Keypad during FaceTime call?

So if I make a FaceTime call on my iMac via my iPhone 6, where's my keypad?
Did they seriously forget to include that little bit of functionality?

Hey Dj Smooth,
Welcome to the Apple Support Communities!
I’m sorry I didn’t grasp your situation earlier but now I do understand. Once the call is initiated you would use the number keys on your keyboard to make selections in an automated system. Make sure that you have the phone call notification on your computer selected and your physical keyboard numbers will let you make selections.
Use your Mac to make and receive phone calls - Mac Help
Answer automated phone system prompts: Click the phone call notification and enter numbers.
Cheers,
Joe

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How do I access keypad during a call?

How do I access the keypad during a call, to press 2 to select an option from a menu?

You simply swipe your finger across it, left or right, and that switches between the caller screen and the keypad. hope this helps.

My ipad mini crashes during facetime calls.

My ipad mini crashes during facetime calls. It happens 3 or 4 times during a 30 min call. My ipad restarts itself without any issues but why does it do this?

(A) Close all apps in the multi-task window
1.Double-click the Home button.
2. Swipe the app's preview up to close it.
(B) Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

How do I correct mistakes while entering #s on keypad during phone call?

How do I correct mistakes while entering #s on keypad during phone call?

You mean when actively on the line interacting with an automated system on the other end? You don't. Or, rather, it's up to the system on the other end. When you tap a number, the tones are sent over the line immediately. You can't "undo" it.

My iPad Air always freezes during FaceTime calls using wifi. I switch to my iPhone 5c on the same wifi, and it never freezes while I'm sitting in the same location. Is there maybe a setting I have that is causes this? I am un to date on the OS also.

My iPad Air always freezes during FaceTime calls using wifi. I switch to my iPhone 5c on the same wifi, and it never freezes while I'm sitting in the same location. Is there maybe a setting I have that is causes this? I am up to date on the OS 7.1.1. Video and audio is froze on my end, only video freezes on the other end. It doesn't make a difference who makes the call either.

No, there isn't any setting that you are missing. Have you tried force closing FaceTime, and resetting your iPad?
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Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that does not make a difference, you could try resetting all settings, if you reset all settings you will have to enter all of the device preferences again in the settings app. That takes some time to accomplish, but you will not lose my data, media, apps or anything like that. Settings>General>Reset>Reset all settings.
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Accessing the keypad during a call

Is there anyway to access the keypad during a call other than the power button. I have setup the power button to end the call.

Strange,check if the same occurs in safe mode:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Memorizing number entered by keypad during phone call

I don't know how to memorize number entered by keypad during phone call. When call ends, the number is lost, cannot recall it after by taping twice on CALL. Anybody knows how? Is there a simple way to do it? Thanks in advance. Take care.

Got it. During the call, instead of tapping the keypad, tap Add Call - then tap the keypad button at the bottom, enter the number, then tap the 'add contact' icon/button (bottom left of this keypad, but not the other keypad), then you can tap Create New Contact or Add to Existing Contact. After that, you can save the contact then cancel out (so you don't actually call the number). You can do all of that while the call is ongoing.
Alternatively, click the home button, then tap the Notes app icon and enter the number into a note.
The advantage of the first method is that you can later dial the number just by tapping it, whereas if it's in a note, you can't directly dial the number from there.

Typing a number in the keypad during a call

Hi,
Sometimes while you are in a call it happens you need to type a new phone number (provided by the person in the other side of the line for instance). So, I tap the keypad and type the phone number. But, once I finish the current call, the keypad goes off, and the number I typed just disappears. Does anyone know how I can keep that number I typed in the keypad? Tx.

Why not just type it in a note instead, then you just click on it to call the number.
The keypad is for entering dtmf tones during a call and is different to the dialling keypad so the number disappears when a call is ended

IOS8 keypad during phone call not registering with automated phone calls

Since upgrading to iOS 8, when I call a number that requires a keypad selection to be transferred to the appropriate extension, somehow the automated service does not pick up on my selections. This happens every time I try to call a business that has an automated service that requires a number selection to be connected to the appropriate extension. This is an EXTREME INCONVENIENCE when I am trying to reach my children's pediatrician for a serious matter in which I have had to do in the past 2 weeks. Please fix this Apple!!!!!

My case with all the notes (6 months worth) has been submitted according to Apple Engineering.
I would suggest anyone with this issue call Apple support, and ask for assistance from senior level support to submit a problem to engineering. Also, submit a feedback request here: http://www.apple.com/feedback
Ask to title your request "Keytone sound during call".
Last, make sure when you call Apple you are ready to run through the diagnostics they will want you to do.
That is:
1. Back up your phone first either through iTunes or iCloud.
2. Restore your Phone.
3. If you are on iOS7, make sure it's the latest version.
-- If you are on iOS6, the last version at this time is iOS 6.1.4
4. Be prepared to do that either prior to the call or during.
5. Ask for your case to be submitted to Engineering and to have a call back to resolve.
Hopefully if we all band together, they will find the issue and we can get our hearing back after the numbing keytone has been blasted in our ears enough times.
Please share your expierences here, but also note that other threads exist on this forum as well for the exact same problem!!
And many more!
... And on almost ALL the carrier forums for support as well. If we all ask for help, and not just complain here, we should get a meaningful response and hopefully a fix! Post up here when your case is in with Apple support.

