Keynote with iCloud file corrupted

I'm using Yosemite and Keynote 6.5. I was working my keynote file suddenly it says file cannot be opened. I could be working over iCloud. I tried to rename into .zip and back to .key but doesn't work. Seems the index.zip file inside has problem. It can't unzip but into a index.zip.cpgz file. I also tried to open it right on iCloud and it says presentation cannot be opened. Can anyone please help me out. I am very desperately not to redo everything again. Thanks a lot.

Before you do anything else, make new copies of the files using the operating system to copy the file to a new folder somewhere. It may be damaged beyond recovery, but you should make backups of what you have as a precaution.
The .idlk file is a lock file that tells ID the file is already open. This would indicate that the file wasn't closed before the crash. It is safe to delete the lock files after you close ID. If restarting ID crashes immediately, it most likely means the recovery file is corrupt. Find the recovery folder (not sure where the default location would be on a Mac), and move all the contents into a new folder on the desktop for temporary safekeeping. That should allow ID to start.
You seem to be using version 6.0.0, which was buggy. The latest patch is 6.0.6, and you should either download and install the patch manually, or use the automatic updater, then try to open the file again. If successful, export to .inx, then save as a new .indd file. See Remove minor corruption by exporting
Let us know what happens when you try the above.

Similar Messages

ICloud File Corruption

My iPhone said there were two iCloud versions of the Numbers file I wanted to open — one modified by my MacBook Pro, the other modified by my iMac. Both had the same modification date. It asked which one to save.
Eeny-miney.
I chose the version that had been saved on iMac (icon for that file was the Numbers graph icon; other one had an image of the spreadsheet).
After that, the iPhone wouldn't open the spreadsheet. I went to my iMac, and there was only one file in the cloud, and it was 0kb in size. Same for the one in the cloud on my MacBook Pro.
Then I checked the locally cached versions in the Numbers folder in Mobile Documents in the Library, and it too was a 0kb file (in both Macs). So basically it looks like I chose a corrupted file for the one I wanted to save and the good one is gone. Any idea if it could be saved somewhere else I'm not aware of?
And more importantly, if iCloud is ruining data, that's a big problem.
Both Macs running Mavericks (9.0), iPhone 4 running IOS 7.0.3.
Rich
Anchorage, AK

Unfortunately I have uninstalled iCloud long ago. For good. Pretty much lost faith in the whole product and altered my workflow to live without it. Sad I know. But installing again and facing the errors again is not fun until I know it's been revamped majorly.
I will try again when Apple releases iOS 7. Maybe they'll have some updates on iCloud too.
Pretty annoying that iTunes asks me to install iClous everytime I plug in my phone though.
And yes, I use Dropbox with no problems too.

Keynote wont save files/corrupted crashing

This issue began last night so I tried to reinstall using CleanMyMac2. App Store did not recognize the unistall so I had to use AppleJack. Was then
able to redownload Keynote. Problem persist: Keynote gives warning messages that it cannot save the media elements(pics,movies) and that an error
has occured and I should quit and restart.

Try the following in the exact order given:
1
Uninstall all of iWork if you have this, otherwise uninstall Keynote on its own if other iWork applications are not installed.
This must be done with an application remover to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
2
empty the trash
3
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the software installation on the hard drive is being repaired
4
go to; Applications > Utilities > Disc Utility > First Aid > Repair Disc Permissions
when this is completed restart the Mac normally
5
Reinstall iWork or Keynote as appropriate using the original method on purchase, using the installer file or install from the App Store.

Numbers Mac not syncing with iCloud (file status Waiting)

Anyone else having this problem?
Created a new document in Numbers on my MBP. Saved to iCloud but the status remains as 'Waiting'.
I've unchecked and checked documents in the System Preferences/iCloud to try to reset but no joy. Don't seem to be able to force an update and it's definitely not showing up in iCloud (web or on my phone).
Give up or persist?
Thanks

I am having the same problem on my iMac. It was suggested to me to switch from my wired connection to my wireless connection.
When I did that, all of my documents became synced!
Just to make sure that my wired connection isn't blocking iCloud traffic, I switched back to my wired connection and everything works fine.
If, however, I restart the computer or log out, I have to do the whole process again. (Switch from wired to wireless and then back to wired.)
I am chalking this up to a .0 release. Maybe this will be addressed in 10.8.1.

