Keynote freezes, requires Force Quit, and resets my hot corners?!
I wonder if anyone else is having the same problem.
I'll be either rehearsing or running a presentation, and the slide or build won't progress. The screen is frozen and the only way out is cmd-opt-esc, which force quits the app.
Unlike others on the forum, my files aren't going missing when Keynote freezes, but I do lose the last 10-15 minutes of work. EXTREMELY frustrating, I can't imagine how p***** I'd be if I lost files.
But I wonder if anyone else is having this Hot Corners issue? I have two corners that reveal the desktop, and one that starts the screen saver. When KN crashes and I force quit, I have to open system preferences/desktop to get my hot corners working again.
This started earlier in the year, I can't remember when.
Happened again
Oct 19 2013
1) Frustrating
2) Keynote repeatedly freezes during presentations
3) Keynote freezes, requires Force Quit, and resets my hot corners
4) https://discussions.apple.com/message/23422017?tstart=0#23422017
5) More people have had this issue
6) I lose work every time and is guaranteed to happen within a hour of editing and presenting
Date/Time: 2013-10-19 19:36:54 -0700
OS Version: 10.8.5 (Build 12F45)
Architecture: x86_64
Report Version: 11
Command: Keynote
Path: /Applications/Keynote.app/Contents/MacOS/Keynote
Version: 5.3 (1170)
Build Version: 40
Project Name: iWorkAppBundler
Source Version: 9850000
App Item ID: 409183694
App External ID: 12013121
Parent: launchd [170]
PID: 954
Event: hang
Duration: 3.24s
Steps: 33 (100ms sampling interval)
Hardware model: MacBookPro5,2
Active cpus: 2
Free pages: 90549 pages (-495)
Pageins: 16 pages
Pageouts: 0 pages
Process: Keynote [954]
Path: /Applications/Keynote.app/Contents/MacOS/Keynote
Architecture: i386
Parent: launchd [170]
UID: 502
Task size: 168868 pages (+7)
Thread 0x250fd priority 47
33 ??? (Keynote + 377158) [0x5d146]
33 ??? (Keynote + 59419) [0xf81b]
33 ??? (Keynote + 59554) [0xf8a2]
33 -[NSApplication run] + 951 (AppKit) [0x9993662c]
33 ??? (Keynote + 87298) [0x16502]
33 -[SFAppApplication sendEvent:] + 789 (SFApplication) [0x2f552dd]
33 -[NSApplication sendEvent:] + 4278 (AppKit) [0x99a1c90f]
33 ??? (Keynote + 1762786) [0x1af5e2]
33 -[NSWindow sendEvent:] + 6968 (AppKit) [0x99a21921]
33 -[NSToolbarItemViewer mouseDown:] + 5473 (AppKit) [0x99f4b70f]
33 -[NSToolbarButton sendAction] + 82 (AppKit) [0x99f3fc6a]
33 -[NSToolbarButton sendAction:to:] + 94 (AppKit) [0x99f3fc0b]
33 -[NSObject performSelector:withObject:] + 70 (libobjc.A.dylib) [0x98f3b5d3]
33 ??? (Keynote + 506587) [0x7cadb]
33 ??? (Keynote + 1868323) [0x1c9223]
33 ??? (Keynote + 1868266) [0x1c91ea]
33 ??? (Keynote + 1867029) [0x1c8d15]
33 ??? (Keynote + 1902436) [0x1d1764]
33 ??? (Keynote + 1917132) [0x1d50cc]
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Thread 0x25171 priority 47
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33 _pthread_start + 344 (libsystem_c.dylib) [0x95d995b7]
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Thread 0x251b5 priority 47
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33 _pthread_start + 344 (libsystem_c.dylib) [0x95d995b7]
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Thread 0x4f431 priority 47
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Thread 0x3e8f0c priority 47
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33 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8d623dd1]
33 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8d6150e2]
33 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8d615916]
33 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8d610233]
33 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff88fb4686]
*33 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x364d37 DispatchQueue 2 priority 33
33 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff87af19ee]
33 kevent + 10 (libsystem_kernel.dylib) [0x7fff88fb6d16]
*33 ??? (mach_kernel + 3504704) [0xffffff8000557a40]