Audio disappears during Facetime calls

I frequently talk to a friend using Facetime, but occasionally my friend's audio disappears. When that happens, our only recourse is to switch to Skype. Can anyone suggest what the problem might be? My friend's Mac is a fairly recent iMac running Lion 10.7.5. My iMac is running Mountain Lion 10.8.2.
Thanks!

Dear Apple,
I have been a loyal customer since 1991. I have enjoyed nearly every product. I love - LOVE Facetime.
But the audio dropout problem STINKS. PLEASE FIX IT.
Seriously, there should be an easy software fix to prevent the auto-volume control from dropping one party's sound so low that it is inaudible. You can do SIRI for crying out loud, surely you can FIX THIS.
Thank you!
Blucaso
And yes, I'm going to post this message on every darn thread related til this. Everyone else should do the same. Make some noise people! Let's get this thing fixed.

Microphone drops during facetime calls?

When I use factime, my microphone drops after a couple of minutes of conversation, I can still hear people, but they can't hear me anymore, what's the problem?
Thanks!

Same here . I was facetiming my friend & I could hear her perfectly but she couldn't hear me . I turned my volume up & so did she , & it still didnt work . We both put in earphones & nothing changed . I was thinking the wifi or something was weak but we both had 3 bars . She said it was mine because she facetimed with other people & heard them clearly . She facetimed me on her ipod , it was happening . So she tried her iphone ( iPhone 4g with ios6 update ) & it still wasn't working . So I thought maybe its not the facetime , its the sound all together . So I recorded a video of me talking & you could hear the movement of objects & the russle of the iPod , but you couldn't hear my voice . It was literally so soft to where my voice was basically on mute . I have no idea what's going on .

N8 using keypad during a call

Hi All,
I've had my new N8 a few days now and it's pretty great. However, I've just stumbled on the biggest problem so far.
When you're in a call and an automated message says "press 1 for sales, press 2 for service .." etc - well, I tried pressing 3 (that was the option I needed) and it connected me to a totally different number out of my contacts list. I was actually trying to set up a doctors appointment, and it ended the call I was on and dialled some friends instead. Very embarrasing, especially at 8am !
Anyone else had this and / or know a fix ?
Thanks, Chris
Solved!
Go to Solution.

i Just tried this to check out what you were talking about, i called my service provider number because i know they have the extensions or whatever,
so after pressing dialer (after the call had gone through and the number options were read out loud, i pressed any number (tried them all including 3), what happens is that it connects using the number while at the same time it searches your contacts for whatever contacts name correspond with that number as well...so in otherwords true hte contacts name comes up but i still get transferred to the proper line.
my thoughts? theres something wrong with the number your trying to call (incorrect option maybe?) , try calling another number with extensions or just dial another extension.
oh and a word of advice it turns out that network help people dont appreciate it when you call them 5 times in a row and you tell them "No, I'm good just checking out the dial pad on my touch phone.."
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HT204380 My phone (iPhone 5S) getting green display after one second going to switch off then automatically ON during FaceTime

My iPhone (iPhone 5S) getting green display after one second going to switch off then automatically ON during FaceTime call. My OS version now 7.0.4. I think recent update actually to fix the above issue but still continues.

Similar issue Andrew. After installing 8.0, the IOS deleted 225 songs from one of my playlists, and I'm still "recalling" songs that are no longer in my Music Library. Fortunately, although the playlist of 235 had only 6 songs left on it ( on my Mac), the Playlist was not erased from my I -Phone. I was able to recreate the Playlist on my Mac, using the intact playlist on my phone. When I synched however, I was back to square one. I went to the Apple store, and I had to reset the phone . We also downloaded IOS 8.02. They saved my playlist in the Cloud, deleted it from my Mac, then synched it. Lo and behold, the playlist I recreated on my Mac, synched to my I Phone. After the reset, I had like 11GB of free space. (Its been 5 days since the "reset" and the number of GBs fluctuates from day to day !!)
When I got home from the Apple store I spent after hours reinstalling all the apps, synchng the phone to the Bluetooth in my car ( you know the rest of the saga) , I purchased a song from I Tunes. I "drag and dropped" it into a Playlist, and synched. Didn't work. Song shows in "Recently Added", but the drag and drop feature doesn't work. Bottom line, I'm not willing to "reset" my phone every time I add a song ! I've tried any number of fixes posted to this support community, but none have worked for me.
Furthermore, it took me 3 hours to get the phone re-synched to the Bluetooth system in my car. However every time I connect to "Bluetooth Audio", the system needs to "find" and "reconnect to" my phone. If you ( or anyone else ) finds something that might work for both the music synch and /or the Bluetooth, I'd appreciate your input.
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Front facing camera video flashes dark during FaceTime

Happens frequently. Does not flash all the way to black, but it gets pretty dark. Flashes between normal lighting and very dark lighting two times a second. During FaceTime call when this happens, pressing home key to return to home screen, then the green bar at top to return to face time call temporary resolves the problem every time

I found a workaround for now. Using Cyberlink MediaEspresso 6.7, I was able to convert the file into an M4V file in HD which DOES play in Quicktime. I also noticed that VLC media player would play the original MOV file.

Keypad during FaceTime call?

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