Keys are not very responsive

I just bought it and hve only Windows on it and have added facebook. I have found it very slow on the internet and that the keyboard needs a lot of pressure to type.

Dear Customer, Welcome and Thank you for posting your query on HP Support Forum It looks like you are having issues with the Keyboard on your Notebook.We will surely assist you with this. Let’s start with a questions:1. Was there any liquid split on the Notebook Keyboard2. Is there any Dust settled on the Notebook Keyboard3. Are there any Keys which are fallen off / Any Keys which are loose Troubleshooting: Step 01. Click on the Start Button and go to Control PanelStep 02. Open the Device Manager and expand the Keyboard from the listStep 03. Right click on Standard PS/2 Keyboard and click on UninstallNote: This driver will get installed again automatically on your NotebookStep 04. Please turn OFF the NotebookStep 05. Un-plug the Power/AC Adapter and also remove the Battery tooStep 06. Press and Hold the Power Button of the Notebook for a full minuteStep 07. Now let's re-insert the battery back in and plug back the Power/AC AdapterStep 08. Start the Notebook and keep tapping F10 Key during the startup to access the BIOSStep 09. Once you get to the BIOS, Please press F9 or F5 Key[Model specific] to load setup defaults for the BIOSStep 10. Use the arrow keys to say "YES" and hit enterStep 11. Now let's press Esc/Escape Key. Save Changes and Exit - YesStep 11. Now please wait till the Unit loads the Windows Operating system If the issue still persists please check and verify if an External Keyboard works fine with your Notebook Note: Please click on the below shown link to find more troubleshooting stepshttp://h10025.www1.hp.com/ewfrf/wc/document?docname=c03738933&tmp_task=solveCategory&cc=us&dlc=en&lc=en&product=5442782 Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R KAlthough I am an HP employee, I am speaking for myself and not for HP

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Hp pavilion dv6 some keys are not working

,i bought my laptop 2 year earlier now some keys are not working such as less than ,greater than,question mark and all the right side keys of the keyboard
plz help i have to do lots of work in laptop
so i m very much tensed abt this plz help me as soon as possible

Hello mahi_20. Welcome to the HP Forums. I understand certain keyboard keys are not working. The issue could be hardware or software related. Before anything else, I would attempt cleaning the keyboard. For more information on how to clean a notebook keyboard, please reference this guide: How to Clean a Laptop Keyboard
If the issue is not resolved, after cleaning it, there is likely a software issue. To assist you thoroughly, I require the following information:
1. The computer's model number. If you require assistance locating this information, please reference this website: Locating the Model Number of the Computer
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Have you installed any new hardware on this computer, before the issue appeared?
4. Have you installed any new software or drivers on this computer, before the issue appeared?
Please respond as soon as possible. I look forward to your response.
Mario
I worked on behalf of HP.