Problem with PDF files

Hello Experts,
I am having trouble with PDF files corrupting the folder in
which they are contained. If this sounds familiar, and you might be
able to help, please see if the following steps give you an idea of
the problem and the fix.
I want to link to PDF files from a web page. The copy,
consisting of several files, was provided by my client as Word
documents, and converted to PDF by me from within Microsoft Word.
I copied the PDF files into their own folder in my site, and
found later, after leaving, then reopening Dreamweaver, that the
folder was corrupted and unreadable. I got a message to run chkdsk.
I tried working around the folder by repeating the process
above in a new file, with the intention of ignoring the corrupted
one. The second folder also became corrupted.
I don't know if chkdsk is a Dreamweaver utility, or a Windows
utility, or if this is a Windows, Acrobat or Dreamweaver problem.
Does anyone know how to run chkdsk?
Does this sound familiar to anyone? Any ideas?
Thanks so much in advance for the urgently needed support.
Richard

chkdsk used to be a DOS utility, now Windows. Depending on
the OS you have
and whether it's Mac or PC, you can run it several ways.
If XP > Start > Help and Support, type chkdsk in the
search
Other OSs, search for chkdsk.
Jo
"RTalbott" <[email protected]> wrote in
message
news:e91rg5$hkj$[email protected]..
> Hello Experts,
>
> I am having trouble with PDF files corrupting the folder
in which they are
> contained. If this sounds familiar, and you might be
able to help, please
> see
> if the following steps give you an idea of the problem
and the fix.
>
>
> I want to link to PDF files from a web page. The copy,
consisting of
> several
> files, was provided by my client as Word documents, and
converted to PDF
> by me
> from within Microsoft Word.
>
> I copied the PDF files into their own folder in my site,
and found later,
> after leaving, then reopening Dreamweaver, that the
folder was corrupted
> and
> unreadable. I got a message to run chkdsk.
>
> I tried working around the folder by repeating the
process above in a new
> file, with the intention of ignoring the corrupted one.
The second folder
> also
> became corrupted.
>
> I don't know if chkdsk is a Dreamweaver utility, or a
Windows utility, or
> if
> this is a Windows, Acrobat or Dreamweaver problem. Does
anyone know how
> to run
> chkdsk?
>
> Does this sound familiar to anyone? Any ideas?
>
> Thanks so much in advance for the urgently needed
support.
>
> Richard
>

My IMAC won´t sync with iCloud drive

When I Updated my IMAC with OSXYosemite and my IPAD with the latest version of IOS, everything was perfecto, but 2 days later everything changed.
My IMAC won´t sync my iwork documents (Pages, Numbers and Keynote) with iCloud Drive.
Please help, I really need to fix this because its making my job really slowly.

Go through the troubleshooting steps in this article listed under "Troubleshooting on Microsoft Windows (Microsoft Outlook)": iCloud: Troubleshooting iCloud Calendar. In particular make sure the iCloud Outlook add-in is active within Outlook.

My iPad Pages, Numbers, and Keynote apps Stopped Syncing with iCloud Drive

My iPad Air (iOS 8.0.2) is synced with my iCloud Drive, and all of its apps (Notes, Contacts, Calendar, etc.) sync perfectly with iCloud Drive... except for Pages, Numbers, and Keynote.
When I open Pages, Numbers, or Keynote on my iPhone 6 (iOS 8.0.2), my Mac (Yosemite beta), or my iCloud.com page, all files are there and all apps sync perfectly with one another. It's just Pages, Numbers, and Keynote on my iPad that refuses to sync. When I open my iPhone Pages app, I even see the text "Updating" at the top of the screen. But not on my iPad version.
I even factory restored my iPad and started all over again. And for a moment, the Pages app got something. A few docs and one folder appeared. But then it stopped again. And I haven't been able to repeat the process.
Anyone have any suggestions?