Thread 0x364d3f priority 31
33 thread_start + 13 (libsystem_c.dylib) [0x7fff8a3391a1]
33 _pthread_start + 327 (libsystem_c.dylib) [0x7fff8a34c772]
33 __select + 10 (libsystem_kernel.dylib) [0x7fff88fb6322]
*33 ??? (mach_kernel + 3613728) [0xffffff8000572420]
Thread 0x364d45 priority 31
33 thread_start + 13 (libsystem_c.dylib) [0x7fff8a3391a1]
33 _pthread_start + 327 (libsystem_c.dylib) [0x7fff8a34c772]
33 ??? (AirPort Base Station Agent + 71512) [0x102dc3758]
33 ??? (AirPort Base Station Agent + 10842) [0x102db4a5a]
33 ??? (AirPort Base Station Agent + 72265) [0x102dc3a49]
33 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff88fb60fa]
*33 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005bdcb0]
Binary Images:
0x102db2000 - 0x102dc8ff7 com.apple.AirPortBaseStationAgent 2.2 (220.2) <2CA1AE53-7CA0-30CF-99A9-5D2585BDFEF7> /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
0x7fff87aed000 - 0x7fff87b02ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff88fa4000 - 0x7fff88fbfff7 libsystem_kernel.dylib <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
0x7fff8a338000 - 0x7fff8a404ff7 libsystem_c.dylib <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
0x7fff8d5e0000 - 0x7fff8d7caff7 com.apple.CoreFoundation 6.8 (744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
*0xffffff8000200000 - 0xffffff8000741d0c mach_kernel <EA38B02E-2B88-309F-BA68-1DE29F605DD8> /mach_kernel
Process: aosnotifyd [143]
Path: /usr/sbin/aosnotifyd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Task size: 1361 pages
Thread 0x51c DispatchQueue 1 priority 31
33 start + 1 (libdyld.dylib) [0x7fff937dd7e1]
33 ??? (aosnotifyd + 37391) [0x10a48c20f]
33 ??? (aosnotifyd + 36481) [0x10a48be81]
33 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268 (Foundation) [0x7fff890617ee]
33 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8d6150e2]
33 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8d615916]
33 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8d610233]
33 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff88fb4686]
*33 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x539 DispatchQueue 2 priority 33
33 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff87af19ee]
33 kevent + 10 (libsystem_kernel.dylib) [0x7fff88fb6d16]
*33 ??? (mach_kernel + 3504704) [0xffffff8000557a40]
Binary Images:
0x10a483000 - 0x10a4cbfff aosnotifyd <93402EC3-CA58-3EAE-9CBC-360E547F2480> /usr/sbin/aosnotifyd
0x7fff87aed000 - 0x7fff87b02ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff88fa4000 - 0x7fff88fbfff7 libsystem_kernel.dylib <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
0x7fff88fc6000 - 0x7fff89325fff com.apple.Foundation 6.8 (945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8d5e0000 - 0x7fff8d7caff7 com.apple.CoreFoundation 6.8 (744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff937db000 - 0x7fff937deff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff8000741d0c mach_kernel <EA38B02E-2B88-309F-BA68-1DE29F605DD8> /mach_kernel
Process: App Store [4949]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Architecture: x86_64
Parent: launchd [170]
UID: 502
Task size: 12026 pages
Thread 0x174f67 DispatchQueue 1 priority 46
33 ??? (App Store + 6692) [0x10276fa24]
33 NSApplicationMain + 869 (AppKit) [0x7fff8ab32bd6]
33 -[NSApplication run] + 517 (AppKit) [0x7fff8ab8e1a3]
33 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff8ab96df2]
33 _DPSNextEvent + 685 (AppKit) [0x7fff8ab97533]
33 BlockUntilNextEventMatchingListInMode + 62 (HIToolbox) [0x7fff8a474ae3]
33 ReceiveNextEventCommon + 356 (HIToolbox) [0x7fff8a474c52]
33 RunCurrentEventLoopInMode + 209 (HIToolbox) [0x7fff8a474eb4]
33 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8d6150e2]
33 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8d615916]
33 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8d610233]
33 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff88fb4686]
