Keys in row 1-9 and A-L doesn't respond, on macbook pro internal keyboard

Happened all of a sudden.
I tried to restart, and now I am stuck at the login screen, as i can't type my password.
I suspect it to be some sort of accidentally triggered numlock like function.
When i hold down the fn key and pres 54 a symbol is entered (but i can't see which, as it is in my password box), and also when i hold fn and hit s and g simultaneously, the whole text is highlighted.
Anyone know what is going on?
Help would be much appreciated, as the computer is useless as it is now.
Thanks
Oliver

Hi oliver!,
If you are having keyboard issues that are preventing you from logging in on your MacBook Pro, you may find the troubleshooting steps in the following articles helpful:
OS X Mountain Lion: If keys on your keyboard don’t work
http://support.apple.com/kb/PH10680
Apple Support: One or more keys on the keyboard do not respond
http://support.apple.com/kb/ts1381
If you are still having issues, you may also want to try resetting the SMC and PRAM on your machine:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
About NVRAM and PRAM
http://support.apple.com/kb/HT1379
Regards,
- Brenden

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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
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You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
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You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon 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27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' 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-k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
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Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
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to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I have the original iPad and when I sync it with my macbook pro in iPhoto the faces are different on both, how can I get them to be the same as on the computer

I have the original iPad and when I sync it with my macbook pro in iPhoto the faces key photo aren't the same on both devices, how can I get them to be the same as on the computer

Interesting observation. Thanks for sharing.
Did you have a technical support question?

Whenever i connect the hdmi cable to the tv and the power cord simultaneously on my MacBook Pro running Mountain Lion, the laptop overheats, i noticed in the activity monitor that Loginwindow was taking up to 80% of the cpu, any solutions?

Whenever i connect the hdmi cable to the tv and the power cord simultaneously on my MacBook Pro running Mountain Lion, the laptop overheats, i noticed in the activity monitor that Loginwindow was taking up to 80% of the cpu, any solutions?

Mac OS X: What is Safe Boot, Safe Mode?
Mac OS X: Starting up in Safe Mode
I have tried installing a disc to try and reinstall the operating system.
Disconnect all peripherals from your computer. Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.
If you did manage to reach the desktop after doing any of the above
my battery was dying after a few minutes so I was trying to kill the battery and recharge it to see if I couldn't get it back to a full charge.
Apple/About This Mac/More Info/Hardware/Power/Battery Information - copy and paste the information here. Do not include any serial numbers.
I noticed the computer running slow
How large is your hard drive and how much hard drive space do you have left?
Mac OS X (10.4.3)
Update to 10.4.11 using the combo update or Software Update along with all the other updates that goes along with it.

Imessage and facetime not letting me sign in macbook pro

I have a mac mini, an iphone and a MacBook pro. I have no problems using imessage and facetime in two of my devices. MacBook Pro is not letting me sign in. Facetime is sending me a message to check my network and I don't have any problem with that and imessage is doing nothing. I write my Apple ID password and it start acting like it is gonna work but nothing happen. In my phone I am trying to set availability to the Text Message Forwarding but is asking me for a code I don't have and is not sending it to the MacBook Pro either. Thanks for helping me!

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage and FaceTime on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
           ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
           ▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
           ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
          Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
Step 11
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.apsd.plist
Right-click or control-click the highlighted line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 12
Reset the NVRAM.
Step 13
Reset the System Management Controller (SMC).
Step 14
Reinstall OS X.
Step 15
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call.

I bought and downloaded iWork when i bought my macbook pro and i used to save my documents on words. then a few weeks ago, i downloaded a free trial of microsoft office but unregistered and deleted it a week after. now i can't save my documents on word.

i bought and downloaded iWork when i bought my macbook pro and i used to save my documents on words. then a few weeks ago, i downloaded a free trial of microsoft office but unregistered and deleted it a week after. now i can't save my documents on word. It used to ask me if I want to save my documents on word, now it doesn't. And the W icon keeps on appearing on my dock. Can I return my computer to an earlier date? Please help me. Thanks

No, I don't have a back-up of TIme Machine... to tell you the truth, I have this computer for a few years now and I still don't know how to work all of the apps that are here. Anything else I can do?