Hello lippyloggy,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iCloud Drive:
Using iWork with iCloud Drive
Options for iWork customers
1. Upgrade to iCloud Drive later this year when OS X Yosemite is available.
Choose this option if you’d like your documents to keep up to date with your apps on OS X Mavericks or earlier. Note that until you upgrade your iCloud account to iCloud Drive, you won’t be able to use the iWork web apps on iCloud.com or the Share via iCloud feature.
If you don’t upgrade to iCloud Drive at this time:
Your documents will keep up to date across devices with iOS 8 and across devices with iOS 7 and Macs with OS X Mavericks or earlier.
You won’t be able to use the iWork web apps on iCloud.com.
You won’t be able to use the Share via iCloud feature.
Documents you previously shared via iCloud won’t be accessible to collaborators until you upgrade to iCloud Drive.
2. Upgrade to iCloud Drive today.
Choose this option if you’d like to use the iWork web apps on iCloud.com and the Share via iCloud feature. To access the most recent versions of your documents from a Mac with OS X Mavericks or earlier, you’ll need to go to iCloud.com and access Pages, Numbers, and Keynote from there. On a PC, you can install iCloud for Windows 4.0and set up iCloud Drive.If you upgrade to iCloud Drive now:
Your documents will keep up to date across devices with iOS 8, Macs with OS X Yosemite, PCs with iCloud for Windows 4.0, and iCloud.com. (OS X Yosemite will be available this fall.)
Your documents will no longer keep up to date on devices with iOS 7 and Macs with OS X Mavericks or earlier.
You’ll be able to use the iWork web apps on iCloud.com.
You’ll be able to use the Share via iCloud feature on iOS 8 and iCloud.com. You’ll be able to use it on OS X Yosemite later this year.
Documents you previously shared via iCloud will be accessible to collaborators.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I had made ppt with gif files.however the animations are now working when in keynote. Can u help?

I had made a PowerPoint presentation and have lots of gif file with animations. But when I opened it with keynote, the gif files don't seem to work. Please help

The inspectors on your iPad are there but disguised - the 4 icons on the upper right are Styles (brush) - that allows you to modify attributes of a selected object such as color, font, position, etc., it is contextual so will vary depending on the object selected; Insertion ("+") - this allow you to insert shapes, tables, charts and media (images and movies located in the Photos library); Tools (wrench) - this menu allow access to transition & builds, sharing and printing, a find feature, your presenter notes, some advance settings, and MOST IMPORTANT OF ALL - the HELP File where you can learn how to use your Keynote application.
The Help file and the Getting Started presentation are the best way to learn how your Keynote works.
Good Luck,

Sync File Corruption with 64-bit Vista/iTunes

I'm getting some file corruption problems when trying to sync my new 16GB iPhone with the latest 64-bit iTunes (7.6.0.29). "yes I have the 64-bit version".
The sync seems to go correctly, but I have yet to be able to play any videos all the way through. Videos purchased from iTunes as well as self encoded files. All said files were working on my 60GB iPod Video with previous versions of iTunes on the same 64-bit Vista machine.
The videos will start playing fine, but will eventually reach a point in the file that was corrupted during transfer, the audio will drop out and the video will distort, then it exits from the video as if it reached the end of the file. No error messages or anything. If I play the file again, it will do the same thing at the exact same spot, so its a problem in the file. Now, if I remove the file and add it back, the file still has the same problem, but in a different location, which means the source is fine, but the copy to the device during the sync is the issue.
To test, I synced the exact same content from my notebook which is 32-bit XP, and zero problems. So I'm currently just using my notebook for syncing at the moment.
Anyone else with 64-bit Vista have a similar issue?

Hello
I have a couple troubleshooting steps I would like you to try. I myself do not have a 64 bit Vista so I can not test this to confirm if the same issue occurs or not.
1. Attempt to Sync content using each of the USB Ports. See if all USB Ports pose the same issue with the video. Or if you found when where it does not occur.
2. Test on a new user on the Vista Machine. If possible take at least one or 2 movies and copy them onto a flash drive or something. And bring them into iTunes on a new user account. You may need to Authorize that user and De-authorize when your done. Does the same issue occur?
3. If you perform a reboot on the iPhone, Then Sync Data over. Does the same issue occur?
4. If possible could you restore the iPhone. Then Re-sync and see if same issue occurs.
5. Is this happening with all videos? or only certain ones? Does the corruption occur at the same time frame every time? If so is it the same time frame for all videos or slightly different?
6. Perform an Uninstall and Reinstall of iTunes on your system, See if same issue occurs.
Let us know how it goes.