*33 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x174f93 DispatchQueue 2 priority 48
33 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff87af19ee]
33 kevent + 10 (libsystem_kernel.dylib) [0x7fff88fb6d16]
*33 ??? (mach_kernel + 3504704) [0xffffff8000557a40]
Thread 0x174fe6 priority 62
33 thread_start + 13 (libsystem_c.dylib) [0x7fff8a3391a1]
33 _pthread_start + 327 (libsystem_c.dylib) [0x7fff8a34c772]
33 __NSThread__main__ + 1345 (Foundation) [0x7fff8905c562]
33 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356 (Foundation) [0x7fff88ffe546]
33 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8d6150e2]
33 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8d615916]
33 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8d610233]
33 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff88fb4686]
*33 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x17507c priority 46
33 __select + 10 (libsystem_kernel.dylib) [0x7fff88fb6322]
*33 ??? (mach_kernel + 3613728) [0xffffff8000572420]
Thread 0x1750a1 priority 46
33 thread_start + 13 (libsystem_c.dylib) [0x7fff8a3391a1]
33 _pthread_start + 327 (libsystem_c.dylib) [0x7fff8a34c772]
33 ***::wtfThreadEntryPoint(void*) + 15 (JavaScriptCore) [0x7fff8b8af25f]
33 JSC::BlockAllocator::blockFreeingThreadMain() + 90 (JavaScriptCore) [0x7fff8b899bfa]
33 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118 (JavaScriptCore) [0x7fff8b676b66]
33 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff88fb60fa]
*33 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005bdcb0]
Thread 0x1750a2 priority 46
33 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff88fb60fa]
*33 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005bdcb0]
Thread 0x1750b3 priority 46
33 thread_start + 13 (libsystem_c.dylib) [0x7fff8a3391a1]
33 _pthread_start + 327 (libsystem_c.dylib) [0x7fff8a34c772]
33 ***::wtfThreadEntryPoint(void*) + 15 (JavaScriptCore) [0x7fff8b8af25f]
33 JSC::BlockAllocator::blockFreeingThreadMain() + 90 (JavaScriptCore) [0x7fff8b899bfa]
33 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118 (JavaScriptCore) [0x7fff8b676b66]
33 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff88fb60fa]
*33 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005bdcb0]
Thread 0x1750b4 priority 46
33 thread_start + 13 (libsystem_c.dylib) [0x7fff8a3391a1]
33 _pthread_start + 327 (libsystem_c.dylib) [0x7fff8a34c772]
33 ***::wtfThreadEntryPoint(void*) + 15 (JavaScriptCore) [0x7fff8b8af25f]
33 JSC::MarkStackThreadSharedData::markingThreadMain() + 214 (JavaScriptCore) [0x7fff8b7fc8b6]
33 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212 (JavaScriptCore) [0x7fff8b7fc9d4]
33 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff88fb60fa]
*33 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005bdcb0]
Thread 0x1750d1 priority 46
33 thread_start + 13 (libsystem_c.dylib) [0x7fff8a3391a1]
33 _pthread_start + 327 (libsystem_c.dylib) [0x7fff8a34c772]
33 ***::wtfThreadEntryPoint(void*) + 15 (JavaScriptCore) [0x7fff8b8af25f]
33 JSC::BlockAllocator::blockFreeingThreadMain() + 90 (JavaScriptCore) [0x7fff8b899bfa]
33 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118 (JavaScriptCore) [0x7fff8b676b66]
33 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff88fb60fa]
*33 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005bdcb0]
Thread 0x1750d2 priority 46
33 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff88fb60fa]
*33 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005bdcb0]
Thread 0x1751d8 priority 46
33 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff88fb60fa]
*33 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005bdcb0]
Binary Images:
0x10276e000 - 0x1027f0ff7 com.apple.appstore 1.2.2 (129.16) <849DBFF9-A5EB-313A-AD23-B4267DCA1B8E> /Applications/App Store.app/Contents/MacOS/App Store
0x7fff87aed000 - 0x7fff87b02ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff88fa4000 - 0x7fff88fbfff7 libsystem_kernel.dylib <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