Function keys are not working correctly

I've been looking all over the various threads and I can't find an answer that solves my problem.
Here are the details:
I bought the computer in the U.S. where I live.
I have a iMac 2.4GHz intel Core 2 Duo EMC 2133 with a 20" screen. Bought it new in February 2008.
I have Mac OS X 10.5.8 (I am waiting for my order for OS Snow Leopard to come in!!)
I have been using a wireless mouse and Keyboard (Love not having cords!)
Recently, my wireless keyboard got a short and quit working. I went down to the apple store and got a new wireless keyboard.
I had the computer with me at the genius bar so, yes, the apple employee saw exactly what I have.
I took it all home got the thing all put back together and got the new keyboard paired up and working with the computer.
Here are the problems:
Went to go use the function keys while using iTunes and found they weren't working properly. The F10, F11 and F12 do not control the volume of sound as the keyboard indicates they would, they instead activate dashboard, spaces, and application windows.
Following the advice of other threads, I looked over in the system preferences and made sure the "Use all F1, F2 etc." box was unchecked (it was unchecked), things still didn't work.
I tried the fn key but it appears to not work at all it has no effect on the functioning of the function keys.
I went under keyboard shortcuts in system preferences and found the F10, F11 and F12 keys, it confirms that those keys control spaces, dashboard and application windows as they are performing but shows no options to either reassign to volume control (as marked on the keyboard) or make the fn key work.
I've gone back and forth trying various combinations of checked and unchecked boxes to see if anything would work, so far I've come up with nothing.
A couple more important or interesting facts:
Yes I have turned off and taken the batteries out of the old keyboard. My bluetooth connection currently shows it as disconnected.
I have restarted the computer.
One thing I find odd; when I go under preferences and go to Keyboard and Mouse when I go under the section "Bluetooth" it shows Bluetooth mouse with the name of the mouse and the battery level. BUT nothing is showing up under bluetooth Keyboard, I can't figure out how to change this and don't know if it is contributing to the problem.
When I go under the bluetooth logo on the top bar I find the mouse and both keyboards referenced, the old keyboard is shown as disconnected and the other two are connected. I have tried to update the device's name but it doesn't seem to let me.
I have double clicked on the device under bluetooth and it shows the new keyboard as discoverable, paired and connected. Hence, I am using the new keyboard to write this inquiry.
Please, any assistance would be of great help. I have tried to be thorough in order help narrow the possible problem. Thanks!!

Hendry
Just thought I'd let you know. Our suspicions were correct, it was the OS. After I installed Snow Leopard (10.6.8) all the problems were corrected. I also updated the RAM from 1 gb to 6 gb. The mac is working all around better. Sorry it took so long to get back to everyone. My superdrive had pooped out. Rather than replace it I got an external drive from OWC connected with firewire 800. So far everything is running very well, as far as I can tell this external drive is better than the original superdrive. My superdrive has always acted funny, infact I returned the first mac I got after a week because its superdrive was also malfunctioning. Anyway, all that to say everything seems to be fully functioning again.
Roy
Re: Function keys are not working correctly

Hello, how much did you pay when some parts of the keyboard keys are not working properly due to accidental spilt of tea?

I accidentally spilt a tea on the keyboard of my Macbook Air 11'. I managed to wipe the keyboard and saved my laptop. However, I noticed that the Spacebar, Shift and Command keys are not working as it should be. It's like something's stuck inside that makes these keys hard to press as usual. I refered this problem to Amsys, Berwick St London, as the reservations in Apple Stores are full. Do you have any idea how much is the cost for diagnosis and repair if ever?
Please help.

if you spilled a good bit of tea, its a serious problem, yes.
it got inside, and will corode, and bad things will begin to happen.
Liquid spills, why your MacBook chassis is a one-way valve for spills
After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.

"0,-,P" keys are not working

I have a macbook pro and for some reason the "0,-,P" keys are not responding at all. they just stopped working one day. so that means i cant type a "0,),_,-,p,P" at all. i have to copy and paste all P's and 0's, it sucts and its frustrating, so can anyone help me figure this one out? i would much appreciate it. thanx
macbook pro Mac OS X (10.4.8) none

I have had the same problem. At first I thought I was accidently hitting some function key that reordered the keys, but I don't think so. Some times it just seems to happen. I have resolved the issue by hitting fn + F8. On my computer this creates a blue edit space, then I hit delete and the p/0/- works again. Interestingly if I hit the fn + F8 again the p/0/- turns off. I have no idea why this works. I may still contact applecare to see what's up.
Hope this helps. I know it was very frustrating to me.