Can I keep my iCloud files from syncing with my Mac?

I keep all of my photos on an external disk and I just upgraded my iCloud storage to both backup and make my photos available in the cloud. However, my iCloud drive is syncing with my internal Mac drive and I'm running out of room. Is there an option for iCloud files no to sync with my local drive?

The Safari iCloud icon is for iCloud tabs which syncs all of your tabs in Safari between all of your iOS devices and Macs. So basically while you were dragging the iCloud icon into Finder, you were doing nothing. Also iCloud only saves information and files from certain applications such as Reminders, Notes, Messages, Safari, TextEdit, etc. If there are apps that do not natively support iCloud you cannot save their files to iCloud because Apple does not have a feature that can save any file from any app on your Mac. Sorry to tell you this.
Hope this helps,
- Daniel 

HT4859 How can I verify that my App data is actually stored in iCloud. With Dropbox, I can actually see my stored files. With iCloud, itseems I'm supposed 2 just trust that Appl has the data. Short of doing a restore is there no way to check the data?

How can I verify that my App data is actually stored in the iCloud. I can see and access my notebook, contacts etc. on the iCloud website, and I can see my photos in a folder on my Windows-based desktop compter (iCloud/Photostream). But no app data.
With Dropbox, I can actually see all of my stored files. With iCloud, it seems, I'm supposed to just trust that Apple has my back. Short of deliberately trashing my app data and then attempting a restore, is there no way to check the data?

You can't access them on Windows (unless you have iCloud enabled Windows programs) and I don't think any are, yet.
iCloud data is accessed via Apps/Programs, the Windows programs vendors will have to step up (just to make it worse Microsoft have not yet enabled their Mac programs, such as Office yet) I doubt that iCloud access is much of a priority for them, complain to MS, when enough Windows users complain maybe they'll do something.