0x7fff88fc6000 - 0x7fff89325fff com.apple.Foundation 6.8 (945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8a338000 - 0x7fff8a404ff7 libsystem_c.dylib <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
0x7fff8a415000 - 0x7fff8a745fff com.apple.HIToolbox 2.0 <656D08C2-9068-3532-ABDD-32EC5057CCB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8aa42000 - 0x7fff8b66ffff com.apple.AppKit 6.8 (1187.40) <F12CF463-6F88-32ED-9EBA-0FA2AD3CF576> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8b670000 - 0x7fff8b90bff7 com.apple.JavaScriptCore 8536 (8536.30) <FE3C5ADD-43D3-33C9-9150-8DCEFDA218E2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8d5e0000 - 0x7fff8d7caff7 com.apple.CoreFoundation 6.8 (744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
*0xffffff8000200000 - 0xffffff8000741d0c mach_kernel <EA38B02E-2B88-309F-BA68-1DE29F605DD8> /mach_kernel
Process: appleeventsd [57]
Path: /System/Library/CoreServices/appleeventsd
Architecture: x86_64
Parent: launchd [1]
UID: 71
Sudden Term: Dirty (allows idle exit)
Task size: 769 pages
Thread 0x1f8 DispatchQueue 2 priority 33
33 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff87af19ee]
33 kevent + 10 (libsystem_kernel.dylib) [0x7fff88fb6d16]
*33 ??? (mach_kernel + 3504704) [0xffffff8000557a40]
Thread 0x1f9 DispatchQueue 7 priority 31
33 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff87aeed85]
33 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff88fb6566]
*33 ??? (mach_kernel + 3613728) [0xffffff8000572420]
Binary Images:
0x10a576000 - 0x10a576fff appleeventsd <33899092-67A8-3A39-A63C-27BAC6C22174> /System/Library/CoreServices/appleeventsd
0x7fff87aed000 - 0x7fff87b02ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff88fa4000 - 0x7fff88fbfff7 libsystem_kernel.dylib <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff8000741d0c mach_kernel <EA38B02E-2B88-309F-BA68-1DE29F605DD8> /mach_kernel
Process: AppleSpell [323]
Path: /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
Architecture: x86_64
Parent: launchd [170]
UID: 502
Sudden Term: Clean
Task size: 5498 pages
Thread 0x101f DispatchQueue 1 priority 46
33 start + 1 (libdyld.dylib) [0x7fff937dd7e1]
33 ??? (AppleSpell + 7271) [0x10040ac67]
33 -[NSSpellServer run] + 73 (Foundation) [0x7fff89148ee6]
33 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8d623dd1]
33 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8d6150e2]
33 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8d615916]
33 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8d610233]
33 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff88fb4686]
*33 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x1051 DispatchQueue 2 priority 48
33 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff87af19ee]
33 kevent + 10 (libsystem_kernel.dylib) [0x7fff88fb6d16]
*33 ??? (mach_kernel + 3504704) [0xffffff8000557a40]
Binary Images:
0x100409000 - 0x1004beff7 com.apple.AppleSpell 1.9 (173.1) <6ED0981A-B081-3345-8EBB-E4AB821B077A> /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
0x7fff87aed000 - 0x7fff87b02ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff88fa4000 - 0x7fff88fbfff7 libsystem_kernel.dylib <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
0x7fff88fc6000 - 0x7fff89325fff com.apple.Foundation 6.8 (945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8d5e0000 - 0x7fff8d7caff7 com.apple.CoreFoundation 6.8 (744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff937db000 - 0x7fff937deff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff8000741d0c mach_kernel <EA38B02E-2B88-309F-BA68-1DE29F605DD8> /mach_kernel
Process: apsd [63]
Path: /System/Library/PrivateFrameworks/ApplePushService.framework/apsd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Task size: 2485 pages
Thread 0x122 DispatchQueue 1 priority 31
33 start + 1 (libdyld.dylib) [0x7fff937dd7e1]
33 ??? (apsd + 21686) [0x10c6e74b6]
33 -[NSRunLoop(NSRunLoop) run] + 74 (Foundation) [0x7fff88ffa1aa]
