Keypad locked and can't unlock Blackberry Bold

I must have accidentally hit a key while the device was in my pocket.  I have a display that says "Keypad is locked.  Press the lock button to unlock".  What button is this?  The book says use the "*A key but this does not work.  There is no key identified as the lock key.  How do I unlock the keypad for this device?

hweissri wrote:
Like the othe post I have accidentally hit a key while the device was in my pocket.  The message basically reads "Keypad is locked.  Press the lock button to unlock".  What button is this? Pressing A key and then green does not work...What do I do.
While holding your device and it is facing you, look at the top left of the Bold.  You will see a small lock.  Press there.  That should unlock your keypad.  Hope this helps,
Doc

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