Keys not working on mid 2010 Macbook

Hi
My daughter's Macbook on Lion 10.7.5 has a number of keys on the left hand side of the keyboard (esc; tab; caps lock and function) not working. They do on the keyboard viewer - which also activates the light on the caps lock button - but do not register on the viewer when I press the actual keys. Tried a number of suggested options, but nothing has changed, so I am facing the likelihood of hardware damage. But does anyone have any other thoughts, or even a way of checking that it is the keyboard itself and not software.
Thanks

Well, Ethernet was connected, or at least 'Network' GUI said so (to a non-local address). ifconfig was saying it was connected to a local address (192.168... etc). In the order of devices, Bluetooth was in front of Ethernet and that might have been messing up things (my keyboard and mouse were bluetooth). Once Ethernet was put in front, Ethernet worked as expected.

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