Keyboard keys are not working

Im on mac OS X 10.6.8 several keyboard keys are not working. For instance the at symbol is not working or question mark and random other punctuation keys. The problem started after running some code from terminal to trun off mouse acceleration and then installing a plug-in to control more accurately the mouse funtions. Ive since uninstalled the plug in and disabled the adjustment in terminal. Ive checked all the normal keyboard funcions to make sure settings were not funky. When I log out and log in as a differnt user the problem with the keyboard is fixed. Someone please help
Code I ran
defaults write .GlobalPreferences com.apple.mouse.scaling -1
http://www.lockergnome.com/osx/2011/07/13/how-to-turn-off-mouse-acceleration-in- os-x/

Hello lindzthecreator,
I suggest this part of the article named One or more keys on the keyboard do not respond found here http://support.apple.com/kb/ts1381
Some keys don't work as expected
From the Apple menu, choose System Preferences.
From the View menu, choose Speech.
Click the Text to Speech tab.
If "Speak selected text when the key is pressed" is enabled, the key or key combination set to speak text cannot be used for other purposes or used to type text--click Set Key and change it to a less-commonly used key combination (try to use modifier keys such as Shift, Command, Option, and Control). Or, disable the "Speak selected text when the key is pressed" option.
Click the Universal Access pane in System Preferences, click the Keyboard tab.
Make sure that Slow Keys is turned off. With Slow Keys on, you need to press a key for a longer period of time for it to be recognized.
In the Universal Access pane, click the Mouse tab, and make sure Mouse Keys is turned off. With Mouse Keys enabled, you cannot use the Numeric Keypad to enter numbers--instead the keypad moves the pointer (cursor). (There is an option to enable Mouse Keys with five presses of the Option key; you may want to turn that option off to avoid accidentally enabling it.) If Mouse Keys is enabled and you are using a keyboard with no numeric keypad or Num Lock function, see Unable to type while Mouse Keys is enabled in Mac OS X.
If the function keys on the top row of the keyboard are not working as expected, see Mac OS X: How to change the behavior of function keys.
If the issue persists, use Keyboard Viewer to help isolate the issue:
Click the Language & Text pane (Mac OS X v10.6) or International pane (Mac OS X v10.5.8 or earlier) in System Preferences.
Click the Input Sources tab (or Input Menu tab in Mac OS X 10.5.8 or earlier).
Click the Keyboard & Character Viewer "On" checkbox to select it (click the Keyboard Viewer "On" checkbox in Mac OS X 10.5.8 or earlier).
From the Input (flag) menu, choose Show Keyboard Viewer.
If the keyboard is connected and detected by Mac OS X, the keys you type will highlight in the Keyboard Viewer window. Open TextEdit (or any text application), and try to type something using the keys that were previously not responding to see if they highlight in Keyboard Viewer.
Start from the Mac OS X Install Disc, choose Terminal from the Utilities menu and test the keys which were previously not working. If the keys work while started from the Install disc, then the keyboard itself is working correctly. Use Mac OS X: How to troubleshoot a software issue to isolate the software issue that may be causing the keys to not respond.
All the very best,
Sterling

PPTP "MPPE required, but keys are not available"

Dear all
Since last reboot of my server I got following errormessage in VPN Logfile when user tries to connect to the server trough PPTP:
MPPE required, but keys are not available. Possible plugin problem?
Anyone have an idea, what could be wrong ?
May as another information: After restart of the server I had problem, that VPN Server was not started, because the L2TP definitions where not correct... Logfile told me. So I have redefined the PPTP and L2TP setting, but disabled the L2TP login, because I have definied this "only" for test purposes. All definitions where made with Server Administrator.
Before restart of Server Login trough PPTP was working quite well...
I forgott to say, that the Server (Leopard 10.5.1) is an OD Master, which is working quite well (until now). The authentication type for PPTP is set to MS-CHAP (Kerberos is grayed out, I don't know why)
Cheers Daniel
Message was edited by: Daniel Lang