Please read my question carefully, this is, I think, a question for the experts. It's not the usual name change question. When I setup my new MacBook Pro, something slipped by me and my computer was named First-Lasts-MacBook-Pro (using my real first and

Please read my question carefully, this is, I think, a question for the experts. It's not the usual name change question.
When I setup my new MacBook Pro, something slipped by me and my computer was named First-Lasts-MacBook-Pro (using my real first and last name).
I changed the computer name in Preferences/Sharing to a new name and Preferences/Accounts to just be Mike. I can right click on my account name, choose advanced, and see that everything looks right.
However, If I do a scan of my network with my iPhone using the free version of IP Scanner, it lists my computer as First-Lasts-MacBook-Pro! And it lists the user as First-Last.
So even though another Mac just sees my new computer name, and my home folder is Mike, somewhere in the system the original setup with my full name is still stored. And it's available on a network scan. So my full name might show up at a coffee shop.
Can I fully change the name without doing a complete re-install of Lion and all my apps?

One thought... you said the iPhone displayed your computer's old name? I think that you must have used the iPhone with this computer before you changed the name. So no one else's iPhone should display your full name unless that iPhone had previously connected to your Mac. For example, I did this exact same change, and I use the Keynote Remote app to connect with my MacBook Pro. It would no longer link with my MacBook Pro under the old name, and I found that I had to unlink and then create a new link under the new name. So the answer to your question is, there is nothing you need to do on the Mac, but rather the phone, and no other phone will display your full name.

Facebook and Hotmail will not work on my Macbook pro

Facebook and Hotmail will not work on my Macbook pro. I have tried safari and firefox. I have unloaded and reloaded an old version of firefox and still no luck. When go to ebay it opens but looks very weird. I am using Mac OS X Version 10.6.6 with a 2.4 GHz Intel Core 2 Duo. I am so frustrated, I have tried everything I can think of and still no luck.

Good of you to offer the detail you did (a lot of people don't bother) but it still is not quite enough. Texting that it "looks very weird" just leaves me blank. Most basic remedy for browser issues is to use Safari to google "adobe flash" and download a fresh file & install. Can't think of anything else given what you've posted....

HT203167 I am trying to transfer itunes songs that were purchased using a previous apple id and windows pc ( I now have a Macbook pro). I know the previous apple id, but have forgotten the password.

I am trying to transfer my itunes songs that were purchased using a previous apple id and windows pc ( I now have a macbook pro). When I try and download the itunes files, a message appears telling me that 7 songs purchased under the old apple id cannot be added to itunes on my macbook( the rest are added ok). I know the previous apple id, but have forgotten the password. When I try and retrieve the password using the security questions, I am asked for my birthdate. When I enter my birthdate, I am told this information is incorrect! Thats as far as i can go!
How can I update my apple id( and remove any old ones) if I can't retrieve the old password?

You need a third-party program lke one of those discussed here:
newer copy

HT2693 I purchased Huawei Dongle and trying to connect with my NEW MacBook Pro (OS- Mountain Lion) USB port 3.0 but unfortunately it does not support. When I plugged in my the power is flowing in dongle due green light blinking twice in every 3 sec but no

Hi,
I purchased Huawei Dongle and trying to connect with my new MacBook Pro (OS- Mountain Lion) USB port 3.0 but unfortunately it does not support.
When I plugged in my macbook the power is flowing in dongle due green light blinking twice in every 3 sec but no connection found or diver shown.
Please let me know how I have to use it. I got some suggestion for USB hub 2.0 but It does not make any sense and driver installation.
So please suggest proper direction to use it and provide link to install any driver.
Thanks
Tauheed Ahmad

Yes Clinton I did same, but they were (Huawei customer support) surprised about this problem, They behave like they have no idea about USB 2.0 and 3.0 knowledge. They handsUp that reason I posted my problem in this forum.
So is there any better solution to use any mediator between these USB version handling, Please let me know.
Thanks
Tauheed

How do I download and install Lightroom 5 on a new MacBook Pro, as I have replaced the original MacBook Pro that it was installed on when I purchased it 9 months ago?