Transaction log shipping restore with standby failed: log file corrupted

Restore transaction log failed and I get this error: for only 04 no of database in same SQL server, renaming are working fine.
Date
9/10/2014 6:09:27 AM
Log
Job History (LSRestore_DATA_TPSSYS)
Step ID
1
Server
DATADR
Job Name
LSRestore_DATA_TPSSYS
Step Name
Log shipping restore log job step.
Duration
00:00:03
Sql Severity        0
Sql Message ID 0
Operator Emailed
Operator Net sent
Operator Paged
Retries Attempted
0
Message
2014-09-10 06:09:30.37 *** Error: Could not apply log backup file '\\10.227.32.27\LsSecondery\TPSSYS\TPSSYS_20140910003724.trn' to secondary database 'TPSSYS'.(Microsoft.SqlServer.Management.LogShipping) ***
2014-09-10 06:09:30.37 *** Error: An error occurred while processing the log for database 'TPSSYS'.
If possible, restore from backup. If a backup is not available, it might be necessary to rebuild the log.
An error occurred during recovery, preventing the database 'TPSSYS' (13:0) from restarting. Diagnose the recovery errors and fix them, or restore from a known good backup. If errors are not corrected or expected, contact Technical Support.
RESTORE LOG is terminating abnormally.
Processed 0 pages for database 'TPSSYS', file 'TPSSYS' on file 1.
Processed 1 pages for database 'TPSSYS', file 'TPSSYS_log' on file 1.(.Net SqlClient Data Provider) ***
2014-09-10 06:09:30.37 *** Error: Could not log history/error message.(Microsoft.SqlServer.Management.LogShipping) ***
2014-09-10 06:09:30.37 *** Error: ExecuteNonQuery requires an open and available Connection. The connection's current state is closed.(System.Data) ***
2014-09-10 06:09:30.37 Skipping log backup file '\\10.227.32.27\LsSecondery\TPSSYS\TPSSYS_20140910003724.trn' for secondary database 'TPSSYS' because the file could not be verified.
2014-09-10 06:09:30.37 *** Error: Could not log history/error message.(Microsoft.SqlServer.Management.LogShipping) ***
2014-09-10 06:09:30.37 *** Error: ExecuteNonQuery requires an open and available Connection. The connection's current state is closed.(System.Data) ***
2014-09-10 06:09:30.37 *** Error: An error occurred restoring the database access mode.(Microsoft.SqlServer.Management.LogShipping) ***
2014-09-10 06:09:30.37 *** Error: ExecuteScalar requires an open and available Connection. The connection's current state is closed.(System.Data) ***
2014-09-10 06:09:30.37 *** Error: Could not log history/error message.(Microsoft.SqlServer.Management.LogShipping) ***
2014-09-10 06:09:30.37 *** Error: ExecuteNonQuery requires an open and available Connection. The connection's current state is closed.(System.Data) ***
2014-09-10 06:09:30.37 *** Error: An error occurred restoring the database access mode.(Microsoft.SqlServer.Management.LogShipping) ***
2014-09-10 06:09:30.37 *** Error: ExecuteScalar requires an open and available Connection. The connection's current state is closed.(System.Data) ***
2014-09-10 06:09:30.37 *** Error: Could not log history/error message.(Microsoft.SqlServer.Management.LogShipping) ***
2014-09-10 06:09:30.37 *** Error: ExecuteNonQuery requires an open and available Connection. The connection's current state is closed.(System.Data) ***
2014-09-10 06:09:30.37 Deleting old log backup files. Primary Database: 'TPSSYS'
2014-09-10 06:09:30.37 *** Error: Could not log history/error message.(Microsoft.SqlServer.Management.LogShipping) ***
2014-09-10 06:09:30.37 *** Error: ExecuteNonQuery requires an open and available Connection. The connection's current state is closed.(System.Data) ***
2014-09-10 06:09:30.37 The restore operation completed with errors. Secondary ID: 'dd25135a-24dd-4642-83d2-424f29e9e04c'
2014-09-10 06:09:30.37 *** Error: Could not log history/error message.(Microsoft.SqlServer.Management.LogShipping) ***
2014-09-10 06:09:30.37 *** Error: ExecuteNonQuery requires an open and available Connection. The connection's current state is closed.(System.Data) ***
2014-09-10 06:09:30.37 *** Error: Could not cleanup history.(Microsoft.SqlServer.Management.LogShipping) ***
2014-09-10 06:09:30.37 *** Error: ExecuteNonQuery requires an open and available Connection. The connection's current state is closed.(System.Data) ***
2014-09-10 06:09:30.38 ----- END OF TRANSACTION LOG RESTORE
Exit Status: 1 (Error)

I Have restore the database to new server and check with new log shipping but its give this same error again, If it is network issue i believe issue need to occur on every database in that server with log shipping configuration
error :
Message
2014-09-12 10:50:03.18   *** Error: Could not apply log backup file 'E:\LsSecondery\EAPDAT\EAPDAT_20140912051511.trn' to secondary database 'EAPDAT'.(Microsoft.SqlServer.Management.LogShipping) ***
2014-09-12 10:50:03.18   *** Error: An error occurred while processing the log for database 'EAPDAT'. If possible, restore from backup. If a backup is not available, it might be necessary to rebuild the log.
An error occurred during recovery, preventing the database 'EAPDAT' (8:0) from restarting. Diagnose the recovery errors and fix them, or restore from a known good backup. If errors are not corrected or expected, contact Technical Support.
RESTORE LOG is terminating abnormally.
can this happened due to data base or log file corruption, if so how can i check on that to verify the issue
Its not necessary if the issue is with network it would happen every day IMO it basically happens when load on network is high and you transfer log file which is big in size.
As per message database engine was not able to restore log backup and said that you must rebuild log because it did not find out log to be consistent. From here it seems log corruption.
Is it the same log file you restored ? if that is the case since log file was corrupt it would ofcourse give error on wehatever server you restore.
Can you try creating logshipping on new server by taking fresh full and log backup and see if you get issue there as well. I would also say you to raise case with Microsoft and let them tell what is root cause to this problem
Please mark this reply as answer if it solved your issue or vote as helpful if it helped so that other forum members can benefit from it
My Technet Articles

