Keypad wont work on new keyboard.

I have Paralells 8 and Windows 7 and a new wired iMac keyboard. The number pad will not work in Paralells but it works in the Mac atmosphere. Unfortunately I need to work in the Windows platform for my job. I purchased this keyboard specifically to have the keypad. I have already turned off the mouse keys thing in Universal access but the keypad still doesn't work in Paralells / Windows.
Any suggestions?

Are you able to move around the screen without the touchscreen? If so then you can do the hard reset if you cannot then you should take it into Verizon or you can call us and we can repair it for you. If you are outside the 1 year warranty you may have to pay repair costs. If you are not then you do not need to worry about the repair costs.

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