33 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268 (Foundation) [0x7fff890617ee]
33 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8d6150e2]
33 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8d615916]
33 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8d610233]
33 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff88fb4686]
*33 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x407 DispatchQueue 2 priority 33
33 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff87af19ee]
33 kevent + 10 (libsystem_kernel.dylib) [0x7fff88fb6d16]
*33 ??? (mach_kernel + 3504704) [0xffffff8000557a40]
Thread 0x586 priority 63
33 thread_start + 13 (libsystem_c.dylib) [0x7fff8a3391a1]
33 _pthread_start + 327 (libsystem_c.dylib) [0x7fff8a34c772]
33 __NSThread__main__ + 1345 (Foundation) [0x7fff8905c562]
33 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356 (Foundation) [0x7fff88ffe546]
33 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8d6150e2]
33 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8d615916]
33 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8d610233]
33 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff88fb4686]
*33 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x611 priority 31
33 thread_start + 13 (libsystem_c.dylib) [0x7fff8a3391a1]
33 _pthread_start + 327 (libsystem_c.dylib) [0x7fff8a34c772]
33 __select + 10 (libsystem_kernel.dylib) [0x7fff88fb6322]
*33 ??? (mach_kernel + 3613728) [0xffffff8000572420]
Binary Images:
0x10c6e2000 - 0x10c760ff7 apsd <79FEFFFF-D855-3F06-BF98-C24F741AB4E7> /System/Library/PrivateFrameworks/ApplePushService.framework/apsd
0x7fff87aed000 - 0x7fff87b02ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff88fa4000 - 0x7fff88fbfff7 libsystem_kernel.dylib <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
0x7fff88fc6000 - 0x7fff89325fff com.apple.Foundation 6.8 (945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8a338000 - 0x7fff8a404ff7 libsystem_c.dylib <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
0x7fff8d5e0000 - 0x7fff8d7caff7 com.apple.CoreFoundation 6.8 (744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff937db000 - 0x7fff937deff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff8000741d0c mach_kernel <EA38B02E-2B88-309F-BA68-1DE29F605DD8> /mach_kernel
Process: autofsd [62]
Path: /usr/libexec/autofsd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Sudden Term: Clean
Task size: 452 pages
Thread 0x13e DispatchQueue 2 priority 33
33 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff87af19ee]
33 kevent + 10 (libsystem_kernel.dylib) [0x7fff88fb6d16]
*33 ??? (mach_kernel + 3504704) [0xffffff8000557a40]
Thread 0x269 DispatchQueue 7 priority 31
33 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff87aeed85]
33 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff88fb6566]
*33 ??? (mach_kernel + 3613728) [0xffffff8000572420]
Binary Images:
0x10f8f8000 - 0x10f8f9fff autofsd <84AA47F0-1486-37EE-9C69-12CB98C34F1C> /usr/libexec/autofsd
0x7fff87aed000 - 0x7fff87b02ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff88fa4000 - 0x7fff88fbfff7 libsystem_kernel.dylib <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff8000741d0c mach_kernel <EA38B02E-2B88-309F-BA68-1DE29F605DD8> /mach_kernel
Process: awacsd [61]
Path: /usr/sbin/awacsd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Task size: 1956 pages (+3)
Thread 0x434 DispatchQueue 2 priority 33
33 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff87af19ee]
33 kevent + 10 (libsystem_kernel.dylib) [0x7fff88fb6d16]
*33 ??? (mach_kernel + 3504704) [0xffffff8000557a40]
Thread 0x44f DispatchQueue 7 priority 31
33 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff87aeed85]
33 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff88fb6566]
*33 ??? (mach_kernel + 3613728) [0xffffff8000572420]
Thread 0x435 DispatchQueue 35 priority 31
33 start_wqthread + 13 (libsystem_c.dylib) [0x7fff8a339191]