I purchased - downloaded and installed Lightroom 5 on my old Macbook Pro in June, 2014. I have since replaced that computer with a new Macbook Pro. I uninstalled Lightroom from that computer. I would like to download Lightroom 5 onto my new computer, but none of the codes I have are working. How can I download it without having to re-purchase it?

You can look here
Adobe - Lightroom : For Macintosh

Hey, can i clone my Macbook Pro internal hard drive and then paste it all onto a formated external hard drive, then make the Mac use the external as the primary hard drive?

hey, can i clone my Macbook Pro internal hard drive and then paste it all onto a formated external hard drive, then make the Mac use the external as the primary hard drive? please help for i only have around 618mb left out of 189GB!!!!!!!!!!!!!!!!

If what doesn't work?
If cloning your internal drive to the external drive is not successful, I expect CCC will tell you so. Assuming that doesn't happen, you will have a bootable replica of the internal drive on the external drive once CCC has finished.
You can then do any of several things:
1. Replace your internal drive with a much larger one (320GB or 500GB, or even larger), and clone the external drive's contents onto the new drive so you'll have all your data in one place. Note that if you do this, you'll also need to buy an external drive that's large enough to back the new internal drive up on.
2. Boot from the external drive as a temporary measure while you clear at least 30-40GB of data off the internal drive, allowing you to keep using it and saving small amounts of data to it. The external drive will then contain the only copies of the files you've deleted from the internal drive, so you'll need a seond external drive large enough to back both the other drives up on.
If you can't comfortably clear a minimum of 30GB off the internal drive, you really need a larger internal drive right now, and you shouldn't bother fooling around with the inadequate one you have — you'll just quickly overfill it again.
3. Replace the optical drive in your MBP with a large conventional hard drive, giving you two hard drives inside the machine. You will then need one or more external drives large enough to back up both of the internal drives.
If you sense a theme here — back up, back up, back up — you are correct. It's flat-out foolhardy to own or use a computer without maintaining complete, up-to-date backups of everything at all times.

HT3986 i made a dual boot of windows 7 and mac os x lion in my macbook pro .i installed microsoft support software also. now, can i install windows updates? do i turn on the automatic updating of updates?

i made a dual boot of windows 7 and mac os x lion in my macbook pro .i installed m icrosoft support software also. now, can i install windows updates? do i turn on the automatic updating of updates?

yes you need the updates and patches.
Only some of the drivers that Windows will automatically install at times
and always make sure to insure it is using restore points
do all the maintenance andsuch as normal
use MS Security Essentials for AV is really top notch
Clean disk space
Use WinClone new program to inisure you have a restore image

I made a dual boot of windows 7 and mac os x lion in my macbook pro .i installed m icrosoft support software also. now, can i install windows updates? do i turn on the automatic updating of updates? does hot fix of microsoft helps in stop freezing?

i made a dual boot of windows 7 and mac os x lion in my macbook pro .i installed m icrosoft support software also. now, can i install windows updates? do i turn on the automatic updating of updates? does hot fix of microsoft i.e, " support.microsoft.com/kb/979491" helps in stop freezing in dual boot mechanism?

Windows has a software updater built into Windows and when you install the Boot Camp drivers then it will install an Apple software updater also. I believe Windows is set to automatically download and install your updates as does the Apple software Updater. They both will update the individual files it needs to periodically.
"Microsoft updates" and "Windows updates" are basically the same thing in Windows. Are you talking about the "Windows support software" when downloading from Boot Camp Assistant? Apple installs a software updater for it's Boot Camp drivers in Windows 7 so you can do it manually or automatically.
The "Hot Fix" your referring to is only for certain motherboards built from other Windows only computer manufacturers and does NOT pertain to any Apple computers.
If you have a problem with your computer then it's best to ask a specific question so we can help better.

How can i edit and delete contacts in mail on my macbook pro?

how can i edit and delete contacts in mail on my macbook pro?

Answer is in this Apple discussion thread.
Hope it helps.
https://discussions.apple.com/thread/3101891?start=0&tstart=0

Keys in row 1-9 and A-L doesn't respond, on macbook pro internal keyboard

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