available, you can erase and restore again using that backup. The phone will be restored with what would hopefully be the original image of the new phone.
If no backup was made prior to erasing and restoring the phone initially, then there is no way to
undo it, meaning your phone's original data has been lost.
--tonza

I did download Lion and everything is fine, but why in app store still stated DOWNLOAD and not INSTALLED, I already did 3 times and it still in DOWNLOAD label

I did download Lion and everything is fine, but why in app store still stated DOWNLOAD and not INSTALLED, I already did 3 times and it still in DOWNLOAD label

My guess is they changed that to Download for all the people who wanted to or needed to download it again. It's kind of a subset of Installed, now. I don't think it is a great solution, but that is what it is.

Keynote doesn't open... First time I download it... Never used it before... But why ?

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