Pages/Keynote 2.2.2 No Longer Syncing with iCloud on my iPhone 4S

I have an iPhone 4S with iOS 7.1.2 running the iWork apps (Pages, Keynote, Numbers) version 2.2.2. I've noticed I can no longer have my documents in any of these apps on my iPhone sync with the iCloud server. Anything I draft in the app doesn't get pushed to the server or to my other devices and I can't get any changes made on other devices pushed to my iPhone. YET, I have an iPad 2 running the same version of iOS 7 and same versions of the iWork app and it communicates with the iCloud server flawlessly. I can also see my changes on my Mac running the latest version of Mavericks and the iWork apps and any changes made on my Mac show up on my iPad 2 (and vice versa). And the iWork BETA on the iCloud website shows all of my documents and updates perfectly fine too.
Why is it just my iPhone that is having problems. I use these apps for work and often times it's my iPhone I have on me at all times. Now I can no longer update my documents on the go. I've tried uninstalling the apps, turning on/off iCloud on my iPhone and nothing works. Does anybody have a fix for this? Has anybody else been experiencing these issues?
APPLE, PLEASE FIX iWORK APPS FOR iOS AND HAVE EACH VERSION SYNC FLAWLESSLY WITH iCLOUD PLEASE!!!!!!

Yes, they are appearing in All Mail in the g-mail account on line. I didn't suspect the iPhone, other than possibly something to do with an update to the iOS. Any suggestions to cure the problem are appreciated, as are any suggestions for viewing All Mail in my g-mail account sequentially, rather than by threads!
Thanks very much.

MacBook pro will not boot up. Blank screen with message File is possibly corrupted. Checksum does not match etc

MacBook Pro suddenly will not boot up. Blank screen with message File is possibly corrupt. Header checksum does not match, etc

Hi s.cheslik,
It seems your MacBook Pro will not boot properly and it displaying an error message. Based on the information you have provided, it appears your MacBook Pro needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
Apple - Support - Service Answer Center
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D

File corruption with a very large .ai file

A little background first:
I am a graphic designer/cartographer with 15+ years of experience. I started making maps in Illustrator with version 6 and have upgraded to every version since.
My machines:
2x Mac Pro 8-core 3.0GHz, 16GB RAM, 10.5.7
Mac Pro quad-core 2.66GHz, 8GB RAM, 10.5.7
MacBook Pro 2.0GHz, 2GB RAM, 10.5.7
Illustrator specs:
All machines have CS4 installed as well as Illustrator 10.
The 8-core MPs have the MAPublisher Plug-ins installed
The 4-core and MacBook Pro (MBP) does not have the MAPublisher Plug-ins
The problem I am having can be replicated on each of the machines. The MBP can't handle the file due to RAM. Since this occurs on machines that has MAPublisher installed and a machine that does not, I think we can rule out a plug-in issue.
File specs:
The original file: version 10, file size (uncompressed, no PDF support, and no font-embedding) is 36.4 MB. There are no raster effects or embedded/placed images. This is strictly a vector file. Artboard Dimensions: 85.288 in x 81.042 in
The original file, converted with CS4, and then saved as a CS4 file: file size (uncompressed, no PDF support, and no font-embedding) is 97.9 MB.
Brief Description of the problem:
I have tried to convert this file into every version of CS and it has failed every time. With each version, it has resulted in an unusable file for different reasons. CS-CS3, the file was completely unusable because of the opening/saving time. It could take as long as 3 hours to save the file. With CS4, this has been rectified and I once again tried to convert it. Upon re-opening of the 'converted' CS4 native file, the file is 'corrupted'.
The file corruption is not your regular "This file can't be opened because of: X" corruption. The file opens after a save/close just fine. It is just that parts of the file gets destroyed. To save space in this post, I have created a webpage that illustrates the problem that I am having:
http://newatlas.com/ai_problem/
I have tried everything possible to make the file smaller and it is as slimmed down as I can make it. (Using symbols, styles, etc.) I have also tried to eliminate this as a font problem by replacing every font with an Adobe supplied font, cleared caches, etc. This does not work, so I think we can rule out a font issue. I have also reduced this file to contain no pattern fills, no gradients, and just used simple fills and strokes. All to no avail. I have also tried piecing the file back together into a new document by copying/pasting a layer at a time. Saving, closing and re-opening after each paste cycle. I can get about 95% of it put back together and then it will manifest the problem. The only thing I haven't done is to convert all of the type to outlines. This would not solve my problem since this is a map that I continually work on year after year. I also can't remove objects or cut the overall area of the map because this file is used to produce an atlas book, a wall map and custom boundary wall maps. You can view the entire file at:
http://okc.cocpub.com
If I do not convert the legacy text, the file saves/closes/re-opens just fine. It just takes a very long time. So this leads me to think that the cause of the problem is the number of editable type objects that this file has. Ever since Adobe changed the Type Engine, I haven't been able to use this file in current versions of Illustrator.
If I could get this file to open, uncorrupted, I could finally get rid of Illustrator 10. Illustrator 10 does not have any problem with this file (and is still faster than CS4 in everything except selecting a lot of objects.)
I am posting this on the forums for any other opinions/ideas from the 'Illustrator Gurus' as a first step. I want to get in contact with someone at Adobe to see if we can address this problem and possibly get it fixed with CS5. I know that this is a user-to-user forum, but I'm not sure who, where and how to contact Adobe for this issue. Maybe someone on these forums can help with that as well.
Thank you for your patience for getting this far in my long post and I would really appreciate any response.
Dave