33 _pthread_wqthread + 404 (libsystem_c.dylib) [0x7fff8a34ecdb]
33 _dispatch_worker_thread2 + 249 (libdispatch.dylib) [0x7fff87af01c3]
33 _dispatch_queue_invoke + 52 (libdispatch.dylib) [0x7fff87af02f1]
33 _dispatch_queue_drain + 235 (libdispatch.dylib) [0x7fff87af047f]
33 _dispatch_client_callout + 8 (libdispatch.dylib) [0x7fff87
Similar Messages
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The camera shutter will not open sometime and the camera screen is black. It seems to open as if were switching to the rear but that also appears black? i have force quit the app and hard/soft reset, help?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
After installing Mavericks, Firefox 31.0 locks up requiring Force Quit and computer restart.
Firefox 31.0 worked without any problems with current Mountain Lion OSX, but after loading Mavericks, it frequently locks up. I cannot change tabs or perform any function. If I am able to Quit, I can then not reopen when clicking on the icon. Only solution is to Force Quit. Even then, I sometimes have to restart the computer to get Firefox to open.
*1
Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
To disable hardware acceleration in Flash Player:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
#Right-click on the Flash Player logo on that page.
#Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/>
# Remove the check mark from '''Enable hardware acceleration'''.
# Click '''Close''' to close the Adobe Flash Player Settings Window.
# Restart Firefox.
This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested.
Does this solve the problem? Let us know. -
Lion Mail can't send/receive and requiring Force Quit.
After Lion 10.7 , Mail Version 5.0 (1244.2/1244.3) can't send or receive (to smtp or pop servers) as usual with Snow Leopard. In addiction, Mail seems hanged and is not quitting graciously... requiring Force Quit.
Today I noted a lot of users reporting Mail problems after Lion, and Apple site says there was only a minor changes at Mail authentication methods. I tried everything they said... and everything communities said. Nothing works.
Is Apple really working on Mail reported problems ?I get emails with my sbcglobal and ymail but i cannot send any email!! this is getting very annoying. It used to work just fine on snow leopard. I even tried using the same setup that I have on my iPhone, same smtp etc and nothing seems to work...
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My email program keeps freezing on my iPad 3 , how do I force quit and get it working?
MMy iPad 3 mail program keeps freezing , how do I unfreze force quit and get it working?
You can force quit any program on iOS by double tapping the home button. This should bring up a swipe-able panel of all of the apps currently running. Simply swipe up on any app you want to close.
As an aside, all of the apps on this panel are backgrounded to some extent (i.e. waiting for you to come back) and are using some system resources. On older devices you may want to keep an eye on how many are there because it can be a performance drain. I've personally had this issue. -
Hi. I tried to upload photos to Facebook from iPhoto yesterday and each time I try, Safari freezes and I have to force quit, and finder also freezes. This was all working fine a week ago and I have done nothing that I know of to the PC. Thanks
safari freezes when i click upload photo on Facebook
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When opening microsoft word on mac it automatically opens a huge number of my word files and I have to wait for it to open them all then when i try to close them down it freezes and I 'force quit' and on reopening the same thing repeatsI have to wait for it to open them all then when i try to close them down it freezes and I 'force quit' and on reopening the same thing repeats
One thing to try/check - in System Preferences, General. Check the box "Close windows..."