Here I have now some logfiles from vpnd... may this helps to see the problem I have overseen:
Wed Dec 12 02:21:21 2007 : Directory Services Authentication plugin initialized
Wed Dec 12 02:21:21 2007 : Directory Services Authorization plugin initialized
Wed Dec 12 02:21:21 2007 : PPTP incoming call in progress from 'xxx.xxx.xxx.xxx'...
Wed Dec 12 02:21:21 2007 : PPTP connection established.
Wed Dec 12 02:21:21 2007 : using link 0
Wed Dec 12 02:21:21 2007 : Using interface ppp0
Wed Dec 12 02:21:21 2007 : Connect: ppp0 <--> socket[34:17]
Wed Dec 12 02:21:21 2007 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0x5045e9f1> <pcomp> <accomp>]
Wed Dec 12 02:21:21 2007 : rcvd [LCP ConfReq id=0x0 <mru 1400> <magic 0xfb9005f> <pcomp> <accomp> <callback CBCP>]
Wed Dec 12 02:21:21 2007 : lcp_reqci: rcvd unknown option 13
Wed Dec 12 02:21:21 2007 : lcp_reqci: returning CONFREJ.
Wed Dec 12 02:21:21 2007 : sent [LCP ConfRej id=0x0 <callback CBCP>]
Wed Dec 12 02:21:21 2007 : rcvd [LCP ConfReq id=0x1 <mru 1400> <magic 0xfb9005f> <pcomp> <accomp>]
Wed Dec 12 02:21:21 2007 : lcp_reqci: returning CONFACK.
Wed Dec 12 02:21:21 2007 : sent [LCP ConfAck id=0x1 <mru 1400> <magic 0xfb9005f> <pcomp> <accomp>]
Wed Dec 12 02:21:24 2007 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0x5045e9f1> <pcomp> <accomp>]
Wed Dec 12 02:21:24 2007 : rcvd [LCP ConfAck id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0x5045e9f1> <pcomp> <accomp>]
Wed Dec 12 02:21:24 2007 : sent [LCP EchoReq id=0x0 magic=0x5045e9f1]
Wed Dec 12 02:21:24 2007 : sent [CHAP Challenge id=0x82 <ea8c6372a227309685ab6c0a36d64aec>, name = "server.anywhere.com"]
Wed Dec 12 02:21:24 2007 : rcvd [LCP code=0xc id=0x2 0f b9 00 5f 4d 53 52 41 53 56 35 2e 31 30]
Wed Dec 12 02:21:24 2007 : sent [LCP CodeRej id=0x2 0c 02 00 12 0f b9 00 5f 4d 53 52 41 53 56 35 2e 31 30]
Wed Dec 12 02:21:24 2007 : rcvd [LCP code=0xc id=0x3 0f b9 00 5f 4d 53 52 41 53 2d 30 2d 50 43 31 36 37]
Wed Dec 12 02:21:24 2007 : sent [LCP CodeRej id=0x3 0c 03 00 15 0f b9 00 5f 4d 53 52 41 53 2d 30 2d 50 43 31 36 37]
Wed Dec 12 02:21:24 2007 : rcvd [LCP EchoRep id=0x0 magic=0xfb9005f]
Wed Dec 12 02:21:24 2007 : rcvd [CHAP Response id=0x82 <41....0>, name = "testuser"]
Wed Dec 12 02:21:24 2007 : DSAuth plugin: Could not retrieve key agent account information.
Wed Dec 12 02:21:24 2007 : sent [CHAP Success id=0x82 "S=4020C83B....A M=Access granted"]
Wed Dec 12 02:21:24 2007 : CHAP peer authentication succeeded for testuser
Wed Dec 12 02:21:24 2007 : DSAccessControl plugin: User 'testuser' authorized for access
Wed Dec 12 02:21:24 2007 : MPPE required, but keys are not available. Possible plugin problem?
Wed Dec 12 02:21:24 2007 : sent [LCP TermReq id=0x4 "MPPE required but not available"]
Wed Dec 12 02:21:24 2007 : rcvd [CCP ConfReq id=0x4 <mppe +H +M +S +L -D +C>]
Wed Dec 12 02:21:24 2007 : rcvd [IPCP ConfReq id=0x5 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-wins1 0.0.0.0> <ms-dns3 0.0.0.0> <ms-wins3 0.0.0.0>]
Wed Dec 12 02:21:24 2007 : rcvd [LCP TermAck id=0x4 "MPPE required but not available"]
Wed Dec 12 02:21:24 2007 : Connection terminated.
Wed Dec 12 02:21:24 2007 : Connect time 0.1 minutes.
Wed Dec 12 02:21:24 2007 : Sent 0 bytes, received 0 bytes.
Wed Dec 12 02:21:25 2007 : PPTP disconnecting...
Wed Dec 12 02:21:25 2007 : PPTP disconnected
2007-12-12 02:21:25 CET --> Client with address = 192.168.yyy.yyy has hungup

