Keypad lock/Mute problems

I have just updated my Blackberry Curve 8520 OS to "Platform 5.2.0.64" and my phone is constantly muted!
If i pull the battery & restart the sound returns, then as soon as the keypad locks it mutes again.
Is there any way of resolving this? If need be I am willing to revert to the previous OS as it is just a nuisance!
It is muting the ring tone, text tone, bbm tone, and everything else with a tone! Including my all important alarm clock!
Please help!
Thanks

Hello sfmk2 and welcome to the BlackBerry Support Community Forums.
I would suggest doing a clean re-install of the software.
Be sure to back up your device first to save your data and consult KB11320 for the instructions on the reload process.
When you go to restore data, its recommended to do a selective restore to reduce the issue from returning. KB10339 will show you how to do the selective restore.
Thanks and have a great day!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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