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Safari is using 5 to 6 GB of memory (of 8) and everything comes to screeching halt, requiring force quit of what little I have open. Frustrated, I switched to Chrome. This worked for awhile but now I see Safari is still 'there' in the Activity Monitor, doing I know not what, as I never opened the app.
Sometimes the memory sink happens immediately, sometimes it builds up over time. But it always happens regardless of what else is opened. I find I have to keep checking the activity monitor to make sure Safari has not snuck in there, even though I am not using the Safari browser. I tried to throw Safari in the trash but the system would not let me.
This is a brand new imac, only 2 weeks old and I feel like throwing IT in the trash too. (Kidding). But seriously, my old 2010 imac never had this issue. Safari on my iphone and ipad appears normal.
My safari is 6.0.5 and my OS is 10.8.4. I think these are both the latest and greatest.
I disabled all extensions in Safari. Did not help. I saw a post suggesting to cut off Java which I just did, but I am not optimistic this will work either given how persistent and pervasive this problem appears to be.
Any help would be welcome.
DebAlthough you are not launching Safari yourself, make sure it's not launching itself on restart. Any applications that are open when you shutdown/restart will relaunch unless you deselect the tick shown in this image:
Also check System Preferences>Users & Groups>Login items and review what's set to load at boot-up. Remove anything that is not required using the 'minus' button. You can always add things back if necessary.
Another thought - what third-party software have you installed, if any? Any anti-virus programs or apps that promise to 'clean' or 'speed up' your Mac. There are some apps that are known to bring a Mac to its knees - MacKeeper is top of the list.
If none of this helps, then I agree you should take advantage of your warranty/phone support. -
Recently upgraded to Mavericks... was working with Pages documents created with previous OS ... Pages is now frozen and I don't dare force quit and loose my old documents. How can I "thaw".... unfreeze Pages? Have several pages windows open that I was working on.
I also had this problem after I installed Mavericks: Pages files freezing at close, need to force quit.
Workaround: when saving any document created with an earlier version of Pages, be sure to untick the "include preview in document".
For some reason, this resolves the problem.
BTW "loose" is not a verb. You probably mean "lose". -
For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?
You can setup Mail for iCloud on the eMac.
Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password -
Photoshop CS5 requires "Force Quit"
Photoshop CS5 requires “Force Quit”
I leave Photoshop CS5 open with no active files loaded and return to find it unresponsive and requiring me “Force Quit”. Amount of time it takes for this to happen varies.
I’ve tried reducing RAM, increasing RAM, discontinuing Suitcase (someone mentioned font auto-activation plugin as a possible culprit).
I was going to reinstall Photoshop to see if that would help but am not sure about the best way to do so or whether there may be other issues. Also thought about updating to CS 5.5, but with CS6 around the corner, I’d rather wait. Besides, it may not be an application issue.You mentioned trying a number of things... DId you Quit Photoshop and launch it afresh after making each change so that you were testing with a fully reinitialized copy? I mention that because not doing so can really muddy the water when trying to troubleshoot, and might cause you to miss things that actually help. It is sometimes a good idea to log out and back in again for each test.
-Noel -
When I login, all of my desktop items are gone, the "Finder" icon is bouncing and a message asking to restore windows is blinking but unresponsive. I can't exit out of it. What do I do? I've tried force quitting, and it doesn't get rid of this message. When I login to my husband's account, this message does not appear.
Hey sunnyday7!
Here is an article that can help you address this issue:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
Additional Information
OS X automatically relaunches the Finder when it is quit. If the Finder is unresponsive, use Force Quit to relaunch it. Select Finder in the Force Quit Window or Dock, then click Relaunch.