Reinstalled CS6, then short cut keys are not functioning

Using Mac OS 10.9.5, Photoshop icon was had disappeared suddenly today so re-installed with DVD, then shortcut keys are not functioning,,,what to do??? help!

Do you have the correct Easy Setup selected for FCP and your camera?
Is a known working FireWire cable connected between your computer and camera?
Can you put the camera into play, forward or rewind using the FCP interface?
Have you used this camera to capture material before with success?
Are the timecodes in your Batch list correct - no typing errors, or conflicting timecodes?
Is the tape rewound to the beginning and at a position where it can establish a timecode
to begin capturing from?
is it possible to remove the clip name from the clip
Yes, but that's not very useful when you want to identify which clip it is. It would be simpler to toggle to a larger track height ( click the largest of the 4 boxes at bottom left of your timeline window ) this makes the waveform easier to see and analyze anyway.

Lenovo Notebook Essential B570e2 some keys are not working

hi can you please help me? I have a Lenovo Notebook Essential B570e2 and its driving me crazy. it has got a bunch of problems but right now the most important problem is that some keys of the keyboard are not working. so im writing this all using on-screen keyboard, its very frustrating and annoying. the keyboard just started messing up all in a sudden a few hours ago. i dont think its because of dirt beneath the keys because yesterday i was watching a video online and typing on the keyboard at the same time. and the sound of the video would extend/freeze some times when i was pressing a key. not sure how to describe it. can someone please help me? thank you!

Hi renanc93,
Welcome to Lenovo Community Forums!
I’m sorry to hear that the Keyboard keys are not working as expected in your B570 Laptop, below are the steps to check the issue in the computer:
Remove the battery and any other peripheral device connected to the computer. Hold the power button for 10 seconds and then connect only the AC Adapter and try to turn ON the computer.
Check if the issue is same in “Safe Mode” – Restart the computer keep tapping “F8” key before the Lenovo Logo appears and select “Safe Mode”.
Also check if any external Keyboard is working as expected with the Laptop if it is working fine, the issue is Hardware related, I would Strongly Suggest Calling Technical Support for Assistance as the issue may be hardware related. Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Hope this helps!!!
Do post us back if the issue still persists.
Best Regards
Shiva Kumar
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After install Windows 10, the texts in Skype are not very neat, with low definition

After install Windows 10, the texts in Skype are not very neat, with low definition. This has happend just with Skype. Do you know how I can fix it?

I HAVE FOUND A FIX! Searching through the support blogs paid off in a big way. A minor registry edit is all it took and my drive is working like new! Here's the fix. My system is Windows 10 64-bit.  Resolution 5: Create a registry subkey
Note To use this method, you must be logged on to Windows as an administrator. If you need help verifying that you are an administrator, go tohttp://support.microsoft.com/gp/admin
Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
To create the registry subkey, follow these steps:
    Press the Windows logo key + R to open the Run box. (or right-click on windows icon in lower left corner)
    Type regedit in the Run box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow
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    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi
    Right-click atapi, point to New, then click Key.
    Type Controller0, and then press Enter.
    Right-click Controller0, point to New, and then click DWORD(32-bit) Value .
    Type EnumDevice1, and then press Enter.
    Right-click EnumDevice1, click Modify....
    Type 1 in the Value data box, and then click OK.
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I have a iMac running on an iMac and the F operation keys are not working properly.