Thanks Wade for responding,
Did you try trashing your Adobe Illustrator CS4 Settings folder in your User's Preferences?
Yes, I've tried deleting prefs. Basically I've tried to rule out any problems with Illustrator as a whole. This issue has also occured on a clean install of OS X and Illustrator on a new User Account with the opening of this file being the first task that Illustrator has. There is no problem with Illustrator per se, but I think it is more of a limitation in Illustrator based on the number of type objects.
You could also try saving it out of 10 as a pdf or as postscript and distilling it then open that in ai or place it id a blank AI document.
Did you try to place instead of opening it?
I haven't tried any of these since the resulting file would be utterly unusable. Basically this would create a 'flat' file with 'broken' strings of text (type on a path especially) and type being uneditable. (Now that I think about it, CS4 does a much better job of opening pdfs without breaking type.) I still think this approach is not really a prudent course of action since, as of now, I can continue to maintain this map in Illy 10.
In my experimentation, the results are as follows:
1. Opening the file without updating the legacy type, saving the file as a new document, closing and then re-opening results in a file you would expect. Every object is where it is supposed to be. Downfall of this method: I absolutely need the type to be editable, especially the 'Street Type' since this type is actually used to create map indexes.
2. Opening the file with updating the legacy type, saving the file as a new document, closing and then re-opening results in a file that exhibits the exact behavior that has been posted in the thread-starter. This method results in the 'Bruce Gray' type being the duplicated item.
3. Opening the file without updating the legacy type, then splitting the file into layer groups and saving as separate files. Then opening the resulting CS4 files, updating the legacy type, copy & pasting (with layer structure) into a new document results in a usable file up to a point. I can get about 95% of it put back together and then the problem manifests. I have thought that it might be a "bad" object on one of the layers but I have ruled that out by: a.) All of the resulting sub-files (files that are portions of the larger) exhibit no problems at all. Usually our PS printers find issues that Illy does not and there is no problem in RIPing the sub-files. b.) If I change the paste order, meaning copying & pasting from the top-most layers to the bottom-most layers, vice-versa, and a completely random paste order, different objects (other than the 'Bruce Gray' type) will be duplicated. I've had one of my park screens, a zip code type object and a school district boundary be the duplicated object.
All of these experiments has lead me to believe that the Illustrator Type Engine is the main facilitor. I just don't think it can handle that many individual point type objects. I know CS4 can handle the number of objects, based on the fact that a legacy type (non-updated) file works.
I am almost entirely sure that Illustrator is working exactly as it is supposed to and that the vast majority of Illy users will never run into this issue. This file is by far the largest file that I work on. I would just like to be able to use an Intel native version of CS to continue maintaining this map.
On a side note: About three years ago, I tried working with this file in Freehand MX. Freehand initially would open the Illy file without a problem. I could work on it but when I would save it as a Freehand file, close it and re-open it, I would get your standard File Corruption. It would partially open, give me a corruption dialog, and open the file as a blank document. I alwa ys knew there was a reason to use Illustrator over Freehand for making maps.

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