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Firefox hangs on opening requiring force quit I have snow leopard Mac It even hangs when I try safe mode. I need to know how to remove all traces of firefox on my mac so I can reinstall. I have tried terminal as advised on firefox webpage. Please advise me
== This happened ==
Every time Firefox opened
== I tried to update firefox add-ons ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7Try a new profile. See [[Recovering important data from an old profile]]
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In Exchange 2013, Outlook finds a new connection point made up of the user’s mailbox GUID + @ + the domain portion of the user’s primary SMTP address. This change makes
it much less likely that users will see the dreaded message “Your administrator has made a change to your mailbox.”
http://technet.microsoft.com/en-us/library/dd298114(v=exchg.150).aspx
Although the error message in the topic has been already improved a lot in Exchange 2013, the users may still encounter them in some specific scenarios. We have collected them and let’s discuss them in this thread.
Symptom
=======================================
Consider the following scenario:
Exchange 2013 was installed for a migration from Exchange 2007/2010.
The legacy Exchange server is removed after successful migration.
Exchange 2013 may be updated to Exchange 2013 SP1.
Some users were being randomly prompted with a popup in their outlook client with the following message when connecting with Exchange 2013 server:
“The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook”
Cause
=======================================
The issue may be caused due to Public Folders.
The msExchHomePublicMDB attribute on Exchange 2013 databases was set to deleted legacy public folder object.
Solution
=======================================
Removed the Public Folder from all the Exchange
2013 Databases. To do it, we can use ADSIedit.msc and remove the arrtibute - msExchHomePublicMDB from all the Databases:
1. Open ADSIEdit.
2. Connect to the Configuration container.3.
Expand Configuration, expand CN=Configuration,DC=Domain,DC=com.4. Expand CN=Services -> CN=Microsoft Exchange -> CN=Domain -> CN=Administrative Groups -> CN=Exchange
Administrative Group -> CN=Databases.5. In the right hand pane you will see a list of databases.6.
Right-click the listed database object -> Properties.7. Check whether the msExchHomePublicMDB value is set to an unavailable value. If you see reference to the old database,
please clear the value.8. Click OK.9. Check the rest of the databases to make sure
that they are not populated in the same way.
References:
https://social.technet.microsoft.com/Forums/en-US/2f736bdd-1c00-4a22-97a5-95faeadf1495/exchange-2013-sp1-users-randomly-prompted-with-the-microsoft-exchange-administrator-has-made-a?forum=exchange2010
https://social.technet.microsoft.com/Forums/lync/en-US/7a7b3cf8-8761-421c-9d55-6c84e05531c0/the-administrator-has-made-a-change?forum=exchangesvrclients
https://social.technet.microsoft.com/Forums/en-US/0d71c843-b662-493c-ab6e-30708929ef18/2013-sp1-problem-the-microsoft-exchange-administrator-has-made-a-change-that-requires-you-quit-and?forum=exchangesvrdeploy
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.This one? http://support.microsoft.com/kb/2934750
-
I got a call to check an issue with a Exchange Server 2013 SP1 environment recently. All server was upgraded from Exchange server 2013 CU2 to Exchange Server 2013 SP1. It was done successfully but many users were being randomly prompted with a popup in their outlook
client with the following message:-
“The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook”
Although there wasn’t any changes of late in the environment there were random popups like these for multiple users. As the behaviour was not consistent and effecting the entire upgration population
Please suggest us how to resolve the issue.
Regards, Md Ehteshamuddin Khan All the opinions expressed here is mine. This posting is provided "AS IS" with no warranties or guarantees and confers no rights.Hi,
Does the issue happen to all Outlook 2013 users? Please create a new Outlook profile to have a try.
If it fails, please check the msExchHomePublicMDB value in ADSI Edit:
1. In Adsiedit, expand Configuration-->CN=Services -> CN=Microsoft Exchange -> CN=domain -> CN=Administrative Groups -> CN=Exchange Administrative Group -> CN=Databases.
2. Right-click the listed database > Properties.
3. Check whether the msExchHomePublicMDB value is set to an available value. Please change the value to <not set>.
4. Click OK.
Then check whether the issue persists.
Thanks,
Winnie Liang
TechNet Community Support
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