My new iMac bluetooth keyboard is having issues all of the F operation keys are not working exept for F12 witch is supposed to be volume up takes me to mission control. I went into system prefrences and there was no setting in keyboard for the volume keys there are some settings for the operation keys but they are all checked and they are still not working and the settings that are checked arn't even what the keys are supposed to do. Please help.

SMC RESET
http://support.apple.com/kb/HT3964
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
The 5 second timing is important to a successful reset.
PRAM RESET
Zap the PRAM
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

I am facing problem in playing yahoo pool in Firefox 4 while it was working fine in Firefox 3.6. In Firefox 4 the combination of mouse keys are not working properly.

I am facing problem in playing yahoo pool in Firefox 4 while it was working fine in Firefox 3.6. In Firefox 4 the combination of mouse keys are not working properly.

I updated to Firefox 4.01 today and the middle scroll button on my Lenovo T400 stopped working. I downloaded the updated Ultranav utility and the Ultranav driver for my T400 from here http://www-307.ibm.com/pc/support/site.wss/MIGR-72858.html and then uninstalled the "Thinkpad Ultranav Driver" from Add/Remove programs rebooted and then installed the updated utility and driver (another reboot) and it now works perfectly.
So glad to get this working again.

Some keys are not working of my laptop lz801pa#

Hi
Recently I installed Windows 8.1 on my laptop (hp pavilion dv6 6115tx entertainment notebook) - lz801pa
Then I installed Visual studio 2013. everything was working perfectly then.
I guess when I changed keyboard option in visual studio to C# 2005, after that some of the keys stopped working.
I also reset that option to default, but the issue is still there.
Down & right arrow keys, right arrow key of num pad, 1-5,8,9,0 keys in the first row(up above qwerty keys row) are not working.
I am able to press indivisually tab & alt, but alt+tab combination is not able to use for switching between windows/apps.
Please help me.

Hello Rdmusale,
I understand that some of the keys are not working on your notebook computer, and I would be happy to assist you in this matter!
To correct the output of characters from your keyboard, I recommend following this document on Notebook Keyboard Troubleshooting (Windows 8). This should help correct how the keys appear on your keyboard.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Some Keys are not working on Lenovo G570

Hello all
I am new here, looking for some help regarding my Lenovo G570.
Yesterday, it was working perfectly, I properly shut is down. I have set a BIOS pasword.
Today, when I switch it on, I was unable to type the pasword becasu some keys were not working. However, I managed to loged in with the help of On Screen Keyboard. After analysing it, I came to know that some keys on numpad includeing 0,2 and on the 2nd line(vertical numerical keys) 1,2,3,4,7,8,9,0 are not working. I tried to re-install the OS but I set a BIOS paswoed containing one of the missing keys.
Please let me know whether it is a software problem or should i take my laptop to some repairing shop?
Thanks
Solved!
Go to Solution.

Hi Asadkhan92,
Welcome to Lenovo Community!
As per the query we understood that you are facing an issue with the keyboard in your Lenovo G570 laptop.
As you have mentioned that the some keys are not working in your laptop, as you have also mentioned that the onscreen keyboard is working, please connect the external keyboard and check for the issue, this is to confirm if the issue with the hardware or software.
If the external keyboard works fine and if the keypad is not working then it’s a issue with the keypad of the laptop.
Please visit the nearest service centre for further details.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Hope this helps!
Best regards,
Ashwin.S
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Some keys are not working

I have HP pavilion notebook PC with product number F6C53PA#ACJ serial number [Personal Information Removed] BIOS F.34-10/31/2013 keyboard revision 29.34.
Some keys in my keyboard are not working properly. I couldn't type < and > in microsoft office, on the websites etc.

Hi there
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that some keys are not working on your keyboard. I am happy to help with this. Are those keys working consistently in some applications? For now I would suggest you look at it as a cleaning issue. Perhaps some dust or debris is affecting the key presses.
Notebook Keyboard Troubleshooting (Windows 8)
Cleaning your Notebook PC
Tips for Using, Carrying and Protecting your HP Notebook PC Let me know if that makes any difference.

Keys are not very responsive

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